3. Change Velocity
• Accelerated rate of change
driven by technology innovations
• Trends and shifts in consumer
behavior demand
evolved marketing services
• New ways to reach target audiences,
measure and track communications Source: Wikipedia
• With challenge comes opportunity — tools can make our
lives easier, too
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4. Selective Consumption
• Basic principle behind inbound marketing
• Consumers tune out traditional marketing
messages, choose what to consume and when
• Brands lose control, but gain loyalty by being there when
consumers need them
• Shifting budgets demand new strategies, tactics and
marketing skills
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5. Success Factors
• Outcomes > outputs
• Metrics that impact the bottom line
Image from HubSpot shows traffic sources
and lead conversion rate.
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7. Determine Objectives, Success Factors
and KPIs
• What do you want to
achieve?
• What factors impact this
goal?
• How will you truly measure
success?
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8. Example 1
• Objective: Increase brand awareness in Cleveland market
• Success Factors:
• (KPI) Website traffic from Cleveland
• Local media and blog mentions, and resulting traffic
• Social media reach and influence among Clevelanders
• (KPI) Cleveland leads and sales
• Reviews and referrals from Clevelanders
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9. Example 1
Image from Google Analytics shows geographic
origin of visits, drilled down to Cleveland.
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10. Example 1
Image (top) from Google Analytics shows where Cleveland
visitors come from. Image (bottom) from HubSpot shows
Lead Management tool, basic lead data available.
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11. Example 2
• Objective: Increase sales
• Success Factors:
• (KPI) Leads
• Engagement with lead-nurture outreach
• (KPI) Sales
• Look for:
• Actions that impact conversions (e.g. 80% of people who
complete lead form A visit page X)
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12. Example 2
Image from HubSpot Enterprise shows the
pages that assist in lead conversions.
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15. Spotlight on Content
Buyer-
Nurturing
focused Sale
Campaign
content
Cross-channel promotion: Share related resources to Work closely with sales
• Blog drive the lead further teams to ensure consistent
• Social media through the purchase path messaging, understand the
• PR pitches buyer
• PPC ads
• Guest articles
• Email
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16. Spotlight on Content
Sample Landing Page
Images from HubSpot show how a lead-nurturing email
campaign can follow content download.
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