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Strategic Supplier Summit
   June 10, 2009
Apollo Group Confidential – Not for Distribution
Working together toward a mutually beneficial relationship

        PATRICK BLISS
        DIRECTOR, STRATEGIC SOURCING &
        PROCUREMENT


Apollo Group Confidential – Not for Distribution                     2
Agenda
 g

    • Introduction to Strategic Partnerships
    • Apollo Procurement Transformation
    • Expectations of our strategic suppliers
    • Benefits to our strategic suppliers
    • Closing remarks
            g




Apollo Group Confidential – Not for Distribution   3
The three pillars of a strategic relationship
          p
    Proc ment                g              p




                                                        mics




                                                                ommunity
                                                    cadem
       curem




                                                   Ac




Apollo Group Confidential – Not for Distribution
                                                               Co
                                                                           4
Apollo Strategic
    Partnerships - Defined
                                           •       Unencumbered two-way communication,
                                                   including pro-active communication of
                                                             pro active
                                                   opportunities
                                           •       Information sharing, planning, continuous
                                                   improvement
                                                      p
                                           •       Best in class pricing, efficiency-reduced
                                                   transactions costs for both parties
                                           •       Risk sharing
                                                              g
                                           •       Customer of Choice
                                           •       Supplier industry development (technology,
                                                   service level, cost)
                                                                ,     )
                                           •       Social responsibility/sustainability




Apollo Group Confidential – Not for Distribution                                                5
The Pyramids of Strategic Partnership
     y                g             p




Apollo Group Confidential – Not for Distribution   6
The Pyramids of Strategic Partnership
     y                g             p




Apollo Group Confidential – Not for Distribution   7
The Pyramids of Strategic Partnership
     y                g             p




Apollo Group Confidential – Not for Distribution   8
The Pyramids of Strategic Partnership
     y                g             p




Apollo Group Confidential – Not for Distribution   9
The Pyramids of Strategic Partnership
     y                g             p




Apollo Group Confidential – Not for Distribution   10
Apollo Purchasing – pre 2009
 p              g p
    •    Transactional in nature
    •    Fewer RFP’s / Less Defined
               RFP s
    •    NOT Strategic
    •    Few partnerships
           – Supplier changes at random
    •    Inability to consolidate supply base
           – Less maximizing of spend volume to key
                           g     p                y
             suppliers
    •    Manual Processes (PO, Contract,
         Settlement)
                   )
           – Costly to Apollo/Suppliers
           – Delays on invoice payment




Apollo Group Confidential – Not for Distribution      11
Present Day Sourcing & Procurement
          y        g
  • Purchase Order Automation • Spend Analysis/Visibility
         – Catalog Items                           – Accurate classification of
         – Immediate PO creation,                    spend data
           approval and transmission to                • Less Maverick Spend
           strategic supplier (upon                    • I
                                                         Increased volume f
                                                                  d l        for
           Requisition approval)                         strategic suppliers
         – July 2009 go-live                       – Visibility into existing
                                                     volume/consolidation
                                                   – Supplier record enrichment
                                                       • Parent/child relationships
                                                       • Duplicate records




Apollo Group Confidential – Not for Distribution                                      12
The Future – 2010 and Beyond
                        y
  • Contract Lifecycle                             • Invoice Settlement
    Management                                        – e Invoicing solution
                                                        e-Invoicing
         – Robust, automated                              • Ariba
           contract authoring,                        – Upgrade to invoice
           monitoring and                               approval workflow
                                                                 l   kfl
           management tool and                          application
           repository
                                                      – Enhancement of
         – Will enhance contract                        Purchasing Card (P-Card)
           procedures and process                       functionality
           timelines
         – R
           Renewals and expirations
                    l   d     i ti
           more diligently controlled




Apollo Group Confidential – Not for Distribution                                   13
Apollo Strategic Sourcing & Procurement
 p           g          g
    • Definition
           – …….identifying value opportunities within the Supply environment
                identifying                                       environment…….

    • The Goal
           – More value for Apollo’s spend

    • The Means
           – Aggressive, market competitive cost structures/discounts
           – Developing and maturing key business partnerships to provide
             maximum opportunity
           – Integrating transparency in supply process to streamline sourcing
             activities and acquisitions
           – Finding added value services that enhance Apollo operational and
             financial processes




Apollo Group Confidential – Not for Distribution                                   14
Apollo Strategic Sourcing & Procurement
 p           g          g




Apollo Group Confidential – Not for Distribution   15
World-Class Sourcing/Procurement
                   g
    •    Measurable and sustainable cost savings/cost avoidance
    •    Alignment of strategic plans to organizational objectives and business strategy
    •    Adoption f
         Ad ti of appropriate technology/automation to maximize P2P process effectiveness
                         i t t h l      / t    ti t       i i                ff ti
    •    Development and retention of highly qualified, highly motivated staff
    •    Standardization of key procurement processes and policies that are clearly defined and
         maintain maximum compliance and support within the entire organization
    •    “Green” or socially responsible purchasing considerations
    •    Well-developed strategic supplier partnerships which incorporate detailed supplier
         scorecards and measurements
    •    Contract compliance
                     p
    •    Minimal “maverick” spending
    •    Integration into the budgeting/planning process to ensure accurate budgetary expectations
    •    Multi-year strategic procurement plans
    •    Center-led P
         C t l d Procurement functionality
                           tf    ti   lit
    •    Low-Cost Country Sourcing
    •    Utilization of spend analytics to focus sourcing efforts




