SlideShare ist ein Scribd-Unternehmen logo
1 von 38
Downloaden Sie, um offline zu lesen
TOXIC CULTURES
how to recognize and fix them
Hello!
I am Pablo Bouzada
Engineering Manager at Viaplay Group
You can find me at @pbousan 2
Viaplay Group is the international
streaming challenger.
Our Viaplay streaming service is
available in the Nordics & Baltics, the
Netherlands, Poland & UK.
What culture means?
Let’s start from the basics
VISION
Company’s goal
MISSION
The plan to
achieve the Vision
VALUES
How we, as
company, behave
HOW COMPANies define themselves
Culture== VALUES??
“
CULTURE are the values, beliefs
and practices that have been
developed and reinforced over
time.
Structure VS. culture
STRUCTURE
External
Visible
Easy to change
CULTURE
Internal
Invisible
Hard to change
What’s OK or Not OK
History
What is rewarded
Informal leadership
Relationships
Organization/Hierarchy
Strategies
Metrics
Policies
Processes
I’M GROOT
COOLTURE!
"Culture is more important than vision.
Some leaders have great vision but have
created a toxic culture where that vision
will never happen."
Phil Cooke
Identifying a toxic
Culture
5 smells of a toxic culture
⩥ Company core values do not serve as the basis for how
the organization functions.
⩥ Employee suggestions are discarded. People are afraid to
give honest feedback.
⩥ Micromanaging: Little to no autonomy is given to
employees in performing their jobs.
⩥ Blaming and punishment from management is the norm.
⩥ Little or strained interaction between employees and
management.
“
While toxic work cultures are the
result of many factors, it’s
generally a combination of poor
leadership and individuals who
perpetuate the culture.
Brigette Hyacinth
5 consequences of a toxic culture
⩥ Excessive absenteeism, illness and high employee turn over.
⩥ Favoritism and office politics.
⩥ Lack of innovation.
⩥ Aggressive or bullying behavior against those who challenge the
status quo.
⩥ Reputational and legal issues.
RESET THE Culture
How to change a toxic culture
RESET
Collaboratively reset the
culture.
UNDERSTAND
Understand your actual
culture. Identify real
problems caused by
toxicity.
APOLOGIZE
Apologize for the bad
times and present a plan
to change.
4 steps to reset the culture
22
Create a
psychological
safety place
1
Set cultural values
collaboratively,
reinforce it with
actions and review
it time to time
2
Don’t ignore alarm
signs
3
Stop bad
behaviors as well
you detected them
4
Phychological safety
4 steps to reset the culture
24
Create a
psychological
safety place
1
Set cultural values
collaboratively,
reinforce it with
actions and review
it time to time
2
Don’t ignore alarm
signs
3
Stop bad
behaviors as well
you detected them
4
“
Good enough for now, safe
enough to try
4 steps to reset the culture
26
Create a
psychological
safety place
1
Set cultural values
collaboratively,
reinforce it with
actions and review
it time to time
2
Don’t ignore alarm
signs
3
Stop bad
behaviors as well
you detected them
4
“
“A company that forgot its
past has no future”
Winston Churchill
4 steps to reset the culture
28
Create a
psychological
safety place
1
Set cultural values
collaboratively,
reinforce it with
actions and review
it time to time
2
Don’t ignore alarm
signs
3
Stop bad
behaviors as well
you detected them
4
“
"The culture of an
organization is shaped by
the worst behavior“
Change a
company’s
culture it’s
really really
hard
Pro tip
In large established orgs culture follows structure.
In tiny young orgs, structure follows culture.
Craig Larman
A breath of hope
33
34
An entire ecosystem was
rebuilt from scratch.
172 species of birds
33 types of mammals
15 species of amphibians
and reptiles
35
36
thanks!
Any questions?
@pbousan
Credits
Special thanks to all the people who made and
released these awesome resources for free:
⩥ Presentation template by SlidesCarnival
⩥ Photographs by Unsplash
Presentation design
This presentation uses the following typographies:
⩥ Titles: Bebas Neue
⩥ Body copy: Saira SemiCondensed
Download for free at:
https://www.fontsquirrel.com/fonts/bebas-neue
https://www.fontsquirrel.com/fonts/saira
You don’t need to keep this slide in your presentation. It’s only here to serve you as a design guide if you
need to create new slides or download the fonts to edit the presentation in PowerPoint®

