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Introduction to Broadband & Telephone Services


                Peshwa.tel
                         ecom @ gm ail
                                     .com
Bharti Airtel Ltd




Mobile Services        Enterprise Services Broadband & Telephone Services


 GSM Mobile        Enterprise Solutions         Fixed Line Telephone
                   National Long Distance       Broadband Service
                  Internet Service              IPTV

                  VSAT Service
                  International Long Distance



                                                          Bharti Group
                  peshwa.telecom@gmail.com
Airtel Broadband & Telephone Services : Hub
 Structure
Organization Structure

                                               Jt President – Mr. K Srinivas




    CEO – NORTH/ East                                                          CEO-West
                                                       CEO-South




                        peshwa.telecom@gmail.com
Coverage


• 95 cities across India
  - NCR : - Delhi, Gurgaon,Noida.Faridabad, Ghaziabad, Jaipur, Chandigarh, Lucknow
  - Bangalore,Chennai, Hyderabad, Madurai, Coimbatore, Ernakulum, Mysore.
  - Mumbai, Pune, Ahmadabad, Bhopal, Raipur, Indore
  - Kolkata


• Three Hubs – North , South, West
  - North Hub takes care of North and East India operations
  - Empowered Zonal Teams to handle Acquisition and Customer Service Delivery


• 24 x 7 Customer Care




                           peshwa.telecom@gmail.com
Market Segments
•   Provides broadband (DSL) and telephone services (fixed line) in 95 cities in India.
•   One of the largest subscriber base 3 mn Fixed Line and over 1mn DSL customer




                                                   SMB


                                                   PCO



                              Small & Medium Enterprise



                                    Mass/Residential




                        peshwa.telecom@gmail.com
Market Segments
• Home Segment – Presence at all three screens
  - Mobile Screen – Mobile services
  - PC Screen – Telemedia Services
  - TV Screen – Telemedia Services                      Triple Play Service
  - Home Phone – Fixed Line
• B2B Segment
  - Fixed Line: Analog & digital Line ( PRI/ BRI)
  - Internet Lease Lines
  - Broadband Commercial Offerings
  - Toll Free Number Service
• Reseller Segment
  - PCO Counters


  - All Services are offered under post paid plateform
  - ARPU of all segment customer 3-4 times of Industry Average


                             peshwa.telecom@gmail.com
Services
• Triple Play Services
• Home Phone - Fixed Line
  - Experience a world class service and
  - cutting edge technology
  - Experience superior voice clarity on our fiber-optic
    framework
  - High Quality Customer premised Equipments-
    Cordless Phones
• Broadband Services
  - DSL technology which gives you blazing-fast;
  - Secure Internet access as soon as you switch on
    your computer.
  - Power Surfing - With speed of up to 8Mbps,
  - Surf while you talk! No more missed calls
    - end-to-end digital network of underground
      copper cable lines
    - Superior server technology and
    - security to data storage and information
      exchange through the Internet.
• Digital TV ( DTH and IPTV services)

                              peshwa.telecom@gmail.com
New Services


• On Line Desk Top
• Hosted email
• Web conferencing




                 peshwa.telecom@gmail.com
How do simple telephone networks work

                                                                                     International
        RSU Area: South Ex                                   Trunk
                                                                                        Gateway
                                                           Automatic
                                                           Exchange
         C


  RSU                 MSU (Okhla)                                   Local Networks in Other Circles
                                                                             (Like Mumbai,
                                                                        Madhya Pradesh) and
                                                    OFC
                                                                     Basic Service Operators (BSOs)

              RSU

                                                                   Copper Wire

    A                                            RSU Area: Vasant Vihar                               D
                             B


                             peshwa.telecom@gmail.com
Network




                                                                       Sub Pillar
    MSU:
 Main Switch
                                      PILLAR
    Unit
                                                                                        DP



                    RSU:
                  Remote
                                                                                    s           House Wiring
                   Switch                                             -5K
                                                                          m
                                                                  3
                    Unit

                                                                                        Copper Cable




                                                                           Sub Pillar
 Optic Fiber                           PILLAR                                             DP
   Cable
               Copper Cable
                                                         Copper
                                                          Cable



                              peshwa.telecom@gmail.com
Optical Fiber Transmission
 •   Establishes connectivity between MSU to RSUs/DLCs
 •   Ideally recommended for Long Distance/Inter city communication.
 •   Armored Optic fibre is used for ensuring high reliability of Network.
 •   Higher capacity to carry voice/data with minimum transmission losses.




