2. Hi, I’m Prakrut Mehta and my purpose is to help
organisations reach peak performance fast by helping them
• To stay Competitive
• Jumpstart a more creative culture and
• Keep moving in the right direction
I have 18 years Industry experience along with a PG Masters in
Business Management.
Over the years i have held several executive positions the most recent being
Co-Founder of Tricorex Ltd a workplace tech company based in UK.
Prior to Tricorex i was the CEO of AOS Studley India and prior to that i was the ED of
Knight Frank India.
Having attended many Learning programmes, I have felt most of them were not very
suitable for the Indian mindset, hence i developed 4 unique modules borrowing from global
concepts and adapting it to Indian scenario. I am passionate about India and this is my
attempt to provide Indian executives an opportunity to become globally competitive
WE SIMPLIFY
We focus on equipping you and your sales people with
methods and tools which are so simple they will embrace
them easily and effortlessly.
ANY SIZE COMPANY
Whether your company size consists of you alone, or you and a few sales
people or if you manage a national sales force, we have the right support
to catapult your team into success. (In this document we will refer here
to ‘you and your sales team’ – that covers any sales/business
development client services/client facing/ customer service
OUR KNOWLEDGE
Tapping into years of experience, our sessions
are fun, upbeat and get results fast. We use
real- life situations and thought provoking
exercises to engage, inspire and
empower you and your team.
About
Us
3. Programmes
enchant
2evangelize
CXP
Values
@workplace
innovate
2lead
Sales Training Programme
spread over 4 modules focused
on creating customer centric
culture. There are various
modules that cater to The
A simplified
programme
aimed at
learning to
innovate using
Design Thinking
technique
A programme to help
organisations/departments
find /define/redefine their
purpose and values.
A programme to help
organisations/departments
find /define/redefine their
purpose and values.
A workplace technology
platform for automation,
analytics and BI
4. enchant
2evangelize Customer Centric Selling Techniques
Sales
Essentials
Presentation &
Negotiations
• Exploration
• Listening
• Objections
• Negotiation
• Managing Clients' expectations
• Business Development
• Presenting
Comprehensive
Structure For Quick
Business Growth
1Day | Sales Managers & above
2 Days | Freshers - Sales Managers
Advanced Selling
Techniques
2 Days | Sales Managers - Sales Head
1
2
• Meta Programs
• How the client
is convinced
• Buying Strategy
• Motivational
strategy
• Influencer
program
• Values
• Rapport
• Eye patterns
3
4
• Essentials
• Where to start
• looking/
acquire leads
• Who to Target
• Plan, prepare,
execute
• Approaches
• What's your
message
• Relevance
• Timing
• Cold Calling
• Converting
techniques
1 Day | Sales Managers & above
Creating and
delivering
Powerful
presentations
that has clarity
and gets results
• Plan & prepare
• Influencing the
audience,
• Body
Language,
Negotiation
tactics that get
you the best
deal.
• Preparation
and Mindset
• Persuasion
techniques
• Closing
techniques
5. Goals
The workshop focuses on a tangible learning process.
Using the Design Thinking process to solve a practical
challenge, you will see how how all these skills instant
feedback, iteration fast−forward problem solving,
user−centered perspective−taking, and
interdisciplinary teamwork can jumpstart your idea
generating process. Instead of a take−home
message, you will gain a set of “I−know−how−to’s” to
bring home.
Activities
INTRODUCTION
Design thinking, a process
for creative problem
solving.
GATHER INSPIRATION
Inspire new thinking by
discovering what people
really need.
GENERATE IDEAS
Push past the obvious to
get to breakthrough
solutions.
MAKE IDEAS TANGIBLE
Build rough prototypes to
learn how to make ideas
better.
SHARE THE STORY
Craft a human story to
inspire others toward
action.
CONCLUSION
Through ongoing practice,
gain mastery and true
creative confidence.
innovate
2leadDesign Thinking Workshop
The Workshop
Design Thinking Workshop
for Innovative Teams
Learn about the design
thinking process, a
powerful framework for
understanding and solving
complex problems.
Over 2 days you will gain
an understanding of the
principles of Design
Thinking.
You will learn about the
process as well as methods
and tools to analyze user
needs, prototyping, and
generating ideas.
You will also get the chance
to apply these methods in a
small group of four to six
people.
What to Expect
In this workshop, we'll provide an introduction to
design thinking, and equip you with the tools to
take this method back to invigorate your team and
innovate within your organization. You can expect:
• Context of how design thinking has led to unique
and innovative solutions in a variety of settings.
• A firm understanding of what happens during
each phase of the process – empathize, define,
ideate, prototype and test.
• Practice with various methods from each phase
using a sample challenge.
• A chance to deepen collaboration within your
team, and to connect with other innovative
thinkers
• A fun, hands-on learning experience.
2 Days | Max 30 Team Mates
3 Projects | 90 Days Engagement
6. Ideal
Participants
• Business leaders that
are interested in driving
better customer
experiences in their
organizations and are
looking for tools that can
break down
organizational silos.
