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Breaking Destructive 
Marketing Habits 
HiMA IS Conference 
October 16, 2014
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2 
Short Quiz on Strategic Planning 
• Do you start from last year’s budget 
and plan? Or from a blank slate? 
• Do you evaluate tried and true 
regularly to see if they belong in the 
mix? 
• Do you add new media/formats 
without asking yourself – what will 
this do for my brand?
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AVOID SHINY OBJECT 
SYNDROME
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4 
Shiny Objects 
• Competitor driven rather than 
Customer driven 
• CEO reads/watches it 
• No Data Support – Research! 
• Time = Money
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5 
Avoiding the Shiny Object Trap 
• Document who your target 
audience is 
• Challenge your assumptions 
• Test to confirm 
• Know the audience for a media to 
defend against shiny object 
“bearers” 
– http://www.pewresearch.org/ 
– http://www.pewinternet.org/
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STOP OVER-SHARING 
ON SOCIAL
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7 
Over-Sharing? Me? 
• Excessive posting 
– No more than once a day 
– At least two times a week 
• Lengthy content kills 
– Wall posts fewer than 80 characters gained 
66% higher engagement than lengthier 
posts 
• Average engagement rate declined after 
the third tweet of the day
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8 
Over-Sharing
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9 
Over-Sharing Troubleshooting 
• Impulse driven vs. Strategy driven 
– Does it fit your core message strategy 
and brand? 
– Is it written to engage with your core 
consumer? 
– Is it Your or the Company’s message?
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JUMPING ON 
BANDWAGONS
Bad Bandwagon 
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11
Good Bandwagon 
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12
Really Bad Bandwagon-ing 
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13
Hashtag Abuse 
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14 
That’s 23 
Hashtags!
Bandwagon Summary 
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• Be on brand – always 
• Don’t just jump in “because” 
• Avoid Hashtag Abuse
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RELYING TOO MUCH ON 
AUTOMATION
Automation is your friend but … 
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17 
• Talking is still effective 
– CRM schedules should include calls 
• Content not recreated for media 
• Canned responses that sound … 
canned 
– Don’t skip personalization options 
– Don’t “set it and forget it”
Automation Overload 
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18
Really Bad Automation 
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19
Good Content, Wrong Media 
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20
Interesting Facts 
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21 
John Deere began publishing 
its magazine for farmers, The 
Furrow, in 1895 (and it's still 
produced today). 
http://www.deere.com/en_US/industry/agriculture/ 
our_offerings/furrow/furrow.page
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POINTLESS CONTENT 
MARKETING
All of MY content is thrilling. 
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23 
• Never Forget your Audience 
• Content should be desirable, not 
forced 
• Mix it up – Video, Multimedia, 
Games, Surveys 
– ThinkWithGoogle.com
B2B Social 
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24
Interactive Content 
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25 
http://f.email.americanexpress.com/s/13/268935263/ 
FallGreatEscape.html
Educational Content 
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26 
http://www.worldunderwater.org/
Q&A 
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27 
If you want a copy of this 
presentation, please email me 
or hand me your card. 
Michelle@BlueSkyMkt.com 
713.818.0070

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Breaking destructive marketing habits ppt

  • 1. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 1 Breaking Destructive Marketing Habits HiMA IS Conference October 16, 2014
  • 2. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 2 2 Short Quiz on Strategic Planning • Do you start from last year’s budget and plan? Or from a blank slate? • Do you evaluate tried and true regularly to see if they belong in the mix? • Do you add new media/formats without asking yourself – what will this do for my brand?
  • 3. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 3 AVOID SHINY OBJECT SYNDROME
  • 4. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 4 4 Shiny Objects • Competitor driven rather than Customer driven • CEO reads/watches it • No Data Support – Research! • Time = Money
  • 5. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 5 5 Avoiding the Shiny Object Trap • Document who your target audience is • Challenge your assumptions • Test to confirm • Know the audience for a media to defend against shiny object “bearers” – http://www.pewresearch.org/ – http://www.pewinternet.org/
  • 6. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 6 STOP OVER-SHARING ON SOCIAL
  • 7. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 7 7 Over-Sharing? Me? • Excessive posting – No more than once a day – At least two times a week • Lengthy content kills – Wall posts fewer than 80 characters gained 66% higher engagement than lengthier posts • Average engagement rate declined after the third tweet of the day
  • 8. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 8 8 Over-Sharing
  • 9. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 9 9 Over-Sharing Troubleshooting • Impulse driven vs. Strategy driven – Does it fit your core message strategy and brand? – Is it written to engage with your core consumer? – Is it Your or the Company’s message?
  • 10. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 10 JUMPING ON BANDWAGONS
  • 11. Bad Bandwagon • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 11 11
  • 12. Good Bandwagon • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 12 12
  • 13. Really Bad Bandwagon-ing • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 13 13
  • 14. Hashtag Abuse • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 14 14 That’s 23 Hashtags!
  • 15. Bandwagon Summary • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 15 15 • Be on brand – always • Don’t just jump in “because” • Avoid Hashtag Abuse
  • 16. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 16 RELYING TOO MUCH ON AUTOMATION
  • 17. Automation is your friend but … • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 17 17 • Talking is still effective – CRM schedules should include calls • Content not recreated for media • Canned responses that sound … canned – Don’t skip personalization options – Don’t “set it and forget it”
  • 18. Automation Overload • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 18 18
  • 19. Really Bad Automation • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 19 19
  • 20. Good Content, Wrong Media • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 20 20
  • 21. Interesting Facts • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 21 21 John Deere began publishing its magazine for farmers, The Furrow, in 1895 (and it's still produced today). http://www.deere.com/en_US/industry/agriculture/ our_offerings/furrow/furrow.page
  • 22. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 22 POINTLESS CONTENT MARKETING
  • 23. All of MY content is thrilling. • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 23 23 • Never Forget your Audience • Content should be desirable, not forced • Mix it up – Video, Multimedia, Games, Surveys – ThinkWithGoogle.com
  • 24. B2B Social • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 24 24
  • 25. Interactive Content • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 25 25 http://f.email.americanexpress.com/s/13/268935263/ FallGreatEscape.html
  • 26. Educational Content • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 26 26 http://www.worldunderwater.org/
  • 27. Q&A • Click to edit Master text styles – Second level • Third level – Fourth level » Fi8h level 27 27 If you want a copy of this presentation, please email me or hand me your card. Michelle@BlueSkyMkt.com 713.818.0070