        Copper
•    Used for providing connectivity from RSU to subscriber
•      Network
     High Reliability Network
•    Efficient transmission of signals and crystal clear voice quality.
•    Durability of the Network in adverse climate condition.
•    It is ideally recommended for intra city networks.




                         peshwa.telecom@gmail.com
Why Broadband ?


• High speed internet access
• Surf while you talk
• Always on
• Exciting Value added services
    - On Demand Speed,
    - Antivirus software,
    - Music,
    - Games
•    Go wifi
•    Find your perfect match




                            peshwa.telecom@gmail.com
Advantage : Airtel DSL


1.   Always On / Always available.
2.   Cost effective … Through copper wires.
3.   Consistent performance… peak / off peak time.
4.   Voice & Data through the same pipe…
5.   Scalable … can grow with customer’s requirement.
6.   Secure … Dedicated port.




                   peshwa.telecom@gmail.com
DSL Technology
                                  USB 4060 Modem
                                                                                                                Integrated
                                                           Splitter
                            USB
                                                                                               POTS cabling          DSLAM
                                                                                 Telephone
             PC
                                                                                  Socket

                          POTS



                                               Router                                                                  Integrated
                                                                      Splitter
                                                                                                      POTS cabling      DSLAM
                                                                                        Telephone
            10 Base T                                                                    Socket

            Multi-users            Hub                   POTS




•From the Dedicated Port on the DSLAM, the copper wire carrying voice and data                                reaches the
customer premises

•Splitter splits the frequencies between voice and data thus allowing the customer to Talk and Surf
simultaneously.

•For commercial subscribers the router, facilitates Internet distribution on multiple
PCs

                                      peshwa.telecom@gmail.com
Basic Requirements of using DSL
      Computer – Operating System – Win 98 SE (Minimum Standard)

      Pentium II

      128 MB RAM

      USB / LAN Port

      Internet Explorer 6 or above and Cipher Strength 128 Bit Encryption

Note - :

2. USB Modem doesn’t support all Operating System (e.g. Mac , Linux ,

    2000 Server)

4. Ethernet Modem/Routers support all Operating Systems

5. Combo Modems support al OS.
                        peshwa.telecom@gmail.com
Array of Tariff Plans


       Single user / Multi user models



       Different tariff models

                           Time based

                           Traffic based

                           Unlimited

                           Toggle options




         peshwa.telecom@gmail.com
Tariff plans : Major objectives
 Leverage advantage of being an integrated player.

    ~ Phone + High Speed internet combo offers.

 Ease of understanding ( for customers/ sales teams )

 Ease of sales / billing process.

 Value for Light , Medium, Heavy Users

 A powerful sales story




                     peshwa.telecom@gmail.com
Voice + DSL Combo Plans

                        256                   749 Combo
                                   598                                 2999
                      Unlimited                 (limited 1199 Combo
                                  Combo                               Combo
                      (Combo)                     plan)
Rental                      899         598          749       1199      2999
FCV                         100         150          150        100         0

                                                Pulse Rate
Local FL -A2A              0.75       1.10          0.75       1.00     1.00
Local FL - Others          1.10       1.10          1.10       1.00     1.00
Local Mob - A2A            0.75       1.10          0.75       1.00     1.00
Local Mob - Others         1.10       1.10          1.10       1.00     1.00
Intra                      1.10       1.10          1.10       1.00     1.00
STD                        1.50       1.50          1.50       1.00     1.00
ISD                        5.99       5.99          5.99       5.99     5.99


Broadband Download     Unlimited      3 GB Unlimited      Unlimited Unlimited
Rate (Rs. / unit)             NA        0.6       NA            NA        NA
Speed                256 Kbps    384 Kbps 256 Kbps   384 Kbps      1 Mbps




                          peshwa.telecom@gmail.com
Explosive Growth in Laptop Sale


    2000000                                                                                     l iz e
                                                                                           it a
                                                                                        cap n d
                                                                                     to      re
    1600000                                                                     N eed this t
                                                                                    on
                Units




    1200000

     800000

     400000

            0
                    2003-04    2004-05            2005-06   2006-07   2007-08

•   Decline in entry level prices led to this growth

•   50% of PCs sold in the Home segment are Notebooks


                              peshwa.telecom@gmail.com
How do we capitalize on this trend?




