This document discusses the importance of effective communication, influence, and online presence in today's changing business environment. It emphasizes that businesses must adapt to changing client expectations, new generations of clients, and the growing importance of online networks and data. Throughout, it provides quotes on the value of communication skills, influence over others, and adapting to change. It challenges readers to consider how they can raise their influence within their teams, communities, and online profiles.

1. Effective
Communications, Impact
and Etiquette
September 2013

2. triggerstrategies.ca

4. How to develop influence
and presence….

5. Business is
changing
fast…we
need to
keep up

6. Dragging the chair…

7. Questions?
What has fundamentally changed
in our business?
What do our clients now
expect of us?
Where do you feel we need
to be different to
stand out in our market?

8. “If you don’t like
change, you will like
irrelevancy even less!”
- Tom Peters

9. “It’s not the strongest
nor the fastest of the
species that survive;
but the ones most
adaptable to change.”
- Charles Darwin

10. The two sides of business
etiquette today:
In Person On-Line

11. Its 1885 again…..
Why??
Business is getting
human again

12. Please read
this book
……again

13. “15% of one’s financial
success is due to one’s
technical knowledge and
85% is due to skill in human
engineering – leadership
and influencing people.”
- Dale Carnegie

14. A few challenges
for you…..no
matter where
you are in
your career.

15. How do YOU walk
into a room?

16. How do YOU show
up on stage?

17. Definition of leadership
and influence?
It’s what people say
about you when you are
‘not’ in the room.

18. "People may not
remember exactly what
you did, or what you
said, but they will always
remember how you made
them feel."
- Dr. Garthwaite

19. We are
always
working
on our
listening
skills

20. Learn to read body
language

21. Know how
to deal with
the next
generations,
Gen ‘Y’ and
Gen ‘F’

22. Your presence
is everything!

23. It’s now the first place
people search for you..what will the
find?
Building your on-line presence….

24. Facebook
is your
mirror…

25. Twitter
is your
megaphone…

26. The future…

27. Linkedin
Your on-line credibility…

28. In the future, the success
of any business will
depend on how it utilizes
its data base and
network….

29. Partner Dialogue
What do you want to be known for?
What steps can you take to raise
your influence?
1. Within your team…
2. Within your community…
3. On-line…..

30. Here’s to the crazy ones, the misfits, the
rebels, the troublemakers, the round pegs in
the square holes…the ones who see things
differently– they’re not fond of rules… You can
quote them, disagree with them, glorify or vilify
them, but the only thing you can’t do is ignore
them because they change things…they push
the human race forward, and while some may
see them as the crazy ones, we see
genius, because the ones who are crazy
enough to think they can change the world, are
the ones who do.
- Steve Jobs

31. A different
perspective:

32. What impact are you going to
have?

33. Thank You
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