Weitere ähnliche Inhalte

Ähnlich wie Toxic cultures - DevOpsDays Eindhoven 2022

Prepare for 2016: Culture Blueprint
Prepare for 2016: Culture BlueprintPrepare for 2016: Culture Blueprint
Prepare for 2016: Culture BlueprintDelivering Happiness
 
It’s all about the culture
It’s all about the cultureIt’s all about the culture
It’s all about the cultureMark Stallwood
 
Presentation chapter 4
Presentation chapter 4Presentation chapter 4
Presentation chapter 4Tiereny Calvin
 
Everything I have learned about Organizational Values
Everything I have learned about Organizational ValuesEverything I have learned about Organizational Values
Everything I have learned about Organizational ValuesBarrett Academy
 
The Importance of Organisational Values Webinar Slides
The Importance of Organisational Values Webinar SlidesThe Importance of Organisational Values Webinar Slides
The Importance of Organisational Values Webinar SlidesValuesCentre
 
Changing Cultures for Fast Changing Times .pptx
Changing Cultures for Fast Changing Times .pptxChanging Cultures for Fast Changing Times .pptx
Changing Cultures for Fast Changing Times .pptxAndrea Simon
 
organizational culture.ppt
organizational culture.pptorganizational culture.ppt
organizational culture.pptRenu Lamba
 
Organizational Culture Final
Organizational Culture FinalOrganizational Culture Final
Organizational Culture FinalKAMALAKKANNAN G
 
The Ego Soul Dynamics of Well-Being at Work - Richard Barrett
The Ego Soul Dynamics of Well-Being at Work - Richard BarrettThe Ego Soul Dynamics of Well-Being at Work - Richard Barrett
The Ego Soul Dynamics of Well-Being at Work - Richard BarrettValuesCentre
 
Build a Workforce of Transformational Leaders
Build a Workforce of Transformational LeadersBuild a Workforce of Transformational Leaders
Build a Workforce of Transformational LeadersThe Chazin Group LLC
 
Unit-I--Organizational culture
Unit-I--Organizational cultureUnit-I--Organizational culture
Unit-I--Organizational cultureDr.G.Saravanan
 
MINDSHIFTS_LeadYourCulture_final
MINDSHIFTS_LeadYourCulture_finalMINDSHIFTS_LeadYourCulture_final
MINDSHIFTS_LeadYourCulture_finalChris Ernst
 
Organizational Culture Shift
Organizational Culture ShiftOrganizational Culture Shift
Organizational Culture ShiftSushree Patnaik
 
Winning-culture_positioning-paper_110802
Winning-culture_positioning-paper_110802Winning-culture_positioning-paper_110802
Winning-culture_positioning-paper_110802Powernetworkers Denmark
 
Culture - Hard to Build, Easy to Destroy, Or
Culture - Hard to Build, Easy to Destroy, OrCulture - Hard to Build, Easy to Destroy, Or
Culture - Hard to Build, Easy to Destroy, OrTony Moroney
 

Ähnlich wie Toxic cultures - DevOpsDays Eindhoven 2022 (20)

Culture
CultureCulture
Culture
 
Culture
CultureCulture
Culture
 
Prepare for 2016: Culture Blueprint
Prepare for 2016: Culture BlueprintPrepare for 2016: Culture Blueprint
Prepare for 2016: Culture Blueprint
 
Creating a Vibrant Organizational Culture
Creating a Vibrant Organizational CultureCreating a Vibrant Organizational Culture
Creating a Vibrant Organizational Culture
 
It’s all about the culture
It’s all about the cultureIt’s all about the culture
It’s all about the culture
 
Presentation chapter 4
Presentation chapter 4Presentation chapter 4
Presentation chapter 4
 
Everything I have learned about Organizational Values
Everything I have learned about Organizational ValuesEverything I have learned about Organizational Values
Everything I have learned about Organizational Values
 
The Importance of Organisational Values Webinar Slides
The Importance of Organisational Values Webinar SlidesThe Importance of Organisational Values Webinar Slides
The Importance of Organisational Values Webinar Slides
 
Business Ethics
Business EthicsBusiness Ethics
Business Ethics
 
Changing Cultures for Fast Changing Times .pptx
Changing Cultures for Fast Changing Times .pptxChanging Cultures for Fast Changing Times .pptx
Changing Cultures for Fast Changing Times .pptx
 
organizational culture.ppt
organizational culture.pptorganizational culture.ppt
organizational culture.ppt
 
