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Addressing Contract Management Needs with
SharePoint
A webinar on the benefits of a SharePoint based eContracts
system with SharePoint’s document management, workflow,
and collaboration capabilities.
We think the Internet and the adoption                                                        FEATURED CUSTOMERS
OUR PASSION

              of trends on the Internet are a leading
              Indicator for the upcoming innovations in
              the Enterprise. We are passionate about      Products
              helping our customers Interpret, leverage
              and maximize the business benefits of        •       Purchasing Automation with SharePoint
              these incremental or disruptive trends       •       eCommerce with SharePoint
              and making it a reality in their operating   •       Contracts Management with SharePoint
              environment.
                                                           SharePoint Add-Ons
                                                           •       Delegate n Extend for Active Directory
OUR VISION




              Be a leader in the adoption of new and
                                                           •       SharePoint Room Reservation
              significant trends in the technology
              marketplace that influence our
                                                           •       Resolve 2.0 for SharePoint
              customer’s business. Pace ourselves to
              the Urgent needs of our customers. Be a
              Trusted Advisor. Add Value to every          Services
              relationship.
                                                               •   Intranets 2.0
                                                               •   SharePoint Application Development
                                                               •   Idea and Innovation Management
              Uncompromising focus on the success of               Social Platforms & Social Media
                                                               •
                                                                                                            PARTNERSHIPS
OUR VALUE




              every relationship, project and solution.        •   Project Management & Collaboration
              We go the extra mile, stay the extra night       •   Business Intelligence solutions
              in our quest to help our customers
              achieve the 110% results from the
              investments they are making with us and
              the solutions we build.
Some Interesting Facts
 About 63% of transactions in today’s enterprise are not compliant with the contract’s
 negotiated terms.
                                                                               - Forrester Study


  100% of organizations that have implemented electronic contracting would recommend doing
  so to other corporations, and only 8% of respondents indicated that they were dissatisfied with
  the results.
                                                                                - IACCM Survey


 90% of enterprises view effective contract management as either ‘very important’ or critical
 to their overall success.

 a $1 billion company with annual purchases totaling $500 million, of which
 $400 million is under contract, loses $18 million every year due to lack of proper supplier
 contract management.

                                                                               - Aberdeen Report
Day in the Life of a Contract Administrator

                                                         The person                                      I have too many
                                                      approving the                                  back and forth emails
                                                    contract is on leave                              around contracts to
             Say what? We                                                                                keep track of
        need to review all of
       our contracts – it will
       take sometime to pull                                           We never knew that
        all of them together                                        the contract was up for
                                                                    renewal. We have too
                                                                    many contracts to keep
                               The version I have
                                                                           track of
                           is outdated, I need to                                                        We have missed a
                             hunt for the latest                                                     few milestones on the
                                  version.                                                             contract. We don’t
                                                                                                     have a system to track
                                                                                                           all of these

                                                                               Is there a quicker
                      I’ve emailed it to all
                                                                           way to get a signature
                   the stakeholders for a
                                                                           than faxing it to them?
                    review and approval
The Biggest Pain Points in Contract Management

       Authoring Inefficiencies &    Inadequate & inaccurate information to authors on negotiated information such as
                                    budgeting, services, and performance levels
             Turnaround Delays       Collaborating with stakeholders from multiple businesses, departments, units
                                     Authoring issues: Non-availability of standard, updated templates, unique contract needs
                                     Delayed review cycles: stakeholder unavailability, proof reading, formatting
                                     Information assembly from and submitted to multiple systems via accounting, emails, fax



               Storage, Access &       Non-availability of single point for organized, searchable, & reportable contract information
                                       Securely sharing of renewal, updates, obligations to multiple stakeholders
                  Sharing Issues       Retrieval of audit trails and history is impossible as evidence
                                       Storage of artifacts like multiple document formats, graphics and images
                                       Integration with external systems like sourcing, payments, and ERP




