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Beyond .co.uk:
       Best practice multi-region b2b web
       marketing approaches

       René Power



             www.b2bmarketing.net

@renepower
Presentation objectives

                             Show one size doesn’t fit all

                             Provide practical steps to
                             going beyond .co.uk

                             Give some best practice
                             examples
             www.b2bmarketing.net

@renepower
Going beyond .co.uk

             www.b2bmarketing.net

@renepower
Who here is in the business of
               managing an international brand?




                                      Who here is in the business of
                                    giving customers what they want?




             www.b2bmarketing.net

@renepower
1.5bn speak English… Great!
      4.5bn prefer another language first… Doh!

             www.b2bmarketing.net

@renepower
Where do British
                     Why you need to     localise sell?
                                           businesses




             Source: ONS 2011 via UKTI

             www.b2bmarketing.net

@renepower
Top million web dev
                                     • Reinforces view that
                                       English dominates
                                     • But in-country
                                       specific is on the rise!




             www.b2bmarketing.net

@renepower
Relevance                         Visibility




                Perception          Reality
             www.b2bmarketing.net

@renepower
Good marketing embraces many
                  challenges!



              Right                  Right    Right   Right
             person                 message   time    way



             www.b2bmarketing.net

@renepower
Beyond .co.uk websites & SEO
                                    • Research
                                    • Validation
                     Keywords
                                    • Content
                                    • Structure
                        Meta
                                    • Domains and URLs
                                    • Hosting
                     Domains
                                    • Set up
                                    • Design and build
                   Design build     • Index




             www.b2bmarketing.net

@renepower
Good example of beyond .co.uk
                      websites




  www.oceansprayitg.com




             www.b2bmarketing.net

@renepower
Search engine world map




    http://www.smartinsights.com/search-engine-optimisation-seo/avoid-the-top-10-most-common-multilingual-seo-
    mistakes/attachment/search-engines-world-map/

             www.b2bmarketing.net

@renepower
Local search




             www.b2bmarketing.net

@renepower
Driving traffic




             www.b2bmarketing.net

@renepower
For international:

                                    Remove guesswork

                                    Check keywords in source
                                    language

                                    Check use

                                    Don’t translate English
                                    campaign

                                    Key-phrases + appropriate
                                    creative copy



             www.b2bmarketing.net

@renepower
PPC still relevant
     • Global paid search
       advertising in growth1
     • Global paid advertising
       mobile £5.8bn2
     • Global paid search
       advertising £3.3bn
     • US/Europe 57%, Asia 36%
       and rising
    1 http://www.marketingcharts.com/television/global-display-ad-spend-growth-forecast-to-outpace-paid-search-
    22423/zenithoptimedia-global-online-ad-spend-2010-2014-june2012png/
    2 http://searchenginewatch.com/article/2182899/Global-Mobile-Search-Ad-Spend-Tops-3.2-Billion-in-2011

             www.b2bmarketing.net

@renepower
The international social challenge


                                                            Using targeted in-
        Using the main              Talking to the world
                                                            country platforms
       platforms well in                on the main
                                                           for deeper regional
            English!                     platforms
                                                               engagement




             www.b2bmarketing.net

@renepower
Social media world map


   Brands can create multiple
   pages to target different
   geographies / languages


         Facebook available
         in 30 languages




    http://4.mshcdn.com/wp-content/uploads/2012/06/SocialNetworks.jpg

             www.b2bmarketing.net

@renepower
Social media around the world
     RenRen – 160m users
     across China



     VK – 100m users across
     Russia

     Both surprisingly similar to Facebook!



             www.b2bmarketing.net

@renepower
Linkedin worldwide                   People and brands can display
                                                                      data in different languages




    http://blog.monitor.us/2012/07/creating-ads-on-linkedin-part-1/

             www.b2bmarketing.net

@renepower
Successful multilingual social media
                   1. Think like a local

                       2. Talk the lingo

                           3. Segment the audience

                               4. Keep messages relevant

                                    5. Engage

             www.b2bmarketing.net

@renepower
Good examples




                                       https://www.facebook.com/SaintGobainWeberGmbH




             www.b2bmarketing.net

@renepower
Takeaways
                                             Use in-country extensions like .cn .es.


