Ssw training proposal on business communication and effective presentation skills for ongc executives

Overview -
Top performing organizations are in a constant need to build highly motivated and a self
directed team of professionals. We at Soft Skills World provide a stack of training solutions that
can help your organization build these competencies.

We achieve this through specific behavioural and functional training interventions. Our training
programs offer value by helping individuals apply concepts to complex business situations,
hence increasing productivity and efficiencies at work. Our time tested training methodologies
are based on the principles of adult learning.

Soft Skills World helps individuals align themselves to the organisation’s goals & acquire skills
to augment their effectiveness, thus improving bottom lines and enhancing their career.

Our team of trainers is a prominent mix of academicians, industry experts and widely
experienced ‘Facilitators who provide our clients with cutting edge services and solutions.

Training Approach -

Identification
We look at training need identification as the most important part of the Client Engagement
Process. Our advisors and research team through its expert panel of consultants, develops an
effective and efficient TNA (Training Need Analysis) process. We invest considerable time and
effort in understanding and identification of learners’ needs and defining alignment between
training needs and business objectives. Varying with your organizational needs, budget and
time factor, we adopt different tools like questionnaires, focus group techniques, observation
tools, data analysis or a combination of these.

Implementation

At Soft Skills World we believe in the experiential training approach. We seek to encourage
autonomy and empowerment in individuals through case studies, assignments, role-plays,
games and exercises, simulations and ‘Action Plans’ in order to ensure practical and measured
applications at the workplace.

Value creation

This is the most significant aspect of training wherein the actual benefit from the training is
realized. We employ tools like questionnaires, 360° Feedback and collective data analysis to
evaluate the training impact at 3 different levels: Reaction, Learning, and Action. This helps
the organization realize the efficacy of the training intervention. These tools help the
organization evaluate and retain individuals based on their core competencies.

Corporate office- F 41, GF, Suncity , sector -54, Gurgaon, Haryana-122012. Mob.-09818493659
Training Center – B 236, Basement Area, Next to Hotel Radisson Blu, Sushant Lok-1, Gurgaon, Haryana.
Tel Nos. -0124-6467521,0124-6467522, Email- info@softskillsworld.com, Website-
http://www.softskillsworld.com

Training Roadmap
Our training process is an iterative one, in which we constantly evolve for our clients. As
businesses are dynamic so are the needs of the intervention. At Soft Skills World, our
thrust is on offering that dynamism to your organization. Hence a high level of
customization is done starting from the needs assessment to the delivery. This process
involves all levels of our training research team giving you the highest value for your
requirements.

Soft Skills World Training Solutions follows a unique approach to training. We see training
from the perspective of a business case and try to get to the root of the problem. The focus
is on the development of a strategic direction for the client. Once this direction is
determined, the rest falls into place.

This roadmap enables Soft Skills World Training Solutions to provide a holistic,
comprehensive solution that takes into account the client’s unique culture, background, etc.

Instructional Design
Our training methodology ensures that the module – it’s objectives, methods and materials –
take into account the unique experiences of the participants. In this way learning is
participant-centered, with the trainer assuming the role of a ‘facilitator’– someone who guides
and supports the participants through their learning experiences.


Our Expertise
People development

 Communication Skills
 Advanced Business Communication
 Time Management
 Stress Management
 Goal Setting
 Work Life Balance
 Personality Development
 Business Etiquette
 Process Orientation
 Influencing Skills

Personal Development

 Cross Culture Management
 Emotional Intelligence
 Creativity & Innovation
 Change Management
 Workforce Diversity Management
 Conflict Resolution
 Problem Solving and Decision Making
 Ethics, Value and Vision
 Managerial Effectiveness
 Lateral Thinking
 Innovative Strategic Planning

Supply Chain Management

 Logistics Strategy
 Inventory Management
 Sourcing and Procurement
 Strategic SCM
 Supply Chain Operations
 Strategic Resource Analysis

Management development Programmes

 The Leadership Boot Camp
 Coaching and Mentoring Skills
 Adapting To and Leading Change
 Leading High Performance Teams
 Leadership Effectiveness & Emotional Intelligence
 Supervisory Skills
 Transformational Leadership

Human Resource

 Basic HR for Non-HR People
 Interviewing Skills
 Train The Trainer
 Organizational Branding to attract talent


Outbound Programs

 Building High Performance Teams
 Creating Team Synergy
 Team Effectiveness
 Interpersonal Effectiveness
 Trust and Fostering Collaboration

Finance for Non - Finance

 Basic Budgeting for Non - Finance Managers
 Finance for Non-Finance Executives
 Strategies for Cost Reduction Taxation

Excelling in the ITES Domain
Voice Based Operations

 Customer Service Skills
 Cross Culture Sensitization
 Accent Neutralization

Non-Voice Operation

 Standard Operating Procedures (SOP)
 Typing Speed and Accuracy

Sales Skills

 Selling Techniques
 Leading Sales team
 Channel Management
 Vendor Development
 Negotiation Skills
 Customer Service Excellence
 Strategizing Valuable Relationships
 Probing Skills
 Key Account Management

