This was a presentation that I did at the recent EduTech 2013 Corporate and Government Learning Congress. It looks at the need for organisations to capture the informal learning activities of their staff as a method of showing competency in staff.

1. Chasing Butterflies
Using technology to capture informal learning

2. • Part of UnitingCare Queensland
• 238 sites across QLD
• 3000+ Employees
• 9000+ Volunteers
• 320+ Community Service Programs
including Lifeline Services
• Retail through Lifeline Stores

3. Informal Learning;
• Learning that is not organised or structured in terms of goals, time or
instruction. This covers skills acquired (sometimes unintentionally) through
life and work experience
Non-Formal Learning;
• learning outside the formal school/vocational training/university system,
taking place through planned activities (e.g. with goals and timelines)
involving some form of learning support
Informal and Non-formal
Learning

4. • Does not necessarily happen in the
workplace;
• Does not result in a ‘qualification’;
• Often happens on demand;
• May not be directly related to job role
Informal Learning

5. Are you Qualified?
There is no formal assessment with informal
learning, so;
• How can you show you have learnt;
• Transference of learning across
workplaces is difficult;
• How can you show you are competent.

6. Capturing Informal Learning
Organisations need to capture informal
learning
• PD requirements
• Evidence of industry engagement/currency
• Evidence towards competency

7. One Integrated Solution

8. Capturing Formal and informal
• Accredited (RTO Qualifications etc)
• Non-Accredited (Professional
Development)
• Learning Activity (Learner Driven
activities)

9. Providing Staff and UCC with
• PD requirements
• Evidence of industry engagement/currency
• Evidence towards competency
• Better ability to match skills to both current and
future work roles.
• Greater visibility of skill and knowledge gaps