1. THE 2009
Insights and Ideas to Transform the Federal Workforce
June 10-12, 2009 | Washington, DC
PROGRAM HIGHLIGHTS:
• Strengthen organizational capacity through strategic recruitment, development and retention
• Determine the correct balance of contracted versus government-performed work
• Promote improved learning, communication and collaboration throughout government
Event Host: Official Media Sponsor:

2. WHO
What is Innovations in SHOULD
Government? ATTEND:
The start of the Obama Administration brings with it unprecedented
• Chief Human
citizen expectations. The promises of the campaign and the mandate Capital Officers
for change are a call to government managers for transformation. In
this new economic landscape, it is innovations in government that will • Human Capital
deliver results to the American people. InnoGov.org is the platform for Planning Staff
sharing these innovations.
• Human Resources
A product of the leading good government groups, InnoGov.org Managers
is a collection of forums, research and recommendations to bring
insight and transformation to the federal government. Our goal is • Personnel Staff
to centralize the importance of performance, accountability and
transparency in government. Our task is to disseminate the leading • Workforce Planning
best practices to government managers. Our promise is to help you Managers
build the capacity to serve and defend our citizens.
• Staffing Directors
• Training Officers
“Change and reform can’t
just be election-year slogans. They IT IS
must become fundamental principles
of government.”
TIME
... to Lead
PRESIDENT BARACK OBAMA
... to Strengthen
Organizational Capacity
EVENT HOST ... to Assess the Use
Called “the leading think tank in performance measurement of Contractors in
for government” on OMB’s ExpectMore.gov, The Performance
Institute has been a leader in Performance Management Government Work
Training and Policy since the 2000 administration transition.
As part of the Performance Coalition, a group of good government associations, the Institute ... for Collaboration
worked in 2000 to deliver recommendations to the then-new administration on what would
become the President’s Management Agenda. The Performance Institute has published between Agencies
several research reports regarding performance management initiatives and trains over 10,000
government managers per year on performance-based topics. Dedicated to improving citizen
services and taxpayer transparency, the Institute uses a best-practices foundation to deliver the
... for Accountability to
most effective and tested methodologies for improving performance. the People
... for Innovative Solutions
OFFICIAL MEDIA SPONSOR
Federal News Radio is a primary source for news and information
to Workforce Challenges
about the business of the federal government for federal managers
and contractors. Both on-air and online, WFED explains the
complicated world of the federal government and provides the most IT IS TIME FOR
relevant and topical news – in plain language – in a timely and accessible manner. Federal
News Radio can be heard on 1500 AM in the DC Metro, 820 AM in Frederick and worldwide at
CHANGE. ARE
FederalNewsRadio.com. YOU READY?

3. AGENDA
AT-A-GLANCE
Federal Workforce Policy Forum
Day One: June 10, 2009
8:30 Registration and Continental Breakfast
9:00 KEYNOTE ADDRESS
Create a Line-of-Sight between Individual Performance and Organizational Outcomes
10:00 Refreshment Break
10:15 Capitalize on the Excitement in Public Service
11:15 Retention Spotlight: Now that you Have the Right People, How do you Keep Them?
12:15 Networking Luncheon
1:15 Unlock the Mystery of Employee Engagement: The Vital Few Competencies
2:15 Refreshment Break
2:30 Innovations in Government Recruitment: A Spotlight on the Franklin Fellows Program
3:30 Human Capital Leadership: An Integrated Strategy for Success
4:30 Day One Adjourns
Day Two: June 11, 2009
8:30 Registration and Continental Breakfast
9:00 KEYNOTE ADDRESS
Insight on the New Workforce Agenda
10:00 Refreshment Break
10:15 Examine the “Leaders in Motion” Program
11:15 Spotlight on Web 2.0: Use Social Media to Promote Your Organization’s Mission
12:15 Networking Luncheon
1:15 Workforce Improvement: A Lifecycle Approach to Matching Employee Competencies to Agency Needs
2:15 Refreshment Break
2:30 Provide Leadership Experience: Develop Young Government Leaders
3:30 Leadership Competencies: Develop High-Potential Leaders for Tomorrow’s Challenges
4:30 Conference Adjourns
Day Three: June 12, 2009
8:30 Workshop Registration and Continental Breakfast
9:00 WORKSHOP : Love ‘Em or Lose ‘Em: Getting Good People to Stay
12:00 Workshop Adjourns
www.InnoGOV.org

