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1/25/2011




    Psychometrics of the ORS and SRS

    Results from RCT’s and Meta-Analyses
                                     Meta-
         of Routine Outcome Monitoring &

                                                                1
                                                                           2
                             Feedback
0011 0010 1010 1101 0001 0100 1011



                      The Available Evidence
                                     2011

                            Scott D. Miller, Ph.D.
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0011 0010 1010 1101 0001 0100 1011




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                                                                           2
    http://twitter.com/scott_dm
                                                          45
                                   http://www.linkedin.com/in/scottdmphd




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1/25/2011




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                                                                                                                                       1
                                                                                                                                                   2
                                     www.centerforclinicalexcellence.com
                                                                                                                          45
                              The Outcome Rating Scale:
                                                    Reliability and Validity
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  Study             0001                                                                 Reliability                                   Validity
   Miller et al. (2003)                       Clinical = 435                             @ X 3 = .87, .96, .96                         .69 (OQ)
                                              NonClin = 78                               T/R = .66, .58, .49
                                              OP FSA
   Brown, J. (2004)                           Clinical = 15,778                          @ = .79                                       N/A




                                                                                                                                       1
                                                                                                                                                   2
   Miller & Duncan (2000)                                                                T/R = .53



   Duncan et al. (2006)                       Clinical = 3611                            @ ORS (13+) = .93                             ORS/YOQ = -.53
                                              NonClin = 374                              @ CORS (6-12) = .84                           CORS/CTYOQ = -.43




                                                                                                                          45
                                                                                                                                       CTORS/CT-YOQ -.61
                                                                                                                                       CT-CORS/CTYOQ - .61
   Bringhurst et al. (2006)                   NonClin = 98                               @ X 3 = .91, .93, .97                         .57 (OQ)
                                                                                         T/R = .80, .81

Miller, S.D., Duncan, B.L., Brown, J., Sparks, J.A., & Claud, D.A. (2003). The outcome rating scale: A preliminary study of the
reliability, validity, and feasibility of a brief visual analog measure. Journal of Brief Therapy, 2(2), 91-100.
Brown, J. (2004). Internal report on the ORS for Resources for Living. Center for Clinical Informatics. Salt Lake City, UT.
Miller, S.D., & Duncan, B.L. (2000). The Outcome and Session Rating Scales: Administration and Scoring Manual. Chicago, IL:
ISTC.
Duncan, B., Sparks, J., Miller, S., Bohanske, R., Claud, D. (2006). Giving youth a voice: A preliminary study of the reliability and
validity of a brief outcome measure for children, adolescents, and caretakers. Journal of Brief Therapy, 5, 71-87.
Bringhurst, D., Watson, C., Miller, S., & Duncan, B. (2006). The reliability and validity of the ORS: A replication study of a brief
clinical measure. Journal of Brief Therapy, 5(1), 23-29.




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                          The Outcome Rating Scale:
                                            Reliability and Validity
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  Study             Sample                                                        Reliability                               Validity


  Reese et al. (2006)                   Clinical = 89                             @ = .90 (pretest)                         -.57 SCL90 (GSI)




                                                                                                                            1
                                                                                                                                               2
  Biescad et al. (2008)                 Clinical = 237                            @ = .82                                   .69 (OQ)
                                        NonClin =178                              @ = .86                                   .64 (OQ)
                                        (Inpatient)                                                                         -.73 (BDI), -.59 (SCL90),
                                                                                                                            .70 (CORE)

  Reese et al. (2009)                   Clinical = 110                            @ = .82 (session 1)                       N/A




                                                                                                                 45
                                                                                  @ = .90 (session 2)

  Anker et al. (2009)                   Clinical = 410                            @ = .83 (First and last session)




                                       Reese, R.J., Norsworthy, L. Rowlands, S., Anderson, E., & Kieffer, K. (August, 2006). Does a popular client feedback
                                       model improve psychotherapy outcome? American Psychological Association Conference, New Orleans, LA.
                                       Reese, R. J., Usher, E. L., Bowman, D., Norsworthy, L., Halstead, J., Rowlands, S., & Chisholm, R. (2009). Using client
                                       feedback in psychotherapy training: An analysis of its influence on supervision and counselor self-efficacy. Training and
                                       Education in Professional Psychology, 3, 157-168.
                                       Biescad, M., & Timulak, L. (June, 2008). Comparison of CORE-OM, OQ 45, the ORS, and SLC-10R. Society for
                                       Psychotherapy Research. Barcelona, Spain.
                                       Anker, M., Duncan, B., Sparks, J. (2009). Using client feedback to improve couple therapy outcomes: an RCT in a
                                       naturalistic setting. Journal of Consulting and Clinical Psychology, 77, 693-704.




                          The Outcome Rating Scale:
                                            Reliability and Validity
0011 0010 1010 1101 0001 0100 1011
 Study                                Sample                                    Reliability                                Validity


 Reese et al. (2009).                 Clinical 1= 74                            @ = .88                                    -.57 SCL 90
                                      Clinical 2 = 74                           T/R 10X = .70




                                                                                                                                               2
                                                                                @ = .84                                    Tx Setting required that SCL not be




                                                                                                                            1
                                                                                T/R 10X = .77                              administered

 Campbell et al. (2009)               Clinical = 65 (ages 18-62)                @ = .90                                    -.75 OQ Total
                                                                                (Comparison:                               DASS -.71 Dep, -.46 Anx, -.60 Stress
                                                                                OQ = .95,                                  QOLS .74




                                                                                                                 45
                                                                                DASS-21 = .95                              RSES .66
                                                                                QOLS = .90                                 GPSE .53
                                                                                RSES = .91
                                                                                GPSE = .89)
 Reese et al. (2009).                 Clinical 1= 74                            @ = .88                                    -.57 SCL 90
                                      Clinical 2 = 74                           T/R 10X = .70
                                                                                @ = .84                                    Tx Setting required that SCL not be
                                                                                T/R 10X = .77                              administered

 Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback Model Improve
 Psychotherapy Outcome? Psychotherapy: Theory, Research, and Practice, 46, 418-431.
 Campbell, A., & Hemsley, S. (2009). Outcome rating scale and session rating scale in psychological
 practice: Clinical utility of ultra-brief measures. Clinical Psychologist, 13, 1-9.
 Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback Model Improve
 Psychotherapy Outcome? Psychotherapy: Theory, Research, and Practice, 46, 418-431.




                                                                                                                                                                          3
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                            The Outcome Rating Scale:
                                                    Reliability and Validity
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  Study             0001                                                                     Reliability                                     Validity


 Anker, M. (2009)                            Clinical 1 = 439 (266 couples)                                                                  1. ETR and divorce/separation at
                                             Clinical 2 = 282 (141 couples)                                                                  follow up:
                                                                                                                                             Both = 15%; One = 29.9%;
                                                                                                                                             Neither = 40%




                                                                                                                                              1
                                                                                                                                                                   2
                                                                                                                                             Subgroup of intact couples > 25 on
                                                                                                                                             ORS at follow up:
                                                                                                                                             Both ETR = 65.8%; One = 38.1%
                                                                                                                                             Neither = 30.8%
 Hafkenscheid, A. et al. (in press)          Clinical = 126                                  @ = .91 (Average across 10 sessions)            Predictive validity:




                                                                                                                                 45
                                             Summary stats at initial visit largely          T/R = .54 (1 & 2), .63 (2 & 3)                  Statistically significant linear and
                                             the same as in the US samples:                                                                  logarithmic trend toward more
                                             Mean ORS = 19.6                                                                                 favorable ORS scores over course of
                                             S.D + 8.7                                                                                       treatment.
                                             <25 = 75%                                                                                       Convergent validity:
                                                                                                                                             Statistically significant correlations
                                                                                                                                             between ORS and TSS
 Anker et al. (under review)                 Clinical = 500 (250 couples)                    @ = .91 (First and last session)


 Anker, M. (2009). Client-directed, outcome-informed couples therapy. Dissertation. University of
 Bergen, Norway.
 Hafkenscheid, A., Duncan, B., & Miller, S. (in press). Outcome Rating Scale and Session Rating Scale:
 Psychometric findings with the Dutch translation. Journal of Brief Therapy.
 Anker, M., Owen, Duncan, B., & Sparks (under review). Split alliances, gender, and partner influences
 in couple therapy: A randomized sample in a naturalistic setting.




