1. Welcome to the PSD IT & Change
Salary/Rate Survey 2011 / 2012
Overviews We have based this information on responses collated from over 1500
IT and Change Management professionals, in addition to salary informa-
Salary Results tion from PSD’s extensive database. We believe it is the most useful and
comprehensive of all IT & Technology salary surveys around because it
breaks results down across industry and geographical location to al-
Salaries
low IT & Technology leaders, HR and candidates to analyse trends and
benchmark their own company’s reward policy.
The Team
At PSD we have a team of dedicated consultants who are each focused
on a specific functional discipline and a specialist market sector. This
allows each consultant to become an expert within their sector: under-
standing the key drivers for clients when they recruit, and developing an
unrivalled network of sector specific candidates.
PSD recruits a range of IT professionals throughout the UK and interna-
tionally from offices in Germany, Hong Kong and mainland China. We
have been a successful trading entity for over 25 years.
We currently have a global team of over 40 consultants within our IT and
Change business covering a broad range of roles and technology areas,
from Project and Programme Management, Architecture, Infrastructure
Services, ERP, ecommerce and BI through to Audit and Governance, on
both a permanent and interim basis.
Within our IT and Change teams, each consultant is fully trained and
experienced in conducting both behavioural, technical and professional
interviews.
2. Welcome to the PSD IT & Change
Salary/Rate Survey 2011 / 2012
Overviews Consultants focus on employing the most suitable methodology, be it
contingent, advertised selection, executive search or interim. We pride
Salary Results ourselves on building established networks of candidates, enabling us to
identify the best talent in the market and deliver a smooth, consultative
and successful hiring process.
Salaries
The Team
IT & Technology continues to be a challenging but rewarding area to
work in as many IT & Technology professionals successfully deliver
against demanding targets.
3. Overviews
Overviews PSD
PSD IT Salary Survey
Survey Results
PSD is a major player in the recruitment of individuals within IT & Tech-
nology on a Permanent, Interim and Contract basis. We recruit across
Salaries
management levels and support functions up to board level. Typical sala-
ries range from £40,000 - £150,000 and daily rates from £250 - £1000
The Team per day.
Specialisation
Each consultant works across the UK and within a specialist sector ena-
bling them to build a greater understanding of a client’s requirements.
Specialist Sectors
• Financial Services & Banking
• Software & Computer Services
• Business & Professional Services
• Communications
• Public Sector and Not for Profit
• FMCG
• Pharmaceuticals
• Energy & Utilities
• Consumer – Retail
• Property and Construction
• Advertising
4. Overviews
Overviews PSD
Survey Results PSD has a strong visual corporate identity. We are one of the major
advertisers in the Sunday Times. All our adverts appear, generally with
logos in our distinctive PSD colours. The PSD logo acts as a magnet to
Salaries
attract high calibre candidates.
The Team
PSD Website
PSD’s website continues to attract quality candidates and compliments
our advertising response on behalf of clients. www.psdgroup.com
Our Strengths
• Professional Consultants
• Strong presence in the marketplace
• Detailed job brief taken
• In depth understanding of clients needs
• Agreed timescales for delivery
• Over 50% of candidates referred
• Repeat business accounts for over 70% of volumes
• Professional and comprehensive contract service
• Contingency
• Advertised Selection
• Executive Search
• Interim
5. Overviews
Overviews IT Perm - London / South
Survey Results London & The South
2011 was a challenging year for the IT industry in the UK. Conditions in
Salaries
the broader UK economy held back a large number of companies from
investing in their technology estate, and continuing themes from 2010
The Team
were the vigour with which budgets were reviewed and the subsequent
delays to, or cancellation of, projects and programmes of work. Both
in the UK and Mainland Europe we witnessed a significant number of
projects stall, and the “stop-start” nature of investment had an effect
on the overall volume of permanent roles we saw in 2011. There were
some positive trends however, the primary one being an overall inflation
in permanent salaries across the year. Of the survey respondants, 54%
had received a salary increase in the last 12 months. Of those, almost
50% were in excess of £5000 per annum. This increase comes against a
backdrop of economic stagnation and reflects the importance UK busi-
nesses are placing on technology. Our survey shows that 33% of those
who responded believe that this trend will continue in 2012, and the first
quarter results we have seen reinforce this positive attitude.