4. DAY
ONE
Wednesday, June 10, 2009
8:30
Conference Registration and Continental Breakfast
9:00
KEYNOTE ADDRESS: Create a Line-of-Sight between Individual Performance and
Organizational Outcomes
The Government Accountability Office named strategic human capital management as one of its “high risk” areas
in 2009. The federal government can create as many laws, mandates and executive orders as it likes, but without a
trained, motivated workforce, government will not succeed. In results-oriented organizations, there is a clear line of
sight between individual performance and organizational success. This keynote will explore how to create that line-
of-sight to ensure your organization is high-performing.
Ventris Gibson
Assistant Administrator for Human Resources
Federal Aviation Administration
10:00
Refreshment Break
10:15
Capitalize on the Excitement in Public Service
Over 350,000 people applied to work for the Obama Administration, according to CNN; 350,000 people vying for
three thousand jobs. This dwarfs the 90,000 that applied to work for the George W. Bush Administration and even
surpasses the 135,000 that applied under former President Bill Clinton. It is an exciting time to be in public service;
the enthusiasm and interest are palpable, especially from the new generation of workers. This session will discuss
how federal managers can capitalize on the immense enthusiasm in public service.
Patrina M. Clark
Deputy Chief Human Capital Officer
U.S. Government Accountability Office
11:15
RETENTION SPOTLIGHT: Now that you Have the Right People, How do you Keep Them?
Whether the economy is good or bad, your best people always have choices. Will they choose you? Talent is
everything. That’s why engagement and retention matter more than ever before. Managers need their best people to
stay with them longer, fully engaged and producing at their peak. Efforts to engage and retain talent should not be
something you turn on and off, syncing to the latest economic blip and the corresponding concern about keeping
talent. It works best when it’s authentic and perennial; when you clearly believe in it and demonstrate it daily in your
actions with the people you want on your team. During this interactive session Career Systems International will you
teach you the latest strategies to support you in your ongoing engagement and retention efforts.
Beverly Crowell
Senior Associate Consultant
Career Systems International
12:15
Luncheon
www.InnoGOV.org

5. DAY
ONE CONTINUED
Wednesday, June 10, 2009
1:15 3:30
Unlock the Mystery of Employee Engagement: Human Capital Leadership: An Integrated
The Vital Few Competencies Strategy for Success
• Use an appreciative inquiry-based approach to • Understand what the financial crisis means for
leadership development your workforce
• Produce greater engagement and momentum • Gain an understanding of the current political
for change landscape and understand the effect it may have
• Determine “vital few accelerators” that drive outcomes on you
of employee engagement and leadership effectiveness • Utilize the HR function to help shape innovative people
strategies within your organization
Dr. Jim Trinka
Director, ATO Training and Development John Sigmon
Federal Aviation Administration Director for Strategic Planning and Automation
Office of Human Resources Services Room
Library of Congress
2:15
Refreshment Break
4:30
Day One Adjourns
2:30
Innovations in Government Recruitment: A
Spotlight on the Franklin Fellows Program
• Learn how to tap the knowledge and experience of
non government employees through the use innovative
fellow programs
“This conference provided
• Hear how the State Department is using fellows a thoughtful insight into the
to provide valuable, pertinent advice and
recommendations on foreign policy issues facing
the nation
future of Government HR.”
• Understand how to use senior level professionals from SHANAZ MOBLEY, Strategic Recruitment Officer
both the private-sector and non-profit entities to fill Dept. of Health & Human Services
mission critical vacancies
William P. Pope
Senior Advisor for Fellows
U.S. Department of State
www.InnoGOV.org

