Dear Sir/ Madam, Greetings..!! I have been working in the Hotel industry in the position of a Resident Manager. I have done my Diploma in Hotel Management from Srinivas College of Hotel Management from (Karnataka). I have a total experience of 14 years in the Hotel industry and Presently working with Pacific Hotel as a Resident Manger, Gurgaon. My job responsibility includes managing all the operations of the hotel and ensuring that the staff is carrying out their duties efficiently so that the customers are satisfied. I believe that my work experience will be a benefit for your esteemed organization.

1. RAJESH RAJHANS
Current Address: Permanent Address:
House No-839/27, 1st Flr Madanpuri At & PO. Sultanganj,
Street No-10, Gurgaon, India Mahajan Tola,
Dist.: Bhagalpur, (Bihar)
Mob No - +91-9871872415. Pin-code- 813213
Email: raj_rajhans@yahoo.com Mob No- 09852221756
CAREER OBJECTIVES
To join a well-known Organization that believes in building careers by smart and intelligent application of my
Technical and Management skills. Where I’ll have freedom to grow directly related to company’s growth and further
develop myself to be among the top Management.
ACHIEVEMENTS
• Pre-opening team member – Galaxy Hotel, Gurgaon (India)-YR-2007
• Pre-opening member – Shangri-la Hotel, New Delhi-YR-2005
• Pre-opening team –Chedi Hotel Muscat Oman-YR-2003
Key Skills
• Generates Sales and Profits
• Customer Service
• Leadership
• Systems Compliance
• Delivers Company and Health and Safety Standards
Pacific Hotel July’’10 to Till Date
 Duties & Responsibilities
• As the capacity of “Resident Manager taking care of all F&B, Rooms . As well as Upcoming Budget
Hotel.
• Responsible of two Budgeted Hotel in Gurgaon &, and as well as looking after Windsor Bay Hotel
in Goa Property.
• Ensuring smooth operations.
• Promotion for Hotel
• Negotiate arrangements with guests and execute
• Work in association with the Sales and Marketing Department
• Guest profiles, effect of new/ competition outlets etc.
• Work with the Chef on Menu planning and pricing.
• Motivate employees to work as a team, to ensure that food and service meet appropriate standards;
• Track industry news, find recipes, conduct market research, Purchase supplies or equipment, recruit
employees, and train staff.

2. Hotel Vista Park, Gurgaon (www.vistapark.in) Nov’’09 to June’10
• As the capacity of “Asst. F&B. Manager” Coffee Shop/ In Room Dining/ Bar/Banquet operation.
• Ensure the smooth day-to-day functioning of all outlets.
• Conduct daily meeting with Manager the following; Restaurant inventory (supplies, perishables,
liquor & any incident etc)
• Implement an effective system of recording guest
• Organize various food Festivals, Restaurant promotions: Punjabi food Festival, Sekhawati Food
Festival, Parantha Festival & Beer & Burger.
• Monitor the daily number of covers and the average check of the Restaurants & Banquet
• Review the profit and loss statement of the outlet and draw up action plans
JOB PROFILE
Hotel Park Premier, Gurgaon (www.parkpremierhotels.com) July’08 to Oct ‘09
Responsible for the daily F&B operations of, coordinating activities among various departments, In Room
Dining, Bqt Restaurant operations, ensures that customers are satisfied with their dining experience
• Maximization of Guest satisfaction in the, all the periods.
• Recruiting new employees and Performance, Appraisal & Training.
• Responsible for the establishment, checking systems.
• Monthly reports on the performance of the outlet.
WORK EXPERIENCE
Galaxy Hotel Gurgaon (www.galaxyhotel.in) Feb’ 07 to July’ 08
• Coffee Shop/ In Room Dining operation in the capacity of “ Restaurant In charge”
• Worked as a successful independent profit center, ensuring, maximum gust
• As a In charge, communicated with other departments
• We do maximization of gust satisfaction in the outlets, and its 80 Rooms Covers during Breakfast,
Lunch and Dinner periods.
• Courteous and professional service at all times.
WORK EXPERIENCE
Shangri-la Hotel New Delhi (www.shangri-la.com) Jan.-’05 till Jan’ 07
• In Room Dining/Coffee Shop Operations in the capacity of “Service Leader”.
• Cross trained in other outlets, such as Fine Dining, Events, Bar
• As a Service Leader worked Cashiering and maximization of Guest satisfaction in the outlets, and its
323 Rooms covers during Breakfast, Lunch & Dinner periods.
• Attended in departmental training i.e. Health Safety & Hygiene, Emergency response, Security &
Safety, Care of equipments, Communications.
• Relationship or Co-ordinated other department.
• Reporting punctually wearing the correct uniform
• Maintain the daily log book.
• Making outlet weekly roster.
• Maintain the outlet bulletin.

3. WORK EXPERIENCE
The Chedi Muscat, Oman (www.ghmhotels.com) Jan’ 03 till Jan’ 05
• Captain in Coffee Shop, In Room Dining & Poolside.
• Responsible for daily operations of Coffee Shop and its 161 Rooms covers during Breakfast,
Lunch & Dinner periods.
• Leaded staff of 12, specifying allocation and managing shifts and staffing
• Conducted monthly inventory.
• Requisitioning, storage and careful use of all operating equipment.
• Daily pre-shift briefings to employees on preparation, service & menu.
• Guest enquiries in a courteous & efficient manner.
• Established good relationship with guest.
WORK EXPERIENCE
Crown Plaza Surya, New Delhi (www.crowneplaza.com) July ’98 till July’ 02
• Worked in “Senior Steward” all Food and Beverage outlets.
• Worked in Indian Restaurant, Coffee Shop & Poolside.
• Worked as a Steward from the server’s responsibilities.
• Establish good relationship with guest.
• Strictly adheres to audit requirements in terms of procedures and reports, Conduct inventory of store
items and requisitions where applicable, prior of operation.
INDUSTRIAL EXPOCEDURE
Le- Meridian Hotel, New Delhi April’96 Sep’ 96
Industrial exposure during studies ( All Departments)
Taj Fort Aguada Beach Resort December 96’ Jan’ 97
Vacation Training exposure during studies
EDUCATION
Institute of Srinivas College of Management, India 1995 to 1998
• Three years Diploma in Hotel and Catering Management from Srinivas College of Hotel
Management. (Yr 1995 to 1998)
• B.A from Pol. Science of Arts from Bhagalpur University (Bihar)
• 10+2 Bhagalpur University (Bihar)
TECHNICAL SKILLS
Micros, cashiering system,
Fidelio, Windows, Ms-Word & Excel,
Ms Power Point, IDS, Touché (POS)
PERSONAL INFORMATION
Father’s Name : Mr. Shudhanshu Shekhar Rajhans
Date of Birth : 31/Jan/1971
Marital Status : Married
Passport No : J4764956
Nationality : Indian
Height : 5’ 11
Weight : 79kg
Sex : Male
Blood Group : B+
Current CTC : 5Lakh.4 Thousand INR (Per Annum)
Date:
Rajesh Kumar Rajhans
References:
Name/Relation Position Year’s to Known Contact No./E-mail

4. 1. Pankaj Saxena (GM, Aditya Park, Hyd) 12 91-9246526606
(Professional) saxpankaj@yahoo.com
2. Mr. Sudipto Hore (GM.Vista Park, GGN) 2 year 91-7838935282
(Professional) sudip1909@gmail.com
2. Mr. Naveen Kapoor (F&B, Muse Sarovar N. D)12 years 91- 9716970980
(Professional) goldynaveen@yahoo.co.in