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BUILDING COMMUNITY CAPACITY THROUGH TTA
          learn.understand.adopt




      Marcus Bouligny
     Tiffiany M. Aholou
        Pam Johnson
Presentation Agenda




                                             learn.understand.adopt
!    Overview: SPF-SIG in Georgia
!    CITF Framework
!    CITF Framework in SPF Context
!    Learning Community Comments
!    GA-SPF Nine Video Clip
!    Closing




                                         2
SPF SIG Cohort III




                                           learn.understand.adopt
           State of Georgia
        Training and Technical
              Assistance

GA-SPF-SIG Coordinator - Pam Johnson




                                       3
Lack of Coordinated State
                     Level Technical Assistance




                                                    learn.understand.adopt
!  In response to the SPF SIG RFA we cited
   this area as a challenge for the State of
   Georgia for several reasons:
 –  Size/Area of the State of Georgia
 –  Density of Metro populations
 –  Number of prevention funded service providers
    needing technical assistance




                                          4
Extending State Capacity



!  Community Initiative Task Force




                                          learn.understand.adopt
   (CITF)= a pool of consultants with
   expertise in each area of the SPF
   process
!  Contract with Georgia State
   University/School of Social Work




                                    5
Prevention Provider’s
                      level of Knowledge




                                              learn.understand.adopt
!  Prevention workforce lack of baseline
   knowledge of core prevention strategies
   and best practices
!  Lack of sharing of knowledge - creating
   disproportionate number of services in
   more rural counties



                                         6
Need for more “specialized” TA




                                                  learn.understand.adopt
!  Every County-Community-Provider is
   different
!  Varying skill levels in prevention core
   competencies
!  Lack of Culturally Competent Trainers/
   Coaches




                                        7
learn.understand.adopt
             CITF Framework



Team Lead CITF Coach – Marcus Bouligny
CITF Coach – Tiffiany Aholou


                                         8
Complexity

!    SAMSHA's expansion of the SPF and the launch of




                                                              learn.understand.adopt
     the eight strategic initiatives have laid a very clear
     direction for change.
!    Although this shift has opened the door for exciting
     new advances in community health and wellness it
     has also revealed many gaps in understanding, skills
     and adoption by those charged with implementing
     programs.
Big Question




                                                        learn.understand.adopt
    How do we prepare the nine SPF-SIG
    communities to learn, build skills and facilitate
    adoption of the SPF framework as well as the
    implementation of their Strategies?
Conceptual Framework




                                                                CITF Framework
SR Challenges                 CITF        Outcomes
                            Solutions
                                          !    Communities
!    Lack of                                   are prepared
                       !    Training
     understanding                             to impact
                       !    Technical
     of new process                            selected
                            Assistance
     (SPF 5 steps)                             priority areas
                       !    Guidance
!    Limited History
                            Documents
!    Lack of skills
                       !    Monthly
!    Limited Human
                            Check-in
     Resources
                       !    Information
!    Limited Peer
                            Transfer
     Access/ Work
                            (web-based
     Silos
At the Core




                                          learn.understand.adopt
ELEMENTS        ATTRIBUTES

 Research        Collaboration
 Support         Adaptation
 Access          Interpersonal   Skills
Roles & Responsibilities


The primary role of the CITF Coach is to:




                                                 learn.understand.adopt
!  Act as a conduit for T/TA and other state-
   sponsored support services.
!  Maintain consistent contact with the SRs to
   stay abreast of their ongoing needs.
!  Ensure that SRs receive timely and
   appropriate support with the SPF process.
Training and Technical
                     Assistance


Training: To increase knowledge and skills of SPF




                                                    learn.understand.adopt
using various state approved tools

Technical Assistance: Coach SRs to understand
and adopt the principles of SPF
Modalities


             Face-to-




                                     learn.understand.adopt
              Face
              (F2F)




Conference
                        Conference
  Screen
                          Calls
  Share
                          (CC)
  (CSS)
Technical Services


Technical Services: Aid in the development of core tools and guidance
documents as well as provide access to empirical literature that supports
SRs selection of evidenced-based interventions.




