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Hacking B2B
SaaS Fundraising
Who We Are
                   Vijay Nagappan


                   @vijaynagappan


B2B Investments:




                        2
Who We Are


             Adam Schoenfeld
             CEO & co-founder

             @schoeny
             @simplymeasured


              3
DISCLAIMER
• This discussion is based on the experience of
  one company - there are tons of different
  paths to success in fundraising and plenty has
  been written about general best practices.
• The specifics of our story are most relevant to
  B2B SaaS companies.
• I’m not a professional, but did play one on TV
  this one time.

                        4
Agenda
 I. BEFORE YOU COMMIT

 II. PREPARING TO PITCH

 III. PLANNING/STAGING THE PROCESS

 IV. MANAGING THE PROCESS

 V. PICKING THE RIGHT PARTNER

 VI. LESSONS/HACKS/THINGS TO AVOID

                      5
Before You
Commit: Internal
Questions to
Answer

                   6
Options and Trade-offs?
   Small VC - $1-4M            Bootstrap




  Larger VC - $5-10M       Alternate Financing




                       7
How We Made Our Decision

 • Believed* The Business Could Be “Big.”
 • Believed* The Market Was There.
 • Founders Willing to Commit. Gas in The Tank
   and Having Fun
 • Small Raise Would Not Allow Enough
   Behavior Change vs. Bootstrapping.

                     * = had data + validation + conviction

                         8
What Are You Optimizing?

 • Price and Terms
 • Partner/Team
 • Firm(s)
 • Time/Business Distraction
 • EVERYTHING




                        9
Preparing to Pitch:
Take Care of the
Details

                      10
First, Build a Business




                  11
Pick Your “Team” For The Process
 Who is going to help through the
 process? What role will they play?
 • Co-founders?
 • Seed investors?
 • Advisors?
 • Other?

                     12
Create Your Pitch Materials


 • 1 Paragraph Summary for Intros

 • Pitch Deck

 • Diligence Materials



                    13
How We Got There
 1. Spun our wheels making a deck and thinking we
    were ready to pitch
 -- RESET --
 1. Started with a short, tight narrative.
 2. Nailed the narrative before building our deck.
 3. Boiled down the narrative to an intro email.
 4. Created our pitch deck – same story, but add
    pretty pictures and steep graphs.


                            14
Our Narrative
              Simply Measured is Reporting as a Service.
  Headline/   Background/Highlights: $NNNK in Monthly Recurring Revenue. NNNN
 Wow Metric   Customers. Cash flow break-even. All inbound – never made a cold call.
              Done it with just $900K in total funding
              Business users increasingly need data, but have a fundamentally
  Problem/    different need.
  Solution    Nobody has re-engineered the reporting business process around these
              needs.
              Simply Measured solves this problem with “reporting as a service”
              Turns data to deliverables - your own analyst with a click
  Traction    We started with social media analytics.
              Validated that this approach works. Leads, Customers, Revenue, and
              now customers are pulling us into additional marketing use cases.
   What’s     Unique light-weight customer acquisition, unit economics that are ripe
              to scale.
  Special?    Our plan is to expand our reporting as a service model deeper into
              marketing and beyond.
              We’re defining a new category in a $34B market.
   Vision     Raising 8M to grow sales, spend on marketing, build out expand
              platform and use cases served.


                                  15
Our Email Intro
 Simply Measured is a SaaS company that provides simple, beautiful reporting
 for business users. Their "reporting as a service" approach makes data
 analytics accessible for business users - no data science degree or IT
 involvement required. Since MHS Capital invested 1 year ago, the company
 has grown MRR by 6x, is now at a $___mm run rate, is break-even/profitable,
 has ___customers and ________users, all acquired through an inbound
 marketing model. Simply Measured plans to leverage its growing foothold
 with companies like Amex, Microsoft, AOL, and Playboy to define a new
 category around reporting in the $34B Analytics & BI market.

 Adam is just starting to speak to investors about their next round and wanted
 to make sure you meet them early in the process. Adam is scheduling a trip to
 the bay area in the next week or two. Hopefully you will get a chance to meet.