              Nonconformity to         Poor visibility of metrics, performance levels and payments, penalties
                                       Non-conformity goes unnoticed and unaccounted for resulting in loss of negotiated prices
       Compliance & Obligations         Overlooked compliance terms leading to loss of credibility, penalties imposed
                                       Inability to track obligations or performance at a unit/department or enterprise level
                                       Appropriate individuals are not informed of obligations and timelines
                                       Overall increase in potential legal risk
Contract Automation Maturity Model


                                                 Continuous process evaluation with improvement efforts; Best of
                           Continuous            breed systems implemented; Enterprise-wide adoption with active
            Level 5       Improvement
                                                 participation

                                              Systems integrated with related processes like sourcing and
                                              accounting. Collaborative contract creation and management
        Level 4           Integrated          extended to suppliers

                                            Formalized process with mandates and monitoring. Automated
                                            contract management systems in place with well-defined ownership
      Level 3           Measured            and accountability

                                         Basic processes in place. Formal storage and approval process. Limited
                                         and time consuming tracking, ownership . Not a strategic initiative
    Level 2           Structured

                                       Usually manual and email based; Informal documentation; Very little
                                       formal process
  Level 1             Ad Hoc
eContract Overview
 Built ground up on the SharePoint 2010 platform
 Pre-built portal templates, workflow templates, and features
  for common contracting scenarios
 More than 50 “out of the box” features
 Modular and business process driven
 Ability to extend forms, business logic, data sources,
  integrations
 Extends SharePoint data, document, and content framework
  with ease of SharePoint administration and management
 Supports Active Directory Groups and User Security model
 All solutions integrate “out of the box” with extranet portal
 Continuous feature upgrades, improvements with a
  dedicated product team focused on improving the product
 Maintenance & support agreements allow customers to
                                                                  Simplified Vendor Selection!
  access our development and product engineering resources
  on-demand for all solution level issues
Feature Summary

   1. Creation & Documentation                3. Management & Governance                     5. Access Control & Security
 End user contract requisition with         Well organized contract repository          Item level contract permissions with
intuitive forms                             with identification                          privilege levels
 Supporting content forms &                 Contract versioning and audit trails for    User groups and accounts integrated
attachments for budgeting, scope of work,   continuous tracking                          with Active Directory
deliverables, KPI                            Configurable contract metadata and          Target audience group based display of
 Auto- contract document generation        categorization option                        reports, components, and actions
with standard templates                      Master Agreement and addendum
                                            relationships.

   2. Delivery & Approval Routing                 4. Collaboration & Tasks                           7. Monitoring
 Contract sharing features for review,      Alerts on milestones including renewal      Monitoring of contract statuses from
approvals, signature collection, and        and expiration dates, delivery timelines     requisition to archival with time duration
reference                                    Activity subscriptions for contract        for each status
 Workflow based approval routing           events such as updates and status             Reporting on contract performance
based on pre-defined conditions             changes                                      and turnaround time
 Review and digital signatures from         Auto task assignment for approvals          SQL reporting server based report
external parties such as vendors and        and other contract obligations               creation
customers.                                   Contract comments and discussion
                                            boards for stakeholder interaction.
Functional Architecture
Incremental Approach towards Contract Management Adoption

   “Most companies take a phased approach to rolling out CLM tools
   rather than disrupt several important processes simultaneously .”
                                                   -Forrester Research




                                                                                          3. Best of Breed
                                                                                           Integration with organization’s existing
                                                  2. Optimizing                           master data from CRM, Accounting or ERP
                                                                                          systems.
                                                   Document automation with standard
     1. Enabling                                  templates and clauses
                                                                                           Process integration with sourcing
                                                                                          contracts (procurement), CRM (sales)
                                                   High levels of user awareness and      Highly collaborative environment with
      Centralized Contract Repository            adoption of the system                  suppliers, partners collaborating on
      Conversion and migration of existing        Robust identification and             workspaces, meeting spaces
     contract to standard electronic formats      categorization of contracts with ID,     Third party digital signature
      Basic categorization, search, and          search, categorization and taxonomy     implementation
     identification features                       Workflows and tasks for approvals,     Business Intelligence and advanced
      Readily available with restricted access   monitoring, and governance processes    performance analytics
      Contract views and basic status reports     Supporting documents, information,
                                                  and attachments manageable within the
                                                  system.
Implementation Options
eContracts© Enterprise
     Complete Contract Lifecycle Management
     Enterprise-wide implementation with custom built user interface
      and branding
     MS- Word template document automation and built-in resource
      library for clauses, terms, & conditions
     Centralized and Decentralized Contract Management Options