• Individuals interested in outside-in customer
centric design, building on agile and lean startup
principles as foundations for rapid CX Innovation.
• Sales teams
• Product teams
• Marketing & Branding teams
What is the
Value
Participants will learn
new skills that enable a
compelling
approach to delivering
CX from the customer’s
point of view.
They will be familiar with the unique CX Journey
Mapping
approach that overlays business objectives with
customer
experience so you can identify the moments
that matter and
prioritize the phases of your CX transformation
CXP
Customer Experience
What Is Client Experience
Mapping ?
The CX Journey Mapping Workshop is a hands-on,
crash course showcasing the step-by-step process
needed to take an outside-in approach to
mapping the journeys your customers have with
your product/ service
It’s a discovery process that helps organizations
rapidly frame their customer experience challenges
– and to formulate innovative and differentiated
approaches to address issues and capture
opportunities.
What are the
Key Learnings?
Specifically, participants will learn to:
1. Identify segments/persona and process to
map
2. Map “On stage” - people, materials, systems,
devices a customer
interacts with
3. Map "Back stage" - people and things the
customer does not see
4. Map feelings and attitudes toward your brand
5. Evaluate areas of financial success
6. Prioritize the moments that matter
7. Analyze functional and emotional needs in a
moment that matters
8. Brainstorm innovations to delight the
c u s t o m e r & d r i v e
financial
2 Days | Max 30 Team Mates
90 Days Engagement
7. How we do it?
Identify categories and
eliminate duplicates
Categorise
Grouping of various ideas in
to themes
Identify Themes
Group approval stage
Refine Theme Posters
People share their aha
moment during the entire
journey
Aha round
Talk about personal
stories/experiences
Success Stories In Pairs
Present individual pairs work
to the entire group
Present Categories Poster
Titles and value statements
for each theme
Theme Posters
An implementation plan
Living The values
03
01
02
04
05
06
08
07
Values
@workplaceOrganisation Values Workshop
Organisation
Values
• Provide a framework for how we treat one another
at work
• Provides a framework for how we treat our
customers.
•
• Helping us make sense of our working life and
how we fit in the big picture
• Providing a framework for achieving the vision
and increasing the effectiveness of the
organisation
• Creating an environment conducive to job
satisfaction as well as finding work which is
exciting and challenging.
The Process?
The values@workplace session has been designed
to inspire action among team members aimed at
driving organisational growth.
• Clearly identifying of your existing Values and the
Values of team members
• Uncovering and creating a new Vision for your
organisation
• Aligning your leadership team with the new
Vision and core Values of the organisation
• Obtaining agreement from team members on an
action plan to embed the agreed Vision and
Values in your organisation
2 Days | Max 100 Team Mates
8. Programmes Offered
Modules Coverage
Minimum
Participants
Maximum
Participant
Duration
( No of
Days)
Price per
day
Sales Essential
Basic Selling
Techniques
5 30 2 50,000
Advanced
Selling
Techniques
Selling Techniques
for experienced
professionals
5 15 1 50,000
Comprehensiv
e Structure For
Quick
Business
Growth
Focus on business
development and
solution selling
approach
5 15 1 50,000
Presentation &
Negotiations
Making and
delivering
presentations and
Effective
Negotiations
10 50 1 50,000
Design
Thinking
Newage innovation
and problem solving
tool
5 30 6 30,000
Customer
Experience
Management
Mapping and
designing customer
experience
5 30 6 30,000
Organisation
Values
Workshop
Define your
organisation values
5 100 1 50,000
T- SUITE A workplace technology platform for automation, analytics and BI . It is offered
complimentary for the first year for all participant
Modules At A Glance
9. T - S U I T ESmart Workplace Solutions
• Productivity Tracking
• Hotelling
• Seating & Resources Allocation
• Meeting Room Booking
• Visitor Management
• Employee Record Management
• Parking Management
• CRM
• Purchase Order Management
• Sales Order Management
• Inventory Management
• Sales Tracker
• Logistics Management
• Analytics
• Lease Management
• Document Management
• Expense Management
• Asset Management & Tracking
• Critical Date Management
• AMC Tracker
• Budget Planner
Workplace Management
A cloud based platform for managing and your
workplace and tracking your employee
productivity
Workflow Automation
Automate your workflow, track & manage
critical data and processes, review and
approve proposals and quotes and analyse
business performance , all using your cell
phone
Portfolio & Document
Management
Manage your portfolio and document along with
assets and expenses. Track critical dates and
analyse usage patterns
10. www.prakrutmehta.com
London
71-75 Shelton Street |Covent
Garden | London WC2H 9JQ
Co. Reg No 09567016
Mumbai
407 Vireshwar Chambers,
MG Road, Vile Parle (E)
Mumbai - 400057 India
+919820600788 | +91 9820600730
prakrut.mehta@tricorex.com
Pune
601,602, Ramsukh House,
Ganeshkhind Road,
Shivajinagar, Near Sancheti
Hospital, Pune, Maharashtra
411005