               peshwa.telecom@gmail.com
Value Added Services




              peshwa.telecom@gmail.com
IPTV




       peshwa.telecom@gmail.com
Digital TV interactive


• For the discerning, niche audience
• As a one-stop-shop
• With on-demand interactivity




                  peshwa.telecom@gmail.com
Triple Play Launch : 19th Jan2009

• Watching TV , Browsing on the internet & Talking on your
  telephone , simultaneously , through a single connection
 - Real Time Interactivity: Interactive2.0
   -   Video on Demand Library of Over 200 Movies
   -   Movie Ticket Booking
   -   Pizza booking
   -   Games


 - Time Shift TV : 12 channels Presently
   - Channel with IPTV 42 by April end

 - Digital Signal Broadcast
 - Bill display on TV



                      peshwa.telecom@gmail.com
IPTV Triple Combo Plan




              peshwa.telecom@gmail.com
Peshwa.expert@gmail.com




             peshwa.telecom@gmail.com

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Broadband

  • 1. Introduction to Broadband & Telephone Services Peshwa.tel ecom @ gm ail .com
  • 2. Bharti Airtel Ltd Mobile Services Enterprise Services Broadband & Telephone Services GSM Mobile Enterprise Solutions Fixed Line Telephone National Long Distance Broadband Service Internet Service IPTV VSAT Service International Long Distance Bharti Group peshwa.telecom@gmail.com
  • 3. Airtel Broadband & Telephone Services : Hub Structure Organization Structure Jt President – Mr. K Srinivas CEO – NORTH/ East CEO-West CEO-South peshwa.telecom@gmail.com
  • 4. Coverage • 95 cities across India - NCR : - Delhi, Gurgaon,Noida.Faridabad, Ghaziabad, Jaipur, Chandigarh, Lucknow - Bangalore,Chennai, Hyderabad, Madurai, Coimbatore, Ernakulum, Mysore. - Mumbai, Pune, Ahmadabad, Bhopal, Raipur, Indore - Kolkata • Three Hubs – North , South, West - North Hub takes care of North and East India operations - Empowered Zonal Teams to handle Acquisition and Customer Service Delivery • 24 x 7 Customer Care peshwa.telecom@gmail.com
  • 5. Market Segments • Provides broadband (DSL) and telephone services (fixed line) in 95 cities in India. • One of the largest subscriber base 3 mn Fixed Line and over 1mn DSL customer SMB PCO Small & Medium Enterprise Mass/Residential peshwa.telecom@gmail.com
  • 6. Market Segments • Home Segment – Presence at all three screens - Mobile Screen – Mobile services - PC Screen – Telemedia Services - TV Screen – Telemedia Services Triple Play Service - Home Phone – Fixed Line • B2B Segment - Fixed Line: Analog & digital Line ( PRI/ BRI) - Internet Lease Lines - Broadband Commercial Offerings - Toll Free Number Service • Reseller Segment - PCO Counters - All Services are offered under post paid plateform - ARPU of all segment customer 3-4 times of Industry Average peshwa.telecom@gmail.com
  • 7. Services • Triple Play Services • Home Phone - Fixed Line - Experience a world class service and - cutting edge technology - Experience superior voice clarity on our fiber-optic framework - High Quality Customer premised Equipments- Cordless Phones • Broadband Services - DSL technology which gives you blazing-fast; - Secure Internet access as soon as you switch on your computer. - Power Surfing - With speed of up to 8Mbps, - Surf while you talk! No more missed calls - end-to-end digital network of underground copper cable lines - Superior server technology and - security to data storage and information exchange through the Internet. • Digital TV ( DTH and IPTV services) peshwa.telecom@gmail.com
  • 8. New Services • On Line Desk Top • Hosted email • Web conferencing peshwa.telecom@gmail.com
  • 9. How do simple telephone networks work International RSU Area: South Ex Trunk Gateway Automatic Exchange C RSU MSU (Okhla) Local Networks in Other Circles (Like Mumbai, Madhya Pradesh) and OFC Basic Service Operators (BSOs) RSU Copper Wire A RSU Area: Vasant Vihar D B peshwa.telecom@gmail.com
  • 10. Network Sub Pillar MSU: Main Switch PILLAR Unit DP RSU: Remote s House Wiring Switch -5K m 3 Unit Copper Cable Sub Pillar Optic Fiber PILLAR DP Cable Copper Cable Copper Cable peshwa.telecom@gmail.com