                               The Session Rating Scale:
                                                    Reliability and Validity
0011 0010 1010 1101 0001 0100 1011
 Study                                       Sample                                          Reliability                                     Validity
 Duncan et al. (2003)                        OP (70)                                         @ = .88                                         .48 (HAQ II)
                                             FSA (100)                                       T/R X 6 = .64                                   .29 (r2 Outcome)

                                             Home Based Service (50)




                                                                                                                                              1
                                                                                                                                                                   2
 Brown, J. (2004)                            Clinical = 15,000                               @ = .96                                         N/A
                                                                                             T/R = .50


 Reese et al. (2006)                         Clinical = 89                                   @ = .87




                                                                                                                                 45
                                                                                             T/R = .70 (10 session mean)


 Reese et al. (2009)                         Clinical 1 = 74                                 T/R X10 = .70 (average)                         -.14 (r2 Outcome SCL
                                                                                             T/RX10 = .84                                    residualized gain score)
                                             Clinical 2 = 74


                                      Duncan, B., Miller, S., Sparks, J., Reynolds, J., Claud, D., Brown, J., & Johnson, L. (2003). The session rating scale: Psychometric properties of
                                      of a “working” alliance scale. Journal of Brief Therapy, 3(1), 3-12.
                                      Brown, J. (2004). Internal report on the ORS for Resources for Living. Center for Clinical Informatics. Salt Lake City, UT.
                                      Reese, R.J., Norsworthy, L. Rowlands, S., Anderson, E., & Kieffer, K. (August, 2006). Does a popular client feedback model improve
                                      psychotherapy outcome? American Psychological Association Conference, New Orleans, LA.
                                      Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback Model Improve Psychotherapy Outcome? Psychotherapy:
                                      Theory, Research, and Practice, 46, 418-431.




                                                                                                                                                                                                  4
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                           The Session Rating Scale:
                                            Reliability and Validity
0011 0010 1010 1101 0001 0100 1011
  Study                                  Sample                           Reliability                       Validity
  Campbell et al. (2009)                 Clinical = 65                    @ = .93                           .58 WAI
                                                                          (Comparison WAI = .91)            No correlation with:
                                                                                                            DASS, QOLS, RSES, GPSE
  Hafkenscheid, A. et al. (in            Clinical = 126                   @ = .91 (average across 10        Predictive validity:




                                                                                                           1
                                                                                                                          2
  press)                                                                  sessions)                         r = .42 (p < .01) btwn 3rd SRS
                                         Summary stats largely the
                                                                                                            and 10th ORS
                                         same as in the US samples:       T/R = .49 (1 & 2), .65 (2 &
                                                                                                            Convergent validity:
                                         >36 = 76%                        3)
                                                                                                            Statisticall significant
                                                                                                            corrleations between SRS and




                                                                                                     45
                                                                                                            TSS
  Anker et al. (under review)            Clinical = 500 (250              @ = .89 (First and last           N/A
                                         couples)                         session)



                                Campbell, A., & Hemsley, S. (2009). Outcome rating scale and session rating scale in psychological practice:
                                Clinical utility of ultra-brief measures. Clinical Psychologist, 13, 1-9.
                                Hafkenscheid, A., Duncan, B., & Miller, S. (in press). Outcome Rating Scale and Session Rating Scale:
                                Psychometric findings with the Dutch translation. Journal of Brief Therapy.
                                Anker, M., Owen, Duncan, B., & Sparks (manuscript submitted). Split alliances, gender, and partner influences
                                in couple therapy: A randomized sample in a naturalistic setting.




              The Group Session Rating Scale:
                                            Reliability and Validity
0011 0010 1010 1101 0001 0100 1011

        Study                              Sample                        Reliability                   Validity
        Miller et al. (in preparation)     N = 157                       @ = .87, .87, .91, .93        WAI-CC = .64
                                           Age = 18-78 (Mean =           T/R = Pearson r’s             WAI-CT = .58




                                                                                                                          2
                                                                                                       TFI = .48




                                                                                                           1
                                           39.7)                         between all
                                                                         administrations all           (p < .01)
                                           66% ETOH
                                           34% Other drugs               significant at .01 level.
                                                                         ICC = .81 (most
                                                                         variance due to




                                                                                                     45
                                                                         individual differences)




       Miller, S.D., & Duncan, B.L. (in preparation). The Group
       Session Ratings Scale: Reliability, Validity, and Factor
       Analysis of a Brief Group Alliance Measure.




                                                                                                                                                       5
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                                          Studies on Feedback
    Study                                  Design                                       Sample                                      Results
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    Lambert et al. (2001)                  RCT (feedback versus no                      609 Clients                                 For “at risk” clients: (1)
                                           feedback)                                    31 Therapists: (1) used variety             increased duration of
                                           Therapist served as own                      of approaches; (2) majority                 treatment; (2) twice as many
                                           control                                      licensed.                                   achieved reliable or clinically
                                                                                                                                    significant change (ES = .44);
                                                                                                                                    (3) 1/3 as many classified as




                                                                                                                                       1
                                                                                                                                                           2
                                                                                                                                    deteriorated.
                                                                                                                                    For “on track” clients: (1)
                                                                                                                                    reduced number of sessions
                                                                                                                                    with no impact on outcome.
    Lambert et al. (2002)                  RCT (feedback versus no                      1020 Clients                                •For “at risk” clients: (1) Fb




                                                                                                                          45
                                           feedback)                                    49 Therapists: (1) used variety             ES = .40; (2) nearly twice as
                                           Therapist served as own                      of approaches; (2) majority                 many reliably or clinically
                                           control                                      licensed.                                   significant change; (3) 1/3 as
                                                                                                                                    many classified as
                                                                                                                                    deteriorated.
                                                                                                                                    •NOT Fb clients received
                                                                                                                                    more sessions than NOT Nfb.
                                                                                                                                    •NOT warnings appear at the
                                                                                                                                    3rd session.

                                           Lambert, M., Whipple, J., Smart, D., Vermeersch, D., Nielsen, S., & Hawkins, E. (2001). The effects of providing therapists with
                                           feedback on patient progress during psychotherapy. Psychotherapy Research, 11, 49.68.
                                           Lambert, M., Whipple, J., Smart, D., Vermeersch, D., Nielsen, S., Hawkins, E., Nielsen, S., Goates, M. (2002). Enhancing
                                           psychotherapy outcomes via providing feedback on client progress. Clinical Psychology and Psychotherapy,9, 91-103.




                                    Studies on Feedback
0011 0010 1010 1101 0001 0100 1011
   Study             Design                                                             Sample                                      Results

    Whipple et al. (2003)                  RCT (feedback versus no                      981 Clients                                 •Feedback improved
                                           feedback)                                    48 Therapists: (1) used variety             effectiveness 33%.
                                           Therapist served as own                      of approaches; (2) majority                 •Feedback + doubled the rate




                                                                                                                                                           2
                                           control                                      licensed.                                   of reliable or clin/sig change.




                                                                                                                                       1
                                           Included CST (measures of                                                                •Decreased deterioration
                                           alliance, motivation and social                                                          (TAU 19, Fb 13, Fb+ 8.5%)
                                           support)                                                                                 •The measures significantly
                                                                                                                                    increased ES (.28-.70).




                                                                                                                          45
    Hawkins et al. (2004)                  RCT (feedback versus no                      201 Clients                                 •Feedback improved outcome
                                           feedback)                                    5 Therapists: (1) used variety              for all clients ( d = .31);
                                           Therapist served as own                      of approaches; (2) majority                 •Providing feedback to both
                                           control                                      licensed.                                   client and therapist resulted in
                                           Included CST                                                                             the largest improvement (53-
                                                                                                                                    57-64%)



   Whipple, J., Lambert, M., Vermeersch, D., Smart, D., Nielsen, S. & Hawkins, E. (2003). Improving the Effects
   of Psychotherapy. Journal of Counseling Psychology, 50(1), 59-68.
   Hawkins, E., Lambert, Vermeersch, D., Slade, K., Tuttle, K. (2004). Psychotherapy Research, 14(3), 308-327.




                                                                                                                                                                                     6
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                                      Studies on Feedback
    Study                                    Design                                      Sample                                       Results

0011 0010 1010 1101 0001 0100 1011
    Slade et al. (2006)                      RCT (feedback versus no feedback            160 adult mental health outpatients          •No difference in outcome for the
                                             TAU)                                        74 staff                                     three subjective measures
                                             Monthly postal questionnaires                                                            •Feedback group had reduced
                                             assessing needs, QOL, MH problem                                                         hospital admissions and shorter stays
                                             severity, and therapeutic alliance.                                                      (3.5 versus 10.0 days)
                                             Clients and matched staff completed                                                      •Costs increased by £1109 in non-
                                             the measures separately                                                                  feedback, decreased by £1928 in




                                                                                                                                                             2
                                             Feedback given twice at 3rd and 6th                                                      feedback group.