                                                       Use local servers


                                                   Use Google geo-targeting


                                 Use UTF-8 compliant CMS/software for non latin characters


                                                  Use one language per page


                                        Optimise for local engines, directories and links


                     Don’t just translate sites, ads, content, social – make relevant to in-country markets!



             www.b2bmarketing.net

@renepower
Presentation objectives

                             Show one size doesn’t fit all

                             Provide practical steps to
                             going beyond .co.uk

                             Give some best practice
                             examples
             www.b2bmarketing.net

@renepower
Further reading

     • www.searchenginewatch.com
     • www.searchenginejournal.com
     • www.searchengineland.com




             www.b2bmarketing.net

@renepower
Thank you
                                                200 page eBook on b2b digital
                                           marketing - available to members of
                                              http://www.smartinsights.com/
                                             20% off promo code: SMARTB2B

                                                        eBook coming soon to



                                                             rene@bdb.co.uk
                                                              www.bdb.co.uk
                                                                @renepower




             www.b2bmarketing.net

@renepower

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Beyond .co.uk - My presentation to B2BM's annual conference 1 November 2012

  • 1. Beyond .co.uk: Best practice multi-region b2b web marketing approaches René Power www.b2bmarketing.net @renepower
  • 2. Presentation objectives Show one size doesn’t fit all Provide practical steps to going beyond .co.uk Give some best practice examples www.b2bmarketing.net @renepower
  • 3. Going beyond .co.uk www.b2bmarketing.net @renepower
  • 4. Who here is in the business of managing an international brand? Who here is in the business of giving customers what they want? www.b2bmarketing.net @renepower
  • 5. 1.5bn speak English… Great! 4.5bn prefer another language first… Doh! www.b2bmarketing.net @renepower
  • 6. Where do British Why you need to localise sell? businesses Source: ONS 2011 via UKTI www.b2bmarketing.net @renepower
  • 7. Top million web dev • Reinforces view that English dominates • But in-country specific is on the rise! www.b2bmarketing.net @renepower
  • 8. Relevance Visibility Perception Reality www.b2bmarketing.net @renepower
  • 9. Good marketing embraces many challenges! Right Right Right Right person message time way www.b2bmarketing.net @renepower
  • 10. Beyond .co.uk websites & SEO • Research • Validation Keywords • Content • Structure Meta • Domains and URLs • Hosting Domains • Set up • Design and build Design build • Index www.b2bmarketing.net @renepower
  • 11. Good example of beyond .co.uk websites www.oceansprayitg.com www.b2bmarketing.net @renepower
  • 12. Search engine world map http://www.smartinsights.com/search-engine-optimisation-seo/avoid-the-top-10-most-common-multilingual-seo- mistakes/attachment/search-engines-world-map/ www.b2bmarketing.net @renepower
  • 13. Local search www.b2bmarketing.net @renepower
  • 14. Driving traffic www.b2bmarketing.net @renepower
  • 15. For international: Remove guesswork Check keywords in source language Check use Don’t translate English campaign Key-phrases + appropriate creative copy www.b2bmarketing.net @renepower
  • 16. PPC still relevant • Global paid search advertising in growth1 • Global paid advertising mobile £5.8bn2 • Global paid search advertising £3.3bn • US/Europe 57%, Asia 36% and rising 1 http://www.marketingcharts.com/television/global-display-ad-spend-growth-forecast-to-outpace-paid-search- 22423/zenithoptimedia-global-online-ad-spend-2010-2014-june2012png/ 2 http://searchenginewatch.com/article/2182899/Global-Mobile-Search-Ad-Spend-Tops-3.2-Billion-in-2011 www.b2bmarketing.net @renepower
  • 17. The international social challenge Using targeted in- Using the main Talking to the world country platforms platforms well in on the main for deeper regional English! platforms engagement www.b2bmarketing.net @renepower
  • 18. Social media world map Brands can create multiple pages to target different geographies / languages Facebook available in 30 languages http://4.mshcdn.com/wp-content/uploads/2012/06/SocialNetworks.jpg www.b2bmarketing.net @renepower
  • 19. Social media around the world RenRen – 160m users across China VK – 100m users across Russia Both surprisingly similar to Facebook! www.b2bmarketing.net @renepower
  • 20. Linkedin worldwide People and brands can display data in different languages http://blog.monitor.us/2012/07/creating-ads-on-linkedin-part-1/ www.b2bmarketing.net @renepower
  • 21. Successful multilingual social media 1. Think like a local 2. Talk the lingo 3. Segment the audience 4. Keep messages relevant 5. Engage www.b2bmarketing.net @renepower
  • 22. Good examples https://www.facebook.com/SaintGobainWeberGmbH www.b2bmarketing.net @renepower
  • 23. Takeaways Use in-country extensions like .cn .es. Use local servers Use Google geo-targeting Use UTF-8 compliant CMS/software for non latin characters Use one language per page Optimise for local engines, directories and links Don’t just translate sites, ads, content, social – make relevant to in-country markets! www.b2bmarketing.net @renepower
  • 24. Presentation objectives Show one size doesn’t fit all Provide practical steps to going beyond .co.uk Give some best practice examples www.b2bmarketing.net @renepower
  • 25. Further reading • www.searchenginewatch.com • www.searchenginejournal.com • www.searchengineland.com www.b2bmarketing.net @renepower
  • 26. Thank you 200 page eBook on b2b digital marketing - available to members of http://www.smartinsights.com/ 20% off promo code: SMARTB2B eBook coming soon to rene@bdb.co.uk www.bdb.co.uk @renepower www.b2bmarketing.net @renepower