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Conversational Marketing
- 2. Random Clusters V/s Tribes by Choice
Image: http://campdesoto.com
Source: Seniornet.org
We used to hope we got the demographics/ psychographics right…now
customers are forming camps.
www.blogworks.in
January 7, 2014
© Scenario
2
- 4. Sales Pitch V/s Conversations
Cartoon: Seniornet.org
Krishna mastered the art of speaking to each, while speaking with many...
www.blogworks.in
January 7, 2014
© Scenario
4
- 5. Tell me…
How did you make your last purchase decision?
Buying a movie ticket
Selecting the new car
Deciding on the school for your child
New job
Anything...
Traces of this?
January 7, 2014
© Scenario
5
- 6. Layers of influence, on purchase decisions
Expert Opinion
Peer Reviews
Company website
Advertising
Media
BLT
Others
Markerter’s view
www.blogworks.in
January 7, 2014
(Transparent, conversational)
© Scenario
6
- 7. Blogs and social media are complementary to your efforts
Advertising will continue to drive sales
Media relations will drive visibility
Blogs & social media bring transparency, a first-hand
perspective based on participation both from the company and
the consumer
January 7, 2014
© Scenario
7
- 8. Visit us at www.blogworks.in
January 7, 2014
© Scenario
8