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What’s Your EQ?: Emotional Intelligence and Effective Program Administration
- 4. Why talk about emotional intelligence? Starred by kevindooley. Flickr Creative Commons.
- 5. self-awareness self-regulation motivation empathy social skills
- 6. self-awareness Examining the Clematis by gailf548 . Flickr Creative Commons.
- 7. self-regulation Scuba Cozumel Mexico 2009 02 03_Al's Photos. Flickr Creative Commons.
- 8. motivation Mousey? by Windell Oksay. Flickr Creative Commons.
- 9. empathy Twins by jayneandd. Flickr Creative Commons.
- 10. social skills Kids in Motion by skycaptaintwo. Flickr Creative Commons.
- 12. self-asessment Self Portrait - Everyday Mirror by evoljen. Flickr Creative Commons.
- 13. activity: voices
- 16. Some resources: Emotional Intelligence by Daniel Goleman (Bantam, 1995) Working with Emotional Intelligence by Daniel Goleman (Bantam, 1998) Primal Leadership by Daniel Goleman, Richard Boyatizis & Annie McKee (Harvard Business School Press, 2002) http://danielgoleman.info/topics/emotional-intelligence/ Quick Emotional Intelligence Activities for Busy Managers by Adele B. Lynn (AMACOM, 2007) Leadership in English Language Eduation by MaryAnn Chris tison and Denise E. Murray (Routledge, 2009)
Hinweis der Redaktion
- emotional awareness: recognizing one’s emotions and their effects; accurate self-assessment: knowing ones’ strengths and limits; self-confidence: having a strong sense of one’s self-worth and capabilities
- self-control: keeping disruptive emotions and impulses in check trustworthiness: maintaining standards of honesty and integrity adaptability: flexibility in handling change innovation: being comfortable with novel ideals, approaches and new information
- achievement drive: striving to improve or meet a standard of excellence; commitment: aligning with the goals of the group or organization; initiative: readiness to act on opportunities optimism: persistence in pursuing goals despite obstacles and setbacks
- developing others: sensing other people’s development needs and bolstering their abilities; service orientation: anticipating, recognizing, and meeting customer needs; leveraging diversity: cultivating opportunities through different kinds of people; political awareness: reading a group’s emotional currents and power relationships understanding others: sensing other people’s feelings and perspectives, and actively being interested in their concerns
- influence: wielding effective tactics of persuasion; communication: listening openly and sending convincing messages; conflict management: negotiating and resolving disagreements leadership: inspiring and guiding individuals and groups change analyst: initiating and managing change building bonds: nurturing instrumental relationships collaboration and cooperation: working with others toward shared goals team capabilities: creating group synergy in pursuing collective goals
- 5 groups -- one for each aspect Think of someone you have worked with who had or didn’t have this quality What behaviors did s/he display? How did it impact your department or team?
- Your department or team has been asked to organize food booths at your school’s annual international bazaar. Think about how your voice would sound. Think of phrases you would use.