This presentation provides you with a practical approach for implementing Enterprise Content Management (ECM) using the open methodology MIKE2. The slides are from the AIIM ECM Specialist and Master Certificate Programs. For more information visit www.aiim.org/training
1. How to implement ECM?
Global best practices for implementing ECM
using the open methodology MIKE2
2. Implementation
Which 3 of these typical problems have affected your organization‟s
document or records management implementation?
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Underestimated process and organizational issues
Uneven usage due to poor procedures and lack of enforcement
Lack of knowledge or training among our internal staff.
Project derailed by internal politics
Low user acceptance due to poor design or clumsy
implementation
Excessive quot;scope creepquot;
Actual
Anticipated
Underestimated the effort to distill and migrate content
Poorly defined business case
Source:
Failed to secure agreement on fileplans, taxonomy and
metadata AIIM ECM Survey
Failed to think of benefits/issues beyond our business unit. February, 2009
Lack of knowledge or training among our external All respondents (284)
staff/suppliers.
Budget was overrun
Failed to prioritize quot;high-valuequot; content
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