eContracts© Express
     Contract Management for Small - Midsize Businesses
     Built-ground up on SharePoint 2010, flexible approvals, and
      forms to support dynamic environments
     Quick implementation and Go-live
SharePoint Extension Capabilities

       Changing Business Process       Easy configurable workflows with SharePoint Designer
                          Needs        Condition & action based workflows
                                       Out of the box notifications, Exchange integration
                                       Out of the box audit rules with extension options
                                       Drill down reporting capabilities with SSRS

   Advanced Content Management         External DB Connections through BCS
                         Needs         Business Connector for Microsoft Dynamics
                                       Built-in Microsoft Office document automation, with 2-way sync
                                       Support for videos, images, office documents
                                       List & content type driven metadata management
                                       Configurable search with scope & rules

     Collaboration & Transparency      Collaborative workspaces
                           Needs       Wiki based end-user content authoring
                                       Calendaring, workspaces, discussion boards
                                       Real-time dashboards and KPIs
Contract Management System
           Demo
Home Page        The home page forms the landing
                 page of the application.
                 Components like announcements
                 and FAQs provide general
                 information to users.


                 1 The list of requisitions created by
            2   the logged in user/requestor will
                display in this web part. It provides a
                quick view of the status and
                information on the requisition.



                2 Tasks assigned to the logged in
    1           user like approval requests and
                change requests will be displayed in
                this web part.
Requisitions           The requisition page shows a list of
                       all requisitions available filtered by
                       parameters such as status and
                       management regions.
                       The filtered views are hidden or
                       shown based on the logged in
                       user’s role

                        1 The requisition context menu
                       shows the item level actions which
                   2   can be taken on a contract based
                       on user permission.

                        2 Requisition attachments shows
                       for supporting documents and files
                       for each requisitions such as RFQs,
                       SOWs, etc.
               1
Create Requisition Form
                           1 End users can place
                          requisitions with complete and
                          accurate information like
                          negotiated prices, scope of work,
                          KPIs, and supporting documents.

                          A checklist ensures that all the
                          details required for contract
       1                  creations is validated and available
                          before submission.
Requisition Approval
                       Built-in pre-defined approval
                       routing workflows creates tasks for
                       corresponding approval groups.

                       Approvers can review the
                       requisition, comment on them,
                       approve, reject, or request change
Create Master Agreements
                           Each contract can be related to a
                           master agreement. In this case,
                           these contracts form an addendum
                           to an existing agreement with the
                           vendor.

                           The master agreement governs the
                           overall terms and condition
                           between the company and the
                           vendor and the addendums are
                           created at a project or transaction
                           basis.
Contract Details
                       1 Contracts are automatically
                       created using templates and
                       information provided in the
                       requisition. These contracts can be
                       viewed from the browser.

                       2 For each contract, metadata
                       information is displayed based on
   1
                       the logged in user.

                       Comments allow for collaboration
                   2   and tacit information sharing of
                       contracts.
Vendor Management   1 Vendors can be managed within
                    the application along with master
                    agreements, contact information,
                    product and service offerings.




          1
Vendor Approval   1 Completed contracts can be
                  sent to external vendors and
                  customers for approval/
                  acceptance. These external users
                  can initiate a change request or
                  accept the contract.