                                                                                                                                         1
                                             month
    Schmidt et al. (2006)                    RCT (feedback versus no feedback)           61 MH OP (Bulimia Nervosa)                   •Feedback reduced self-induced
                                             Feedback consisted of personal                                                           vomiting and dietary restriction
                                             letters after assessment and post
                                             treatment, feedback form halfway




                                                                                                                            45
                                             through treatment, computerized
                                             feedback about bulimia and other
                                             symptoms (anxiety, depression,
                                             interpersonal functioning at intervals
                                             and follow up (TREAT-EAT,
                                             SEED, HADS).




                                         Schmidt, U., Landau, S., Pombo-Carril, M., Bara-Carril, N., Reid, Y., Murray, K., et al. (2006). Does personalized feedback improve the
                                         outcome of cognitive-behavioural guided self-care in bulimia nervosa? A preliminary randomized controlled trial. British Journal of
                                         Clinical Psycholology, 45, 111–21.
                                         Slade, M., McCrone, P., Kuipers, E., Leese, M., Cahill, S., Parabiaghi, A., et al. (2006). Use of standardised outcome measures in adult
                                         mental health services: Randomised controlled trial. British Journal of Psychiatry, 189, 330–6.




                                      Studies on Feedback
   Study             Design                                                              Sample                                       Results
0011 0010 1010 1101 0001 0100 1011

    Brodey et al. (2005)                     RCT (feedback versus no feedback)           1374 OP Adults                               Feedback 28% > improvement than
                                             At intake and at 6 weeks using the          (Depression/Anxiety)                         no feedback
                                             SCL-90




                                                                                                                                                             2
    Berking et al. (2006)                    RCT (feedback versus no feedback)           118 Adults IP (Depression/Anxiety)           Feedback group improved more than




                                                                                                                                         1
                                                                                                                                      no feedback group on all measures
                                                                                                                                      (EMI-B, BSI, IIP, INK):
                                                                                                                                      ES = .48, .50 on CGI

    Harmon et al. (2007)                     RCT (feedback versus no feedback)           1374 Clients plus archived data from         •Feedback improved outcome for all
                                             No random assignment of the new             an additional 1445 clients.                  clients




                                                                                                                            45
                                             clients                                     72 Therapists                                •At risk clients with Fb: (1) 33%
                                             Included CST                                                                             more reliable or clin/sig change; (2)
                                                                                                                                      received more sessions.
                                                                                                                                      •Use of CST doubled effectiveness
                                                                                                                                      (21-42%).



   Berking, M., Orth, U., Lutz, W. (2006). Effects of systematic feedback to the therapist on patient progress. An
   empirical study in a cognitive-behavioral inpatient setting (in German). Z Kl Psych Psychot, 35, 21–29.
   Brodey, B., Cuffel, B., McCulloch, J., Tani, S., Maruish, M., Brodey, I., et al. (2005). The acceptability and
   effectiveness of patient-reported assessments and feedback in a managed behavioral healthcare setting. American
   Journal of Managed Care, 11, 774–80.
   Harmon, C., Lambert, M., Smart, D., Nielsen, Slade, K., Lutz, W. (2007). Psychotherapy Research, 17(4), 379-392.




                                                                                                                                                                                           7
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        Meta & Mega Anaylses on Feedback
0011 Lambert et al. 1101 0001 0100 1011
      0010 1010        Meta-analysis of feedback                           3 RCT’s                                         E.S. = .39
      (2003)                studies                                        (2602 Clients, 128
                                                                           Therapists)

      Knaup et al. (2009)   Meta-analysis of feedback                      12 RCT’s                                        Short term outcomes:




                                                                                                                                                  2
                            studies (10 RCT, 2                                                                             d = .10; 95% ci .01-.19




                                                                                                                              1
                            controlled; 10 OP, 2 IP)


      Shimokawa, K.,        Mega-analysis (6 studies                       6 RCT’s                                         ES = .10 (all clients)
      Lambert et al.        using original raw data)




                                                                                                                  45
                                                                                                                           ES = .40-.70 (signal
      (2010)                                                                                                               cases)


      Lambert, M. (2011)    Meta-analysis (3 studies of                    9 total RCT’s                                   Documented the
                            the ORS and SRS, 6 studies                                                                     effectiveness of both
                            of the OQ 45).                                                                                 systems in improving
                                                                                                                           outcome and retention.
                            Lambert, M., Whipple, J., Hawkins, E., Vermeersch, D., Nielsen, S., & Smart, D . (2003) Clinical Psychology: Science and Practice,
                            10, 288-301.
                            Knaup, C., Koesters, M., Schoefer, D., Becker, T., & Puschner, B. (2009). Effect of feedback of treatment outome in specialist mental
                            healthcare: Meta-analysis. The British Journal of Psychiatry, 195, 15-22.
                            Shimokawa, K., Lambert, M., & Smart, D. (2010). Enahncing treatment outcome of patients at risk of treatment failure: Meta-analytic
                            and mega-analytic review of a psychotherapy quality assurance system. Journal of Consulting and Clinical Psychology, 78, 298-311.
                            Lambert, M. (in press). Collecting client feedback. In J. Norcross (ed.). Psychotherapy Relationships that Work..




                                                                                                                                                          Not a real
                                                                                                                                                          feedback study

                                                                                                                                                          Unpublished
0011 0010 1010 1101 0001 0100 1011                                                                                                                        dissertation




                                                                                                                              1
                                                                                                                                                  2       Not a real




                                                                                                                  45
                                                                                                                                                          feedback study




                                                                                                                                                          Unpublished
                                                                                                                                                          dissertation




                                    Knaup, C., Koesters, M., Schoefer, D., Becker, T., & Puschner, B. (2009). Effect of feedback of treatment outcome in
                                    specialist mental healthcare: Meta-analysis. The British Journal of Psychiatry, 195, 15-22.




                                                                                                                                                                                  8
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                             Knaup et al. (2009)




0011 0010 1010 1101 0001 0100 1011




                                                   1
                                                       2
                                                   45
                             Knaup et al. (2009)




0011 0010 1010 1101 0001 0100 1011




                                                   1
                                                       2
                                                   45
                                                                  9
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              Studies on Feedback Using PCOMS
0011 0010 1010 1101 Design 0100 1011
 Study              0001                                                               Sample                                   Results

 Miller et al. (2006)                       Quasi-experimental                         6424 Clinically, culturally, and         •Feedback doubled the effect size
                                            (Pre-no feedback versus post feedback)     economically diverse                     •Significantly improved retention




                                                                                                                                                  2
 Sorrell, R. (2007)                         Naturalistic                               205 individuals wit an average BMI of    •Average participant lost 3% of intake




                                                                                                                                1
                                                                                       44                                       weight
                                                                                                                                •Significant improvements in distress,
                                                                                                                                absenteeism and presenteeism
                                                                                                                                •Increases in nutrition and exercise
 Reese et al. (2009)                        RCT                                        28 Trainee therapists                    •Trainees in both conditions had better




                                                                                                                          45
                                            (Feedback versus no feedback)              110 CMH Clients                          outcomes at end of year, but those
                                                                                                                                receiving improved more.
                                                                                                                                •No difference in ratings of supervisory
                                                                                                                                alliance or satisfaction between groups.
                                                                                                                                •Counselor self-efficacy higher in
                                                                                                                                feedback group.


     Miller, S.D., Duncan, B.L., Sorrell, R., Brown, G.S., & Chalk, M.B. (2006). Using outcome to inform therapy
     practice. Journal of Brief Therapy, 5(1), 5-22.

     Sorrell, R. (2007). Application of an outcome-directed behavioral modification model for obesity on a
     telephonic/web-based platform. Disease Management, 10, Supplement 1, 23-26.

     Reese, R. J., Usher, E. L., Bowman, D., Norsworthy, L., Halstead, J., Rowlands, S., & Chisholm, R. (2009).
     Using client feedback in psychotherapy training: An analysis of its influence on supervision and counselor self-
     efficacy. Training and Education in Professional Psychology, 3, 157-168.




              Studies on Feedback Using PCOMS
       Study                                   Design                                   Sample                                 Results
0011 0010 1010 1101 0001 0100 1011
       Reese et al. (2009)                     RCT                                      74 Student Counseling                  •Feedback improved
                                               (Feedback versus no                      Center                                 overall outcomes: (1) 2X
                                               feedback TAU)                            74 OP CMH                              as much change on the
                                                                                                                               ORS; (2) 25-66% more
                                                                                                                               reliable improvements;




                                                                                                                                1
                                                                                                                                                  2
                                                                                                                               (3) significantly decreased
                                                                                                                               deterioration.
       Anker et al. (2009)                     RCT (feedback versus no                  410 Norwegian Couples                  •Feedback group
                                               feedback TAU)                                                                   experienced significantly:




                                                                                                                          45
                                               Therapist served as own                                                         (1) more reliable change
                                               controls                                                                        (25%); (2) 4X greater
                                                                                                                               chance of recovery; (3)
                                                                                                                               significantly less
                                                                                                                               deterioration; (4) 50% less
                                                                                                                               divorce/separation rate.



