Learn how Affinity supported teams through the implementation, the benefits they are achieving through compliance, consistency and transparency and some key messages to make Promapp work best for you.

1. Completely connecting a diverse
workforce through embedding process.
FIONA YOUNG
Business Excellence Manager, Affinity Education

2. Promapp CONNECT
Melbourne
28 June 2018

3. Background
• Est 2013
• Early childhood
• 170 centres
• 3200 employees
• 6 States
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4. Why Affinity needs Promapp
• Highly regulated industry
• High staff turn-over
• Need for best practice
• Acquisitions and diverse/remote locations
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For quality assurance, consistency, currency and real-time support,
Promapp was our answer.

5. Timeline
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95
216
242
0
50
100
150
200
250
300
Jul-16 Aug-Dec 16 Jan-Dec-2017 Jan-Jun 2018
Number or Processes
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6. How we use Promapp
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• Induction tool
• Succession planning
• Empower our employees
• Efficiency and cost of practices
• Transparency and accountability
• Encourage departmental cohesion
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2
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7. Sample of process
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8. Response from users
• Over 3200 employees across Australia – metro, remote, diverse
• Initial resistance to change
• Quick acceptance after understanding the value
• Feedback shows user engagement
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9. Testimonials
• Using Promapp took the ambiguity out of my new
role… I knew what to expect and what was expected of
me
• New Centre Manager
• It’s my go-to guide; I’d be lost without it
• Assistant Centre Manager
• I’m amazed that in such a large company I have a voice
and can offer my feedback
• Educator
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10. Challenges
• Fast-paced environment
• Initial buy-in
Solutions
• Establish early champions
• Ownership and interest
• Referring to Promapp consistently
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11. Where to from here
• Continuous improvement and reflection
• Respond to feedback and improvements
• Maintain currency
• Upskill champions
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