Looking back on 2011 we can see that close to 50% of permanent can-
didates that we successfully recruited were between roles. This demon-
strates a reluctance by candidates in employment work to look externally
due to current market insecurity. This was also reflected in the clear
tendency for candidates to entertain counter-offers from their existing
employers, again demonstrating an unsettled recruitment market.
Where we have been asked to work on a contingent basis, the strongest
candidates have been receiving multiple offers; This has been especially
prevalent in the consulting sector and in the project management and
service delivery functions.
6. Overviews
Overviews IT Perm - London / South
Success has been highly dependent on a smooth interview process, with
Survey Results an emphasis on speed of response, and commitment from the hiring
managers.
Salaries
When looking at specific sectors that are performing well, we see
The Team Retail, IT Services, Mobile Payments, Infrastructure and Software as be-
ing key growth markets in 2012. Retailers are pushing ahead with driving
sales through e-commerce channels. Almost all significant retailers are
expanding their channels to market, with some driving almost all of their
sales to online and mobile platforms. We believe that this trend will con-
tinue in 2012, and with a growing number of retailers seeking excellence
in their online offering, the demand for IT skills in this area will continue.
2011 was a renaissance for IT Services organisations in the UK, as both
global giants and niche boutique firms alike grew both their service of-
ferings and impact across almost all sectors in Europe. The demand
for IT talent to support this growth increased significantly over the past
12 months, with the first quarter of 2012 showing no signs of this trend
diminishing.
Much has been made of developments in mobile payments over the last
24 to 36 months, with the advent of contactless payments and uptake
of NFC technology pushing this development further forward. We expect
this to continue in 2012. At: PSD we see an ever-increasing demand for
technical specialists, as well as architects and programme managers to
design and deliver complex solutions. Cloud has been proven to mean
just about anything to everyone and has been somewhat of a red herring
in recruitment terms. While we have seen a significant demand for Cloud
Consultants, in reality the focus has been in the infrastructure area, as
the majority of companies are looking at the infrastructure layer before
taking the decision to do anything more advanced.
7. Overviews
Overviews IT Perm - London / South
Survey Results
Again, we see this trend continuing throughout 2012, with genuine
“Cloud Consulting” roles maturing towards the end of the year, when end
Salaries clients are confident that their data and applications can be safely hosted
in the Cloud.
The Team
With our London office based little more than 10 minutes from “Silicon
Roundabout” (previously known as Old Street) we have witnessed the
growth of both start-up and mature Software businesses. Over the last
year, companies have moved to Old Street to take part in the regenera-
tion of the UK Software industry, while also benefitting from a huge depth
of talent locally. European, US and Asian companies are all investing cur-
rently, and as a result, the demand for highly talented and experienced IT
professionals is increasing.
At PSD we see 2012 in an improving light. Many of our clients are relax-
ing budget controls and looking to invest. We have highlighted five key
areas where we see growth, however there could be many more. The
Media (specifically broadcast), Leisure & Travel and Transport sectors
show potential, as does an improving situation in both the Insurance and
Financial Services sectors. Should you have any questions or require fur-
ther information or assistance, please do not hesitate to contact any one
of our IT Permanent Consultants
Chris Eldridge
Managing Director
PSD Technology, IT and Business Change.
8. Overviews
Overviews IT Perm - Midlands & The North
Survey Results Midlands & The North
The past 12 months has seen a number of interesting developments in
the IT market for the Midlands & North, as well as some recurring trends.
Salaries
CIOs have been affected as they are continually being pushed to deliver
The Team
more with limited or even reduced investment and as a result there has
been a push to address contractor numbers, with the target percentage
of contract roles reducing to 30% or less of total headcount. As a direct
result, PSD has been involved in replacing contractors with permanent
heads, whilst also ensuring that there is no loss of business or systems
knowledge through a skills exodus. Another trend is the review of out-
sourcing contracts to generate cost savings, resulting in some services
being brought back in-house and delivering increased control of cost
and a better return. There has also been a move towards improving the
architecture and security functions, as well as introducing Business Part-
ners to create more customer orientated teams.