  • 11. Optical Fiber Transmission • Establishes connectivity between MSU to RSUs/DLCs • Ideally recommended for Long Distance/Inter city communication. • Armored Optic fibre is used for ensuring high reliability of Network. • Higher capacity to carry voice/data with minimum transmission losses. Copper • Used for providing connectivity from RSU to subscriber • Network High Reliability Network • Efficient transmission of signals and crystal clear voice quality. • Durability of the Network in adverse climate condition. • It is ideally recommended for intra city networks. peshwa.telecom@gmail.com
  • 12. Why Broadband ? • High speed internet access • Surf while you talk • Always on • Exciting Value added services - On Demand Speed, - Antivirus software, - Music, - Games • Go wifi • Find your perfect match peshwa.telecom@gmail.com
  • 13. Advantage : Airtel DSL 1. Always On / Always available. 2. Cost effective … Through copper wires. 3. Consistent performance… peak / off peak time. 4. Voice & Data through the same pipe… 5. Scalable … can grow with customer’s requirement. 6. Secure … Dedicated port. peshwa.telecom@gmail.com
  • 14. DSL Technology USB 4060 Modem Integrated Splitter USB POTS cabling DSLAM Telephone PC Socket POTS Router Integrated Splitter POTS cabling DSLAM Telephone 10 Base T Socket Multi-users Hub POTS •From the Dedicated Port on the DSLAM, the copper wire carrying voice and data reaches the customer premises •Splitter splits the frequencies between voice and data thus allowing the customer to Talk and Surf simultaneously. •For commercial subscribers the router, facilitates Internet distribution on multiple PCs peshwa.telecom@gmail.com
  • 15. Basic Requirements of using DSL  Computer – Operating System – Win 98 SE (Minimum Standard)  Pentium II  128 MB RAM  USB / LAN Port  Internet Explorer 6 or above and Cipher Strength 128 Bit Encryption Note - : 2. USB Modem doesn’t support all Operating System (e.g. Mac , Linux , 2000 Server) 4. Ethernet Modem/Routers support all Operating Systems 5. Combo Modems support al OS. peshwa.telecom@gmail.com
  • 16. Array of Tariff Plans  Single user / Multi user models  Different tariff models  Time based  Traffic based  Unlimited  Toggle options peshwa.telecom@gmail.com
  • 17. Tariff plans : Major objectives  Leverage advantage of being an integrated player. ~ Phone + High Speed internet combo offers.  Ease of understanding ( for customers/ sales teams )  Ease of sales / billing process.  Value for Light , Medium, Heavy Users  A powerful sales story peshwa.telecom@gmail.com
  • 18. Voice + DSL Combo Plans 256 749 Combo 598 2999 Unlimited (limited 1199 Combo Combo Combo (Combo) plan) Rental 899 598 749 1199 2999 FCV 100 150 150 100 0 Pulse Rate Local FL -A2A 0.75 1.10 0.75 1.00 1.00 Local FL - Others 1.10 1.10 1.10 1.00 1.00 Local Mob - A2A 0.75 1.10 0.75 1.00 1.00 Local Mob - Others 1.10 1.10 1.10 1.00 1.00 Intra 1.10 1.10 1.10 1.00 1.00 STD 1.50 1.50 1.50 1.00 1.00 ISD 5.99 5.99 5.99 5.99 5.99 Broadband Download Unlimited 3 GB Unlimited Unlimited Unlimited Rate (Rs. / unit) NA 0.6 NA NA NA Speed 256 Kbps 384 Kbps 256 Kbps 384 Kbps 1 Mbps peshwa.telecom@gmail.com
  • 19. Explosive Growth in Laptop Sale 2000000 l iz e it a cap n d to re 1600000 N eed this t on Units 1200000 800000 400000 0 2003-04 2004-05 2005-06 2006-07 2007-08 • Decline in entry level prices led to this growth • 50% of PCs sold in the Home segment are Notebooks peshwa.telecom@gmail.com
  • 20. How do we capitalize on this trend? peshwa.telecom@gmail.com
  • 21. Value Added Services peshwa.telecom@gmail.com
  • 22. IPTV peshwa.telecom@gmail.com
  • 23. Digital TV interactive • For the discerning, niche audience • As a one-stop-shop • With on-demand interactivity peshwa.telecom@gmail.com
  • 24. Triple Play Launch : 19th Jan2009 • Watching TV , Browsing on the internet & Talking on your telephone , simultaneously , through a single connection - Real Time Interactivity: Interactive2.0 - Video on Demand Library of Over 200 Movies - Movie Ticket Booking - Pizza booking - Games - Time Shift TV : 12 channels Presently - Channel with IPTV 42 by April end - Digital Signal Broadcast - Bill display on TV peshwa.telecom@gmail.com
  • 25. IPTV Triple Combo Plan peshwa.telecom@gmail.com
  • 26. Peshwa.expert@gmail.com peshwa.telecom@gmail.com

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