11. Six Critical Skills of Team Members
• Interpersonal communication
• Systematic problem-solving
• Planning and goal setting
• Collaborative conflict resolution
• Group decision making
• Meeting management
13. Ten Qualities of An Effective
Team Player
• Demonstrates reliability
• Communicates constructively
• Listens actively
14. Ten Qualities of An Effective
Team Player
• Functions as an active participant
• Shares openly and willingly
• Cooperates and pitches in to help
15. Ten Qualities of An Effective
Team Player
• Exhibits flexibility
• Works as a problem-solver
• Treats others in a respectful and
supportive manner
• Shows commitment to the team
16. 8 Roles of a Team Leader
• Provide Purpose
• Establish Shared Ownership
• Develop Team members to the fullest
potential
• Build a star team, not a team of stars
• Motivate and inspire team members
• Lead and facilitate constructive
communication
• Monitor, but don’t micromanage
17. Supervisors as Coaches
• Meet Regularly
• Give lots of feedback
• Help resolve problems
and conflicts
• Push accountability
• Mentor
18. Encourage Excellence
• Review Progress Regularly
• Provide constructive feedback
• Support Professional Development
• Address problems constructively and timely
• Recognize successes
19. Seven C’s of Effective Team Performance
Clarity
An understanding of the teams purpose, expected outcomes, roles, responsibilities, and
expectations
20. Seven C’s of Effective Team Performance
Capability
Having the necessary skills and knowledge to complete tasks efficiently and appropriately.
21. Seven C’s of Effective Team Performance
Collaboration
An understanding of how to work together and use resources effectively to achieve team
goals
22. Seven C’s of Effective Team Performance
Commitment
A high degree of commitment to the team’s mission and to each other.
23. Seven C’s of Effective Team Performance
Communication
An understanding of positive communication practices, including active listening, and giving and receiving feedback
24. Seven C’s of Effective Team Performance
Continuous Improvement
An commitment to continuously improve work processes and team effectiveness.
25. Seven C’s of Effective Team Performance
Creativity
Conditions that encourage diverse thinking, new ideas, and innovative solutions
28. Comparison of a Team Coach and
a Work Group Boss
Function Coach of Team Boss of Work Group
Control and Plays leadership role and Nearly total control
responsibility of group pushes accountability so and responsibility for
that team members the group; the
share in what affects the authority figure
team as a whole
Outcomes focused on Performance results and Business, work
development of team getting done
Extent of guidance Frequent. Teaches, Rare. Guides more
supports, clarifies by telling people what
direction, gets resources, to do
gives feedback,
encourages, challenges
29. Comparison of a Team Coach and
a Work Group Boss
Function Coach of Team Boss of Work Group
Communication flow Group level and one- Moore often one-on-
with staff on-one one
Two-way interactions More one-way
interactions
Decision making, Involves team in Makes more
planning, problem issues affecting the decisions, plans
solving group Solves most problems
Consults to seeks affecting the group
consensus
Hinweis der Redaktion
It is easy to think that teamwork is natura, and that people instinctively have the interpersonal skills to work together. Perhaps that was more true 150 years ago when tema success – in the form of families or viallages working togeter to rais a barn or bring in the crop might have been rewarded. However, since the industrial lage, performance of the individual has been paramount. One gets hired on his or her individual merit. Companies hire individuals to fill specific needs and those getting hired stand alon or wlk on their individual skills. While so many things are given attention in the workplace, attention to the team as a whoe may not be given enough attention. Resulting in dysfunction and failure
It is easy to think that teamwork is natura, and that people instinctively have the interpersonal skills to work together. Perhaps that was more true 150 years ago when tema success – in the form of families or viallages working togeter to rais a barn or bring in the crop might have been rewarded. However, since the industrial lage, performance of the individual has been paramount. One gets hired on his or her individual merit. Companies hire individuals to fill specific needs and those getting hired stand alon or wlk on their individual skills. While so many things are given attention in the workplace, attention to the team as a whoe may not be given enough attention. Resulting in dysfunction and failure
The clasrit of a teams mission goal and roles hel to define the teams direction Clarity iof purpose focuses a team on what to accomplish and how it fits within an organizations larger priorities. When the directions is clear it is easier to accomplish work together
The teams collective skills, knowledge and experience form its foundation and help to determin the extent to which the team is able to perform to its potential. This is everybody’s job – to make sure that team members are capable….
Individuals must be anle to work individually and intedependently, in order to maximize performance and accomplish goals.
Every team member should demonstrate some commitment. Commitment to the team, to high performance standards, customer satisfaction , to name a few are critical to effective team performance.
A team must keep itself connected, informed, and coordinated. The quality of a teams communication can shed some lite on their effectiveness. High performing teams have open, honest communication,. This communication should not be hindered by fear or other problems.
This allows the team to adapt to new challenges. Efforts as individuals and as a team should be rigorously evaluated. The team must be able to react to changes in a way that masimizes and continually enhances team performance.
The environment should support taking appropriate risks, effective prroblem solving and tolerance for new and different ideas. Making new connections is important.