The sectors that have shown most notable change are Manufactur-
ing and Retail. Opportunities in the Far East are generating significant
revenue (particularly in the Automotive Sector) which is being invested
back into IT to improve systems & processes, such as PLM. This has
the result of speeding up the time to take products to market. Projects
shelved during the recession, such as ERP implementations, are being
re-started. On a wider-scale, the increasing labour costs in the Far East
& Sub continent are starting to generate new business opportunities
for specialist manufacturing back in the UK and Europe. As High Street
sales come under pressure in the Retail sector, there has been a con-
tinued push to enhance online offerings, with technology teams driven
to build new sites & deliver enhancements more quickly, which in turn is
pushing up demand in these areas.
9. Overviews
Overviews IT Perm - Midlands & The North
The Financial Services sector, which has long been a key driver within
Survey Results
the Northwest and North of England, has seen an opposing trend, with
major firms reducing IT operations due to globalising workforces or
Salaries
mergers. Some organisations do however seem to have weathered the
storm, and have been recruiting the talent becoming available either
The Team as contractors or permanent hires for their own change programmes.
Longer term, we predict that this market will slow considerably as many
of the major programmes start to come to an end, especially in the retail
banking sector.
Through these uncertain times, there has been a large amount of M&A
activity, with a number of companies taking advantage of relatively low
market value to acquire and absorb competitors, notably within the Air-
line & Manufacturing sectors.
Overall, we see that despite the negative media regarding employment
trends, the recruitment market in the Midlands & North is surprisingly
buoyant, although patchy in places. We expect this trend to continue
throughout Q2 and Q3 of this year, but the hope is that in Q4 the mar-
kets particularly across mainland Europe will start to recover, leading to
increased investment levels and consumer confidence before the end of
the year, and raising recruitment activity in most areas.
10. Overviews
Overviews IT Contracts - Commerce & Industry Contracting
Commerce and Industry Contracting
Survey Results
The PSD Commerce & Industry IT Contracting team has seen a year of
growth. The general sentiment within the market place and with many of
Salaries
our competitors continues to be gloomy, however PSD IT Contracts has
bucked the trend. We continue to grow in a number of areas including
The Team Retail, Travel, Leisure, Property, Business services and Telecommunica-
tions.
Throughout 2011 and the beginning of 2012 organisations have been
looking carefully at spend on their flexible work force and demand-
ing more from the independent IT contractor resource they are engag-
ing with. There has been demand across all industry sectors to review
systems and streamline business processes to provide more return on
investment.
There has been a big push for skilled E-commerce IT Contractors across
all organisations in response to the demands of their customers, who
are increasingly commanding an online landscape. We have also seen a
demand for specific contract resource with a background in Mergers &
Acquisitions (M&A) and Divestitures. The market has seen more activity
in this area and in particular within Property, FMCG and Manufacturing
organisations. We feel that this will only increase throughout 2012, as
there is more activity in the M&A field.
Our clients recognise, the importance of highly skilled, business facing
consultants that can impact on an organisation quickly. These consult-
ants have the agility to look at the way an organisation has worked in the
past and to bring in new idea’s and business change based on previous
experience. This is a new approach for a number of organisations, allow-
ing the experienced consultant to influence positive change.
11. Overviews
Overviews IT Contracts - Commerce & Industry
PSD IT Contracts feel that this trend will continue throughout 2012.
Survey Results
The industry will continue to focus on good quality IT contractors be-
ing placed across our sectors. This will in turn have a positive impact on
Salaries our clients through the delivery of new systems, upgrades and change
throughout the next three quarters.
The Team
12. Overviews
Overviews IT Contracts - Financial Services
Survey Results Financial Services & Banking
The first three quarters of 2011 saw continued demand for IT and Busi-
ness Change skills across many of our clients within the Financial Ser-
Salaries
vices and Banking sectors. Contractor rates remained stable and in
some areas saw a slight increase in the first half of the year. During Q4
The Team
however, many of our Banking clients put projects and hiring on hold
as a result of instability within the financial markets. This subsequently
resulted in the termination of some contractors and imposed rate de-
creases of between 10%-15% for many of those remaining. We saw little
change to this situation at the start of 2012, although activity has stead-
ily increased within Banking over the course of Q1.