6. DAY
TWO
Thursday, June 11, 2009
8:30
Conference Registration and Continental Breakfast
9:00
KEYNOTE SESSION: Insight on the New Workforce Agenda
The Government Accountability Office lists strategic human capital management as one of its “high-risk” areas in
2009. The federal government can create as many laws, mandates and executive orders as it likes, but without a
trained, motivated workforce, government will not succeed. Throughout his campaign, President Barack Obama
made promises that would completely shake up the federal workforce. He authored a document, “Blueprint for
Change,” that contains proposals to reassign middle managers, reduce the number of outside contractors and
create new performance standards for workers. This keynote will explore the new workforce agenda and provide
insight on what federal workers should expect.
Kevin Mahoney
Associate Director, Human Capital Leadership and Merit System Accountability
U.S. Office of Personnel Management
10:00
Refreshment Break
10:15
Examine the “Leaders in Motion” Program
The Defense Finance and Accounting Service (DFAS) created an internship program called Leaders in Motion, one
of the most aggressive internship programs in the Defense Department. The program offers participants rotational
assignments, training classes, mentoring, challenging projects, travel opportunities, leadership development
conferences, visibility with senior leaders and opportunities to work with customers and to develop leadership skills.
During this session Diana Benoit, the program manager, will discuss how they transformed the intern program to
meet the needs of their agency.
Diana Benoit
Leaders in Motion Program Manager
Defense Finance and Accounting Service
11:15
SPOTLIGHT ON WEB 2.0: Use Social Media to Promote Your Organization’s Mission
You’ve heard the buzz words - wikis, blogs, RSS, Flickr, YouTube, Facebook - but what do they mean to you?
More importantly, why should you care? The interactive, collaborative and transparent nature of social media is
fundamentally changing the way government operates – moving from a top-down structure to one that is at least
horizontal and if not bottom-up. At this session, learn how new social media is changing the communication
and technology landscape, and explore how you can leverage these techniques to change the way your agency
communicates its goals and mission.
Andrew Krzmarzick
Senior Project Coordinator, The Graduate School
Founder, I am Public Service
12:15
Networking Luncheon
www.InnoGOV.org

7. DAY
TWO CONTINUED
Thursday, June 11, 2009
1:15 3:30
Workforce Improvement: A Lifecycle Approach Leadership Competencies: Develop High-
to Matching Employee Competencies to Potential Leaders for Tomorrow’s Challenges
Agency Needs • Evaluate employees to identify and assess key
• Manage employees’ competencies by understanding leadership qualities
first what your agency needs – strategically (vision- • Develop mentorship programs for potential leaders
oriented), operationally (mission-oriented), and tactically • Maintain training programs to build leadership and
(task-, process-, project-, and program-oriented) communication skills
• Acquire, retain, and transfer employee competencies
John Tindal
• Learn a lifecycle approach for identifying, recruiting, Workforce Planning Program Manager and Human
hiring, onboarding, developing, engaging, retaining and Capital Accountability Program Manager
offboarding employees Workforce Management Office, NOAA
Michael J. Novak
Senior Business Operations Specialist, Office of
Procurement, Internal Revenue Service 4:30
Conference Adjourns
2:15
Refreshment Break
2:30
Provide Leadership Experience: Develop
Young Government Leader
Malena Brookshire
Young Government Leaders
“Very useful information from knowledgeable and
experienced speakers.”
CARMEN ORTIZ, Human Resources Specialist, Department of Treasury
www.InnoGOV.org

8. POST-
CONFERENCE
WORKSHOPS
Friday, June 12, 2009
Workshops are designed to be an interactive way for participants to learn the latest management techniques in order
to implement them in their workplace. The workshops provide a platform to learn practical applications of current
best practices. Space in these comprehensive workshops is limited, so be sure to reserve your seat today.
8:30
Workshop Registration and Continental Breakfast
9:00
WORKSHOP
Love ‘Em or Lose ‘Em: Getting Good People to Stay
Talent is everything. That’s why engagement and retention matter more than ever before. As a manager, you need
your best people to stay with you longer, fully engaged and producing at their peak.Based on the proven strategies
of best-seller Love ‘Em or Lose ‘Em: Getting Good People to Stay by Beverly Kaye and Sharon Jordan-Evans,
this interactive workshop uses a number of hands-on assessment tools, action activities, and in-class skill building
exercises to help managers succeed in their role as talent-focused managers. Managers will understand (and own)
their role in retaining and engaging the talent on their team. In addition to uncovering their own talent at risk, they
will experience proven strategies to engage their people. They will then practice the skills to succeed (including the
“Stay Interview”), develop individual action plans to implement, and walk away with a sound process to follow for
engagement and retention success.
• Increase awareness as managers recognize the cost and effect of turnover
• Identify specific challenges and opportunities
• Utilize assessment tools to help build individual retention plans
• Prepare for “stay interviews” (retention dialogues)
Beverly Crowell
Senior Associate Consultant
Career Systems International
12:00
Workshop Adjourns
www.InnoGOV.org