                                       Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback Model Improve
                                       Psychotherapy Outcome? Psychotherapy: Theory, Research, and Practice, 46, 418-431.
                                       Anker, M., Duncan, B., & Sparks, J. (2009). Using client feedback to improve couple therapy outcomes.
                                       Journal of Consulting and Clinical Psychology, 77, 693-704.




                                                                                                                                                                                 10
1/25/2011




       Studies on Feedback Using PCOMS
   Study                          Design                            Sample                         Results
0011 0010 1010 1101 0001 0100 1011
   Reese, Toland, Slone, &        RCT                               46 couples                     •Couples in the feedback
   Norsworthy (2010)              (Feedback versus no                                              condition experienced
                                  feedback TAU)                                                    statisitcally significantly
                                                                                                   more improvement as
                                                                                                   well as more rapid




                                                                                                        1
                                                                                                                  2
                                                                                                   improvement compared to
                                                                                                   the TAU group.
                                                                                                   •4 times as many couples
                                                                                                   in the feedback condition




                                                                                            45
                                                                                                   experienced clinically
                                                                                                   significant change by the
                                                                                                   end of treatment.




                           Reese, J., Toland, M., Slone, N., ad Norsworthy, L. (2010). Effect of client
                           feedback on couple psychotherapy outcomes. Psychotherapy, 47, 616-630.




                     Feedback Studies Using the
                            ORS/SRS
0011 0010 1010 1101 0001 0100 1011
   • Miller, Duncan, Brown, Sorrell, & Chalk
     (2006):
       – Quasi-experimental study;
       – 6,424 culturally and economically diverse clients
         (66% female, 34% male);                                                                        1
                                                                                                                  2
                                                                                            45
       – Levels of distress equivalent to typical CMH;
       – Presenting complaints included anxiety, depression,
         alcohol and drug abuse, work and family issues,
         chronic mental and physical health problems
         Miller, S.D., Duncan, B.L., Sorrell, R., Brown, G.S., & Chalk, M.B. (2006). Using outcome to
         inform therapy practice. Journal of Brief Therapy, 5(1), 5-22.




                                                                                                                                       11
1/25/2011




        Miller, Duncan, Brown, Sorrell, &
                          Chalk (2006)
0011 0010 1010 1101 0001 0100 1011


       • 75 “in-house” therapists:
             – 72% female, average age 37 years;



                                                                                     1
                                                                                                 2
             – Average 7 years of experience:
                  • 45% psychology;
                  • 35% social work;




                                                                             45
                  • 20% Marriage and Family;
       • Feedback:
             – ORS trajectories and messages at each session;
             – SRS messages at the end of each session.
                          Miller, S.D., Duncan, B.L., Sorrell, R., Brown, G.S., & Chalk, M.B. (2006). Using
                          outcome to inform therapy practice. Journal of Brief Therapy, 5(1), 5-22.




        Miller, Duncan, Brown, Sorrell, &
                          Chalk (2006)
0011 0010 1010 1101 0001 0100 1011

    • Overall, the effect size increased from .37 to
      .79 (113%):


                                                                                     1
                                                                                                 2
          – Using the RCI, 13% of improvement due to
            increase in clients reporting significant
            improvement, 11% due to decrease in people




                                                                             45
            reporting deterioration.
          – When analysis is restricted to clients who
            started in the clinical range, the end effect sizes
            rises to 1.06 (186%).
 Miller, S.D., Duncan, B.L., Sorrell, R., Brown, G.S., & Chalk, M.B.
 (2006). Using outcome to inform therapy practice. Journal of Brief
 Therapy, 5(1), 5-22.




                                                                                                                    12
1/25/2011




         Reese, Norsworthy, & Rowlands
                               (2009)
0011 0010 1010 1101 0001 0100 1011

       • Randomized Clinical Trial:
             – Two experimental groups:


                                                                                       1
                                                                                                   2
                   • University Counseling Center (74)
                   • Community Mental Health OP (74)




                                                                                45
             – Participants randomized into either TAU or TAU
               with feedback;
             – Therapists were licensed master’s prepared
               clinicians and advanced practicum students.
                              Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback
                              Model Improve Psychotherapy Outcome? Psychotherapy: Theory, Research, and
                              Practice, 46, 418-431.




         Reese, Norsworthy, & Rowlands
                               (2009)
0011 0010 1010 1101 0001 0100 1011

       • In both settings, participants in the feedback
         condition:


                                                                                       1
                                                                                                   2
             – More reliable change
                   • 80 versus 54% in study 1; 66 versus 41% in study 2;




                                                                                45
                   • 2X as much change on the ORS (pre-post change
                     score);
             – Showed improvement sooner (7 versus 10);
             – Showed a trend toward attending more sessions
 Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback
 Model Improve Psychotherapy Outcome? Psychotherapy: Theory, Research, and
 Practice, 46, 418-431.




                                                                                                                   13
1/25/2011




                          Reese, Usher, Bowman et al.
                                    (2009)
0011 0010 1010 1101 0001 0100 1011
         •Controlled Clinical Trial (assignment to conditions
         mixed) to determine the effect of continuous
         feedback regarding outcome and alliance on




                                                                                                                          2
         supervision:
                •Two experimental groups:
                        •Feedback (MFT program, n = 5 supervisors, 9 trainees; CP                         1
                                                                                                  45
                        program, n = 1 supervisor, 2 trainees)
                        •No feedback (MFT program, n = 3 supervisors, 10 trainees;
                        CP program, n = 1 supervisor, 7 trainees)
                        •Clients (n = 110)

                                   Reese, R. J., Usher, E. L., Bowman, D., Norsworthy, L., Halstead, J., Rowlands, S., & Chisholm, R.
                                   (2009). Using client feedback in psychotherapy training: An analysis of its influence on supervision
                                   and counselor self-efficacy. Training and Education in Professional Psychology, 3, 157-168.




                          Reese, Usher, Bowman et al.
                                    (2009)
0011 0010 1010 1101 0001 0100 1011
         •Outcome improved for both the feedback and no
         feedback groups over the course of the academic
         year:


                                                                                                          1
                                                                                                                          2
                •Trainees in the feedback group demonstrated better outcomes than
                trainees in the no feedback group (eta-square = .07, p < .05):
                        •Feedback ES = .70 (first semester) and .97 (second);




                                                                                                  45
                        •No feedback ES = .30 (first semester) and .37 (second);
                            •No differences between groups at the outset, no
                            differences in numbers of sessions, no significant
                            supervisory differences.

   Reese, R. J., Usher, E. L., Bowman, D., Norsworthy, L., Halstead, J., Rowlands, S., &
   Chisholm, R. (2009). Using client feedback in psychotherapy training: An analysis of its
   influence on supervision and counselor self-efficacy. Training and Education in Professional
   Psychology, 3, 157-168.




                                                                                                                                                14
1/25/2011




                           Reese, Usher, Bowman et al.
                                     (2009)
0011 0010 1010 1101 0001 0100 1011
  •No difference between the feedback and no feedback conditions
  on trainee ratings of the supervisory alliance or satisfaction with the
  supervision process;



                                                                                                          1
                                                                                                                         2
  •The relationship between counselor self-efficacy and outcome
  stronger for trainees in the feedback versus no feedback condition:




                                                                                                    45
         •Trainees in the feedback group did not report larger increases in self-efficacy (COSE) compared to the no
         feedback group;
         •COSE scores did not correlate highly with measures of supervisory satisfaction or alliance.
         •At the end of training, trainee COSE in feedback condition strongly related to aggregate outcome (r = .51)
         but strongly negatively correlated in the no-feedback condition (r = -.38). Correlations near 0 at the outset.



                                     Reese, R. J., Usher, E. L., Bowman, D., Norsworthy, L., Halstead, J., Rowlands, S., & Chisholm,
                                     R. (2009). Using client feedback in psychotherapy training: An analysis of its influence on
                                     supervision and counselor self-efficacy. Training and Education in Professional Psychology, 3,
                                     157-168.




         Anker, Duncan, & Sparks (2009)
0011 0010 1010 1101 0001 0100 1011

       • Randomized Clinical Trial:
               – 205 Norwegian Couples (410 individuals):


                                                                                                          1
                                                                                                                         2
                      •   Average age 37.8 (r = 20-71)
                      •   77% employed full time (15% unemployed)




                                                                                                    45
                      •   39% college educated;
                      •   Average number of years together 11.2.
                      •   72% wanted to improve relationship, the remainder
                          wanted to decide whether to continue in
                          relationship.
   Anker, M., Duncan, B., & Sparks, J. (2008). Using client feedback to improve couple therapy
   outcomes: an RCT in a naturalistic setting. Journal of Consulting and Clinical Psychology, 77,
   693-704.