Within Retail Banking, we have seen a high demand for Business Ana-
lysts, Project Managers and Architects with strong integration and mi-
gration experience as a result of several high profile mergers and acqui-
sitions. There has also been a demand for candidates with experience
of working on regulatory and compliance related projects due to a raft of
new legislation across the industry.
Within Cards and Payments we have seen a significant increase in de-
mand for resources as the major players, such as Visa and MasterCard,
position themselves for the Olympics, and aim to be the first in offering
innovative and easy forms of cashless transactions. Key areas of devel-
opment include near field communication, M Wallets, contactless and
smart phones. The services in the public domain are PayPass/Wallet
and PayWave, which offer a consistent shopping experience regardless
of how and where consumers shop and make it easy for developers to
integrate into existing checkout systems. The market is poised to see an
explosion of devices onto the market such as Barclays “stickers”, which
enable a normal mobile device to be converted to a “touch and go”
device.
13. Overviews
Overviews IT Contracts - Financial Services
The market is set for stiff competition and we see this as being a strong
Survey Results
area of growth for PSD in 2012.
Salaries
Within Investment Banking and Asset Management we have seen se-
lective hiring for new technology projects with greater demand for re-
The Team sources on projects to address regulatory reporting requirements and
to streamline operations. Specifically within Asset Management, the
continued trend in outsourcing back and middle office functions contin-
ues to drive demand for resources with experience of working on these
projects.
Across many areas of financial services and banking there is a strong
focus on data management and projects to introduce vendor solutions
or develop in-house technology in order to address requirements in this
area. Many of these requirements are being driven by the impact of new
regulations within the sector, and organisations needing to access and
report on a broader range of data.
Despite the challenging market conditions, PSD’s IT & Business Change
practice within the Financial Services and Banking sectors has per-
formed well and continues to hire for growth. This is largely due to our
broad coverage across the sector and testament to many of the long-
standing client relationships that we have in place.
During 2012 we anticipate that the market will continue to be challeng-
ing, with the main areas of demand being around projects to address
regulatory requirements, data management, operational streamlining,
integration, outsourcing and payment technologies.
14. Overviews
Overviews Survey Methodology
Survey Results Our Survey Methodology
PSD’s Salary Survey is the result of a comprehensive attitudinal salary
survey completed online by 1500 UK IT & Technology professionals re-
Salaries
sponding to an email invite and analysing our own database of 206,000
active and inactive IT & Technology professionals.
The Team
• The salaries indicated refer to basic salary, which we find the best
indication to allow for serious comparison.
• Packages are usually calculated by adding 30 – 50% on top of basic
salaries, but it is not uncommon for the more senior candidate to be
have a package of up to 100% of basic salary.
• The Daily rates indicated refer to the contractors daily pay rate, with-
out PSD’s margin on top.
• Please note that this acts as a guide only and there will be anomalies
as there are with any salary / rate surveys.
For a more detailed opinion on pay and reward do not hesitate to contact
a member of the team listed at the back of this report.
15. Survey Results
Overviews Sector Breakdown
Survey Results As you can see, the respondees are drawn from a wide variety of roles.
In total, PSD have candidates and contractors working in excess of 17
Industry Sectors.
Salaries
The Team
16. Survey Results
Overviews Salary Details - Perm
Survey Results Salary Information for Respondees working in Permanent Roles
87% of those candidates who responded to our survey earn over
Salaries £40,000 per annum. 27% earn in excess of £80,000
The Team
Over 36% of respondees achieved a salary increase of over £10,000
when placed by PSD.
17. Survey Results
Overviews Salary Details - Perm
Survey Results Over 36% of Permanent candidates moved in order to find new chal-
lenges. Less than 6%, the lowest figure, moved for purely financial
reasons.
