9. Board of Directors CEO John Westcliffe Michael Harris – Training Director & Mary Abbott – VP Human Resources Purpose
10. Appreciative Inquiry (AI) – basic tenets Is a group process Inquires into, further defines & identifies Facilitates discussion and builds relationships Is purposefully positive Builds on past successes Is centered around recognizing the best in people (Bullock, n.d., slide 3) AI
14. Key Stakeholders Americana Builders staff members Buy-in & Support Subcontractors/Vendors/Suppliers/Consultants Interest Content Experts/IT Staff Expertise Division Managers Influence Course Designers/Course Facilitators Responsibility Evaluation Plan
15. Key Evaluation Questions What are the benefits of implementing learning technologies for training purposes at Americana Builders Corporate University? Has the use of learning technologies resulted in the implementation of improved scheduling? Has the use of learning technologies resulted in the implementation of fewer punch list items on homeowner walk-thrus? Evaluation Plan
17. Instrument Development KQ2: Has the use of learning technologies resulted in the implementation of improved scheduling? Pre-dyad interview question Including you, how have the stakeholders benefited from improved scheduling? (KQ2) Think about your experience with the Construction Manager course and more specifically, the scheduling module. How have the customers benefited from improved scheduling since this course has been offered? Which part of the scheduling module helped you most? (KQ2) Post-dyad interview question Instrument Development
18. Data Collection Two IT staff members + Four staff members each from customer service and construction + Two division managers + Two course facilitators = 14 Data Collection
20. Recommendations Allow more time for a full evaluation to be conducted. Other courses can be evaluated with input from other stakeholders creating a more global picture. Recommendations
21. Recommendations 2. Prepare a survey instrument for data collection. Recommendations
22. Recommendations 2. Prepare a survey instrument for data collection. This can be used to reach stakeholders that are not employees of Americana Builders. Recommendations
24. Recommendations 3. Creating internal evaluation capacity. This will help the company in many ways and tie in well with the visionary culture of the company. Recommendations