1. How to handle that
dreaded Q & A session
By Reinier Volgers
S
2. Introduction
S For some very exciting, others a nightmare
S Questions about:
S -Topics audience did not understand
S -Going deeper into the subject
3. Five step approach
S Listen to entire question
S Pause
S Credit the person
S Respond to the question
S Bridge
4. Additional Tips
S Ask people to stand
S Have small sheets op paper
S Repeat the question
S ‘Think’ before answering
S Write down the question you do not know