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Show Me the Numbers
Turning SPM Information into Actionable
Insight with Dashboard Analytics

Trevor Dunham
MONRONEY	
  

WHO	
  IS	
   MIKE

&

what does he
have
to do with
this
presentation?
Show Me the Monroney
Concepts of

effective

Visual Data
Communication

Adaptation of: Stephen Few
Information Dashboard Design
987947286245924060290392
370023095370705702790728
532080290073025012702720
272903923700837508207851
0-

5-

1-

6-

2-

7-

3-

8-

4-

9-
987947286245924060290392
370023095370705702790728
532080290073025012702720
272903923700837508207851

Product	
  Group
Product	
  A
Product	
  B
Product	
  C
Product	
  D
Product	
  E

YTD	
  Sales
$595,651.44
$1,584,075.07
$989,614.32
$598,973.33
$1,413,795.02
$5,182,109.18

QTD	
  Sales
$78,375.19
$208,430.93
$130,212.41
$78,812.28
$186,025.66
$681,856.47

MTD	
  Sales
$32,656.33
$86,846.22
$54,255.17
$32,838.45
$77,510.69
$284,106.86

1	
  Month	
  Ago
$24,492.25
$82,503.91
$67,818.96
$57,467.29
$58,133.02
$290,415.43

2	
  Months	
  Ago
$21,226.61
$73,819.29
$75,957.24
$47,615.75
$65,884.09
$284,502.98

3	
  Months	
  Ago
$16,328.17
$53,627.54
$98,337.49
$71,834.11
$72,666.28
$312,793.59
What Keeps
you
Up at Night
It’s Easy to Build a Bad Dashboard
Really, Easy!
Really, Really, Easy!!!
5

STEPS to
effective
Dashboard
Analytics
STEP 1:
Assess
Current State &
Desired State
Maturity
The Business Intelligence Maturity Model

Opera'onal	
  

Aware	
  

Focused	
  

Predic've	
  

What	
  has	
  happened?	
  

Why	
  did	
  it	
  happen?	
  

What	
  will	
  happen	
  if?	
  

This	
  is	
  about	
  to	
  happen	
  
Operational

Aware
Broadening	
  Adop'on	
  
&	
  Narrowing	
  Data	
  Gaps	
  

Minimal	
  &	
  Non-­‐
intui've	
  Report	
  
Capabili'es	
  
One-­‐off	
  Report	
  
Requests	
  

Isolated	
  Data/
Applica'ons	
  

Focused
Defined	
  Metric	
  
Framework	
  
Business	
  Objec'ves	
  
Drive	
  BI	
  Direc'on	
  
Basic	
  Analy'cal	
  
Modeling	
  

Predictive
Enterprise	
  Performance	
  
Culture	
  
Integrated	
  Data	
  
Source	
  
360	
  View	
  
Assess,	
  Review,	
  Revise	
  

Limited	
  Self-­‐Service	
  

Spreadsheet	
  Anarchy	
  
Define	
  &	
  Execute	
  a	
  
Capabili'es	
  Roadmap	
  

Share,	
  Communicate,	
  
and	
  Foster	
  
Accounatability	
  for	
  
Informa'on	
  

Conduct	
  Maturity	
  
Assessment	
  
What	
  has	
  happened?	
  

Why	
  did	
  it	
  happen?	
  

What	
  will	
  happen	
  if?	
  

This	
  is	
  about	
  to	
  happen	
  
Assessing Current State and Future State

People	
  

Process	
  

Technology	
  

• Engagement	
  
• Sa'sfac'on	
  
• Leadership	
  
• AVract	
  and	
  Retain	
  

• Accessibility	
  
• Flexibility	
  
• Business	
  Opera'ons	
  
• Strategy	
  
• Financial	
  Impacts	
  
• Organiza'onal	
  Alignment	
  

• Features	
  
• Capabili'es	
  
• Data	
  Quality	
  
• Data	
  Richness	
  
• Technology	
  Strategy	
  

Business	
  and	
  Informa'on	
  Technology	
  
The Sweet Spot of Information Insight

Informa'on	
  Producers	
  

Informa'on	
  Consumers	
  

	
  Autonomous 	
  	
  

	
  Controlled	
  
Sta'c	
  
Reports	
  

Interac've	
  
Reports	
  

Ad-­‐Hoc	
  
Query	
  

Data	
  
Discovery	
  

Data	
  
Dump	
  
For access to the remainder of this presentation, please visit our website for a
direct download of the entire presentation here.

