Knowledge Management Megat

Knowledge Management by: Megat Zainurul Anuar bin Megat Johari DREAMSOFT (M)SDN BHD http://www.thedreamsoft.com

[object Object],[object Object]

to be discussed ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

what is knowledge HOW to do things WHERE to find examples WHOM to ask for help

basic scenario ,[object Object]

why knowledge? ,[object Object],[object Object],[object Object]

types of knowledge ,[object Object]

data + information + knowledge ,[object Object]

data + information ,[object Object]

information + knowledge ,[object Object]

when information become knowledge ,[object Object]

information and value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

working definition of KM ,[object Object],[object Object]

why knowledge management? ,[object Object]

why knowledge management? ,[object Object],[object Object]

why knowledge management? ,[object Object],[object Object],[object Object]

knowledge sharing EXPERTISE DECISION-MAKING POWER Experts ‘T’ Expert ‘M’ Working and Learning together Expert ‘E’ Expert ‘G’ Experts ‘A’

Knowledge conversion: tacit & explicit ,[object Object],[object Object],[object Object],tacit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],tacit tacit tacit explicit explicit explicit explicit ,[object Object],[object Object],[object Object]

Knowledge conversion: tacit & explicit- the bread maker example individual +group + org creation of the new product enriched MEGAT and the team's TK base tacit individual +individual MEGAT training with the hotel’s baker group + organisation standardization of this K into a manual and embodying it in the product Individual + group sharing the TK with product development team tacit tacit tacit explicit explicit explicit explicit

km modes personal collaborative enterprise

elements of knowledge management ,[object Object],[object Object]

elements of knowledge management ,[object Object],[object Object],[object Object]

knowledge management strategies ,[object Object],[object Object],[object Object]

knowledge management strategies ,[object Object],[object Object],[object Object],[object Object]

knowledge management strategies..++ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KM ,[object Object],[object Object],[object Object],[object Object]

knowledge management technologies….there is more EXTRANETS KACA Knowledge Management DATA WAREHOUSE WEB CONFERENFING DOCUMENT MANAGEMENT WORK FLOW DECSION S.SYSTEM GROUPWARE KNOWLEDGE REFINEMENT INTRANETS

knowledge asset 1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],INTELLECTUAL CAPITAL 2 3

[object Object],[object Object],[object Object],[object Object]

Knowledge Management Megat

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