                                       16
Nail The Delivery




                    17
Diligence Materials We Prepped
 • Operating Dashboard with Key SaaS Metrics
 • Financial Model/Projections
 • Unit Economics: LTV & CAC Model
 • Diligence Q&A (Living Document)
 • Product Roadmap
 • Customer List
 • Historical Financial Statements
 • Customer & Personal References
 • Past Transaction Documents

                            18
Things We Were Asked for That We
Didn’t Prepare
 • Segmentation of Churn by Reason & Type

 • List of Churned Accounts by Price

 • Cohort Analysis

 • Customer Job Title Distribution

 • Usage Data By Product Module/Feature/Report


                          19
Delivering Diligence Materials
Doesn’t Have to Suck




                  20
Planning/Staging
The Process:
Preparation Matters

                      21
Who to Pitch?
                           Funded
                           Similar Cos
                      .
Fund Size &
                                  Won with
Check Size.                        .
                                  Similar Cos


                       .
              Stage Focus

                      22
Deals We Looked At
 • Marketo, Eloqua, Box – SaaS winners with similar
   business models
 • Hubspot, Marin Software – similar pricing and go-to-
   market model
 • Buddy Media, Hootsuite, Sprinklr – adjacent
   business, same market
 • Chartbeat, Flurry, Tableau – similar offering/problem
   space
 • Competitors – Exclude Their Investors

                            23
How We Phased Intros & Meetings

 • Create Theoretical Firm Ratings*
 • Phase Intros/First Meetings into Groups:
 • First Group – 30% of total
 • Second Group – 60% of total
 • Third Group – 10% of total. Save for later.

 *Theoretical, because there is a lot you don’t know until you talk to people. Someone
 you think loves your space may hate it, someone you think is too large may be looking
 for smaller deals, etc.




                                           24
How Many Firms? Our Top of The
Funnel

           Initial List of ~30

           Narrowed to ~20

            First Meetings
               with ~15


                   25
Managing The
Process: Understand
Goals at Each Stage

                      26
Timeline




  First     Follow-up        Partnership    Final
 Meetings   Meetings          Meetings     Meetings




                        27
First Meetings




   Goal: Get Them to Want a 2nd Date
                  28
Follow-up Meetings




   Goal: Get Them To Fall in Love
                 29
Partnership Meetings




  Goal: Handle Objections, Sell Yourself
                    30
EVEN MOAR MEETINGS??




  Goal: Get a Term Sheet or Move On
                 31
Gauging Interest….
    • I love it! I’ve been searching for a company like this.

    • What is your schedule like the rest of the day?

    • Can I get you scheduled to meet with _____?

    • What is your timeline for closing a round?

    • Thank you for coming by, I’d like to talk again.

    • Good luck.

    • Is this competitive with [portfolio company]?

    • Sorry, can you repeat that? I was checking email.

                             32
Timing the Conclusion




                33
• Use existing investors & advisors to give
  guidance about timing/demand
• Be honest and direct if a firm is falling
  behind
• Give a specific timeline



• Lean on your travel/business schedule
• Be honest and direct that you are running a
  full process
• Send diligence items in stages
• Hold off customer references until there’s a
  strong signal of commitment

             34
Picking The Right
Partner: Remember
What’s Important to
You

                      35
Come Back to These Things

 • Price and Terms
 • Partner/Team
 • Firm(s)
 • Time/Business Distraction
 • EVERYTHING




                       36
How We Decided

 1. Alignment with company & founder
    personal values, goals, and style
 2. Size and relevance of network
 3. Specific SaaS Expertise
 4. Terms


                      37
Misc Hacks & Lessons:
Tips, Reminders and
Resources


                        38
• Do Screencasts of the pitch to share for feedback.
• Hire an Admin. Scheduling is brutal.
• Monitor your energy during the process.
• When something feels wrong, take a step back.
• Use the opportunity to learn + get feedback.
• Don’t forgot to negotiate.
• Don’t forgot to ask questions of VCs (incl. qualifying)
• You always have options.
• Have fun with it

                            39
“Crafting the Pitch”
 •   Venture Hacks: http://venturehacks.com/pitching
 •   Bessemer 10 Laws of Cloud / SaaS: http://www.bvp.com/cloud
 •   Sequoia Capital: http://www.sequoiacap.com/us/ideas
 •   Canaan Partners: http://www.slideshare.net/canaanpartners/canaan-
     entrepreneur-pitchbook-presentation
 •   Tim Young: http://techcrunch.com/2010/11/02/365-days-10-million-3-
     rounds-2-companies-all-with-5-magic-slides/
 •   Jon Bischke: http://jonbischke.com/2009/11/13/a-dozen-of-the-best-
     start-up-pitches-on-the-web/
 •   SEO Moz: http://www.slideshare.net/randfish/seomoz-pitch-deck-july-
     2011
 •   Business Insider: http://www.businessinsider.com/the-best-startup-
     pitches-of-all-time-2012-11?op=1