Apollo Group Confidential – Not for Distribution                                                     16
Current Apollo Initiatives
         p
                                                   •   Ariba Implementation
                                                        – Spend Visibility, Sourcing Pro,
                                                          Procurement Content, Invoice Pro
                                                   •   Contract Lifecycle Management (CLM)
                                                       tool
                                                   •   Purchase Order Automation
                                                   •   Improved forecasting with strategic
                                                       suppliers
                                                   •   Supplier Scorecards
                                                   •   Organization changes
                                                        – Separation of tactical and strategic duties
                                                   •   Sustainable alternatives



Apollo Group Confidential – Not for Distribution                                                        17
Apollo Expectations of Strategic
Suppliers
    •    Customer of Choice
           – Market Competitive/Best-in-Class
             pricing
           – First fill of orders
           – Advance notice of supply
             restrictions
                  • Alternative product
                    recommendations
           – Transparency
                  • Down to 2nd/3rd level of supply
                    chain

    •    Supplier financial stability
    •    Business technology adoption
           – e-Invoicing (B2B)
                  • Standard/Consistent information
                    on invoices (PO/CC# Qty Price,
                                (PO/CC#, Qty, Price
                    Description)


Apollo Group Confidential – Not for Distribution      18
Apollo Expectations of Strategic Suppliers
 p       p                   g     pp
• Communication
      – Industry Trends
      – Upcoming Supplier
        Developments
      – Competitive Insights
      – Open Feedback
             • Apollo processes, incompatibility
      – Focused Communication
             • Sourcing – central communication
               point for SRM (non-technical
               discussions)




Apollo Group Confidential – Not for Distribution   19
Apollo Expectations of Strategic Suppliers
 p       p                   g     pp

    • Legal resource commitment
           – M t service agreements
             Master  i           t
           – Timely turnaround

    • Early Payment Discounts
    • Global Procurement support
    • S i l responsibility/sustainability
      Social       ibilit /   t i bilit




Apollo Group Confidential – Not for Distribution   20
Benefits to Strategic Suppliers
                  g     pp




        Source: Hackett Group 2008




Apollo Group Confidential – Not for Distribution   21
Benefits to Strategic Suppliers
                  g     pp
    •    Growth Opportunities                      •   Quicker
           – Supplier consolidation
               pp                                      turnaround/settlement of
                                                       payments
    •    Earlier forecasting of Apollo
         needs                                     •   Longer term contracts
           – Annual volume commitments             •   Expansion of client base
    •    Clear understanding of                         – Students/Faculty/Employees/
         Apollo’s “grade” of supplier’s                   Alumni
         services/delivery                         •   Academic Alliance
    •    Apollo open communication on              •   Apollo recognition
         organizational                                 – PR/Testimonial opportunities
         strategy/direction




Apollo Group Confidential – Not for Distribution                                         22
Questions & Answers
Apollo Group Confidential – Not for Distribution

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2009 Apollo Group Strategic Supplier Summit