                                                                            learn.understand.adopt
  WRITING

  •  Development of training curriculum
  •  Creation of SPF Tip Sheets

  REVIEW

  •  Review of SR products

  SEARCHES

  •  Empirical searches of evidenced based
     practices, policies, and programs
e

                                      Information Transfer

    Information Transfer: To create an open exchange of information to the State
    and SRs




                                                                                   learn.understand.adopt
      MONTHLY SHARE CALLS
      •  Create an outlet for SRs to share their progress on the
         various steps of the SPF
      •  Provides a ‘learning community’ for SRs to learn from
         their peers successes and challenges

      WEBSITE MAINTENANCE
      •  To provide web-based access to updated tools,
         documents, and other pertinent information regarding the
         various SPF steps
      •  Acts as a portal to other web-based services offered to
         the SRs (i.e. RTI , ECCO, and Empirical Search Request

      ECCO ENTRIES
      •  To document SR progress
      •  Provides a vehicle to track and monitor TTA requests
learn.understand.adopt
          CITF FRAMEWORK
           IN SPF CONTEXT



Team Lead CITF Coach – Marcus Bouligny
CITF Coach – Tiffiany Aholou


                                         18
Assessment


Challenges!                        Tools!
                                            Core-at-a-Glance




                                                                      learn.understand.adopt
        Communities were                          Tool
      unfamiliar with doing a                Developed using
                                        RTI Comprehensive Needs
           SPF Needs                     Assessment Process and
          Assessment.                        Guidance Binder




TA Objective!                   TA Modality
         Help communities
        understand how to                  F2F Training
      capture, catalogue and            Coaching & Debrief
       prioritize intervening           sessions after CAC
           variables and                     meetings
        contributing factors


                                                                  2
Capacity


Challenges!                         Tools!
        Communities needed




                                                                  learn.understand.adopt
         to understand and               • Stages of Readiness
         build their internal          • Suggested approaches
       capacity. Based on the                to build capacity
         new data from the
        Needs Assessment.



TA Objective!                   TA Modality

        Help communities                      F2F Training/CAC
         understand the                           Meetings
          importance of                      Coaching & Debrief
       community readiness                   sessions after CAC
                                                  meetings
             scores.
Planning

Challenges!                          Tools!
      Communities might say
        “sounds" like a great                 NREPP website




                                                                         learn.understand.adopt
      strategy or intervention;
         however there is no            Evidenced-based strategies
                                            guidance document
      evidence of outcomes.




TA Objective!                     TA Modality
          Help communities
           understand the                  Conference Call/
         significance behind                Screen Share
        selecting evidenced-              Coaching & Debrief
          based strategies.               sessions after initial
       strategies that already                  training
         have demonstrated
               success.

                                                                     2
Planning

Challenges!                          Tools!
      Communities lack the               Refer to Evidenced-based
         capacity to find                   strategies guidance




                                                                        learn.understand.adopt
       documentation that                        document
     supports their evidence-
                                              Empirical Request
     based practice strategies
                                                  System




TA Objective!                    TA Modality
         In consultation with
                                                 Website
      communities, assist in             Conference /Screen Share
              accessing                     Coaching & Debrief
     documentation empirical                     Sessions
       literature related to a
      community's selected
     evidence-based strategy.


                                                                    2
Planning

Challenges!                           Tools!




                                                                   learn.understand.adopt
       Communities typically
       intervene at the host
        not the environment




TA Objective!                     TA Modality
                                        Conference/Screen Share
         Help communities
        understand that real              Coaching & Debrief
        change occurs when                sessions after initial
      strategies are applied in                 training
          a comprehensive
               manner


                                                               2
Implementation


Challenges!                   Tools!




                                                              learn.understand.adopt
        When and how do
          communities                  CLI /Action Plan
         implement their
            approved
           strategies?



TA Objective!              TA Modality
       Help communities
                                    Conference Call/
       stay grounded and             Screen Share
        focused on their           Coaching sessions
        approved Action
              Plan


                                                          2
Implementation

Challenges!                       Tools!
      Different communities;




                                                                  learn.understand.adopt
        similar but unique
            challenges                     SPF Tip Sheets
     implementing strategies




TA Objective!                  TA Modality
        To create tips that
       addresses some of               Information Transfer
         similar issues or              Technical Services
            challenges
       experienced by the
               SRs

                                                              2
Evaluation

Challenges!                        Tools!

      Communities and local            RTI Local Evaluation




                                                                    learn.understand.adopt
         evaluators could              Guidance Workbook
      become burdened with
        having to develop              RTI Evaluation Portal
         evaluation tools




 TA objective!                  TA Modality
       To develop uniformed
        evaluation tools that
                                             Conference Call/
       can be used to assist
                                              Screen Share
      local evaluators across
                                            Coaching sessions
           GA-SPF sites



                                                                2
Cultural Competency

Challenges!                        Tools!
         Communities have               Characteristics of a




                                                                learn.understand.adopt
     different understandings         Diverse CAC Worksheet
           of how cultural
      competency should be
     infused in SPF process.




TA Objective!                   TA Modality
                                             F2F Training
     Communities will have a
                                            CAC Coaching
     common understanding
       the significance of
      cultural competency.



                                                            2
Sustainability


Challenges!                         Tools!