9. Bring Training to Your Agency
One of the more popular vehicles for accessing the Institute’s educational
offerings is the delivery of on-site trainings and management facilitations.
Bringing a training or facilitation in-house gives you the opportunity to
customize a program that addresses your exact challenges and provides a
more personal learning experience, while virtually eliminating travel expenses. To ensure professional success,
Whether you require training for your department or for an organization-wide you must continually expand your
initiative, the advanced learning methods employed by The Performance skills and education. The bar
Institute will create an intimate training atmosphere that maximizes knowledge has been raised in government
transfer to enhance the talent within your organization. agencies and organizations, and
managers want to hire, promote
CUSTOMIZATION and work with the most skilled
individuals possible.
We realize that not all obstacles can be overcome by applying an “off-the-
shelf solution.” While many training providers will offer you some variation of To address this need, the Institute
their standard training, The Performance Institute’s subject matter experts offers a Certificate in Government
will work with you and your team to examine your programs and determine Performance Management. Attend
your exact areas of need. The identification of real life examples will create a the three “core” courses and an
learning atmosphere that resonates with participants while at the same time additional three “elective” courses
providing immediate return on your training investment. Using interactive based on the topics that meet your
exercises that employ actual projects or scenarios from your organization, agency’s unique needs. The skills you
instructors can address specific challenges and align the curriculum of acquire will then be used to complete
each session to your objectives. While the majority of on-site trainings are a “capstone project” on a particular
focused on smaller groups, The Performance institute also has the ability issue that you and our department
to accommodate organizational-wide training initiatives. Utilizing multiple are facing, which will then be
instructors, The Institute has the capacity to deliver courses to groups of up to evaluated by an expert member of
300 participants per day. our staff.
AREAS OF EXPERTISE Benefits of Certification:
On-site delivery of single courses, certification programs and entire
ADVANCE YOUR CAREER
packages of specialized courses are available in the following areas:
Education and professional
• Strategic Planning certification are becoming necessary
• Performance Measurement for promotion and requirements for
• Project Management coveted positions. In the Certified
• Lean Six Sigma Government Performance Manager
program, you will acquire the skills
• Workforce Management and tools to make you the lead
• Performance-Based Budgeting performance management resource
• Performance-Based Contracting for your organization.
• Performance Reporting MEET NEW CERTIFICATION
• Program Evaluation REQUIREMENTS To hold a position
• Administrative Management as a performance manager in
government you must demonstrate
• Leadership and Change
compliance with new skills sets
required by OMB and Congress.
For more information about in-house training options available to you, Receiving your certificate is one key
please contact Jennifer Mueller at 703-894-0481 x 217 or email her at way to demonstrate your skills.
Mueller@PerformanceWeb.org.
CUSTOMIZE A PROGRAM TO
FIT YOUR NEEDS Working with
Institute training managers, you can
select courses that will have direct
application and impact to your work.
For more information about
certification, please contact
Damian Wingate at 703-894-0481
or email him at
Wingate@PerformanceWeb.org

10. LOGISTICS &
REGISTRATION
Venue: Tuition:
The Federal Workforce Policy Forum will be held at The The tuition rate for the Federal Workforce Policy Forum is
Performance Institute in Arlington, VA, just one block east of the as follows:
Courthouse Metro stop on the Orange Line. A public parking
garage is located just inside of the building. Offerings for On-site Early Bird Regular
Government Rate* Rate
The Performance Institute Employees
1515 North Courthouse Rd., Suite 600 Policy Forum $899 $699 $799
Arlington, VA 22201
Workshop $450 $350 $399
703-894-0481
www.PerformanceWeb.org
Offerings for Private On-site Early Bird Regular
Sector Employees Rate* Rate
Hotel: Policy Forum $1,299 $999 $1,099
A limited number of rooms have been reserved at the Arlington
Workshop $650 $550 $599
Rosslyn Courtyard by Marriott at the prevailing rate of $209 until
May 10. This rate is based on the Government Per Diem and is *For the Early Bird Rate, register before February 25, 2009
subject to change. Please call the hotel directly and reference code
“Federal Workforce Policy Forum” when making reservations to get Group Discounts:
the discounted rate. The hotel is conveniently located three blocks For more information on group discounts for the Federal Workforce
from the Rosslyn Metro station. Please ask the hotel about a Policy Forum, please contact Melvin Hall at 703-894-0481 or email
complimentary shuttle that is also available for your convenience. him at Hall@PerformanceWeb.org
Arlington Rosslyn Courtyard by Marriott Discounts
1533 Clarendon Blvd. • All ‘Early Bird’ Discounts must require payment at time of registration and before
Arlington, VA 22209 the cut-off date in order to receive any discount.
• Any discounts offered whether by The Performance Institute (including team
Phone: 703-528-2222
discounts) must also require payment at the time of registration.
Phone: 1-800-321-2211 • All discount offers cannot be combined with any other offer.
www.courtyardarlingtonrosslyn.com • Discounts cannot be applied retroactively
Cancellation Policy Quality Assurance
For live events: The Performance Institute will provide a full refund less $399 The Performance Institute strives to provide you with the most productive and
administration fee for cancellations four weeks before the event. If cancellation occurs effective educational experience possible. If after completing the course you feel there
within two weeks prior to conference start date, no refund will be issued. Registrants is some way we can improve, please write your comments on the evaluation form
who fail to attend and do not cancel prior to the event will be charged the entire provided upon your arrival. Should you feel dissatisfied with your learning experience
registration fee. and wish to request a credit or refund, please submit it in writing no later than 10
business days after the end of the training to:
For webinars: The Performance Institute will provide a full refund less $50
administrative fee for cancellations four weeks before the event. If cancellation The Performance Institute: Quality Assurance
occurs within two weeks prior to conference start date, no refund will be issued. 1515 N. Courthouse Road, Suite 600
Registrants who fail to attend and do not cancel prior to the meeting will be charged Arlington, VA 22201
the entire registration fee.
Note: As speakers are confirmed six months before the event, some speaker
All the cancellation requests need to be made online. Your confirmation email contains changes or topic changes may occur in the program. The Performance Institute is
links to modify or cancel registrations. Please note that the cancellation is not final until not responsible for speaker changes, but will work to ensure a comparable speaker is
you receive a written confirmation. located to participate in the program.
Payment must be secured prior to the conference. If payment is not received by If for any reason The Performance Institute decides to cancel this conference, The
the conference start date, a method of payment must be presented at the time of Performance Institute accepts no responsibility for covering airfare, hotel or other
registration in order to guarantee your participation at the event. costs incurred by registrants, including delegates, sponsors and guests.
www.InnoGOV.org

