Bola Rotibi, Research Director at CIC joins Greg Sikes, VP Serena Software to discuss the realization of continuous delivery in the enterprise. Together they discuss the foundations for continuous delivery, attributes supporting it and the most common inhibitors. They discuss the impact of process quality and level of automation and the 10 key guide points to adopting continuous delivery in the Enterprise.

1. Continuous Delivery in the
Enterprise – Overcoming the key
challenges by Bola Rotibi
February 19th, 2014
SERENA SOFTWARE INC.

2. Your Host for today’s Drive-In…
Bola Rotibi, Research Director
Creative Intellect Consulting
2
Greg Sikes, VP – Release Management
Serena Software
SERENA SOFTWARE INC.

3. 3
CIC: Who are we?
 Analyst research, advisory
and consulting firm
 Focus on Software
development, delivery and
lifecycle management
 Combined 100+ years IT,
industry and analyst
experience
 Authored many reports and
thought leading research
© Copyright 2014 Creative Intellect Consulting Ltd

4. The paradox of IT spend
New
requirement
xn
Feature
variation
Execution timeframe
Execution timeframe
© Copyright 2014 Creative Intellect Consulting Ltd
4

5. Foundations for Continuous
Delivery
Business
Dev
© Copyright 2014 Creative Intellect Consulting Ltd
Ops
5

6. 6
Continuous Delivery is…
 improving the cadence for
releasing stable working
software or other changes into
production without increasing
risks to the organization,
thereby creating an
opportunity for more frequent
releases and the flexibility to
meet rapidly changing needs
and demands.
Delivery
Continuous
Improvement
© Copyright 2014 Creative Intellect Consulting Ltd

7. Attributes Supporting Continuous Delivery
Dev Processes
Application Lifecycle
Management (ALM)
Agile Development
Continuous Test,
Build and Integration
7
Process Foundations
DevOps
ITIL/ITSM & ALM alignment
Integrated Processes
(Release, Change, Config, Defect
management )
Common view of business/ app
Ops Processes
services
ITIL/ITSM
Common release calendar
Integrated resource planning
Process Quality /
Automation
Control
Process Governance
Traceability/Audit Completeness
Rollback Capability
Speed Control
Agile Organization
Cross Functional planning and collaboration
Process Quality /
Automation
Control
© Copyright 2014 Creative Intellect Consulting Ltd
Automation Support Tools
Workflow Orchestration
Application/Service/Resource
Knowledge
Interoperability and Integration Support
e.g. Web Services, APIs, OSLC

8. 8
DevOps foundations
 is the removal of artificial
barriers between operations
and development teams.
These barriers are often
created as a result of
inflexible processes and to
create silos of ownership.
That does not mean there is
no need for a process or a
need for people to own the
various tasks in
development and
operations. DevOps is about
finding a new working
relationship that benefits the
entire software process.
© Copyright 2014 Creative Intellect Consulting Ltd
Everything
developed has
an impact in
ops
Focus On:
Collaboration
Flexibility
Alignment
Interoperability
Dynamic
Every change
in ops has an
influence on
development

9. 9
Inhibitors to Continuous Delivery
Complexity
Negative
Impact
Application,
Infrastructure
Risk Tolerance
Risk critical Applications
Process Quality /
Automation
Control
Culture
Mindset barriers
Organizational commitment
Staging & Production
Alignment
Dev, Test, Integration
etc.
Positive
Impact
© Copyright 2014 Creative Intellect Consulting Ltd
Attributes Supporting
Continuous Delivery
9

10. Cadence for Continuous
Delivery
Release Dependables
Release Masters
Adaptability
Process Quality
Stable, Predictable, Repeatable & Slower
Risk critical
Applications
10
Release Failures
Unstable, Unpredictable & Slower
Stable, Predictable, Repeatable & Faster
Application
PaaS
Risk
Release Chancers
Unstable, Unpredictable & Faster
Prototyping
Level of Automation
© Copyright 2014 Creative Intellect Consulting Ltd
No one-size-fits-all

11. 11
Guidance Strategies
CIC Guide: Continuous Delivery Realization
Enterprise DevOps realities and a path towards
Continuous Delivery
www.creativeintellectuk.com
© Copyright 2014 Creative Intellect Consulting Ltd

12. 12
Rules of Engagement
 Important to build the right processes
 Understand the benefits and risks of automation
 Match all to business needs and goals and Operational
shortcomings
 Do what fits, if it doesn’t add value…STOP DOING IT
© Copyright 2014 Creative Intellect Consulting Ltd

13. 13
Ten points for gearing towards
Continuous Delivery
 A commitment to Business
Agility must be comprehensive
 Get a firm handle on complexity
within IT
 Assessment, especially “Risk” ,
must be part of decision
process
 Identify any build and integration
bottleneck
 Process underpins a strategy for
Continuous Delivery
 ITIL and/or ITSM support eases
the transition
 Raise the bar for Change and
Asset Management
© Copyright 2014 Creative Intellect Consulting Ltd
 Rethink the Release Process
 Testing needs to be
comprehensive and continually
updated
 Automation and Governance
matter

14. 14
Thank You
© Copyright 2014 Creative Intellect Consulting Ltd

15. Release Automation is the Foundation for an
Efficient and High Quality Path-to-Production
Quality and Predictability
Repeatable, consistent procedures
Throughput
Maximize content through in a release
Productivity and Velocity
The system is always ready to work
Flexibility
Per environment configuration
Simplicity
Intuitive and visual automation design
Traceability
Artifact repository for single source of
truth on release assets
15

16. Customer Success with Serena
Serena Release Automation
• Automated deployment process
replaces scripting and manual actions
• Easy to use graphical editor for
designing deployments
• Enterprise security and scalability
75% fewer defects in
production using Serena
Release Automation.
“
Release Manager
Fortune 500 Financial Services Firm
“
Serena has improved
management of code
releases from dev through
production, reducing delivery
time by 25%.
“
“
Reduced Time from
Dev to Deploy
IT Specialist
Fortune 500 Telecom Services
Company
16
SERENA SOFTWARE, INC.
Release Management
Satisfaction
“
We now have a
standardized, managed and
efficient software release tool
which has made our
customers very happy.
“
Error
Reduction
System Administrator
Fortune 500 Computer
Services Company

17. Only Serena Release Manager
Provides Process Orchestration and Deployment Automation
Release Manager
Orchestrate the Process
Request &
Define
Coordinate the Team
Develop
QA
Deploy
Operate &
Service
Automate the Deployment
Deployment Hub
Build
17
Unit
Test
SIT
UAT
SERENA SOFTWARE, INC.
PreProd
Prod

18. Your Questions for 2014?
Please use the Q&A panel to submit your questions.
Attend our Next DevOps
Drive-In Webcast
Forrester
Analyst
Glenn
O’Donnell on
‘Modernizing
Application
Delivery’
18
See Serena Release
Manager in Action
Watch the Demo
SERENA SOFTWARE INC.
Bola’s whitepaper on
Continuous Delivery

19. Thank you!
SERENA SOFTWARE INC.