The document outlines the key steps in the management process: planning, organizing, leading, and controlling. Planning involves setting goals and determining how to achieve them. Organizing is assigning tasks, resources, and coordinating work. Leading inspires people to work hard to achieve goals. Controlling measures performance and ensures goals are met through corrective actions if needed. The management process is an ongoing cycle that must adapt to changes.
2. Management Process
Planning
Goal
Controlling
Achievement
Management
Process
Leading Organizing
3. Planning
Planning is the process of setting
performance goals and determining the actions
needed to accomplish those goals. Through this
process, not only does a manger identify desired
results, he/she also creates steps to achieve
those results.
4. Organizing
Once the planning for goal achievement
phase is completed, the steps and processes
need to be organized. Organizing is the process
of assigning tasks, apportioning resources, and
coordinating work activities. During this phase
of the process, managers arrange who does
what task while using assigned resources to
maximize goal success.
5. Leading
Leading is the process of stirring
enthusiasm and inspiring peopleâs efforts to
work hard for goal achievement. Managers and
leaders are very different, but managers do lead
their subordinates. Managers have to build
membersâ commitments to their own goals and
visions. They also have to encourage the
subordinates to act in a manner that will
increase productivity and achieve goals.
6. Controlling
Controlling is the process of measuring work
performance and taking actions to ensure goals and
work performances are met. This means managers
must compare the results and intentions and take
corrective action if those do not coincide. During
this process, managers must communicate with the
workers; he/she should gather reports on
performance and communicate the needed
changes to subordinates. Control is obligatory in the
management process.
7. Plans often need to be modified and re-evaluated
to best fit upcoming changes and challenges.
Managers have to be able to conform to changes in
the economy and their environment.
Here is a link on Management Processes I found
intriguing: Learn about Project Management
Processes in Project Management Fundamentals -
YouTube
Hinweis der Redaktion
For example, after looking at the income results from last month, my boss decided that some changes needed to be made. Our income lately has been much lower than it should have been. With people working more overtime and taking advantage of the internet, our âcodesâ were not getting done by the account managers as often. So my boss devised a plan to save money.
For example, after my boss finished the planning process, she assigned us a certain amount of overtime we could work. If we went over that amount, there were consequences. She also looked at all of our âpersonal timeâ (we do not have sick and vacation time, it is all combined to personal time) and any of us who donât have any time are going to be put on the lay-off list, if we do not better our attendance.
During this process, my boss sent us e-mails about how we needed to improve performance, our office goals, our rewards if we met those goals, the consequences for the office if we didnât (possible layoffs), etc. This increased our work performance because it made us excited to work; it pushed us to work together towards a common want/goal.
During the controlling phase, my boss decided to print off weekly reports on how many codes we did and how many strokes we had per hour. She then used this to talk with us on our daily âcodesâ and how to improve. I am a book-keeper so I didnât have this, but the account managers get rewards or consequences depending on how many codes they reached. One worker was not working well and was told repeatedly to do better. When she did not, she was terminated.