Salaries
The Team
18. Survey Results
Overviews Salary Details - Contracts
Survey Results Salary Information for Respondees working in Contract Roles
85% of PSD’s contractors command a day rate of between £300 - 800
per day
Salaries
The Team
Over 50% of contractors have recieved a rate increase over 10%
19. Survey Results
Overviews Looking Forward
Survey Results Future Salary Expectation
32.7% of the respondees expect their day rate to increase in the next
year
Salaries
The Team
The majority of the contractors expect a rate increase of up to 20%
20. Salaries
Overviews London Area Perm
Survey Results Permanent Salaries - London & The South
All permanent salaries shown in £000’s
Salaries
IT MANAGEMENT / LEADERSHIP ROLES
The Team
Salaries
Chief Information Officer (CIO) £140,000 - £320,000
CTO £90,000 - £160,000
IT Director £90,000 - £180,000
Head of IT £75,000 - £90,000
Head of Development £60,000 - £90,000
Head of Infrastructure £50,000 - £85,000
Head of Service Delivery £50,000 - £85,000
Head of Business Change £90,000 - £160,000
Head of Business Systems £60,000 - £90,000
ARCHITECTURE
Salaries
Enterprise Architect £70,000 - £100,000
Solutions Architect (applications) £65,000 - £90,000
Infrastructure Architect £50,000 - £80,000
Security Architect £70,000 - £100,000
22. Salaries
Overviews London Area Perm
Survey Results SUPPORT
Salaries
Salaries IT Support Manager 40,000 - 70,000
Helpdesk Manager 35,000 - 50,000
Service Delivery Manager 40,000 - 70,000
The Team
Network Manager 40,000 - 70,000
Server Support 30,000 - 50,000
Desktop Support 20,000 - 35,000
ITIL Service Delivery Analyst 25,000 - 40,000
System Administrator - Unix 30,000 - 60,000
Security Analyst / Security Engineer 35,000 - 60,000
Security Consultant/Manager 40,000 - 85,000
Helpdesk Analyst 18,000 - 30,000
Capacity Planner 22,000 - 35,000
Storage Management Analyst 25,000 - 40,000
Problem/Incident Manager 33,000 - 45,000
Network Engineer 33,000 - 45,000
Network Consultant 33,000 - 45,000
IT PROGRAMME/PROJECT SKILLS
Salaries
Programme Director £90,000 - £150,000
Programme Manager £70,000 - £100,000
Senior Project Manager £50,000 - £75,000
Business Change Manager £50,000 - £85,000
Project Manager £43,000 - £60,000
Project Planner £25,000 - £35,000
PMO Manager £55,000 - £75,000
PMO Analyst £25,000 - £40,000
Senior Business Analyst £50,000 - £75,000
Business Analyst £35,000 - £55,000
Data Analyst £30,000 - £45,000
23. Salaries
Overviews London Area Perm
Survey Results E-COMMERCE
Salaries
Salaries Director of E-commerce £95,000 -£180,000
Director of Digital £80,000 - £110,000
Head of E-commerce £55,000 -£80,000
The Team
Website Manager £45,000 - £60,000
User Experience £40,000 - £65,000
SEO/Content £40,000 - £65,000
24. Salaries
Overviews Midlands Area Perm
Survey Results Permanent Salaries - Midlands & The North
All permanent salaries shown in £000’s
Salaries
IT MANAGEMENT / LEADERSHIP ROLES
Salaries
The Team
Chief Information Officer (CIO) £100,000 - £250,000
CTO £80,000 - £140,000
IT Director £80,000 - £170,000
Head of IT £65,000 - £80,000
Head of Development £55,000 - £85,000
Head of Infrastructure £45,000 - £75,000
Head of Service Delivery £45,000 - £75,000
Head of Business Change £80,000 - £140,000
Head of Business Systems £50,000 - £80,000
ARCHITECTURE
Salaries
Enterprise Architect £60,000 - £90,000
Solutions Architect (applications) £55,000 - £80,000
Infrastructure Architect £45,000 - £75,000
Security Architect £60,000 - £90,000
26. Salaries
Overviews Midlands Area Perm
Survey Results SUPPORT
Salaries
Salaries IT Support Manager £28,000 - £55,000
Helpdesk Manager £26,000 - £56,000
Service Delivery Manager £40,000 - £75,000
The Team
Network Manager £30,000 - £65,000
Server Support £25,000 - £45,000
Desktop Support £20,000 - £34,000
ITIL Service Delivery Analyst £24,000 - £40,000
System Administrator - Unix £28,000 - £55,000
Security Analyst / Security Engineer £30,000 - £60,000
Security Consultant/Manager £35,000 - £70,000
Helpdesk Analyst £15,000 - £24,000
Capacity Planner £30,000 - £55,000
Storage Management Analyst £30,000 - £55,000