                  Information like IP address and
                  signee information are captured on
                  acceptance.
Contract Lifecycle Management

BENEFITS
 Increase organizational efficiency and productivity with a
  faster, accurate contract creation, review, and
  implementation process

 Track contract usage and performance for better vendor
  negotiations

 Improve business relationships with reduced disputes with
  vendors and customers

 Increased adherence to compliance and legal policies

 Automatic alerts for contracts approaching renewal dates or
  expiration to better prepare for the next contracting cycle

 Reduce maverick spending with improved visibility and self-
  service contract reference capabilities
Our Collaborative Engagement Model

         Implementation Plan                                                                               Prototype & Design
                                                                                                           Approach
         ·       Workshop & Discussions
                                                                                                           ·   Customization and
         ·       Feature Prioritization                                                                        Configuration
         ·       Process Mapping                                                                               Approach
         ·       Review & Approval                                                                         ·   Infrastructure/System
                                                                                                               Set up
                                          1                                                            2
                                                                                                 2




                                                                               Consulting
                                              OPTIMUS BT Team

                                                                    Analysis


                                                        Technical


                                              Support

                                                                                            IT




                                                                    Other Teams
                                                                                       Customer Team



                                                         4
                                          4                                                                3
                                                                                                               User Acceptance
             Stabilize & Roll Out                                                                              Testing:
             ·    Deployment and                                                                               ·   Solution
                  Support                                                                                          Implementation
             ·    Training                                                                                     ·   Data Migration
             ·    Go Live                                                                                      ·   Testing and
                                                                                                                   Stabilization
Thank You




            www.optimusbt.com

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Addressing Contract Management Needs with SharePoint

