The Homogeneity of DMAIC & ADKAR Change Management Methodologies From a high level the key difference between the two change management methodologies is among the focus of change. The DMAIC methodology’s focus of change is among process/product whereas the ADKAR methodology’s focus of change is among organization/people. Rick McCormick of the Change Management Learning Center explains ADKAR by aligning it with DMAIC. Project leaders build awareness (ADKAR) of the change by defining (DMAIC) what that change is and who will implement it. Desire (ADKAR) must be felt and embraced by those who will be affected by the change so that inputs and outputs can be measured (DMAIC). For change to be off to a good start, leaders must possess the knowledge (ADKAR) necessary for successful implementation, but this requires an analysis (DMAIC) of factual data. Going hand in hand with analysis is the ability (ADKAR) to deploy the right measures so that the desired improvement (DMAIC) can be sustained. To complete the process, the change must be reinforced (ADKAR) where standard operating procedures and training manuals will serve to control (DMAIC) aspects and consequences of the change.

1. DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL
Organizational Change Management
Methodology
Lean Six Sigma
Methodology
DETERMINE optimum solution
based on data & information
to achieve the future state
IMPLEMENT solution
and train skills required
for the future state
SUSTAIN improvements,
behaviors, skills, roles, and
outputs of the new state
D
M
A
I
C REINFORCEMENT
ABILITY
KNOWLEDGE
DESIRE
AWARENESS
R
A
K
D
A
UNDERSTAND the need to
change/transform
and the current state
Infographic published by Neil Beyersdorf
neil-beyersdorf.branded.me/
SET goals based on current
performance metrics
to achieve a future state
T H E H O M O G E N E I T Y O F
Process/Product (DMAIC) & Organizational (ADKAR) Change Management Methodologies
U
S
D
I
S
Infographic published by Neil Beyersdorf
neil-beyersdorf.branded.me/
Methodology
Homogeneity