Problem/Incident Manager £25,000 - £45,000
Network Engineer £25,000 - £50,000
Network Consultant £35,000 - £50,000
IT PROGRAMME/PROJECT SKILLS
Salaries
Programme Director £75,000 - £120,000
Programme Manager £50,000 - £90,000
Senior Project Manager £45,000 - £65,000
Business Change Manager £35,000 - £60,000
Project Manager £30,000 - £60,000
Project Planner £20,000 - £35,000
PMO Manager £20,000 - £35,000
PMO Analyst £35,000 - £60,000
Senior Business Analyst £20,000 - £35,000
Business Analyst £40,000 - £60,000
Data Analyst £30,000 - £50,000
27. Salaries
Overviews Midlands Area Perm
Survey Results
E-COMMERCE
Salaries
Salaries
Director of E-commerce £80,000 - £150,000
Director of Digital £70,000 - £100,000
The Team
Head of E-commerce £50,000 - £75,000
Website Manager £36,000 - £55,000
User Experience £35,000 - £55,000
SEO/Content £30,000 - £50,000
28. Salaries
Overviews London Area Contracts
Survey Results Contract Rates - London & The South
IT MANAGEMENT / LEADERSHIP ROLES
Salaries
Salaries
Chief Information Officer (CIO) £1,500 - £2,500
The Team
CTO £1,000 - £1,500
IT Director £900 - £1,600
Head of IT £800 - £1,100
Head of Development £700 - £1,100
Head of Infrastructure £650 - £1,000
Head of Service Delivery £650 - £1,000
Head of Business Change £700 - £1,000
Head of Business Systems £700 - £1,000
ARCHITECTURE
Salaries
Enterprise Architect £700 - £1,200
Solutions Architect (applications) £600 - £1,000
Infrastructure Architect £600 - £1,000
Security Architect £600 - £1,200
30. Salaries
Overviews London Area Contracts
Survey Results SUPPORT
Salaries
Salaries IT Support Manager £400 - £600
Helpdesk Manager £350 - £550
Service Delivery Manager £400 - £650
The Team
Network Manager £300 - £600
Server Support £300 - £500
Desktop Support £200 - £350
ITIL Service Delivery Analyst £300 - £450
System Administrator - Unix £300 - £600
Security Analyst / Security Engineer £250 - £450
Security Consultant/Manager £300 - £650
Helpdesk Analyst £150 - £300
Capacity Planner £150 - £300
Storage Management Analyst £200 - £300
Problem/Incident Manager £300 - £450
Network Engineer £200 - £300
Network Consultant £200 - £300
IT PROGRAMME/PROJECT SKILLS
Salaries
Programme Director £700 - £1,200
Programme Manager £600 - £1,000
Senior Project Manager £550 - £800
Business Change Manager £300 - £450
Project Manager £400 - £600
Project Planner £300 - £450
PMO Manager £400 - £550
PMO Analyst £300 - £450
Senior Business Analyst £500 - £750
Business Analyst £450 - £650
Data Analyst £350 - £500
31. Salaries
Overviews London Area Contracts
Survey Results E-COMMERCE
Salaries
Salaries Director of E-commerce £800 - £1,000
Director of Digital £750 - £900
Head of E-commerce £650 - £850
The Team
Website Manager £500 - £650
User Experience £400 - £500
SEO/Content £350 - £500
32. Salaries
Overviews Midlands Area Contracts
Survey Results Contract Rates - Midlands & The North
IT MANAGEMENT / LEADERSHIP ROLES
Salaries
Salaries
Chief Information Officer (CIO) £1,200 - £2,000
The Team
CTO £900 - £1,300
IT Director £800 - £1,400
Head of IT £750 - £1,000
Head of Development £700 - £900
Head of Infrastructure £650 - £850
Head of Service Delivery £600 - £800
Head of Business Change £600 - £800
Head of Business Systems £600 - £800
ARCHITECTURE
Salaries
Enterprise Architect £650 - £1,000
Solutions Architect (applications) £550 - £900
Infrastructure Architect £550 - £900
Security Architect £550 - £1000
34. Salaries
Overviews Midlands Area Contracts
Survey Results SUPPORT
Salaries
Salaries IT Support Manager £300 - £550
Helpdesk Manager £300 - £500
Service Delivery Manager £300 - £500
The Team
Network Manager £300 - £500
Server Support £250 - £500
Desktop Support £200 - £350
ITIL Service Delivery Analyst £250 - £400
System Administrator - Unix £300 - £450
Security Analyst / Security Engineer £250 - £400
Security Consultant/Manager £300 - £550
Helpdesk Analyst £150 - £300
Capacity Planner £150 - £300
Storage Management Analyst £200 - £300
Problem/Incident Manager £250 - £450
Network Engineer £200 - £300
Network Consultant £200 - £300