  • 1. Addressing Contract Management Needs with SharePoint A webinar on the benefits of a SharePoint based eContracts system with SharePoint’s document management, workflow, and collaboration capabilities.
  • 2. We think the Internet and the adoption FEATURED CUSTOMERS OUR PASSION of trends on the Internet are a leading Indicator for the upcoming innovations in the Enterprise. We are passionate about Products helping our customers Interpret, leverage and maximize the business benefits of • Purchasing Automation with SharePoint these incremental or disruptive trends • eCommerce with SharePoint and making it a reality in their operating • Contracts Management with SharePoint environment. SharePoint Add-Ons • Delegate n Extend for Active Directory OUR VISION Be a leader in the adoption of new and • SharePoint Room Reservation significant trends in the technology marketplace that influence our • Resolve 2.0 for SharePoint customer’s business. Pace ourselves to the Urgent needs of our customers. Be a Trusted Advisor. Add Value to every Services relationship. • Intranets 2.0 • SharePoint Application Development • Idea and Innovation Management Uncompromising focus on the success of Social Platforms & Social Media • PARTNERSHIPS OUR VALUE every relationship, project and solution. • Project Management & Collaboration We go the extra mile, stay the extra night • Business Intelligence solutions in our quest to help our customers achieve the 110% results from the investments they are making with us and the solutions we build.
  • 3. Some Interesting Facts About 63% of transactions in today’s enterprise are not compliant with the contract’s negotiated terms. - Forrester Study 100% of organizations that have implemented electronic contracting would recommend doing so to other corporations, and only 8% of respondents indicated that they were dissatisfied with the results. - IACCM Survey 90% of enterprises view effective contract management as either ‘very important’ or critical to their overall success. a $1 billion company with annual purchases totaling $500 million, of which $400 million is under contract, loses $18 million every year due to lack of proper supplier contract management. - Aberdeen Report
  • 4. Day in the Life of a Contract Administrator The person I have too many approving the back and forth emails contract is on leave around contracts to Say what? We keep track of need to review all of our contracts – it will take sometime to pull We never knew that all of them together the contract was up for renewal. We have too many contracts to keep The version I have track of is outdated, I need to We have missed a hunt for the latest few milestones on the version. contract. We don’t have a system to track all of these Is there a quicker I’ve emailed it to all way to get a signature the stakeholders for a than faxing it to them? review and approval
  • 5. The Biggest Pain Points in Contract Management Authoring Inefficiencies &  Inadequate & inaccurate information to authors on negotiated information such as budgeting, services, and performance levels Turnaround Delays  Collaborating with stakeholders from multiple businesses, departments, units  Authoring issues: Non-availability of standard, updated templates, unique contract needs  Delayed review cycles: stakeholder unavailability, proof reading, formatting  Information assembly from and submitted to multiple systems via accounting, emails, fax Storage, Access &  Non-availability of single point for organized, searchable, & reportable contract information  Securely sharing of renewal, updates, obligations to multiple stakeholders Sharing Issues  Retrieval of audit trails and history is impossible as evidence  Storage of artifacts like multiple document formats, graphics and images  Integration with external systems like sourcing, payments, and ERP Nonconformity to  Poor visibility of metrics, performance levels and payments, penalties  Non-conformity goes unnoticed and unaccounted for resulting in loss of negotiated prices Compliance & Obligations  Overlooked compliance terms leading to loss of credibility, penalties imposed  Inability to track obligations or performance at a unit/department or enterprise level  Appropriate individuals are not informed of obligations and timelines  Overall increase in potential legal risk
  • 6. Contract Automation Maturity Model Continuous process evaluation with improvement efforts; Best of Continuous breed systems implemented; Enterprise-wide adoption with active Level 5 Improvement participation Systems integrated with related processes like sourcing and accounting. Collaborative contract creation and management Level 4 Integrated extended to suppliers Formalized process with mandates and monitoring. Automated contract management systems in place with well-defined ownership Level 3 Measured and accountability Basic processes in place. Formal storage and approval process. Limited and time consuming tracking, ownership . Not a strategic initiative Level 2 Structured Usually manual and email based; Informal documentation; Very little formal process Level 1 Ad Hoc
  • 7. eContract Overview  Built ground up on the SharePoint 2010 platform  Pre-built portal templates, workflow templates, and features for common contracting scenarios  More than 50 “out of the box” features  Modular and business process driven  Ability to extend forms, business logic, data sources, integrations  Extends SharePoint data, document, and content framework with ease of SharePoint administration and management  Supports Active Directory Groups and User Security model  All solutions integrate “out of the box” with extranet portal  Continuous feature upgrades, improvements with a dedicated product team focused on improving the product  Maintenance & support agreements allow customers to Simplified Vendor Selection! access our development and product engineering resources on-demand for all solution level issues
  • 8. Feature Summary 1. Creation & Documentation 3. Management & Governance 5. Access Control & Security  End user contract requisition with  Well organized contract repository  Item level contract permissions with intuitive forms with identification privilege levels  Supporting content forms &  Contract versioning and audit trails for  User groups and accounts integrated attachments for budgeting, scope of work, continuous tracking with Active Directory deliverables, KPI  Configurable contract metadata and  Target audience group based display of  Auto- contract document generation categorization option reports, components, and actions with standard templates  Master Agreement and addendum relationships. 2. Delivery & Approval Routing 4. Collaboration & Tasks 7. Monitoring  Contract sharing features for review,  Alerts on milestones including renewal  Monitoring of contract statuses from approvals, signature collection, and and expiration dates, delivery timelines requisition to archival with time duration reference  Activity subscriptions for contract for each status  Workflow based approval routing events such as updates and status  Reporting on contract performance based on pre-defined conditions changes and turnaround time  Review and digital signatures from  Auto task assignment for approvals  SQL reporting server based report external parties such as vendors and and other contract obligations creation customers.  Contract comments and discussion boards for stakeholder interaction.
