Training (Human resource management)

1. By
RN

2. • Training is a process of
learning a sequence of
programmed behavior .It is
an application of
knowledge it gives people
an awareness of the rules
and procedure to guides
their behavior .It attempts
to improve their
performance on the
current job to prepare
them for an intended job.

3. NEED OF TRAINING
0
50
100
Performance (eg: sales)
Required performance
Actual performance
Training helps the
organisation to
accomplish its
objective by
bridging the gap
between the
expected
performance and
actual performance

4. TRAINING PROCESS
ASSESSMENT (analyse training needs,
identify objectives and criteria)
DESIGN (pre-test trainees, select training
method, plan training content)
DELIVERY (schedule training, conduct
training, monitor training)
EVALUATION (measure training outcomes,
compare outcomes to objective/criteria)

5. TRAINING PRINCIPLES
TRAINIING
PRINCIPLES
MODELLING
RE-
INFORCEMENT
SPACED
PRACTICE
FEEDBACKMOTIVATION
WHOLE
LEARNING
ACTIVE
PRACTICE

6. TYPES OF TRAINING
• ON THE JOB
• On-the-job training (OJT) is a
form of training taking place in a
normal working situation.
• OFF THE JOB
• This is any form of training which takes
place away from the immediate
workplace. Off-the-job training includes
more general skills and knowledge useful
for work.

7. • ON THE JOB TRAINING
Job instruction training
Apprentice training
Internship
Job rotation
Coaching/ mentoring
• OFF THE JOB TRAINING
Lectures
Audio visuals
Computer assisted
training
Simulation (role play,
case study, vestibule
training
Sensitivity training

8. Levels of training evaluation
• Reaction  what is his/her reaction after training
• Learning  how much the employee has learned
• Job behaviour  changes in behaviour or attitude towards the
job/organisation
• Organisation  has the organisation benefitted
• Ultimate value  summary

9. ADVANTAGES OF TRAINING
• Training your staff can result in
better customer service,
better work safety practices
and productivity
improvements
• Bridge the gaps between
expected and actual
performance
• Motivate employees
(promotions)
• Can learn new tricks and styles
• They’re skilled to do new and
different tasks, which keeps
them motivated and fresh.
DISADVANTAGES OF TRAINING
• Wrong training process
selection can destroy the
benefits of training
• On the job training reduces
productivity
• Costly
• Selection of wrong person
to doing the training