11. Registration Form for the LOGISTICS &
Federal Workforce Policy Forum REGISTRATION
TO REGISTER
Call 703-894-0481
Fax this form to: 703-894-0482 or
Visit www.InnoGOV.org
Yes! Register me for the Federal Workforce Policy Forum
Yes! Register me for the Federal Workforce Policy Forum
and the Workshop
InnoGOV
Please call me. I am interested in a special group discount for
my team
Sponsorship
NAME TITLE
As a public policy think tank
and training provider, The
ORGANIZATION DEPT.
Performance Institute is an expert
in bringing together leaders to
share and discuss best practices
ADDRESS
and innovations. We connect
decision-makers with respected
CITY STATE ZIP
solution providers.
TELEPHONE FAX InnoGOV.org offers several
sponsorship options:
EMAIL
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Method of Payment: • Deluxe Event Sponsor
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EXP DATE 3 DIGIT CARD VERIFICATION # • Insight Breakfasts
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Please make checks payable to: The Performance Institute
For more information on
sponsorships or to get started,
Note: Payment must be secured prior to the forum. If payment is not received by the forum
start date, a method of payment must be presented at the time of registration in order to contact Jessica Ward at
guarantee your participation at the event.
703-894-0481 x 215 or
Priority Code: W230-WEB Ward@PerformanceWeb.org

12. INNOGOV’S
CALENDAR OF EVENTS
POLICY FORUMS
The 2009 Federal Performance Policy Forum
Insights and Ideas to Transform Federal Program Management
May 6-8, 2009 | Arlington, VA
Program Highlights:
• Develop a performance-based framework to achieve program outcomes
• Apply an objective evaluation system to measure success
• Link program results to fiscal priorities for taxpayer transparency
Designed for: Strategic Planning Directors, Program Managers, Program Analysts,
Directors, Commanders, Chiefs of Staff, Budget Officers, Performance Evaluators
The 2009 Federal Financial Policy Forum
Insights and Ideas to Transform Federal Financial Management
August 12-14, 2009 | Arlington, VA
Program Highlights:
• Link agency budgets with annual performance plans
• Communicate fiscal priorities to executive, legislative and citizen
stakeholders
• Manage tight budgets in this new economic landscape
Designed for: Financial Managers, Chief Financial Officers, Fiscal Analysts,
Accountants, Financial Management Analysts, Project Analysts, Budget Officers
THE 2009 GOVERNMENT PERFORMANCE SUMMIT
Innovations in Government to Deliver Results to the American People
September 23-25, 2009 | Washington, DC
The Eleventh Annual Summit Features insights for program, budget, workforce, finance, IT and acquisition managers. Coming
soon to GovernmentPerformance.org.