1.
How the Pandemic is
reshaping the
Product world
Shiva Arunachalam
Sr. Product Manager, Uber

2.
Agenda
● What we do
● How we build
● The Pandemic strikes!
● The Human toll
● Organize-Reorganize
● Acceleration of trends
● The Big Bets
● Laser focused execution

3.
What we do

4.
Software products
Touch the real world
Shape societies
Change behaviors

5.
How we build

6.
Build locally
Experiment rapidly
Scale globally
Operate regionally

7.
The Pandemic strikes!

8.
Wuhan, China
U.S. in lockdown
Economies shut down
Great Depression?

9.
The Human toll

10.
Over 8 million cases
Over 449,000 dead
Over 40 million unemployed in the U.S.
The human cost is real

11.
Organize-Reorganize

12.
Technology as a force for good
Tech adoption skyrockets
Re-organize the workforce
Rethink what products mean

13.
Acceleration of trends

14.
Retail / E-commerce
Remote work / learning
Gaming / Entertainment
Healthcare

15.
Big Bets

16.
Ambient Wellness with Contactless options
E-commerce with A.R. / V.R.
Virtual Companions with Smart Assistants
Virtual Experience Economy

17.
Laser focused execution

18.
No more BAU
Constrained problem solving
Quicker execution
Everyone’s remote!

19.
Key takeaways
● The world has changed, behaviors can be shaped
● Deeper embrace of Technology
● Safety first solutions
● The future is now

20.
Thanks!