                                                                                                                                             15
1/25/2011




       Anker, Duncan, & Sparks (2009)
0011 0010 1010 1101 0001 0100 1011

      • Randomized Clinical Trial:
             – 10 Therapists:


                                                                                                         1
                                                                                                                        2
                     • 4 psychologists, 5 social workers, 1 nurse.
                     • All eclectically oriented.
                     • Average age 42, 5 years of experience with couples




                                                                                               45
                       treatment.
             – Couples blind to purpose of the study and
               randomly assigned either to feedback or
               treatment as usual.
                                     Anker, M., Duncan, B., & Sparks, J. (2009). Using client feedback to improve couple therapy
                                     outcomes: an RCT in a naturalistic setting. Journal of Consulting and Clinical Psychology, 77,
                                     693-704.




             Anker, Duncan, & Sparks (2009)
0011 0010 1010 1101 Controlling for
                    0001 0100 1011                              Allegiance Effects

        • Site was not using the measures prior to the study;
        • Therapist served as own controls;


                                                                                                         1
                                                                                                                        2
        • Pre-study attitude survey re: feedback:
                – 6 +, 4 neutral, none used it;
                – All stated that they routine sought client feedback;




                                                                                               45
                – All believed that the process would not improve
                  outcome;
        • Post study:
                – 4 believe it did help, 4 believed no difference, 1
                  believed TAU better, 1 left agency.
    Anker, M., Duncan, B., & Sparks, J. (2008). Using client feedback to improve couple therapy
    outcomes: an RCT in a naturalistic setting. Journal of Consulting and Clinical Psychology, 77,
    693-704.




                                                                                                                                            16
1/25/2011




      Anker, Duncan, & Sparks (2009)
0011 0010 1010 1101 0001 0100 1011

     • The effect size for couples in the feedback versus
       no feedback was d = .50.
         – Twice as many of the couples experienced reliable or


                                                                                         1
                                                                                                        2
           clinically significant change (22.6 versus 50.5%)
     • High correlation in outcome between couples at
       the end of treatment (ρcouple =.49).
     • Fewer “at risk” clients emerged over the course of
       treatment in the feedback condition.
         – At risk clients, 3 X more likely to improve with
           feedback.

                                                                               45
                     Anker, M., Duncan, B., & Sparks, J. (2009). Using client feedback to improve couple therapy
                     outcomes: an RCT in a naturalistic setting. Journal of Consulting and Clinical Psychology, 77,
                     693-704.




      Reese, Toland, Slone, & Norsworthy
                               (2010)
0011 0010 1010 1101 0001 0100 1011

     • Randomized Clinical Trial:
         – 46 heterosexual couples;


                                                                                         1
                                                                                                        2
         – Randomized into either TAU or TAU with
           feedback;




                                                                               45
         – Therapists were 13 second year practicum
           students enrolled in an AAMFT approved MFT
           program.

                   Reese, J., Toland, M., Slone, N., ad Norsworthy, L. (2010). Effect of client
                   feedback on couple psychotherapy outcomes. Psychotherapy, 47, 616-630.




                                                                                                                            17
1/25/2011




      Reese, Toland, Slone, & Norsworthy
                               (2010)
0011 0010 1010 1101 0001 0100 1011

   • The effect size for couples in the feedback versus no
     feedback was large (d > .8);
      – Twice as many of the couples experienced reliable


                                                                     1
                                                                                 2
        change (22.6 versus 50.5%)
      – Change occurred more rapidly.




                                                              45
   • More clients (both individual and couples)
     experienced clinically significant change (53
     vs. 18%).

               Reese, J., Toland, M., Slone, N., ad Norsworthy, L. (2010). Effect of client
               feedback on couple psychotherapy outcomes. Psychotherapy, 47, 616-630.




                                                                                                    18

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Measures and Feedback January 2011