                                     40
Understanding the SaaS Business
 •   David Skok: http://www.forentrepreneurs.com/
 •   Bessemer 10 Laws of Cloud / SaaS: http://www.bvp.com/cloud
 •   Chaotic Flow: http://chaotic-flow.com/
 •   Jason Lemkin: http://www.saastr.com/
 •   David Cummings: http://davidcummings.org/
 •   Bob Warfield: http://smoothspan.wordpress.com/




                                     41

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Hack B2B SaaS Fundraising

  • 2. Who We Are Vijay Nagappan @vijaynagappan B2B Investments: 2
  • 3. Who We Are Adam Schoenfeld CEO & co-founder @schoeny @simplymeasured 3
  • 4. DISCLAIMER • This discussion is based on the experience of one company - there are tons of different paths to success in fundraising and plenty has been written about general best practices. • The specifics of our story are most relevant to B2B SaaS companies. • I’m not a professional, but did play one on TV this one time. 4
  • 5. Agenda I. BEFORE YOU COMMIT II. PREPARING TO PITCH III. PLANNING/STAGING THE PROCESS IV. MANAGING THE PROCESS V. PICKING THE RIGHT PARTNER VI. LESSONS/HACKS/THINGS TO AVOID 5
  • 7. Options and Trade-offs? Small VC - $1-4M Bootstrap Larger VC - $5-10M Alternate Financing 7
  • 8. How We Made Our Decision • Believed* The Business Could Be “Big.” • Believed* The Market Was There. • Founders Willing to Commit. Gas in The Tank and Having Fun • Small Raise Would Not Allow Enough Behavior Change vs. Bootstrapping. * = had data + validation + conviction 8
  • 9. What Are You Optimizing? • Price and Terms • Partner/Team • Firm(s) • Time/Business Distraction • EVERYTHING 9
  • 10. Preparing to Pitch: Take Care of the Details 10
  • 11. First, Build a Business 11
  • 12. Pick Your “Team” For The Process Who is going to help through the process? What role will they play? • Co-founders? • Seed investors? • Advisors? • Other? 12
  • 13. Create Your Pitch Materials • 1 Paragraph Summary for Intros • Pitch Deck • Diligence Materials 13
  • 14. How We Got There 1. Spun our wheels making a deck and thinking we were ready to pitch -- RESET -- 1. Started with a short, tight narrative. 2. Nailed the narrative before building our deck. 3. Boiled down the narrative to an intro email. 4. Created our pitch deck – same story, but add pretty pictures and steep graphs. 14
  • 15. Our Narrative Simply Measured is Reporting as a Service. Headline/ Background/Highlights: $NNNK in Monthly Recurring Revenue. NNNN Wow Metric Customers. Cash flow break-even. All inbound – never made a cold call. Done it with just $900K in total funding Business users increasingly need data, but have a fundamentally Problem/ different need. Solution Nobody has re-engineered the reporting business process around these needs. Simply Measured solves this problem with “reporting as a service” Turns data to deliverables - your own analyst with a click Traction We started with social media analytics. Validated that this approach works. Leads, Customers, Revenue, and now customers are pulling us into additional marketing use cases. What’s Unique light-weight customer acquisition, unit economics that are ripe to scale. Special? Our plan is to expand our reporting as a service model deeper into marketing and beyond. We’re defining a new category in a $34B market. Vision Raising 8M to grow sales, spend on marketing, build out expand platform and use cases served. 15
  • 16. Our Email Intro Simply Measured is a SaaS company that provides simple, beautiful reporting for business users. Their "reporting as a service" approach makes data analytics accessible for business users - no data science degree or IT involvement required. Since MHS Capital invested 1 year ago, the company has grown MRR by 6x, is now at a $___mm run rate, is break-even/profitable, has ___customers and ________users, all acquired through an inbound marketing model. Simply Measured plans to leverage its growing foothold with companies like Amex, Microsoft, AOL, and Playboy to define a new category around reporting in the $34B Analytics & BI market. Adam is just starting to speak to investors about their next round and wanted to make sure you meet them early in the process. Adam is scheduling a trip to the bay area in the next week or two. Hopefully you will get a chance to meet. 16
  • 18. Diligence Materials We Prepped • Operating Dashboard with Key SaaS Metrics • Financial Model/Projections • Unit Economics: LTV & CAC Model • Diligence Q&A (Living Document) • Product Roadmap • Customer List • Historical Financial Statements • Customer & Personal References • Past Transaction Documents 18