                                                                    learn.understand.adopt
     Staff turnover presents
    challenges in maintaining                 Topical
         consistent SPF
       community efforts




TA Objective!                   TA Modality
     Help communities diffuse
     SPF knowledge through                Standing Ad hoc
            their CAC                  Trainings as requested




                                                                2
learn.understand.adopt
     LEARNING COMMUNITY



Team Lead CITF Coach – Marcus Bouligny
CITF Coach – Tiffiany Aholou


                                         30
Learning Community


  Which SPF Step presented a notable
   challenge in your community or




                                                   learn.understand.adopt
               system?

     What was on your T/TA wish-list
     around this particular challenge?


Team Lead CITF Coach – Marcus Bouligny
CITF Coach – Tiffiany Aholou


                                            31
In Their Words…
Special Thanks
           Dr. Jim Wolk




                                     learn.understand.adopt
          Dr. Amy Glass
         Tiffiany Aholou
         Shayla Bennett
        Marcus Bouligny
           Adriel Jones
Dr. Phillip Graham & RTI Team
    Margie Irizarry-DelaCruz
    SPF Nine Communities




                                33

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Npn 2011 building community capacity through ttambfn(2)

  • 1. BUILDING COMMUNITY CAPACITY THROUGH TTA learn.understand.adopt Marcus Bouligny Tiffiany M. Aholou Pam Johnson
  • 2. Presentation Agenda learn.understand.adopt !  Overview: SPF-SIG in Georgia !  CITF Framework !  CITF Framework in SPF Context !  Learning Community Comments !  GA-SPF Nine Video Clip !  Closing 2
  • 3. SPF SIG Cohort III learn.understand.adopt State of Georgia Training and Technical Assistance GA-SPF-SIG Coordinator - Pam Johnson 3
  • 4. Lack of Coordinated State Level Technical Assistance learn.understand.adopt !  In response to the SPF SIG RFA we cited this area as a challenge for the State of Georgia for several reasons: –  Size/Area of the State of Georgia –  Density of Metro populations –  Number of prevention funded service providers needing technical assistance 4
  • 5. Extending State Capacity !  Community Initiative Task Force learn.understand.adopt (CITF)= a pool of consultants with expertise in each area of the SPF process !  Contract with Georgia State University/School of Social Work 5
  • 6. Prevention Provider’s level of Knowledge learn.understand.adopt !  Prevention workforce lack of baseline knowledge of core prevention strategies and best practices !  Lack of sharing of knowledge - creating disproportionate number of services in more rural counties 6
  • 7. Need for more “specialized” TA learn.understand.adopt !  Every County-Community-Provider is different !  Varying skill levels in prevention core competencies !  Lack of Culturally Competent Trainers/ Coaches 7
  • 8. learn.understand.adopt CITF Framework Team Lead CITF Coach – Marcus Bouligny CITF Coach – Tiffiany Aholou 8
  • 9. Complexity !  SAMSHA's expansion of the SPF and the launch of learn.understand.adopt the eight strategic initiatives have laid a very clear direction for change. !  Although this shift has opened the door for exciting new advances in community health and wellness it has also revealed many gaps in understanding, skills and adoption by those charged with implementing programs.
  • 10. Big Question learn.understand.adopt   How do we prepare the nine SPF-SIG communities to learn, build skills and facilitate adoption of the SPF framework as well as the implementation of their Strategies?
  • 11. Conceptual Framework CITF Framework SR Challenges CITF Outcomes Solutions !  Communities !  Lack of are prepared !  Training understanding to impact !  Technical of new process selected Assistance (SPF 5 steps) priority areas !  Guidance !  Limited History Documents !  Lack of skills !  Monthly !  Limited Human Check-in Resources !  Information !  Limited Peer Transfer Access/ Work (web-based Silos
  • 12. At the Core learn.understand.adopt ELEMENTS ATTRIBUTES  Research  Collaboration  Support  Adaptation  Access  Interpersonal Skills
  • 13. Roles & Responsibilities The primary role of the CITF Coach is to: learn.understand.adopt !  Act as a conduit for T/TA and other state- sponsored support services. !  Maintain consistent contact with the SRs to stay abreast of their ongoing needs. !  Ensure that SRs receive timely and appropriate support with the SPF process.
  • 14. Training and Technical Assistance Training: To increase knowledge and skills of SPF learn.understand.adopt using various state approved tools Technical Assistance: Coach SRs to understand and adopt the principles of SPF
  • 15. Modalities Face-to- learn.understand.adopt Face (F2F) Conference Conference Screen Calls Share (CC) (CSS)
  • 16. Technical Services Technical Services: Aid in the development of core tools and guidance documents as well as provide access to empirical literature that supports SRs selection of evidenced-based interventions. learn.understand.adopt WRITING •  Development of training curriculum •  Creation of SPF Tip Sheets REVIEW •  Review of SR products SEARCHES •  Empirical searches of evidenced based practices, policies, and programs