  • 1. 1/25/2011 Psychometrics of the ORS and SRS Results from RCT’s and Meta-Analyses Meta- of Routine Outcome Monitoring & 1 2 Feedback 0011 0010 1010 1101 0001 0100 1011 The Available Evidence 2011 Scott D. Miller, Ph.D. 45 0011 0010 1010 1101 0001 0100 1011 1 2 http://twitter.com/scott_dm 45 http://www.linkedin.com/in/scottdmphd 1
  • 2. 1/25/2011 0011 0010 1010 1101 0001 0100 1011 1 2 www.centerforclinicalexcellence.com 45 The Outcome Rating Scale: Reliability and Validity 0011 0010 1010 1101 Sample0100 1011 Study 0001 Reliability Validity Miller et al. (2003) Clinical = 435 @ X 3 = .87, .96, .96 .69 (OQ) NonClin = 78 T/R = .66, .58, .49 OP FSA Brown, J. (2004) Clinical = 15,778 @ = .79 N/A 1 2 Miller & Duncan (2000) T/R = .53 Duncan et al. (2006) Clinical = 3611 @ ORS (13+) = .93 ORS/YOQ = -.53 NonClin = 374 @ CORS (6-12) = .84 CORS/CTYOQ = -.43 45 CTORS/CT-YOQ -.61 CT-CORS/CTYOQ - .61 Bringhurst et al. (2006) NonClin = 98 @ X 3 = .91, .93, .97 .57 (OQ) T/R = .80, .81 Miller, S.D., Duncan, B.L., Brown, J., Sparks, J.A., & Claud, D.A. (2003). The outcome rating scale: A preliminary study of the reliability, validity, and feasibility of a brief visual analog measure. Journal of Brief Therapy, 2(2), 91-100. Brown, J. (2004). Internal report on the ORS for Resources for Living. Center for Clinical Informatics. Salt Lake City, UT. Miller, S.D., & Duncan, B.L. (2000). The Outcome and Session Rating Scales: Administration and Scoring Manual. Chicago, IL: ISTC. Duncan, B., Sparks, J., Miller, S., Bohanske, R., Claud, D. (2006). Giving youth a voice: A preliminary study of the reliability and validity of a brief outcome measure for children, adolescents, and caretakers. Journal of Brief Therapy, 5, 71-87. Bringhurst, D., Watson, C., Miller, S., & Duncan, B. (2006). The reliability and validity of the ORS: A replication study of a brief clinical measure. Journal of Brief Therapy, 5(1), 23-29. 2
  • 3. 1/25/2011 The Outcome Rating Scale: Reliability and Validity 0011 0010 1010 1101 0001 0100 1011 Study Sample Reliability Validity Reese et al. (2006) Clinical = 89 @ = .90 (pretest) -.57 SCL90 (GSI) 1 2 Biescad et al. (2008) Clinical = 237 @ = .82 .69 (OQ) NonClin =178 @ = .86 .64 (OQ) (Inpatient) -.73 (BDI), -.59 (SCL90), .70 (CORE) Reese et al. (2009) Clinical = 110 @ = .82 (session 1) N/A 45 @ = .90 (session 2) Anker et al. (2009) Clinical = 410 @ = .83 (First and last session) Reese, R.J., Norsworthy, L. Rowlands, S., Anderson, E., & Kieffer, K. (August, 2006). Does a popular client feedback model improve psychotherapy outcome? American Psychological Association Conference, New Orleans, LA. Reese, R. J., Usher, E. L., Bowman, D., Norsworthy, L., Halstead, J., Rowlands, S., & Chisholm, R. (2009). Using client feedback in psychotherapy training: An analysis of its influence on supervision and counselor self-efficacy. Training and Education in Professional Psychology, 3, 157-168. Biescad, M., & Timulak, L. (June, 2008). Comparison of CORE-OM, OQ 45, the ORS, and SLC-10R. Society for Psychotherapy Research. Barcelona, Spain. Anker, M., Duncan, B., Sparks, J. (2009). Using client feedback to improve couple therapy outcomes: an RCT in a naturalistic setting. Journal of Consulting and Clinical Psychology, 77, 693-704. The Outcome Rating Scale: Reliability and Validity 0011 0010 1010 1101 0001 0100 1011 Study Sample Reliability Validity Reese et al. (2009). Clinical 1= 74 @ = .88 -.57 SCL 90 Clinical 2 = 74 T/R 10X = .70 2 @ = .84 Tx Setting required that SCL not be 1 T/R 10X = .77 administered Campbell et al. (2009) Clinical = 65 (ages 18-62) @ = .90 -.75 OQ Total (Comparison: DASS -.71 Dep, -.46 Anx, -.60 Stress OQ = .95, QOLS .74 45 DASS-21 = .95 RSES .66 QOLS = .90 GPSE .53 RSES = .91 GPSE = .89) Reese et al. (2009). Clinical 1= 74 @ = .88 -.57 SCL 90 Clinical 2 = 74 T/R 10X = .70 @ = .84 Tx Setting required that SCL not be T/R 10X = .77 administered Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback Model Improve Psychotherapy Outcome? Psychotherapy: Theory, Research, and Practice, 46, 418-431. Campbell, A., & Hemsley, S. (2009). Outcome rating scale and session rating scale in psychological practice: Clinical utility of ultra-brief measures. Clinical Psychologist, 13, 1-9. Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback Model Improve Psychotherapy Outcome? Psychotherapy: Theory, Research, and Practice, 46, 418-431. 3
  • 4. 1/25/2011 The Outcome Rating Scale: Reliability and Validity 0011 0010 1010 1101 Sample0100 1011 Study 0001 Reliability Validity Anker, M. (2009) Clinical 1 = 439 (266 couples) 1. ETR and divorce/separation at Clinical 2 = 282 (141 couples) follow up: Both = 15%; One = 29.9%; Neither = 40% 1 2 Subgroup of intact couples > 25 on ORS at follow up: Both ETR = 65.8%; One = 38.1% Neither = 30.8% Hafkenscheid, A. et al. (in press) Clinical = 126 @ = .91 (Average across 10 sessions) Predictive validity: 45 Summary stats at initial visit largely T/R = .54 (1 & 2), .63 (2 & 3) Statistically significant linear and the same as in the US samples: logarithmic trend toward more Mean ORS = 19.6 favorable ORS scores over course of S.D + 8.7 treatment. <25 = 75% Convergent validity: Statistically significant correlations between ORS and TSS Anker et al. (under review) Clinical = 500 (250 couples) @ = .91 (First and last session) Anker, M. (2009). Client-directed, outcome-informed couples therapy. Dissertation. University of Bergen, Norway. Hafkenscheid, A., Duncan, B., & Miller, S. (in press). Outcome Rating Scale and Session Rating Scale: Psychometric findings with the Dutch translation. Journal of Brief Therapy. Anker, M., Owen, Duncan, B., & Sparks (under review). Split alliances, gender, and partner influences in couple therapy: A randomized sample in a naturalistic setting. The Session Rating Scale: Reliability and Validity 0011 0010 1010 1101 0001 0100 1011 Study Sample Reliability Validity Duncan et al. (2003) OP (70) @ = .88 .48 (HAQ II) FSA (100) T/R X 6 = .64 .29 (r2 Outcome) Home Based Service (50) 1 2 Brown, J. (2004) Clinical = 15,000 @ = .96 N/A T/R = .50 Reese et al. (2006) Clinical = 89 @ = .87 45 T/R = .70 (10 session mean) Reese et al. (2009) Clinical 1 = 74 T/R X10 = .70 (average) -.14 (r2 Outcome SCL T/RX10 = .84 residualized gain score) Clinical 2 = 74 Duncan, B., Miller, S., Sparks, J., Reynolds, J., Claud, D., Brown, J., & Johnson, L. (2003). The session rating scale: Psychometric properties of of a “working” alliance scale. Journal of Brief Therapy, 3(1), 3-12. Brown, J. (2004). Internal report on the ORS for Resources for Living. Center for Clinical Informatics. Salt Lake City, UT. Reese, R.J., Norsworthy, L. Rowlands, S., Anderson, E., & Kieffer, K. (August, 2006). Does a popular client feedback model improve psychotherapy outcome? American Psychological Association Conference, New Orleans, LA. Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback Model Improve Psychotherapy Outcome? Psychotherapy: Theory, Research, and Practice, 46, 418-431. 4
  • 5. 1/25/2011 The Session Rating Scale: Reliability and Validity 0011 0010 1010 1101 0001 0100 1011 Study Sample Reliability Validity Campbell et al. (2009) Clinical = 65 @ = .93 .58 WAI (Comparison WAI = .91) No correlation with: DASS, QOLS, RSES, GPSE Hafkenscheid, A. et al. (in Clinical = 126 @ = .91 (average across 10 Predictive validity: 1 2 press) sessions) r = .42 (p < .01) btwn 3rd SRS Summary stats largely the and 10th ORS same as in the US samples: T/R = .49 (1 & 2), .65 (2 & Convergent validity: >36 = 76% 3) Statisticall significant corrleations between SRS and 45 TSS Anker et al. (under review) Clinical = 500 (250 @ = .89 (First and last N/A couples) session) Campbell, A., & Hemsley, S. (2009). Outcome rating scale and session rating scale in psychological practice: Clinical utility of ultra-brief measures. Clinical Psychologist, 13, 1-9. Hafkenscheid, A., Duncan, B., & Miller, S. (in press). Outcome Rating Scale and Session Rating Scale: Psychometric findings with the Dutch translation. Journal of Brief Therapy. Anker, M., Owen, Duncan, B., & Sparks (manuscript submitted). Split alliances, gender, and partner influences in couple therapy: A randomized sample in a naturalistic setting. The Group Session Rating Scale: Reliability and Validity 0011 0010 1010 1101 0001 0100 1011 Study Sample Reliability Validity Miller et al. (in preparation) N = 157 @ = .87, .87, .91, .93 WAI-CC = .64 Age = 18-78 (Mean = T/R = Pearson r’s WAI-CT = .58 2 TFI = .48 1 39.7) between all administrations all (p < .01) 66% ETOH 34% Other drugs significant at .01 level. ICC = .81 (most variance due to 45 individual differences) Miller, S.D., & Duncan, B.L. (in preparation). The Group Session Ratings Scale: Reliability, Validity, and Factor Analysis of a Brief Group Alliance Measure. 5