Floor plan of 4 sessions of 2 hours each on Business
Communication & Effective Presentation Skills intervention
for ONGC Executives


Business Communication and Effective
Presentation Skills

Course Objectives

To enable you develop Professional Business Communication and
Effective Presentation skills

Through:

Designing the Presentation to deliver the Key Objective/s
of the effective Presentation

Understanding the need for Preparation and Planning
prior to effective Presenting

The ability to provide structure and flexibility to the design to suit
situational dynamics

Understanding and leveraging Non Verbal ( Body
Language ) communication

The use of Language and Voice Skills to deliver powerful
and effective presentations

The appropriate use of technology and tools while
presenting

The ability to Analyze and Manage the Audience with
Confidence

Floor Plan
Session 1 & 2
How to organize your material
 define purpose
 Understand the objective of the effective presentation
 Analyzing and understanding the audience
 Gather content and effective presentation ideas


 Understand time constraints and scheduling the effective presentation
 Structure the subject matter

How to prepare and use visual aids
 Design
 Using an effective title
 Building an effective presentation storyboard
 Pictures and raps
 Using animation

Better body language
 Dealing with nervousness and pressure
 to know how people feel and what they mean, and
 to understand better how people might be perceiving our own non-verbal signals, and (often
overlooked)
 to understand ourselves better, deeper than the words we hear ourselves saying.

Session 3 & 4

How to pitch your voice
 Where to put emphasis in a sentence
 Understanding the role of persuasion in effective presentations
 Techniques of persuasion
 Principles of powerful persuasion

How to involve the audience
 Audience participation exercises
 Asking the audience to do something physical
 Asking the audience to engage with each other (for example introductions to person in next chair)

Dealing with hecklers or difficult questions

Understanding Mind Maps and VAK process words

Mock effective Presentations on real life case studies

Video replay to recognise and rectify the individual blind spots


We are the trusted outsourced training partner for the following companies-
1. Mckinsey

2.Cairn Energy

3.Deloittle

4. American Express

5. Harley Davidson

6.Johnson Controls

7.Citibank

8.Starwood

9.Visteon

10.Beetel

SSW Facilitator to be on Board- Rakesh Saha –
Biography
Rakesh Saha M.Phil.-Linguistics is a widely sought-after consultant renowned for his enthusiastic
motivational and forthright style. He is a Master Trainer of Neuro Linguistic Programming, specializing in
leadership development and 'Solution Focused' consultancy. He has over 20 years experience
developing leaders in a wide range of settings. Rakesh's early years of consultancy were mainly working
for Montessori School of Downtown, Texas, USA on their leadership development programmes. Rakesh
has a remarkable skill set including being a psychotherapist and is able, by using the latest psychological
methods, to help people remove limiting beliefs relating to achievement and success. Rakesh's early
work with major international corporate and institutional clients included the Starwood, Citibank,RBS,
Cairn Energy, United Health Group, Maruti Suzuki, Doosan, Ceragem, JCB, Indian Institute of Financial
Planning, Institute of Management Education, Global School of Management Studies, Business School of
Delhi. He also worked closely with the Competition Success Review and the Birla schools, and many of
the other top organizations in the world including Nokia Siemens, Ensto, CIA, American Express, Bank of
America, Harley Davidson, Global LT. In more recent years Rakesh Saha has become a highly respected
NLP trainer enabling the development of trainers, coaches, consultants and organizational leaders,
across different nationalities. He now runs a training centre in Gurgaon, Haryana as well as maintaining
a training and development company SOFT SKILLS WORLD.


PERFORMA INVOICE
th
Date: Jan 5 2013. PAN No. - ABRFS7417D
Invoice No.-ONGC/001 S. TAX No.-ABRFS7417D/001

To

HR Manager
ONGC
Description Cost Total

Scope of Work

1. Professional Fee for training @ Rs 5000/-per session (2hours)

for 4 sessions of 2 hrs each Rs.20,000.00/-

2. Contents Development per module @Rs.5,000.00/- Discount

3. Travel expenses for outside Delhi NCR on actual basis

4. Boarding and Lodging if applicable on actual basis

Subtotal Rs. 20,000.00/--
S Taxes @ 12.36% Rs. 2,472.00/-

------------------------------------------------------------------------------------------------------------------------------
TOTAL (Rs. Twenty Two Thousand Four Hundred and Seventy Two Only) Rs.22,472.00/--
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Terms and Conditions

 Payment terms: payment terms would be as follows:-
1. 50% Advance on blocking the dates for the workshop.
2. 50% on Delivery of Workshop payable within 7 days.
 The above-mentioned prices are inclusive of Service Tax as applicable. The current rate is
12.36%.
 Any change in the workshop dates will be agreed between SSW and ONGC.
 Out of pocket expenses including on domestic travel, conveyance, voice/video
communication to be reimbursed as per actual. All logistics will be arranged by the client or
would be done with prior approval from the client.
 Important: It is agreed and understood that the material in this course is proprietary and
can only be reproduced and delivered by a SSW facilitator or with the express written
consent of SOFT SKILLS WORLD.

Director Director

SOFT SKILLS WORLD ONGC


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