4. Components of attitudes Cognitive = evaluation My superior gave a promotion to a coworker who deserved it less than me. My supervisor is unfair . Affective = feeling I dislike my supervisor! Behavioral = action I’m looking for other work; I’ve complained about my supervisor to anyone who would listen. Negative attitude toward supervisor
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21. JOB SATISFACTION A positive feeling about one’s job resulting from an evaluation of its characteristics .
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28. Responses to job dissatisfaction NEGLECT LOYALTY EXIT VOICE Destructive Constructive Passive Active
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Hinweis der Redaktion
Job Satisfaction A collection of positive and/or negative feelings that an individual holds toward his or her job. Job Involvement Identifying with the job, actively participating in it, and considering performance important to self-worth.
Organizational Commitment Identifying with a particular organization and its goals, and wishing to maintain membership in the organization (Affective, Normative, and Continuance Commitment)
![ATTITUDES ,[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)