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SALES INSTITUTE
     3 March 2010



‘EMERGING STRONGER’
Who we are




  ‘Partner to entrepreneurial food retailers
       and food service professionals’
66%



 How we operate


                    Buying    Systems

           Sales                        Trading
          Support



         Brand
      Development
                                               Supply   ‘Retailer at the centre
                                               Chain
                                                         of what we do’
                        CONSUMER

                                           Store
       Marketing                          Develop-
                                           ment


             Training                Finance
                            Site
                         Selection
                          8%
                        (€0.6bn)
Where we operate
Shape of the business


    Sales €4.8bn (+50% over 5 years)


    3,200 neighbourhood and convenience
     stores

    32,000 employed in Ireland


    Profit margin 1.3%
Our retail partners


                      Being a good neighbour



                      Store owners

                      Local employer

                      Community active

                      Support local producers
                       and suppliers
Our UK brands performed well in 2009




                          +11%
      +10%

                 +8%


                                              +5%

                                    +3%




     SuperValu   Centra   Budgens   Londis   UK market
Irish grocery market reshaped




    Market                     Stakeholder

Market of €14bn          NI    Consumer

UK land border                 Retailer

 Stores per head   ROI         Supplier

Price deflation

Sourcing
The rise of the Superconsumer




  In control

  More informed and considered

  Shopping on their own terms

  Empowered
Values still important




      VFM primary driver


      Most believe haven’t hit bottom yet


      Strong support for local


      Sustainability still an issue
Emerging stronger



            Our approach

          Delivering lower prices


          Adapting our brands


          Supporting our retailers
Our way of working



                     Values

               Working hard
                Honesty
                Achievement
                Not being greedy
                Long term stable relationships
Delivering lower prices


         South/North
       % Price Difference




                +34%




  +12%
                            +10%




  July '08     Dec '08      Feb '10
Working with our international suppliers




                   Improved sourcing

                   Driving efficiency

                   Support for Irish
Supporting Local




75% of everything sold produced or sourced in Ireland


100% Irish for beef, lamb, poultry and pork worth €250m


100% own brand dairy products, Irish worth €50m
Code of Practice




    Industry must work together to restore trust


    Code must address retailer and supplier issues


    Particular target of SMEs
Adapting our brands

                      Our Offers Count
Developing own brand
Developing our ranges
Proud to be local
Supporting our retail partners



     Major employers

     Tackling costs

     Struggling with rents

     No NAMA for retailers



                                  ‘Partner to entrepreneurial food
                              retailers and food service professionals’
Our brands have outperformed

   2009 Sales performance                    Irish outlook
             % growth                 % consumer spend



 SuperValu      Centra   ROI Market   2009         2010      2011
                                                             +1%




                                                   -1%



   -4%          -4%



                            -7%       -7%
Emerging stronger




‘Companies that continue to invest
in their brands in a recession emerge
with a sustainable competitive advantage’

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Sales institute chris martin slide deck 3 mar d2

  • 1. SALES INSTITUTE 3 March 2010 ‘EMERGING STRONGER’
  • 2. Who we are ‘Partner to entrepreneurial food retailers and food service professionals’
  • 3. 66% How we operate Buying Systems Sales Trading Support Brand Development Supply ‘Retailer at the centre Chain of what we do’ CONSUMER Store Marketing Develop- ment Training Finance Site Selection 8% (€0.6bn)
  • 5. Shape of the business  Sales €4.8bn (+50% over 5 years)  3,200 neighbourhood and convenience stores  32,000 employed in Ireland  Profit margin 1.3%
  • 6. Our retail partners Being a good neighbour Store owners Local employer Community active Support local producers and suppliers
  • 7. Our UK brands performed well in 2009 +11% +10% +8% +5% +3% SuperValu Centra Budgens Londis UK market
  • 8. Irish grocery market reshaped Market Stakeholder Market of €14bn NI Consumer UK land border Retailer  Stores per head ROI Supplier Price deflation Sourcing
  • 9. The rise of the Superconsumer In control More informed and considered Shopping on their own terms Empowered
  • 10. Values still important  VFM primary driver  Most believe haven’t hit bottom yet  Strong support for local  Sustainability still an issue
  • 11. Emerging stronger Our approach  Delivering lower prices  Adapting our brands  Supporting our retailers
  • 12. Our way of working Values Working hard  Honesty  Achievement  Not being greedy  Long term stable relationships
  • 13. Delivering lower prices South/North % Price Difference +34% +12% +10% July '08 Dec '08 Feb '10
  • 14. Working with our international suppliers Improved sourcing Driving efficiency Support for Irish
  • 15. Supporting Local 75% of everything sold produced or sourced in Ireland 100% Irish for beef, lamb, poultry and pork worth €250m 100% own brand dairy products, Irish worth €50m
  • 16. Code of Practice  Industry must work together to restore trust  Code must address retailer and supplier issues  Particular target of SMEs
  • 17. Adapting our brands Our Offers Count
  • 20. Proud to be local
  • 21. Supporting our retail partners Major employers Tackling costs Struggling with rents No NAMA for retailers ‘Partner to entrepreneurial food retailers and food service professionals’
  • 22. Our brands have outperformed 2009 Sales performance Irish outlook % growth % consumer spend SuperValu Centra ROI Market 2009 2010 2011 +1% -1% -4% -4% -7% -7%
  • 23. Emerging stronger ‘Companies that continue to invest in their brands in a recession emerge with a sustainable competitive advantage’

Hinweis der Redaktion

  1. Majority of our business – SuperValu, Centra and Budgens - operates to a retail partnership model. This model is characterised by: Close working relationships and extensive interaction with our retail partners High degree of compliance 95%+ purchasing loyalty Recommended retail prices Promotional implementation Category management, range and merchandising NPD introduction Reward for stands and compliance The ‘Top 300’ Londis stores are moving towards this model. Just over a quarter of our business – Londis, Mace, Daybreak and Day Today – operate a partial retail partnership model. This way of operating involves: Strong and growing purchasing loyalty Implementation of key promotions Guidance on range and merchandising Commitment to improving store standards Less than 10% of our business goes through a traditional cash and carry format – with a growing focus on food service customers and SME’s.