Trevor Dunham, Director Business Intelligence & Analytics at OpenSymmetry presented to a full house at the 2013 WorldatWork Spotlight on Sales Comp Conference in Chicago on September 10th, 2013.
16. The Business Intelligence Maturity Model
Opera'onal
Aware
Focused
Predic've
What
has
happened?
Why
did
it
happen?
What
will
happen
if?
This
is
about
to
happen
17. Operational
Aware
Broadening
Adop'on
&
Narrowing
Data
Gaps
Minimal
&
Non-‐
intui've
Report
Capabili'es
One-‐off
Report
Requests
Isolated
Data/
Applica'ons
Focused
Defined
Metric
Framework
Business
Objec'ves
Drive
BI
Direc'on
Basic
Analy'cal
Modeling
Predictive
Enterprise
Performance
Culture
Integrated
Data
Source
360
View
Assess,
Review,
Revise
Limited
Self-‐Service
Spreadsheet
Anarchy
Define
&
Execute
a
Capabili'es
Roadmap
Share,
Communicate,
and
Foster
Accounatability
for
Informa'on
Conduct
Maturity
Assessment
What
has
happened?
Why
did
it
happen?
What
will
happen
if?
This
is
about
to
happen
18. Assessing Current State and Future State
People
Process
Technology
• Engagement
• Sa'sfac'on
• Leadership
• AVract
and
Retain
• Accessibility
• Flexibility
• Business
Opera'ons
• Strategy
• Financial
Impacts
• Organiza'onal
Alignment
• Features
• Capabili'es
• Data
Quality
• Data
Richness
• Technology
Strategy
Business
and
Informa'on
Technology
19. The Sweet Spot of Information Insight
Informa'on
Producers
Informa'on
Consumers
Autonomous
Controlled
Sta'c
Reports
Interac've
Reports
Ad-‐Hoc
Query
Data
Discovery
Data
Dump
20. For access to the remainder of this presentation, please visit our website for a
direct download of the entire presentation here.
STEP 2:
Be User
Centric