Organizational Culture Final
Organizational Culture FinalOrganizational Culture Final
Organizational Culture Final
 
The Ego Soul Dynamics of Well-Being at Work - Richard Barrett
The Ego Soul Dynamics of Well-Being at Work - Richard BarrettThe Ego Soul Dynamics of Well-Being at Work - Richard Barrett
The Ego Soul Dynamics of Well-Being at Work - Richard Barrett
 
Build a Workforce of Transformational Leaders
Build a Workforce of Transformational LeadersBuild a Workforce of Transformational Leaders
Build a Workforce of Transformational Leaders
 
Unit-I--Organizational culture
Unit-I--Organizational cultureUnit-I--Organizational culture
Unit-I--Organizational culture
 
MINDSHIFTS_LeadYourCulture_final
MINDSHIFTS_LeadYourCulture_finalMINDSHIFTS_LeadYourCulture_final
MINDSHIFTS_LeadYourCulture_final
 
Role of Organisational Culture in Ethics
Role of Organisational Culture in EthicsRole of Organisational Culture in Ethics
Role of Organisational Culture in Ethics
 
Organizational Culture Shift
Organizational Culture ShiftOrganizational Culture Shift
Organizational Culture Shift
 
Winning-culture_positioning-paper_110802
Winning-culture_positioning-paper_110802Winning-culture_positioning-paper_110802
Winning-culture_positioning-paper_110802
 
Culture - Hard to Build, Easy to Destroy, Or
Culture - Hard to Build, Easy to Destroy, OrCulture - Hard to Build, Easy to Destroy, Or
Culture - Hard to Build, Easy to Destroy, Or
 

Mehr von Pablo Bouzada

Culture really matters - DevOps and Cloud days 2021
Culture really matters  - DevOps and Cloud days 2021Culture really matters  - DevOps and Cloud days 2021
Culture really matters - DevOps and Cloud days 2021Pablo Bouzada
 
Cultura - más allá de eslóganes y palabras bonitas
Cultura - más allá de eslóganes y palabras bonitasCultura - más allá de eslóganes y palabras bonitas
Cultura - más allá de eslóganes y palabras bonitasPablo Bouzada
 
Atlantica conf 2019 no estas preparado para migrar al cloud
Atlantica conf 2019   no estas preparado para migrar al cloudAtlantica conf 2019   no estas preparado para migrar al cloud
Atlantica conf 2019 no estas preparado para migrar al cloudPablo Bouzada
 
Antipatrones de la cultura de una organización
Antipatrones de la cultura de una organizaciónAntipatrones de la cultura de una organización
Antipatrones de la cultura de una organizaciónPablo Bouzada
 
Gab 2019 - No, (aún) no estás preparado para migrar a Azure
Gab 2019 - No, (aún) no estás preparado para migrar a AzureGab 2019 - No, (aún) no estás preparado para migrar a Azure
Gab 2019 - No, (aún) no estás preparado para migrar a AzurePablo Bouzada
 
Introducción a TypeScript
Introducción a TypeScriptIntroducción a TypeScript
Introducción a TypeScriptPablo Bouzada
 
TypeScript, ¿la solución definitiva?
TypeScript, ¿la solución definitiva?TypeScript, ¿la solución definitiva?
TypeScript, ¿la solución definitiva?Pablo Bouzada
 
¿Cuál es tu excusa para no tener tests?
¿Cuál es tu excusa para no tener tests?¿Cuál es tu excusa para no tener tests?
¿Cuál es tu excusa para no tener tests?Pablo Bouzada
 
Descubriendo windows8
Descubriendo windows8Descubriendo windows8
Descubriendo windows8Pablo Bouzada
 
Antipatrones de desarrollo de software
Antipatrones de desarrollo de softwareAntipatrones de desarrollo de software
Antipatrones de desarrollo de softwarePablo Bouzada
 
Aos2012 sobrevivir a proyectos heredados
Aos2012 sobrevivir a proyectos heredadosAos2012 sobrevivir a proyectos heredados
Aos2012 sobrevivir a proyectos heredadosPablo Bouzada
 

Mehr von Pablo Bouzada (11)

Culture really matters - DevOps and Cloud days 2021
Culture really matters  - DevOps and Cloud days 2021Culture really matters  - DevOps and Cloud days 2021
Culture really matters - DevOps and Cloud days 2021
 