  • 6. 1/25/2011 Studies on Feedback Study Design Sample Results 0011 0010 1010 1101 0001 0100 1011 Lambert et al. (2001) RCT (feedback versus no 609 Clients For “at risk” clients: (1) feedback) 31 Therapists: (1) used variety increased duration of Therapist served as own of approaches; (2) majority treatment; (2) twice as many control licensed. achieved reliable or clinically significant change (ES = .44); (3) 1/3 as many classified as 1 2 deteriorated. For “on track” clients: (1) reduced number of sessions with no impact on outcome. Lambert et al. (2002) RCT (feedback versus no 1020 Clients •For “at risk” clients: (1) Fb 45 feedback) 49 Therapists: (1) used variety ES = .40; (2) nearly twice as Therapist served as own of approaches; (2) majority many reliably or clinically control licensed. significant change; (3) 1/3 as many classified as deteriorated. •NOT Fb clients received more sessions than NOT Nfb. •NOT warnings appear at the 3rd session. Lambert, M., Whipple, J., Smart, D., Vermeersch, D., Nielsen, S., & Hawkins, E. (2001). The effects of providing therapists with feedback on patient progress during psychotherapy. Psychotherapy Research, 11, 49.68. Lambert, M., Whipple, J., Smart, D., Vermeersch, D., Nielsen, S., Hawkins, E., Nielsen, S., Goates, M. (2002). Enhancing psychotherapy outcomes via providing feedback on client progress. Clinical Psychology and Psychotherapy,9, 91-103. Studies on Feedback 0011 0010 1010 1101 0001 0100 1011 Study Design Sample Results Whipple et al. (2003) RCT (feedback versus no 981 Clients •Feedback improved feedback) 48 Therapists: (1) used variety effectiveness 33%. Therapist served as own of approaches; (2) majority •Feedback + doubled the rate 2 control licensed. of reliable or clin/sig change. 1 Included CST (measures of •Decreased deterioration alliance, motivation and social (TAU 19, Fb 13, Fb+ 8.5%) support) •The measures significantly increased ES (.28-.70). 45 Hawkins et al. (2004) RCT (feedback versus no 201 Clients •Feedback improved outcome feedback) 5 Therapists: (1) used variety for all clients ( d = .31); Therapist served as own of approaches; (2) majority •Providing feedback to both control licensed. client and therapist resulted in Included CST the largest improvement (53- 57-64%) Whipple, J., Lambert, M., Vermeersch, D., Smart, D., Nielsen, S. & Hawkins, E. (2003). Improving the Effects of Psychotherapy. Journal of Counseling Psychology, 50(1), 59-68. Hawkins, E., Lambert, Vermeersch, D., Slade, K., Tuttle, K. (2004). Psychotherapy Research, 14(3), 308-327. 6
  • 7. 1/25/2011 Studies on Feedback Study Design Sample Results 0011 0010 1010 1101 0001 0100 1011 Slade et al. (2006) RCT (feedback versus no feedback 160 adult mental health outpatients •No difference in outcome for the TAU) 74 staff three subjective measures Monthly postal questionnaires •Feedback group had reduced assessing needs, QOL, MH problem hospital admissions and shorter stays severity, and therapeutic alliance. (3.5 versus 10.0 days) Clients and matched staff completed •Costs increased by £1109 in non- the measures separately feedback, decreased by £1928 in 2 Feedback given twice at 3rd and 6th feedback group. 1 month Schmidt et al. (2006) RCT (feedback versus no feedback) 61 MH OP (Bulimia Nervosa) •Feedback reduced self-induced Feedback consisted of personal vomiting and dietary restriction letters after assessment and post treatment, feedback form halfway 45 through treatment, computerized feedback about bulimia and other symptoms (anxiety, depression, interpersonal functioning at intervals and follow up (TREAT-EAT, SEED, HADS). Schmidt, U., Landau, S., Pombo-Carril, M., Bara-Carril, N., Reid, Y., Murray, K., et al. (2006). Does personalized feedback improve the outcome of cognitive-behavioural guided self-care in bulimia nervosa? A preliminary randomized controlled trial. British Journal of Clinical Psycholology, 45, 111–21. Slade, M., McCrone, P., Kuipers, E., Leese, M., Cahill, S., Parabiaghi, A., et al. (2006). Use of standardised outcome measures in adult mental health services: Randomised controlled trial. British Journal of Psychiatry, 189, 330–6. Studies on Feedback Study Design Sample Results 0011 0010 1010 1101 0001 0100 1011 Brodey et al. (2005) RCT (feedback versus no feedback) 1374 OP Adults Feedback 28% > improvement than At intake and at 6 weeks using the (Depression/Anxiety) no feedback SCL-90 2 Berking et al. (2006) RCT (feedback versus no feedback) 118 Adults IP (Depression/Anxiety) Feedback group improved more than 1 no feedback group on all measures (EMI-B, BSI, IIP, INK): ES = .48, .50 on CGI Harmon et al. (2007) RCT (feedback versus no feedback) 1374 Clients plus archived data from •Feedback improved outcome for all No random assignment of the new an additional 1445 clients. clients 45 clients 72 Therapists •At risk clients with Fb: (1) 33% Included CST more reliable or clin/sig change; (2) received more sessions. •Use of CST doubled effectiveness (21-42%). Berking, M., Orth, U., Lutz, W. (2006). Effects of systematic feedback to the therapist on patient progress. An empirical study in a cognitive-behavioral inpatient setting (in German). Z Kl Psych Psychot, 35, 21–29. Brodey, B., Cuffel, B., McCulloch, J., Tani, S., Maruish, M., Brodey, I., et al. (2005). The acceptability and effectiveness of patient-reported assessments and feedback in a managed behavioral healthcare setting. American Journal of Managed Care, 11, 774–80. Harmon, C., Lambert, M., Smart, D., Nielsen, Slade, K., Lutz, W. (2007). Psychotherapy Research, 17(4), 379-392. 7
  • 8. 1/25/2011 Meta & Mega Anaylses on Feedback 0011 Lambert et al. 1101 0001 0100 1011 0010 1010 Meta-analysis of feedback 3 RCT’s E.S. = .39 (2003) studies (2602 Clients, 128 Therapists) Knaup et al. (2009) Meta-analysis of feedback 12 RCT’s Short term outcomes: 2 studies (10 RCT, 2 d = .10; 95% ci .01-.19 1 controlled; 10 OP, 2 IP) Shimokawa, K., Mega-analysis (6 studies 6 RCT’s ES = .10 (all clients) Lambert et al. using original raw data) 45 ES = .40-.70 (signal (2010) cases) Lambert, M. (2011) Meta-analysis (3 studies of 9 total RCT’s Documented the the ORS and SRS, 6 studies effectiveness of both of the OQ 45). systems in improving outcome and retention. Lambert, M., Whipple, J., Hawkins, E., Vermeersch, D., Nielsen, S., & Smart, D . (2003) Clinical Psychology: Science and Practice, 10, 288-301. Knaup, C., Koesters, M., Schoefer, D., Becker, T., & Puschner, B. (2009). Effect of feedback of treatment outome in specialist mental healthcare: Meta-analysis. The British Journal of Psychiatry, 195, 15-22. Shimokawa, K., Lambert, M., & Smart, D. (2010). Enahncing treatment outcome of patients at risk of treatment failure: Meta-analytic and mega-analytic review of a psychotherapy quality assurance system. Journal of Consulting and Clinical Psychology, 78, 298-311. Lambert, M. (in press). Collecting client feedback. In J. Norcross (ed.). Psychotherapy Relationships that Work.. Not a real feedback study Unpublished 0011 0010 1010 1101 0001 0100 1011 dissertation 1 2 Not a real 45 feedback study Unpublished dissertation Knaup, C., Koesters, M., Schoefer, D., Becker, T., & Puschner, B. (2009). Effect of feedback of treatment outcome in specialist mental healthcare: Meta-analysis. The British Journal of Psychiatry, 195, 15-22. 8
  • 9. 1/25/2011 Knaup et al. (2009) 0011 0010 1010 1101 0001 0100 1011 1 2 45 Knaup et al. (2009) 0011 0010 1010 1101 0001 0100 1011 1 2 45 9
  • 10. 1/25/2011 Studies on Feedback Using PCOMS 0011 0010 1010 1101 Design 0100 1011 Study 0001 Sample Results Miller et al. (2006) Quasi-experimental 6424 Clinically, culturally, and •Feedback doubled the effect size (Pre-no feedback versus post feedback) economically diverse •Significantly improved retention 2 Sorrell, R. (2007) Naturalistic 205 individuals wit an average BMI of •Average participant lost 3% of intake 1 44 weight •Significant improvements in distress, absenteeism and presenteeism •Increases in nutrition and exercise Reese et al. (2009) RCT 28 Trainee therapists •Trainees in both conditions had better 45 (Feedback versus no feedback) 110 CMH Clients outcomes at end of year, but those receiving improved more. •No difference in ratings of supervisory alliance or satisfaction between groups. •Counselor self-efficacy higher in feedback group. Miller, S.D., Duncan, B.L., Sorrell, R., Brown, G.S., & Chalk, M.B. (2006). Using outcome to inform therapy practice. Journal of Brief Therapy, 5(1), 5-22. Sorrell, R. (2007). Application of an outcome-directed behavioral modification model for obesity on a telephonic/web-based platform. Disease Management, 10, Supplement 1, 23-26. Reese, R. J., Usher, E. L., Bowman, D., Norsworthy, L., Halstead, J., Rowlands, S., & Chisholm, R. (2009). Using client feedback in psychotherapy training: An analysis of its influence on supervision and counselor self- efficacy. Training and Education in Professional Psychology, 3, 157-168. Studies on Feedback Using PCOMS Study Design Sample Results 0011 0010 1010 1101 0001 0100 1011 Reese et al. (2009) RCT 74 Student Counseling •Feedback improved (Feedback versus no Center overall outcomes: (1) 2X feedback TAU) 74 OP CMH as much change on the ORS; (2) 25-66% more reliable improvements; 1 2 (3) significantly decreased deterioration. Anker et al. (2009) RCT (feedback versus no 410 Norwegian Couples •Feedback group feedback TAU) experienced significantly: 45 Therapist served as own (1) more reliable change controls (25%); (2) 4X greater chance of recovery; (3) significantly less deterioration; (4) 50% less divorce/separation rate. Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback Model Improve Psychotherapy Outcome? Psychotherapy: Theory, Research, and Practice, 46, 418-431. Anker, M., Duncan, B., & Sparks, J. (2009). Using client feedback to improve couple therapy outcomes. Journal of Consulting and Clinical Psychology, 77, 693-704. 10