  • 17. e Information Transfer Information Transfer: To create an open exchange of information to the State and SRs learn.understand.adopt MONTHLY SHARE CALLS •  Create an outlet for SRs to share their progress on the various steps of the SPF •  Provides a ‘learning community’ for SRs to learn from their peers successes and challenges WEBSITE MAINTENANCE •  To provide web-based access to updated tools, documents, and other pertinent information regarding the various SPF steps •  Acts as a portal to other web-based services offered to the SRs (i.e. RTI , ECCO, and Empirical Search Request ECCO ENTRIES •  To document SR progress •  Provides a vehicle to track and monitor TTA requests
  • 18. learn.understand.adopt CITF FRAMEWORK IN SPF CONTEXT Team Lead CITF Coach – Marcus Bouligny CITF Coach – Tiffiany Aholou 18
  • 19.
  • 20. Assessment Challenges! Tools! Core-at-a-Glance learn.understand.adopt Communities were Tool unfamiliar with doing a Developed using RTI Comprehensive Needs SPF Needs Assessment Process and Assessment. Guidance Binder TA Objective! TA Modality Help communities understand how to F2F Training capture, catalogue and Coaching & Debrief prioritize intervening sessions after CAC variables and meetings contributing factors 2
  • 21. Capacity Challenges! Tools! Communities needed learn.understand.adopt to understand and • Stages of Readiness build their internal • Suggested approaches capacity. Based on the to build capacity new data from the Needs Assessment. TA Objective! TA Modality Help communities F2F Training/CAC understand the Meetings importance of Coaching & Debrief community readiness sessions after CAC meetings scores.
  • 22. Planning Challenges! Tools! Communities might say “sounds" like a great NREPP website learn.understand.adopt strategy or intervention; however there is no Evidenced-based strategies guidance document evidence of outcomes. TA Objective! TA Modality Help communities understand the Conference Call/ significance behind Screen Share selecting evidenced- Coaching & Debrief based strategies. sessions after initial strategies that already training have demonstrated success. 2
  • 23. Planning Challenges! Tools! Communities lack the Refer to Evidenced-based capacity to find strategies guidance learn.understand.adopt documentation that document supports their evidence- Empirical Request based practice strategies System TA Objective! TA Modality In consultation with Website communities, assist in Conference /Screen Share accessing Coaching & Debrief documentation empirical Sessions literature related to a community's selected evidence-based strategy. 2
  • 24. Planning Challenges! Tools! learn.understand.adopt Communities typically intervene at the host not the environment TA Objective! TA Modality Conference/Screen Share Help communities understand that real Coaching & Debrief change occurs when sessions after initial strategies are applied in training a comprehensive manner 2
  • 25. Implementation Challenges! Tools! learn.understand.adopt When and how do communities CLI /Action Plan implement their approved strategies? TA Objective! TA Modality Help communities Conference Call/ stay grounded and Screen Share focused on their Coaching sessions approved Action Plan 2
  • 26. Implementation Challenges! Tools! Different communities; learn.understand.adopt similar but unique challenges SPF Tip Sheets implementing strategies TA Objective! TA Modality To create tips that addresses some of Information Transfer similar issues or Technical Services challenges experienced by the SRs 2
  • 27. Evaluation Challenges! Tools! Communities and local RTI Local Evaluation learn.understand.adopt evaluators could Guidance Workbook become burdened with having to develop RTI Evaluation Portal evaluation tools TA objective! TA Modality To develop uniformed evaluation tools that Conference Call/ can be used to assist Screen Share local evaluators across Coaching sessions GA-SPF sites 2
  • 28. Cultural Competency Challenges! Tools! Communities have Characteristics of a learn.understand.adopt different understandings Diverse CAC Worksheet of how cultural competency should be infused in SPF process. TA Objective! TA Modality F2F Training Communities will have a CAC Coaching common understanding the significance of cultural competency. 2
  • 29. Sustainability Challenges! Tools! learn.understand.adopt Staff turnover presents challenges in maintaining Topical consistent SPF community efforts TA Objective! TA Modality Help communities diffuse SPF knowledge through Standing Ad hoc their CAC Trainings as requested 2
  • 30. learn.understand.adopt LEARNING COMMUNITY Team Lead CITF Coach – Marcus Bouligny CITF Coach – Tiffiany Aholou 30
  • 31. Learning Community Which SPF Step presented a notable challenge in your community or learn.understand.adopt system? What was on your T/TA wish-list around this particular challenge? Team Lead CITF Coach – Marcus Bouligny CITF Coach – Tiffiany Aholou 31
  • 33. Special Thanks Dr. Jim Wolk learn.understand.adopt Dr. Amy Glass Tiffiany Aholou Shayla Bennett Marcus Bouligny Adriel Jones Dr. Phillip Graham & RTI Team Margie Irizarry-DelaCruz SPF Nine Communities 33