IT PROGRAMME/PROJECT SKILLS
Salaries
Programme Director £650 - £1,100
Programme Manager £550 - £900
Senior Project Manager £500 - £750
Business Change Manager £400 - £550
Project Manager £400 - £550
Project Planner £250 - £400
PMO Manager £350 - £500
PMO Analyst £250 - £400
Senior Business Analyst £500 - £700
Business Analyst £400 - £650
Data Analyst £300 - £450
35. Salaries
Overviews Midlands Area Contracts
Survey Results
E-COMMERCE
Salaries
Salaries
Director of E-commerce £700 - £900
Director of Digital £650 - £850
The Team
Head of E-commerce £600 - £800
Website Manager £450 - £600
User Experience £350 - £450
SEO/Content £300 - £450
36. The Team
Overviews About Us
Survey Results PSD is an International Recruitment Services organisation
operating across Europe and Asia Pacific.
Salaries
We offer expert knowledge of our specialist markets: procurement,
The Team customer contact, technology, IT, finance and banking, marketing and
sales, property and construction, law and HR. Our strength lies in our
dedicated approach to and expert knowledge of our specialist sectors
and functional disciplines. Each specialist division of PSD is well estab-
lished as a market leader within its specific field of recruitment at the
Middle tom Senior Executive level.
Recruitment Services
Our reputation has been built upon our ability to deliver highly effective
recruitment solutions to our client companies. Each recruitment consult-
ant is fully trained in file search, advertised selection, executive search
and contracting, ensuring that we are in the strongest position to rec-
ommend solutions that are appropriate to the individual needs of our
clients. The skills and experience of our consultants and the resources
and capability of the PSD group enable us to handle a wide variety of
recruitment requirements, from single key appointments to large-scale
recruitment projects, in both international corporations and small private
businesses.
Our People
Standing out in the recruitment market is never easy; most consultan-
cies tend to offer similar services. However, at PSD we have a key point
of difference – the quality of our people. It is the skills and knowledge
of our consultants and support staff that provide clients and candidates
with exceptional service. All staff successfully work within a values
based culture.
37. The Team
Overviews About Us
Survey Results Commitment to Quality
PSD is committed to the training and development of our people and to
Salaries the continuing improvement in the quality of our services. We continue
to adhere to ISO 9001:2008. This year we underwent our three year as-
sessment for Investors in People and in addition to applying for ‘stand-
The Team ard’ renewal we decided to apply for ‘Silver Status’. We are delighted
to announce that we were awarded this impressive accolade. There
are more than 22,000 organisations in the UK with the IIP accreditation
(40,000 plus internationally) but only 1.5% have Silver Status. Corporate
Social Responsibility (CSR) standards are becoming increasingly more
prominent in clients’ selection for suppliers and is an excellent tool
to use in our client relations and communications. The CSR standard
incorporates companies policies, management and reporting on envi-
ronmental, social issues and stakeholder relations criteria. This includes
areas such as equal opportunities, health & safety, training and develop-
ment and employee relations.
It is the skills and knowledge of our consultants and support staff that
provide clients and candidates with exceptional service.
38. The Team
Overviews Our Consultants
Survey Results THE PSD IT & TECHNOLOGY TEAM
Salaries Chris Eldridge
Managing Director - IT & Technology
The Team Chris is responsible for PSD’s businesses in IT,
Technology and Business Change. He is also
responsible for the global activities of the group
within the IT Software & Services and Communi-
cations sectors. He runs a team of 56 recruiters
and a total staff of 65. He is also a very active
senior level recruiter.