  • 19. Things We Were Asked for That We Didn’t Prepare • Segmentation of Churn by Reason & Type • List of Churned Accounts by Price • Cohort Analysis • Customer Job Title Distribution • Usage Data By Product Module/Feature/Report 19
  • 22. Who to Pitch? Funded Similar Cos . Fund Size & Won with Check Size. . Similar Cos . Stage Focus 22
  • 23. Deals We Looked At • Marketo, Eloqua, Box – SaaS winners with similar business models • Hubspot, Marin Software – similar pricing and go-to- market model • Buddy Media, Hootsuite, Sprinklr – adjacent business, same market • Chartbeat, Flurry, Tableau – similar offering/problem space • Competitors – Exclude Their Investors 23
  • 24. How We Phased Intros & Meetings • Create Theoretical Firm Ratings* • Phase Intros/First Meetings into Groups: • First Group – 30% of total • Second Group – 60% of total • Third Group – 10% of total. Save for later. *Theoretical, because there is a lot you don’t know until you talk to people. Someone you think loves your space may hate it, someone you think is too large may be looking for smaller deals, etc. 24
  • 25. How Many Firms? Our Top of The Funnel Initial List of ~30 Narrowed to ~20 First Meetings with ~15 25
  • 27. Timeline First Follow-up Partnership Final Meetings Meetings Meetings Meetings 27
  • 28. First Meetings Goal: Get Them to Want a 2nd Date 28
  • 29. Follow-up Meetings Goal: Get Them To Fall in Love 29
  • 30. Partnership Meetings Goal: Handle Objections, Sell Yourself 30
  • 31. EVEN MOAR MEETINGS?? Goal: Get a Term Sheet or Move On 31
  • 32. Gauging Interest…. • I love it! I’ve been searching for a company like this. • What is your schedule like the rest of the day? • Can I get you scheduled to meet with _____? • What is your timeline for closing a round? • Thank you for coming by, I’d like to talk again. • Good luck. • Is this competitive with [portfolio company]? • Sorry, can you repeat that? I was checking email. 32
  • 34. • Use existing investors & advisors to give guidance about timing/demand • Be honest and direct if a firm is falling behind • Give a specific timeline • Lean on your travel/business schedule • Be honest and direct that you are running a full process • Send diligence items in stages • Hold off customer references until there’s a strong signal of commitment 34
  • 35. Picking The Right Partner: Remember What’s Important to You 35
  • 36. Come Back to These Things • Price and Terms • Partner/Team • Firm(s) • Time/Business Distraction • EVERYTHING 36
  • 37. How We Decided 1. Alignment with company & founder personal values, goals, and style 2. Size and relevance of network 3. Specific SaaS Expertise 4. Terms 37
  • 38. Misc Hacks & Lessons: Tips, Reminders and Resources 38
  • 39. • Do Screencasts of the pitch to share for feedback. • Hire an Admin. Scheduling is brutal. • Monitor your energy during the process. • When something feels wrong, take a step back. • Use the opportunity to learn + get feedback. • Don’t forgot to negotiate. • Don’t forgot to ask questions of VCs (incl. qualifying) • You always have options. • Have fun with it 39
  • 40. “Crafting the Pitch” • Venture Hacks: http://venturehacks.com/pitching • Bessemer 10 Laws of Cloud / SaaS: http://www.bvp.com/cloud • Sequoia Capital: http://www.sequoiacap.com/us/ideas • Canaan Partners: http://www.slideshare.net/canaanpartners/canaan- entrepreneur-pitchbook-presentation • Tim Young: http://techcrunch.com/2010/11/02/365-days-10-million-3- rounds-2-companies-all-with-5-magic-slides/ • Jon Bischke: http://jonbischke.com/2009/11/13/a-dozen-of-the-best- start-up-pitches-on-the-web/ • SEO Moz: http://www.slideshare.net/randfish/seomoz-pitch-deck-july- 2011 • Business Insider: http://www.businessinsider.com/the-best-startup- pitches-of-all-time-2012-11?op=1 40
  • 41. Understanding the SaaS Business • David Skok: http://www.forentrepreneurs.com/ • Bessemer 10 Laws of Cloud / SaaS: http://www.bvp.com/cloud • Chaotic Flow: http://chaotic-flow.com/ • Jason Lemkin: http://www.saastr.com/ • David Cummings: http://davidcummings.org/ • Bob Warfield: http://smoothspan.wordpress.com/ 41

Hinweis der Redaktion

  1. K.I.S.S = Keep it simpleFocus on what makes your company special and why it should stand out in their eyesRemember the goal here is to whet their appetite, become top of mind for them, and convince them they should continue the discussionKeep track of major questions as they are likely to come up and you will come off more prepared if you have answers for them
  2. Unlike first meetings, these meetings can take various directions based on the areas each firm wants to explore more deeply. Be preparedHave data/some preliminary diligence items that are safe to share ready to dig into if the meeting goes that directionPrior to these meetings, have Q&A ready based on what you think hot button items will be going forward