  • 11. 1/25/2011 Studies on Feedback Using PCOMS Study Design Sample Results 0011 0010 1010 1101 0001 0100 1011 Reese, Toland, Slone, & RCT 46 couples •Couples in the feedback Norsworthy (2010) (Feedback versus no condition experienced feedback TAU) statisitcally significantly more improvement as well as more rapid 1 2 improvement compared to the TAU group. •4 times as many couples in the feedback condition 45 experienced clinically significant change by the end of treatment. Reese, J., Toland, M., Slone, N., ad Norsworthy, L. (2010). Effect of client feedback on couple psychotherapy outcomes. Psychotherapy, 47, 616-630. Feedback Studies Using the ORS/SRS 0011 0010 1010 1101 0001 0100 1011 • Miller, Duncan, Brown, Sorrell, & Chalk (2006): – Quasi-experimental study; – 6,424 culturally and economically diverse clients (66% female, 34% male); 1 2 45 – Levels of distress equivalent to typical CMH; – Presenting complaints included anxiety, depression, alcohol and drug abuse, work and family issues, chronic mental and physical health problems Miller, S.D., Duncan, B.L., Sorrell, R., Brown, G.S., & Chalk, M.B. (2006). Using outcome to inform therapy practice. Journal of Brief Therapy, 5(1), 5-22. 11
  • 12. 1/25/2011 Miller, Duncan, Brown, Sorrell, & Chalk (2006) 0011 0010 1010 1101 0001 0100 1011 • 75 “in-house” therapists: – 72% female, average age 37 years; 1 2 – Average 7 years of experience: • 45% psychology; • 35% social work; 45 • 20% Marriage and Family; • Feedback: – ORS trajectories and messages at each session; – SRS messages at the end of each session. Miller, S.D., Duncan, B.L., Sorrell, R., Brown, G.S., & Chalk, M.B. (2006). Using outcome to inform therapy practice. Journal of Brief Therapy, 5(1), 5-22. Miller, Duncan, Brown, Sorrell, & Chalk (2006) 0011 0010 1010 1101 0001 0100 1011 • Overall, the effect size increased from .37 to .79 (113%): 1 2 – Using the RCI, 13% of improvement due to increase in clients reporting significant improvement, 11% due to decrease in people 45 reporting deterioration. – When analysis is restricted to clients who started in the clinical range, the end effect sizes rises to 1.06 (186%). Miller, S.D., Duncan, B.L., Sorrell, R., Brown, G.S., & Chalk, M.B. (2006). Using outcome to inform therapy practice. Journal of Brief Therapy, 5(1), 5-22. 12
  • 13. 1/25/2011 Reese, Norsworthy, & Rowlands (2009) 0011 0010 1010 1101 0001 0100 1011 • Randomized Clinical Trial: – Two experimental groups: 1 2 • University Counseling Center (74) • Community Mental Health OP (74) 45 – Participants randomized into either TAU or TAU with feedback; – Therapists were licensed master’s prepared clinicians and advanced practicum students. Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback Model Improve Psychotherapy Outcome? Psychotherapy: Theory, Research, and Practice, 46, 418-431. Reese, Norsworthy, & Rowlands (2009) 0011 0010 1010 1101 0001 0100 1011 • In both settings, participants in the feedback condition: 1 2 – More reliable change • 80 versus 54% in study 1; 66 versus 41% in study 2; 45 • 2X as much change on the ORS (pre-post change score); – Showed improvement sooner (7 versus 10); – Showed a trend toward attending more sessions Reese, R., Norsworthy, L., & Rowlands, S. (2009). Does a Continuous Feedback Model Improve Psychotherapy Outcome? Psychotherapy: Theory, Research, and Practice, 46, 418-431. 13
  • 14. 1/25/2011 Reese, Usher, Bowman et al. (2009) 0011 0010 1010 1101 0001 0100 1011 •Controlled Clinical Trial (assignment to conditions mixed) to determine the effect of continuous feedback regarding outcome and alliance on 2 supervision: •Two experimental groups: •Feedback (MFT program, n = 5 supervisors, 9 trainees; CP 1 45 program, n = 1 supervisor, 2 trainees) •No feedback (MFT program, n = 3 supervisors, 10 trainees; CP program, n = 1 supervisor, 7 trainees) •Clients (n = 110) Reese, R. J., Usher, E. L., Bowman, D., Norsworthy, L., Halstead, J., Rowlands, S., & Chisholm, R. (2009). Using client feedback in psychotherapy training: An analysis of its influence on supervision and counselor self-efficacy. Training and Education in Professional Psychology, 3, 157-168. Reese, Usher, Bowman et al. (2009) 0011 0010 1010 1101 0001 0100 1011 •Outcome improved for both the feedback and no feedback groups over the course of the academic year: 1 2 •Trainees in the feedback group demonstrated better outcomes than trainees in the no feedback group (eta-square = .07, p < .05): •Feedback ES = .70 (first semester) and .97 (second); 45 •No feedback ES = .30 (first semester) and .37 (second); •No differences between groups at the outset, no differences in numbers of sessions, no significant supervisory differences. Reese, R. J., Usher, E. L., Bowman, D., Norsworthy, L., Halstead, J., Rowlands, S., & Chisholm, R. (2009). Using client feedback in psychotherapy training: An analysis of its influence on supervision and counselor self-efficacy. Training and Education in Professional Psychology, 3, 157-168. 14
  • 15. 1/25/2011 Reese, Usher, Bowman et al. (2009) 0011 0010 1010 1101 0001 0100 1011 •No difference between the feedback and no feedback conditions on trainee ratings of the supervisory alliance or satisfaction with the supervision process; 1 2 •The relationship between counselor self-efficacy and outcome stronger for trainees in the feedback versus no feedback condition: 45 •Trainees in the feedback group did not report larger increases in self-efficacy (COSE) compared to the no feedback group; •COSE scores did not correlate highly with measures of supervisory satisfaction or alliance. •At the end of training, trainee COSE in feedback condition strongly related to aggregate outcome (r = .51) but strongly negatively correlated in the no-feedback condition (r = -.38). Correlations near 0 at the outset. Reese, R. J., Usher, E. L., Bowman, D., Norsworthy, L., Halstead, J., Rowlands, S., & Chisholm, R. (2009). Using client feedback in psychotherapy training: An analysis of its influence on supervision and counselor self-efficacy. Training and Education in Professional Psychology, 3, 157-168. Anker, Duncan, & Sparks (2009) 0011 0010 1010 1101 0001 0100 1011 • Randomized Clinical Trial: – 205 Norwegian Couples (410 individuals): 1 2 • Average age 37.8 (r = 20-71) • 77% employed full time (15% unemployed) 45 • 39% college educated; • Average number of years together 11.2. • 72% wanted to improve relationship, the remainder wanted to decide whether to continue in relationship. Anker, M., Duncan, B., & Sparks, J. (2008). Using client feedback to improve couple therapy outcomes: an RCT in a naturalistic setting. Journal of Consulting and Clinical Psychology, 77, 693-704. 15
  • 16. 1/25/2011 Anker, Duncan, & Sparks (2009) 0011 0010 1010 1101 0001 0100 1011 • Randomized Clinical Trial: – 10 Therapists: 1 2 • 4 psychologists, 5 social workers, 1 nurse. • All eclectically oriented. • Average age 42, 5 years of experience with couples 45 treatment. – Couples blind to purpose of the study and randomly assigned either to feedback or treatment as usual. Anker, M., Duncan, B., & Sparks, J. (2009). Using client feedback to improve couple therapy outcomes: an RCT in a naturalistic setting. Journal of Consulting and Clinical Psychology, 77, 693-704. Anker, Duncan, & Sparks (2009) 0011 0010 1010 1101 Controlling for 0001 0100 1011 Allegiance Effects • Site was not using the measures prior to the study; • Therapist served as own controls; 1 2 • Pre-study attitude survey re: feedback: – 6 +, 4 neutral, none used it; – All stated that they routine sought client feedback; 45 – All believed that the process would not improve outcome; • Post study: – 4 believe it did help, 4 believed no difference, 1 believed TAU better, 1 left agency. Anker, M., Duncan, B., & Sparks, J. (2008). Using client feedback to improve couple therapy outcomes: an RCT in a naturalistic setting. Journal of Consulting and Clinical Psychology, 77, 693-704. 16
  • 17. 1/25/2011 Anker, Duncan, & Sparks (2009) 0011 0010 1010 1101 0001 0100 1011 • The effect size for couples in the feedback versus no feedback was d = .50. – Twice as many of the couples experienced reliable or 1 2 clinically significant change (22.6 versus 50.5%) • High correlation in outcome between couples at the end of treatment (ρcouple =.49). • Fewer “at risk” clients emerged over the course of treatment in the feedback condition. – At risk clients, 3 X more likely to improve with feedback. 45 Anker, M., Duncan, B., & Sparks, J. (2009). Using client feedback to improve couple therapy outcomes: an RCT in a naturalistic setting. Journal of Consulting and Clinical Psychology, 77, 693-704. Reese, Toland, Slone, & Norsworthy (2010) 0011 0010 1010 1101 0001 0100 1011 • Randomized Clinical Trial: – 46 heterosexual couples; 1 2 – Randomized into either TAU or TAU with feedback; 45 – Therapists were 13 second year practicum students enrolled in an AAMFT approved MFT program. Reese, J., Toland, M., Slone, N., ad Norsworthy, L. (2010). Effect of client feedback on couple psychotherapy outcomes. Psychotherapy, 47, 616-630. 17
  • 18. 1/25/2011 Reese, Toland, Slone, & Norsworthy (2010) 0011 0010 1010 1101 0001 0100 1011 • The effect size for couples in the feedback versus no feedback was large (d > .8); – Twice as many of the couples experienced reliable 1 2 change (22.6 versus 50.5%) – Change occurred more rapidly. 45 • More clients (both individual and couples) experienced clinically significant change (53 vs. 18%). Reese, J., Toland, M., Slone, N., ad Norsworthy, L. (2010). Effect of client feedback on couple psychotherapy outcomes. Psychotherapy, 47, 616-630. 18