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Social Media and Greater anglia - Paul Bentley, Greater Anglia

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Our Social Times
Our Social Times

Delivering Effective Customer Service at Social Media Week London 2013. Hosted by Our Social Times, 26/9/13

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NedRailways Mission Control - Social Media at Greater AngliaPaul Bentley Customer Communication Manager
Mission Control:
High Quality Real Time Information
The growth of Twitter
Opportunities §  Daily Webwatch §  Customer Service §  Fault fixing §  Tweet the Manager §  Promoting GA
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