This document summarizes interim results from a study on collaborative e-government. It defines collaborative e-government and provides examples of existing projects. It discusses who participates in these projects and why, how government can enable collaboration, and recommendations for stimulating collaborative e-government through policy changes and funding mechanisms.

1. Summary of Interim Results 27 October 2011 [email_address] #collabservices

7. Look back at 2007 Initiative Current status PatientOpinion Copied by NHS, stable growth, expanded in new areas such as mental health, linked with additional services Intellipedia 3 rd anniversary, average 5000 edits per day Mybikelane Expanded worldwide Peertopatent Expanded to Japan, Korea and Australia, more recently in UK

8. Definition WHAT

9. The cases WHAT

10. Crowdsourcing of ideas Open data mining/visualisation Showusabetterway.com Google Transit Openlylocal, ISTAT widget Service provision Type of collaboration Examples Digitalkoot Activmobs Crowdsourced public tasks Collaborative complaint systems SeeClickFix Self-help groups Public data applications Co-design Apps contests Ideascale.com Beta services WHAT

11. Definition Open Government WHAT Politics Policies Administration and service delivery Theyworkforyou.com No 10 E-petitions Fixmystreet.com

13. Where? Collaborative services are not mentioned in e-gov policy documents In UK it fits within the “Big Society” agenda But OPEN DATA a growing priority for transparency and innovation All countries have collaborative e-gov projects WHAT

14. On what services? WHAT

18. WHY: a power law of usage There is no “average impact” of collaborative e-government There are individual success stories and many failures WHY

19. WHY: the impact WHY

30. HOW: a cultural clash HOW

32. Collaborative e-government: another case of MacroMyopia “ in the short term we overestimate, in the long term we underestimate. ” Paul Saffo SO WHAT

33. Initial recommendations SO WHAT