  • 1. Strategic Supplier Summit June 10, 2009 Apollo Group Confidential – Not for Distribution
  • 2. Working together toward a mutually beneficial relationship PATRICK BLISS DIRECTOR, STRATEGIC SOURCING & PROCUREMENT Apollo Group Confidential – Not for Distribution 2
  • 3. Agenda g • Introduction to Strategic Partnerships • Apollo Procurement Transformation • Expectations of our strategic suppliers • Benefits to our strategic suppliers • Closing remarks g Apollo Group Confidential – Not for Distribution 3
  • 4. The three pillars of a strategic relationship p Proc ment g p mics ommunity cadem curem Ac Apollo Group Confidential – Not for Distribution Co 4
  • 5. Apollo Strategic Partnerships - Defined • Unencumbered two-way communication, including pro-active communication of pro active opportunities • Information sharing, planning, continuous improvement p • Best in class pricing, efficiency-reduced transactions costs for both parties • Risk sharing g • Customer of Choice • Supplier industry development (technology, service level, cost) , ) • Social responsibility/sustainability Apollo Group Confidential – Not for Distribution 5
  • 6. The Pyramids of Strategic Partnership y g p Apollo Group Confidential – Not for Distribution 6
  • 7. The Pyramids of Strategic Partnership y g p Apollo Group Confidential – Not for Distribution 7
  • 8. The Pyramids of Strategic Partnership y g p Apollo Group Confidential – Not for Distribution 8
  • 9. The Pyramids of Strategic Partnership y g p Apollo Group Confidential – Not for Distribution 9
  • 10. The Pyramids of Strategic Partnership y g p Apollo Group Confidential – Not for Distribution 10
  • 11. Apollo Purchasing – pre 2009 p g p • Transactional in nature • Fewer RFP’s / Less Defined RFP s • NOT Strategic • Few partnerships – Supplier changes at random • Inability to consolidate supply base – Less maximizing of spend volume to key g p y suppliers • Manual Processes (PO, Contract, Settlement) ) – Costly to Apollo/Suppliers – Delays on invoice payment Apollo Group Confidential – Not for Distribution 11
  • 12. Present Day Sourcing & Procurement y g • Purchase Order Automation • Spend Analysis/Visibility – Catalog Items – Accurate classification of – Immediate PO creation, spend data approval and transmission to • Less Maverick Spend strategic supplier (upon • I Increased volume f d l for Requisition approval) strategic suppliers – July 2009 go-live – Visibility into existing volume/consolidation – Supplier record enrichment • Parent/child relationships • Duplicate records Apollo Group Confidential – Not for Distribution 12
  • 13. The Future – 2010 and Beyond y • Contract Lifecycle • Invoice Settlement Management – e Invoicing solution e-Invoicing – Robust, automated • Ariba contract authoring, – Upgrade to invoice monitoring and approval workflow l kfl management tool and application repository – Enhancement of – Will enhance contract Purchasing Card (P-Card) procedures and process functionality timelines – R Renewals and expirations l d i ti more diligently controlled Apollo Group Confidential – Not for Distribution 13
  • 14. Apollo Strategic Sourcing & Procurement p g g • Definition – …….identifying value opportunities within the Supply environment identifying environment……. • The Goal – More value for Apollo’s spend • The Means – Aggressive, market competitive cost structures/discounts – Developing and maturing key business partnerships to provide maximum opportunity – Integrating transparency in supply process to streamline sourcing activities and acquisitions – Finding added value services that enhance Apollo operational and financial processes Apollo Group Confidential – Not for Distribution 14
  • 15. Apollo Strategic Sourcing & Procurement p g g Apollo Group Confidential – Not for Distribution 15
  • 16. World-Class Sourcing/Procurement g • Measurable and sustainable cost savings/cost avoidance • Alignment of strategic plans to organizational objectives and business strategy • Adoption f Ad ti of appropriate technology/automation to maximize P2P process effectiveness i t t h l / t ti t i i ff ti • Development and retention of highly qualified, highly motivated staff • Standardization of key procurement processes and policies that are clearly defined and maintain maximum compliance and support within the entire organization • “Green” or socially responsible purchasing considerations • Well-developed strategic supplier partnerships which incorporate detailed supplier scorecards and measurements • Contract compliance p • Minimal “maverick” spending • Integration into the budgeting/planning process to ensure accurate budgetary expectations • Multi-year strategic procurement plans • Center-led P C t l d Procurement functionality tf ti lit • Low-Cost Country Sourcing • Utilization of spend analytics to focus sourcing efforts Apollo Group Confidential – Not for Distribution 16
  • 17. Current Apollo Initiatives p • Ariba Implementation – Spend Visibility, Sourcing Pro, Procurement Content, Invoice Pro • Contract Lifecycle Management (CLM) tool • Purchase Order Automation • Improved forecasting with strategic suppliers • Supplier Scorecards • Organization changes – Separation of tactical and strategic duties • Sustainable alternatives Apollo Group Confidential – Not for Distribution 17
  • 18. Apollo Expectations of Strategic Suppliers • Customer of Choice – Market Competitive/Best-in-Class pricing – First fill of orders – Advance notice of supply restrictions • Alternative product recommendations – Transparency • Down to 2nd/3rd level of supply chain • Supplier financial stability • Business technology adoption – e-Invoicing (B2B) • Standard/Consistent information on invoices (PO/CC# Qty Price, (PO/CC#, Qty, Price Description) Apollo Group Confidential – Not for Distribution 18
  • 19. Apollo Expectations of Strategic Suppliers p p g pp • Communication – Industry Trends – Upcoming Supplier Developments – Competitive Insights – Open Feedback • Apollo processes, incompatibility – Focused Communication • Sourcing – central communication point for SRM (non-technical discussions) Apollo Group Confidential – Not for Distribution 19
  • 20. Apollo Expectations of Strategic Suppliers p p g pp • Legal resource commitment – M t service agreements Master i t – Timely turnaround • Early Payment Discounts • Global Procurement support • S i l responsibility/sustainability Social ibilit / t i bilit Apollo Group Confidential – Not for Distribution 20
  • 21. Benefits to Strategic Suppliers g pp Source: Hackett Group 2008 Apollo Group Confidential – Not for Distribution 21
  • 22. Benefits to Strategic Suppliers g pp • Growth Opportunities • Quicker – Supplier consolidation pp turnaround/settlement of payments • Earlier forecasting of Apollo needs • Longer term contracts – Annual volume commitments • Expansion of client base • Clear understanding of – Students/Faculty/Employees/ Apollo’s “grade” of supplier’s Alumni services/delivery • Academic Alliance • Apollo open communication on • Apollo recognition organizational – PR/Testimonial opportunities strategy/direction Apollo Group Confidential – Not for Distribution 22
  • 23. Questions & Answers Apollo Group Confidential – Not for Distribution