Cultura - más allá de eslóganes y palabras bonitas
Cultura - más allá de eslóganes y palabras bonitasCultura - más allá de eslóganes y palabras bonitas
Cultura - más allá de eslóganes y palabras bonitas
 
Atlantica conf 2019 no estas preparado para migrar al cloud
Atlantica conf 2019   no estas preparado para migrar al cloudAtlantica conf 2019   no estas preparado para migrar al cloud
Atlantica conf 2019 no estas preparado para migrar al cloud
 
Antipatrones de la cultura de una organización
Antipatrones de la cultura de una organizaciónAntipatrones de la cultura de una organización
Antipatrones de la cultura de una organización
 
Gab 2019 - No, (aún) no estás preparado para migrar a Azure
Gab 2019 - No, (aún) no estás preparado para migrar a AzureGab 2019 - No, (aún) no estás preparado para migrar a Azure
Gab 2019 - No, (aún) no estás preparado para migrar a Azure
 
Introducción a TypeScript
Introducción a TypeScriptIntroducción a TypeScript
Introducción a TypeScript
 
TypeScript, ¿la solución definitiva?
TypeScript, ¿la solución definitiva?TypeScript, ¿la solución definitiva?
TypeScript, ¿la solución definitiva?
 
¿Cuál es tu excusa para no tener tests?
¿Cuál es tu excusa para no tener tests?¿Cuál es tu excusa para no tener tests?
¿Cuál es tu excusa para no tener tests?
 
Descubriendo windows8
Descubriendo windows8Descubriendo windows8
Descubriendo windows8
 
Antipatrones de desarrollo de software
Antipatrones de desarrollo de softwareAntipatrones de desarrollo de software
Antipatrones de desarrollo de software
 
Aos2012 sobrevivir a proyectos heredados
Aos2012 sobrevivir a proyectos heredadosAos2012 sobrevivir a proyectos heredados
Aos2012 sobrevivir a proyectos heredados
 

Kürzlich hochgeladen

internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic managementharfimakarim
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxalinstan901
 
Does Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptxDoes Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptxSaqib Mansoor Ahmed
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Hedda Bird
 
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, MumbaiPooja Nehwal
 
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607dollysharma2066
 
Construction Project Management | Coursera 2024
Construction Project Management | Coursera 2024Construction Project Management | Coursera 2024
Construction Project Management | Coursera 2024Alex Marques
 
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptxAss.Prof. Dr. Mogeeb Mosleh
 
operational plan ppt.pptx nursing management
operational plan ppt.pptx nursing managementoperational plan ppt.pptx nursing management
operational plan ppt.pptx nursing managementTulsiDhidhi1
 
situational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima Ssituational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima Smisbafathima9940
 
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Pooja Nehwal
 

Kürzlich hochgeladen (20)

Discover -CQ Master Class - Rikita Wadhwa.pdf
Discover -CQ Master Class - Rikita Wadhwa.pdfDiscover -CQ Master Class - Rikita Wadhwa.pdf
Discover -CQ Master Class - Rikita Wadhwa.pdf
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic management
 
Call Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance VVIP 🍎 SERVICE
Call Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance  VVIP 🍎 SERVICECall Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance  VVIP 🍎 SERVICE
Call Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance VVIP 🍎 SERVICE
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
 
Does Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptxDoes Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptx
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
 
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
 
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
 
Construction Project Management | Coursera 2024
Construction Project Management | Coursera 2024Construction Project Management | Coursera 2024
Construction Project Management | Coursera 2024
 
LoveLocalGov - Chris Twigg, Inner Circle
LoveLocalGov - Chris Twigg, Inner CircleLoveLocalGov - Chris Twigg, Inner Circle
LoveLocalGov - Chris Twigg, Inner Circle
 
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdfImagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
 
Rohini Sector 16 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
Rohini Sector 16 Call Girls Delhi 9999965857 @Sabina Saikh No AdvanceRohini Sector 16 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
Rohini Sector 16 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
 
Becoming an Inclusive Leader - Bernadette Thompson
Becoming an Inclusive Leader - Bernadette ThompsonBecoming an Inclusive Leader - Bernadette Thompson
Becoming an Inclusive Leader - Bernadette Thompson
 
Intro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptxIntro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptx
 