  • 10. Incremental Approach towards Contract Management Adoption “Most companies take a phased approach to rolling out CLM tools rather than disrupt several important processes simultaneously .” -Forrester Research 3. Best of Breed  Integration with organization’s existing 2. Optimizing master data from CRM, Accounting or ERP systems.  Document automation with standard 1. Enabling templates and clauses  Process integration with sourcing contracts (procurement), CRM (sales)  High levels of user awareness and  Highly collaborative environment with  Centralized Contract Repository adoption of the system suppliers, partners collaborating on  Conversion and migration of existing  Robust identification and workspaces, meeting spaces contract to standard electronic formats categorization of contracts with ID,  Third party digital signature  Basic categorization, search, and search, categorization and taxonomy implementation identification features  Workflows and tasks for approvals,  Business Intelligence and advanced  Readily available with restricted access monitoring, and governance processes performance analytics  Contract views and basic status reports  Supporting documents, information, and attachments manageable within the system.
  • 11. Implementation Options eContracts© Enterprise  Complete Contract Lifecycle Management  Enterprise-wide implementation with custom built user interface and branding  MS- Word template document automation and built-in resource library for clauses, terms, & conditions  Centralized and Decentralized Contract Management Options eContracts© Express  Contract Management for Small - Midsize Businesses  Built-ground up on SharePoint 2010, flexible approvals, and forms to support dynamic environments  Quick implementation and Go-live
  • 12. SharePoint Extension Capabilities Changing Business Process  Easy configurable workflows with SharePoint Designer Needs  Condition & action based workflows  Out of the box notifications, Exchange integration  Out of the box audit rules with extension options  Drill down reporting capabilities with SSRS Advanced Content Management  External DB Connections through BCS Needs  Business Connector for Microsoft Dynamics  Built-in Microsoft Office document automation, with 2-way sync  Support for videos, images, office documents  List & content type driven metadata management  Configurable search with scope & rules Collaboration & Transparency  Collaborative workspaces Needs  Wiki based end-user content authoring  Calendaring, workspaces, discussion boards  Real-time dashboards and KPIs
  • 14. Home Page The home page forms the landing page of the application. Components like announcements and FAQs provide general information to users. 1 The list of requisitions created by 2 the logged in user/requestor will display in this web part. It provides a quick view of the status and information on the requisition. 2 Tasks assigned to the logged in 1 user like approval requests and change requests will be displayed in this web part.
  • 15. Requisitions The requisition page shows a list of all requisitions available filtered by parameters such as status and management regions. The filtered views are hidden or shown based on the logged in user’s role 1 The requisition context menu shows the item level actions which 2 can be taken on a contract based on user permission. 2 Requisition attachments shows for supporting documents and files for each requisitions such as RFQs, SOWs, etc. 1
  • 16. Create Requisition Form 1 End users can place requisitions with complete and accurate information like negotiated prices, scope of work, KPIs, and supporting documents. A checklist ensures that all the details required for contract 1 creations is validated and available before submission.
  • 17. Requisition Approval Built-in pre-defined approval routing workflows creates tasks for corresponding approval groups. Approvers can review the requisition, comment on them, approve, reject, or request change
  • 18. Create Master Agreements Each contract can be related to a master agreement. In this case, these contracts form an addendum to an existing agreement with the vendor. The master agreement governs the overall terms and condition between the company and the vendor and the addendums are created at a project or transaction basis.
  • 19. Contract Details 1 Contracts are automatically created using templates and information provided in the requisition. These contracts can be viewed from the browser. 2 For each contract, metadata information is displayed based on 1 the logged in user. Comments allow for collaboration 2 and tacit information sharing of contracts.
  • 20. Vendor Management 1 Vendors can be managed within the application along with master agreements, contact information, product and service offerings. 1
  • 21. Vendor Approval 1 Completed contracts can be sent to external vendors and customers for approval/ acceptance. These external users can initiate a change request or accept the contract. Information like IP address and signee information are captured on acceptance.
  • 22. Contract Lifecycle Management BENEFITS  Increase organizational efficiency and productivity with a faster, accurate contract creation, review, and implementation process  Track contract usage and performance for better vendor negotiations  Improve business relationships with reduced disputes with vendors and customers  Increased adherence to compliance and legal policies  Automatic alerts for contracts approaching renewal dates or expiration to better prepare for the next contracting cycle  Reduce maverick spending with improved visibility and self- service contract reference capabilities
  • 23. Our Collaborative Engagement Model Implementation Plan Prototype & Design Approach · Workshop & Discussions · Customization and · Feature Prioritization Configuration · Process Mapping Approach · Review & Approval · Infrastructure/System Set up 1 2 2 Consulting OPTIMUS BT Team Analysis Technical Support IT Other Teams Customer Team 4 4 3 User Acceptance Stabilize & Roll Out Testing: · Deployment and · Solution Support Implementation · Training · Data Migration · Go Live · Testing and Stabilization
  • 24. Thank You www.optimusbt.com