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Introduction to operations management

  1. Introduction to Operations Management
  2. Typical Organization Chart © Wiley 2010
  3. OM’s Transformation Process © Wiley 2010
  4. Examples of Various Operations Operations Examples Goods Producing Farming, mining, construction , manufacturing, power generation Storage/ Transportation Warehousing, trucking, mail service, moving, taxis, buses, hotels, airlines Exchange Retailing, wholesaling, banking , renting, leasing, library, loans Entertainment Films, radio and television, concerts, recording Communication Newspapers, radio and television newscasts, telephone, satellites
  5. OM Decisions © Wiley 2010
  6. The H istorical Evolution of Operations Management
  7. Significant Events in Operations Management
  8. Business Information Flow © Wiley 2010
  9. Business Functions Overlap Operations Finance Marketing
  10. Business Functions - Bank (1 of 3) Operations Finance/ Accounting Marketing Check Clearing Teller Scheduling Transactions Processing Security Commercial Bank © 1984-1994 T/Maker Co.
  11. Business Functions – Airline (2 of 3) Operations Finance/ Accounting Marketing Ground Support Flight Operations Facility Maintenance Catering Airline
  12. Business Functions – Manufacturer (3 of 3) Operations Finance/ Accounting Marketing Production Control Manufacturing Quality Control Purchasing Manufacturing
  13. Simple Product Supply Chain Suppliers’ Suppliers Direct Suppliers Producer Distributor Final Consumer
  14. New Concepts and Trends (3 of 6) : Outsourcing Buying goods or services rather than producing goods or performing services within the organization
  15. Social Responsibility & Ethics
  16. Theories of Social Responsibility Maximizing Profits Moral Minimum Stakeholder Interest Corporate Citizenship
  17. Entrepreneurship & Intrapreneurship
  18. Introduction to Entrepreneurship There is tremendous interest in entrepreneurship around the world According to the GEM 2005 study, about 330 million people, or 14% of the adults in the 35 countries surveyed, are involved in forming new businesses
  19. Why Become an Entrepreneur? There are three primary reasons that people become entrepreneurs and start their own firms Desire to be their own boss Financial rewards Desire to pursue their own ideas
  20. Steps in the Entrepreneurial Process (1 of 2) Step 1 Step 2 Developing Successful Business Ideas
  21. Steps in the Entrepreneurial Process (2 of 2) Step 3 Step 4

Hinweis der Redaktion

  1. You should stress that the time-based historical perspective is only one way to look at the development of Operations Management, outcome focus is another.
  2. 3