T: +44 20 7970 9691
E: chris.eldridge@psdgroup.com
Chris Borgars
Director - IT Perm
Specialist in the recruitment of IT, Business
Change & ecommerce professionals into the
Consumer and Consulting Sectors. Chris has a
demonstrable track record of delivery with her
recent successes spanning a wide range of IT
functions including IT Leadership, Architecture,
Service Delivery and Project Delivery.
T: +44 20 7970 9610
E: chris.borgars@psdgroup.com
39. The Team
Overviews Our Consultants
Survey Results
Mur Snook
Director - Executive Search and Selection Consultant into Retail &
Salaries Commercial Sector
Specialist in the recruitment of IT - Business
The Team Change & ecommerce professionals into the
Retail and Commercial Sectors. Mur has a un-
paralleled track record of delivery and her recent
successes span a wide range of Commercial
Retail and IT leadership roles including CIO’s,
ITD’s. Programme and Commercial Directors and
Heads of Divisions including Infrastructure and
Applications.
T: +44 20 7970 9740
E: mur.snook@psdgroup.com
Cyr Cornberg
Director - Commerce & Industry
IT Contracts
Cyr is responsible for PSD’s IT Contracts, Com-
merce & Industry business. A specialist Consult-
ant in the I.T Contract and Interim discipline,
focused on Interim / Contract IT recruitment, op-
erating across all levels, with daily rates of £350
- £1000. He has personally worked with EDF
Energy, Glencore, STASCO, Gazprom, Thames
Water, Gaz de France, BG Group, Shell and BP.
T: +44 20 7970 9748
E: cyr.cornberg@psdgroup.com
40. The Team
Overviews Our Consultants
Survey Results
Geoff Eaton
Director - Financial Services & Banking
Salaries IT Contracts
Geoff manages the Financial Services & Banking
The Team IT / Business Change Contracts team in London.
He also is Head of the Banking Sector globally
at PSD. Geoff recruits interim / contract IT and
Business Change professionals across Asset
Management, Asset Servicing, Private Banking
and Wealth Management in the UK and mainland
Europe.
T: +44 20 7970 9653
E: geoff.eaton@psdgroup.com
Giles Morrison
Associate Director - Midlands
Giles has successfully delivered on a variety
of recruitment approaches, including Sunday
Times, Trade Press, On-line and Headhunting
assignments. His career in recruitment spans
over 15 years, and his background is in IT (after
spending 5 years with a small technology com-
pany following graduation). Giles manages the
IT Team in PSD’s Birmingham office and he has
managed the team for the past 8 years, during
this time he has achieved strong team and per-
sonal recruitment performance.
T: +44 20 7970 9682
E: giles.morrison@psdgroup.com
41. The Team
Overviews Recent Assignments
Representative Completed Assignments
Survey Results
IT Permanent - Birmingham and the North
EMEA IT Director global manufacturer
Salaries
IT Engagement Manager insurance
IT Business Partner automotive
The Team Programme Manager defence
Head of Infrastructure manufacturing
Head of Architecture & Strategy FMCG
Head of Testing financial services
IT Permanent - London and the South
International Hotel Brand VP European Field Technologies
Head Of Business Change Specialist Retailer
Head of Architecture Leading Retail and Financial Ser vices Organisation
Programme Managers Entertainment Retailer
IT Leadership Team Global Leisure Brand
CIO International Business Services Organisation
IT Contracts - Commerce & Industry
Business Analyst Media Company
Programme Director Travel Company
SQL Server DBA Pharmaceutical
Interim Director of IT Property Company
IT Operations Manager Logistics Company
Head of Quality Assurance Communications Company
IT Contracts - Financial Services & Banking
Programme Manager (Data Provisioning) Asset Management
Senior Project Manager (Trading Platform) Stock Exchange
Business Analyst (Mobile Payments) Global Card Issuer
Business Analyst (Guidewire project) Leading Insurer
Infrastructure Project Manager Retail Bank
Data Architect Securities Services
