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Enhancing Student
Success
   With
Enhancing Student
Success
Its not
always easy
for students
Every student
 experiences
  challenges
Family Problems

Work Problems

Social Problems
Students Become
    Confused
   Fall Behind
    Drop Out
        or
    Give Up
All Courses Have
    Challenges
Especially an
Online Course
Unless There
is a Focus on
   Creating
Great Online
  Classes for
   Student
   Success
The First
Big Step
What is
Quality
Matters?
What is
     Quality
     Matters?
A set of quality standards
for online course design
What is
     Quality
     Matters?
A set of quality standards
for online course design

A faculty-centered peer
review process for
online courses
What is
Quality
Matters?
What is
     Quality
     Matters?
A tool used by
instructional design staff
their work with faculty
What is
     Quality
     Matters?
A tool used by
instructional design staff
their work with faculty

A professional
development opportunity
for both faculty and staff
Review Process that is
Review Process that is

            Faculty-driven
Review Process that is

            Faculty-driven

            Peer Review
Collaborative
Collaborative   Continuous
Collaborative   Continuous




  Collegial
Collaborative   Continuous




  Collegial     Centered
Factors Affecting Course Quality
Online Quality Pie
Factors Affecting Course Quality
Online Quality Pie
                     Course Design
Factors Affecting Course Quality
Online Quality Pie
                     Course Design
                     Course Delivery
Factors Affecting Course Quality
Online Quality Pie
                     Course Design
                     Course Delivery
                     Course Content
Factors Affecting Course Quality
Online Quality Pie
                     Course Design
                     Course Delivery
                     Course Content
                     Institutional Infrastructure
Factors Affecting Course Quality
Online Quality Pie
                     Course Design
                     Course Delivery
                     Course Content
                     Institutional Infrastructure
                     LMS
Factors Affecting Course Quality
Online Quality Pie
                     Course Design
                     Course Delivery
                     Course Content
                     Institutional Infrastructure
                     LMS
                     Faculty Readiness
Factors Affecting Course Quality
Online Quality Pie
                     Course Design
                     Course Delivery
                     Course Content
                     Institutional Infrastructure
                     LMS
                     Faculty Readiness
                     Student Readiness
Role in Quality Assurance


Looks at Course Design
Role in Quality Assurance


A process for peer-to-peer feedback
Role in Quality Assurance


A process for peer-to-peer feedback

     Continuous
    improvement
Role in Quality Assurance


A process for peer-to-peer feedback

     Continuous
    improvement

     Meet shared
  standards of best
      practices
What QM is NOT About
What QM is NOT About



Not about the individual instructor
What QM is NOT About



Not about the individual instructor


      It’s about the Course
What QM is NOT About
What QM is NOT About



  Not about faculty evaluation
What QM is NOT About



  Not about faculty evaluation


   It’s about Course Quality
What QM is NOT About
What QM is NOT About



     Not about judgment
What QM is NOT About



        Not about judgment


It’s about diagnosis and improvement
What QM is NOT About
What QM is NOT About



    Not about “win/lose”
       or “pass/fail”
What QM is NOT About



          Not about “win/lose”
             or “pass/fail”


It’s about continuous improvement in
       a supportive environment
Quality Matters Rubric
Course Overview
and Introduction
Course Overview
 and Introduction
Instructions make clear
   how to get started
Course Overview
 and Introduction
Instructions make clear
   how to get started

Purpose of course
Course Overview
 and Introduction
Instructions make clear
   how to get started

Purpose of course

How to get started
Course Overview
 and Introduction
Instructions make clear
   how to get started

Purpose of course

How to get started

Introductions of participants
Learning Objectives
Learning Objectives
 Measurable learning
 outcomes explained
Learning Objectives
  Measurable learning
  outcomes explained

Learning objectives describe
  measurable outcomes
Learning Objectives
  Measurable learning
  outcomes explained

Learning objectives describe
  measurable outcomes

Learning objectives
  stated clearly
Learning Objectives
  Measurable learning
  outcomes explained

