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Turning Viewers into
Customers(faster!) with Video
The Best-Kept Secrets to:
I n b o u n d C o n 2 0 1 6
Kimbe MacMaster
Manager, Content Marketing
@Kimbe_Mac
Attention or
Engagement
TrustNurturing
+ +
65% of viewers watch more than ¾ of a video,
which is more than most text-based content.
Visitors spend an average of 88% more time on site
with a video than one without.
Including video in an introductory email reduced the
number of subscriber opt-outs by 75%.
It’s the next best thing to being there in person.
…and it touches our hearts.
Video engages our minds…
• Prospecting & Nurture Campaigns
• Large Content Initiatives
• Customer Appreciation
• Event Invitations
• Decide pre-production
• Build it into the script
• Add “video” and personalization in email subject line
• Use personalized splash screen in email
Best Practices for
Personalized Video:
• CTAs
• Email gates & in-video forms
• Questions, polls, & quizzes
• Driving traffic to other content assets
• Lead generation within video
• Building prospect profiles
Good for all stages of the funnel!
• Equal give and take
• Consider experience interruption
• Don’t keep asking
Best Practices for
Interactive Video:
Dance Craze Battle - BuzzFeed
March to New Office - VidyardLiveLatteArt-Tastemade
Townhall Q&A - Facebook
Online Course - Benefit Cosmetics
Product Launch - NewBalance
• Company events
• A look at your office/culture
• Product announcements
• Customer check-ins
• Set a goal
• Establish urgency and exclusivity
• Don’t sweat the production
Attention or
Engagement
TrustNurturing
+ +
Attention or
Engagement
TrustNurturing
+ +
More qualified
leads …
… that move through
the funnel faster…
… and stick
around longer.
InboundCon 2016 "Turning Viewers into Customers" - Kimbe MacMaster
InboundCon 2016 "Turning Viewers into Customers" - Kimbe MacMaster

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InboundCon 2016 "Turning Viewers into Customers" - Kimbe MacMaster

Hinweis der Redaktion

  1. Getting them to continue in the relationship to make it stronger.
  2. Mark Zuckerberg takes live Q&A from comments in his town hall meetings Benefit Costmetics does online courses live. NewBalance launched live shoe and actually had e-retail on the same page as the video