Your school is perfectly designed to get the results it’s getting right now. So, expecting different results by doing what you are currently doing isn’t likely to work. This session, designed for school leaders, explores a strength-based approach to analyzing and transforming your school and its culture. Whether you are implementing a new assessment system, revamping your recruitment and selection process, or simply need to get the 'mojo' back, we know school leaders struggle with implementing changes in their school community. Participants at this presentation -- delivered at the 16th annual Colorado Charter Schools Conference -- left with a better understanding of a process that supports intentional change to get clear results while building a stronger culture among the adults.

1. Intentional Change A Strengths-Based Perspective to Move Your School to the Next Level Colorado League of Charter Schools 16th Annual Conference Denver, CO February 25, 2009

2. The “Problems” We can’t find enough high-quality teachers. I have a good staff, but the school isn’t getting the results we’re hoping for. Student behavior?!? I can’t take the grown-up behavior! We’re too busy to implement that time-saving solution this year. How can I think about hiring when I have to set-up chairs for lunch?

3. Session Objectives Define Intentional Change Explore Why Typical Change Efforts Fail Provide Evidence of the Value of Intentional Change Offer a Way Forward for Schools to Realize Sustained, Positive Change

4. What is Change? If you want to make enemies, try to change something. - Woodrow Wilson Change is the essence of life. Be willing to surrender what you are for what you could become. -Peter Senge

5. Intentional Change Making an effort to understand and close the gap between the “real” school and the “ideal’ school.

6. Why Change Matters Your school is perfectly designed to achieve the results it’s getting right now.

7. Change done poorly We would rather be ruined than changed, We would rather die in our dread Than climb the cross of the moment And let our illusions die. -- W.H. Auden

8. Change Done Poorly Cultural Factors Source: The Performance Culture Imperative, McKinsey & Co.

10. Language reflects (and sustains) culture

11. Loss of power to inspire

12. Breakdown in relations / Fear

13. Less creativity/innovation

14. A vague image of the future

15. Focus on processes; people left out

16. “The experts must know”

17. Increased hierarchy

18. Fragmentation / winners & losers

20. Behavior (a.k.a. Culture) Change The most powerful lever for transforming performance. Co-created Influenced by leaders Learned (not dictated) Generative (can grow in any direction) Dissonance is the default setting “Fixing culture is the most critical – and the most difficult – part of organizational transformation.” - Lou Gerstner Retired CEO of IBM

21. The Clock Is Ticking “In order for GE to succeed with speed, the company needs to create a culture that breeds an endless search for ideas that stand or fall on their merits rather than the rank of their originator; a culture that brings every mind into the game.” Jack Welch’s Final Letter to Shareholders.

22. A Strengths-Based View of Change Normative Momentum Normative Momentum Dynamics of Reaction And Restoration Dynamics of Pro-Action And Extension Fix Problems Build Capacity Source: Lecture by Dr. Ron Fry

23. A way Forward:Strengths Based Change Steps “You must be the change you want to see in the world.” -- Mahatma Gandhi

24. Appreciative Inquiry Change Map Imagine a time when we’re at our best… How can this change endure? Affirmative Topic What would the school look like if… What should be the ideal … Source: Appreciative Inquiry Commons

25. 1) Choose Topic (Carefully) Topic Selection Task force or strategic group with leadership support Fateful. Schools move in the direction of inquiry Frame it positively Reduction of lost bags vs. Outstanding arrival experience Why is morale low? vs. What makes the team fully engaged? Pay attention to the words you use “no not woods” vs. “fairway”

26. 2) Discover Strengths Create interview questions that elicit stories of when the school was at its best. Positive questions will yield richer stories Interview the “system” Inclusion gives you an accurate picture Anyone impacted by the change effort How you ask is important Authenticity matters

27. 3) Build Ideal Future Vision Interviewees imagine what their ideal school looks like Engagement and support rises Future begins to seem possible What is one thing that we can do today that will get us closer that vision? Documenting suggestions and action steps

28. 4) Co-Construct / Design Analyze interview data Identify consistent themes Each theme on it’s own poster Vote with your feet Committed teams are formed Groups meet to consider action steps and develop provocative propositions Groups present bold ideas to whole school

29. 5) Sustain Your Efforts Support Ongoing Learning and Innovation Continue to think in terms of the positive future How will we make change stick Focus on Commitments Made Person and organizational Welcome the Change Cascade Change in one area affects other areas

30. Call To Action & Conclusion "If we did all the things we are capable of doing, we would literally astound ourselves." --Thomas Edison

31. Likely Outcomes Higher Engagement of Staff Tighter Connection to Mission of School Higher Job Satisfaction Likely to Work Harder and Stay Longer Better Sense of “What It Takes” to Succeed And Who Would Be a Good Fit Greater Openness to New Ideas & Feedback More Resilient Organization Higher Student Achievement*

32. Go Back And … Look for Ways to Use Intentional Change Consider it an investment in sustainability Leverage Strengths Change the conversation to change the culture Take Action Don’t just change, use an intentional change process Think Bigger Don’t get stuck “fixing problems” Persevere Change is messy, frustrating, rewarding, and important

33. Questions? Comments? Thank You! Paul Thallner pthallner@gmail.com 267-566-8985 Intentional Change for Leaders Strengths-based Change Initiatives CMO & School Growth Strategy