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
operational plan ppt.pptx nursing management
operational plan ppt.pptx nursing managementoperational plan ppt.pptx nursing management
operational plan ppt.pptx nursing management
 
situational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima Ssituational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima S
 
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg PartnershipUnlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
 
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
 

Toxic cultures - DevOpsDays Eindhoven 2022

  • 1. TOXIC CULTURES how to recognize and fix them
  • 2. Hello! I am Pablo Bouzada Engineering Manager at Viaplay Group You can find me at @pbousan 2
  • 3. Viaplay Group is the international streaming challenger. Our Viaplay streaming service is available in the Nordics & Baltics, the Netherlands, Poland & UK.
  • 4.
  • 5.
  • 6. What culture means? Let’s start from the basics
  • 7. VISION Company’s goal MISSION The plan to achieve the Vision VALUES How we, as company, behave HOW COMPANies define themselves
  • 9.
  • 10. “ CULTURE are the values, beliefs and practices that have been developed and reinforced over time.
  • 11. Structure VS. culture STRUCTURE External Visible Easy to change CULTURE Internal Invisible Hard to change What’s OK or Not OK History What is rewarded Informal leadership Relationships Organization/Hierarchy Strategies Metrics Policies Processes
  • 13. "Culture is more important than vision. Some leaders have great vision but have created a toxic culture where that vision will never happen." Phil Cooke
  • 15. 5 smells of a toxic culture ⩥ Company core values do not serve as the basis for how the organization functions. ⩥ Employee suggestions are discarded. People are afraid to give honest feedback. ⩥ Micromanaging: Little to no autonomy is given to employees in performing their jobs. ⩥ Blaming and punishment from management is the norm. ⩥ Little or strained interaction between employees and management.
  • 16. “ While toxic work cultures are the result of many factors, it’s generally a combination of poor leadership and individuals who perpetuate the culture. Brigette Hyacinth
  • 17.
  • 18.
  • 19. 5 consequences of a toxic culture ⩥ Excessive absenteeism, illness and high employee turn over. ⩥ Favoritism and office politics. ⩥ Lack of innovation. ⩥ Aggressive or bullying behavior against those who challenge the status quo. ⩥ Reputational and legal issues.
  • 21. How to change a toxic culture RESET Collaboratively reset the culture. UNDERSTAND Understand your actual culture. Identify real problems caused by toxicity. APOLOGIZE Apologize for the bad times and present a plan to change.
  • 22. 4 steps to reset the culture 22 Create a psychological safety place 1 Set cultural values collaboratively, reinforce it with actions and review it time to time 2 Don’t ignore alarm signs 3 Stop bad behaviors as well you detected them 4
  • 24. 4 steps to reset the culture 24 Create a psychological safety place 1 Set cultural values collaboratively, reinforce it with actions and review it time to time 2 Don’t ignore alarm signs 3 Stop bad behaviors as well you detected them 4
  • 25. “ Good enough for now, safe enough to try
  • 26. 4 steps to reset the culture 26 Create a psychological safety place 1 Set cultural values collaboratively, reinforce it with actions and review it time to time 2 Don’t ignore alarm signs 3 Stop bad behaviors as well you detected them 4
  • 27. “ “A company that forgot its past has no future” Winston Churchill
  • 28. 4 steps to reset the culture 28 Create a psychological safety place 1 Set cultural values collaboratively, reinforce it with actions and review it time to time 2 Don’t ignore alarm signs 3 Stop bad behaviors as well you detected them 4
  • 29. “ "The culture of an organization is shaped by the worst behavior“
  • 31. Pro tip In large established orgs culture follows structure. In tiny young orgs, structure follows culture. Craig Larman
  • 32. A breath of hope 33
  • 33. 34
  • 34. An entire ecosystem was rebuilt from scratch. 172 species of birds 33 types of mammals 15 species of amphibians and reptiles 35
  • 35. 36
  • 37. Credits Special thanks to all the people who made and released these awesome resources for free: ⩥ Presentation template by SlidesCarnival ⩥ Photographs by Unsplash
  • 38. Presentation design This presentation uses the following typographies: ⩥ Titles: Bebas Neue ⩥ Body copy: Saira SemiCondensed Download for free at: https://www.fontsquirrel.com/fonts/bebas-neue https://www.fontsquirrel.com/fonts/saira You don’t need to keep this slide in your presentation. It’s only here to serve you as a design guide if you need to create new slides or download the fonts to edit the presentation in PowerPoint®