Learning objectives describe
  measurable outcomes

Learning objectives
  stated clearly

Appropriately designed
 learning objectives
Assessment and
 Measurement
Assessment and
       Measurement

Course grading clearly explained
Assessment and
       Measurement

Course grading clearly explained

   Course grading policy
     is stated clearly
Assessment and
       Measurement

Course grading clearly explained

   Course grading policy
     is stated clearly

    Specific grading criteria
        is presented
Assessment and
       Measurement

Course grading clearly explained

   Course grading policy
     is stated clearly

    Specific grading criteria
        is presented

    Students have multiple
    grading opportunities
Instructional Materials
Instructional Materials

Clear explanation of purpose and
  use of instructional materials
Instructional Materials

Clear explanation of purpose and
  use of instructional materials

 Materials contribute to
 learning objectives
Instructional Materials

Clear explanation of purpose and
  use of instructional materials

 Materials contribute to
 learning objectives

  Instructional Materials
       are current
Instructional Materials

Clear explanation of purpose and
  use of instructional materials

 Materials contribute to
 learning objectives

  Instructional Materials
       are current

    Distinction between
  required and optional
  materials is explained
Learner Interaction
 and Engagement
Learner Interaction
 and Engagement
Active learning is used
    and explained
Learner Interaction
     and Engagement
    Active learning is used
        and explained

   Learning activities
support active learning
Learner Interaction
     and Engagement
    Active learning is used
        and explained

   Learning activities
support active learning

  Instructor response time
       clearly stated
Learner Interaction
     and Engagement
    Active learning is used
        and explained

   Learning activities
support active learning

  Instructor response time
       clearly stated

  Requirements for student
   interaction articulated
Course Technology
Course Technology

Appropriate technology
 is used and explained
Course Technology

   Appropriate technology
    is used and explained

Tools and media support
  learning objectives
Course Technology

   Appropriate technology
    is used and explained

Tools and media support
  learning objectives

Course navigation logical,
consistent and efficient
Course Technology

   Appropriate technology
    is used and explained

Tools and media support
  learning objectives

Course navigation logical,
consistent and efficient

Students can readily access
   course technologies
Learner Support
Learner Support
   Make aware of
institutional support
Learner Support
      Make aware of
   institutional support

Instructions clearly describe
  available tech support
Learner Support
      Make aware of
   institutional support

Instructions clearly describe
  available tech support

 Instructions to how students
can find institutional support
Learner Support
      Make aware of
   institutional support

Instructions clearly describe
  available tech support

 Instructions to how students
can find institutional support

Instructions as to how student
 services can help students
Accessibility
Accessibility
Strategies making your
course available to all
Accessibility
 Strategies making your
 course available to all

Provides guidance as to how
 to obtain accommodation
Accessibility
  Strategies making your
  course available to all

Provides guidance as to how
 to obtain accommodation

  Course contains alternatives
to auditory and visual content
Accessibility
  Strategies making your
  course available to all

Provides guidance as to how
 to obtain accommodation

  Course contains alternatives
to auditory and visual content

 Course design promotes readability
     & minimizes distractions
Rubric Standards
Rubric Standards

Course Overview and Introduction
Rubric Standards

Course Overview and Introduction
Learning Objectives
Rubric Standards

Course Overview and Introduction
Learning Objectives
Assessment and Measurement
Rubric Standards

Course Overview and Introduction
Learning Objectives
Assessment and Measurement
Instructional Materials
Rubric Standards

Course Overview and Introduction
Learning Objectives
Assessment and Measurement
Instructional Materials
Learner Interaction and Engagement
Rubric Standards

Course Overview and Introduction
Learning Objectives
Assessment and Measurement
Instructional Materials
Learner Interaction and Engagement
Course Technology
Rubric Standards

Course Overview and Introduction
Learning Objectives
Assessment and Measurement
Instructional Materials
Learner Interaction and Engagement
Course Technology
Learner Support
Rubric Standards

Course Overview and Introduction
Learning Objectives
Assessment and Measurement
Instructional Materials
Learner Interaction and Engagement
Course Technology
Learner Support
Accessibility
Quality matters copy

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Quality matters copy

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