STEP 2:
Be User
Centric

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OpenSymmetry WorldatWork 2013 Conference Breakout Session - Show Me The Numbers

  • 1. Show Me the Numbers Turning SPM Information into Actionable Insight with Dashboard Analytics Trevor Dunham
  • 2. MONRONEY   WHO  IS   MIKE & what does he have to do with this presentation?
  • 3. Show Me the Monroney
  • 4.
  • 5. Concepts of effective Visual Data Communication Adaptation of: Stephen Few Information Dashboard Design
  • 8. 987947286245924060290392 370023095370705702790728 532080290073025012702720 272903923700837508207851 Product  Group Product  A Product  B Product  C Product  D Product  E YTD  Sales $595,651.44 $1,584,075.07 $989,614.32 $598,973.33 $1,413,795.02 $5,182,109.18 QTD  Sales $78,375.19 $208,430.93 $130,212.41 $78,812.28 $186,025.66 $681,856.47 MTD  Sales $32,656.33 $86,846.22 $54,255.17 $32,838.45 $77,510.69 $284,106.86 1  Month  Ago $24,492.25 $82,503.91 $67,818.96 $57,467.29 $58,133.02 $290,415.43 2  Months  Ago $21,226.61 $73,819.29 $75,957.24 $47,615.75 $65,884.09 $284,502.98 3  Months  Ago $16,328.17 $53,627.54 $98,337.49 $71,834.11 $72,666.28 $312,793.59
  • 9.
  • 11. It’s Easy to Build a Bad Dashboard
  • 15. STEP 1: Assess Current State & Desired State Maturity
  • 16. The Business Intelligence Maturity Model Opera'onal   Aware   Focused   Predic've   What  has  happened?   Why  did  it  happen?   What  will  happen  if?   This  is  about  to  happen  
  • 17. Operational Aware Broadening  Adop'on   &  Narrowing  Data  Gaps   Minimal  &  Non-­‐ intui've  Report   Capabili'es   One-­‐off  Report   Requests   Isolated  Data/ Applica'ons   Focused Defined  Metric   Framework   Business  Objec'ves   Drive  BI  Direc'on   Basic  Analy'cal   Modeling   Predictive Enterprise  Performance   Culture   Integrated  Data   Source   360  View   Assess,  Review,  Revise   Limited  Self-­‐Service   Spreadsheet  Anarchy   Define  &  Execute  a   Capabili'es  Roadmap   Share,  Communicate,   and  Foster   Accounatability  for   Informa'on   Conduct  Maturity   Assessment   What  has  happened?   Why  did  it  happen?   What  will  happen  if?   This  is  about  to  happen  
  • 18. Assessing Current State and Future State People   Process   Technology   • Engagement   • Sa'sfac'on   • Leadership   • AVract  and  Retain   • Accessibility   • Flexibility   • Business  Opera'ons   • Strategy   • Financial  Impacts   • Organiza'onal  Alignment   • Features   • Capabili'es   • Data  Quality   • Data  Richness   • Technology  Strategy   Business  and  Informa'on  Technology  
  • 19. The Sweet Spot of Information Insight Informa'on  Producers   Informa'on  Consumers    Autonomous      Controlled   Sta'c   Reports   Interac've   Reports   Ad-­‐Hoc   Query   Data   Discovery   Data   Dump  
  • 20. For access to the remainder of this presentation, please visit our website for a direct download of the entire presentation here. STEP 2: Be User Centric