1. Moves Your World

2. A Brief Introduction to Pelichet
120 years of history
Founded in 1891 in Geneva
Family owned business – 5th generation
250 employees
A UTS Unigroup shareholder – global network
A fleet of 30 trucks and 40 moving vans
30’000 sqm of warehousing facilities
ISO certified since 1996
FAIM accredited
Solid financial backgrounds – no debt
Page 2

3. A Wide Range of Services
Integrated Mobility Solutions
1 International and domestic moving
2 Industrial moving
3 Office moving
4 IT moving
5 Storage
Page 3

4. A Wide Range of Services
Integrated Mobility Solutions
6 Archive & information management
7 Confidential data shredding
8 Exhibition logistics
9 Self-storage
10 Fine art transportation
Page 4

5. Extensive Capabilities
Decades of Investment in Our Core Business
Over 250 employees in Europe
Brand new high tech development Largest capabilities in
high-tech warehouses -30’000 sqm Switzerland
A fleet of 70 vehicles, 850 containers
Page 5

6. Extensive Capabilities
Inaugurated in 2010 : the Pelichet Logistic Center
Brand new 20’000 sqm warehouse
Located near the Geneva airport
409 x 20’ containers storage capacity
High-tech security
Page 6

7. Global footprint
Globetrotters since 1891
Page 7

8. Global footprint
A UTS Unigroup shareholder : 1500 offices worldwide
Own facilities in Switzerland, France and UK
Global partneship program gathering over 130 agents
Long term member of FIDI, OMNI, LACMA and HHGFAA
Page 8

9. Pan-European Network
Geneva Move Management Center
Single Source Contact
24/24 7/7
Global HQ
Page 9 +41 22 544 3914

10. Worldwide
Network
Eastern
Europe
Western
North Europe
America Middle and
Near East Asia
Africa
Pacific Rim
Latin
America
Australia
Page 10

11. Top Key Destinations in 2009
From Switzerland to …….
USA 600
Asia 550
Europe 450
South America 375
Africa 110
Page 11

12. High touch, high tech
We make you feel unique
Page 12

13. Service Delivery
Central account management - Geneva Move Management Centre 24/4 7/7
Regional delivery model
In-house local service delivery
Single technology platform
Consolidated reporting and billing
Single point of coordination
Page 13

14. Pelichet Overseas Shipping Coordination
Looking for the most adapted solutions
Selecting the best shipping lines
Choosing the most direct routes
Adapting the transportation mode to the needs of the customer
Negociating the best rates
Ensuring a constant tracking of every single shipment
Monitoring the quality performance of each carrier
Page 14

15. Technologies
Connecting people around the globe
Page 15

16. E-Move Management
Multi language staff
24/24 7/7 hotline
On-line quotation
On-line tracking system
On-line insurance valuation
On-line quality survey
On-line reporting
On-line moving costs management
Single source contact for families on the move
Page 16

17. Technologies
A website with secured client login
Page 17

18. Technologies
Bar coding and tracking:
From the pre-move survey
till final delivery
Page 18

19. A unique experience in handling group moves
Pelichet has carried out group moves for several international corporations such as
Procter and Gamble, Colgate,Polo Ralph Lauren, Richemont, Ferring Rohm and Haas, JTI
Nissan,…
For these projects Pelichet mobilizes a lot of capabilities and resources to handle a large
number of moves in a very limited time frame (100 moves over a 3 month period).
Pelichet has gained a strong and unique experience in handling large volumes during peak times.
Pelichet handles over 3500 moves to and from Switzerland per annum.
Page 19

20. Committed to Excellence
Bringing added-value to the World of Mobility
Page 20

21. Quality A Core Value
Monitoring and Challenging Quality
Customer rating Claim ratio
95
100 92
88
85
90 80
77
80
70
60
50
40
30 19 18 16
20 13
10 8
10
0
2004 2005 2006 2007 2008 2009
Page 21

22. Pelichet Maid Services : a wide of value-added services
Extra services for VIP transferees
Maid services
Cleaning services
Handyman services
Furniture rental
Car rental and purchase
Pet transport
Page 22

23. Global Partner Selection
KPI and performance driven partner selection
Quality approved partners – employed packers & FIDI FAIM accredited
Pelichet Global Service Level Agreement
Competitive pricing
Agent quality performance monitored and reviewed on a quarterly basis.
Page 23

24. Global Insurance Coverage
All-risks ad valorem full insurance coverage through our insurance partner HELVETIA.
on-line insurance valuation.
In-house claim settlement
Single source Pelichet contact
Page 24

25. In-House Claim Settlement
Pelichet is assisting the transferee every step of the way with the repair of the
damaged items and the reimbursement of missing or unrepairable items.
KPI and performance driven claim settlement :
92% claim-free moves
Claims settled within 30 days
Page 25

26. Corporate Social Responsabilities
A modest contribution to a better world
Pelichet supports the Smiling Children Foundation.
10% of our profits goes to this charity founded by
our Owner and CEO.
All administration costs paid by Pelichet
www.smilingchildren.org
Page 26

27. Assessing the environmental impact of every single move
Carbon emission
calcultation for
every single move
Environment friendly
alternatives
Complete renewal
of vehicle fleet in 2009
(Euro 5 trucks)
Page 27

28. They trust Pelichet
CHRISTIE’S

29. What makes Pelichet special ?
Our people and their skills
5 generations of family heritage and passion for
service quality
The combined strenght of management and
direct service delivery
Service delivery model
. Location
. Quality
. Flexibility
Global network
Comprehensive user friendly E-Move Management 24/7 Bilan October 2010
Dynamic and financially stable organisation
A long-term vision and total focus on quality
Page 29

30. Route des Jeunes 51-55
1227 Carouge/Geneva
Switzerland
Tel : +41 22 827 8000
Fax : +41 22 823 0818
Web : www.pelichet.ch
Thank You
Page 30