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Case for Change Capital
             in the Arts




      © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org   1
National Black Arts Festival. ASO Concert,
Photo credit William Herriott.




If arts organizations and the sector are to thrive, donors must change
their funding and financing practices to support strategies that enable
experimentation, build audiences, and cultivate artists.




2    © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
                                       nonprofitfinancefund.org
Case for Change Capital
                in the Arts
              Building Vibrant and
      Viable Cultural Organizations
          By Rebecca Thomas and Rodney Christopher
              with Holly Sidford, Helicon Collaborative



                    Leading for the Future                       4
          Executive summary and introduction
                   to Nonprofit Finance Fund’s
          Leading for the Future (LFF) Initiative


   A New Approach to Capitalization                              6
     Addressing mis-capitalization in the Arts


                  Capital is Not Revenue                         8
          Defining change capital and its use in
                              the LFF Initiative


                             Kinds of Capital                10
   Defining the many types of capital and how
     they contribute to organizational viability


Principles of Improved Capitalization                        12
        A summary of lessons and guidelines for
             cultural organizations and funders


                   LFF Works in Progress                     16
                Stories of the 10 organizations
               participating in the LFF Initiative




      © 2011, Nonprofit Finance Fund®
      © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org   3
Leading for the Future




                         Arts organizations excite and inspire audiences across           stronger business models that redress mis-capitalization
                         the country with their creative and dynamic artistic             and ensure their artistic relevance and excellence.
                         programs. Through their imaginative and stirring works,
                         these organizations shape community identity, lift the           Leading for the Future: Innovative Support for Artistic
                         spirit, connect people and help us make meaning of               Excellence, designed and administered by Nonprofit
                         our individual experiences and the times in which we             Finance Fund (NFF), is the first national initiative to
                         live. Yet behind the stages, the exhibit halls, the literary     address the issue of mis-capitalization by deploying
                         publications and the websites, most nonprofit arts               a specific kind of investment capital – change capital
                         organizations are in a constant financial struggle. A major      – to help arts organizations adapt their programming,
                         contributing factor is that the vast majority of them are        operations and finances in ways that improve their
                         “mis-capitalized” – financially structured in ways that          long-term health.
                         stymie their ability to propel and sustain their aspirations.
                                                                                          With support from the Doris Duke Charitable Foundation,
                         If individual arts organizations and the sector are to           ten artistically excellent performing arts organizations
                         thrive in the future, donors must change their funding           are working with NFF to develop, implement, monitor and
                         and financing practices, aligning money to strategies            adjust plans for achieving this transformation. Each group’s
                         and plans that build audience demand, cultivate new              plan is tailored to its own circumstances, but all are guided
                         contributors, and adapt out-dated cost structures.               by similar principles of capitalization. Two years into this
                         Likewise, cultural nonprofits must take action to establish      five-year initiative, initial results are very promising.



                         4   © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
                                                               nonprofitfinancefund.org
Alvin Ailey American Dance Theater in Robert Battle’s The Hunt.
                                                                Photo by Paul Kolnik.




 The first part of Case for Change Capital in the Arts shares   partners and the arts sector as a whole in an ongoing
 the philosophy governing the Leading for the Future            dialogue about the associated challenges, opportunities
 initiative and discusses the broad needs for and uses of       and learnings. This article is offered to stimulate further
 capital in the arts. The second part outlines principles and   conversation and encourage funders and arts groups
 practices that can improve capitalization in the arts but      to apply principles of capitalization more consistently,
 that will require changes in behavior by both nonprofits       thereby increasing the financial health and artistic
 and funders. We conclude by outlining our ten investment       vibrancy of organizations that are so important to the
 partners’ plans for applying change capital to realize their   vitality of our communities.
 artistic and organizational ambitions. Throughout, we
 provide definitions for key terms.

 While conversations about capitalization and the idea
 of change capital are relatively new to the field, NFF
 looks forward to engaging our Leading for the Future




                    “Change capital from Leading for the Future has allowed
      us to take a great leap forward, rather than make incremental change.
It now affects everything we do.” Sharon Luckman, Alvin Ailey Dance Foundation
                                                                       © 2011, Nonprofit Finance Fund®® nonprofitfinancefund.org
                                                                        © 2011, Nonprofit Finance Fund                             5
A New Approach to Capitalization   To truly cover the full cost of doing business, arts organizations
                                   also need flexible funding and an enterprise-wide approach to
                                   capitalization that supports long-term liquidity, adaptability, and
                                   durability rather than short-term or narrowly defined goals.




                                   Mis-Capitalization in the Arts                                           transparency about how cultural organizations are
                                   Inappropriate capitalization, or mis-capitalization, is                  managing their resources.
                                   often the consequence of misguided practices perpetuated
                                   by cultural organizations and their supporters alike. For                As a result of these practices and others, most cultural
                                   example, many arts organizations operate with only                       organizations lack enough of the right kinds of money at
                                   enough unrestricted revenue to cover program and                         the right times to change, grow, innovate, take risk —
                                   operating expenses. This is considered acceptable, when                  and ultimately contribute to their own artistic health and
                                   in fact many organizations have annual expenditures that                 the vibrancy of tomorrow’s creative economy.
                                   exceed operations alone. Excess cash is often seen as                    Compounding these issues, the cultural landscape is
                                   “hoarding,” even though savings are usually indicative                   undergoing tectonic shifts in the ways that audiences
                                   of long-term planning and risk management. Buildings                     experience and respond to art in a fundamentally
                                   and endowments are typically the only forms of capital                   altered economy. In this environment, organizations are
                                   associated with long-term stability, yet often these assets              challenged to develop business models that establish or
                                   contribute to financial instability, particularly when other             affirm the value of their art, align revenue with full costs
                                   more liquid forms of capital aren’t built alongside.                     and position them to be appropriately capitalized.


                                   Other contributors to mis-capitalization include current                 Consider the case of a theatre company that, despite
                                   nonprofit accounting and reporting practices, which                      experiencing steady declines in attendance at its aging
                                   conflate capital with revenue. Capital investments                       facility, continues to receive critical acclaim for its work. The
                                   (whether for change or other capital purposes, such                      organization cannot afford to maintain its lobby or house,
                                   as facility projects) are typically not segregated from                  invest in social media and refresh its programming for young
                                   regular operating revenue and, therefore, distort                        audiences. Saddled with a depreciated facility, declining
                                   the revenue reality by making an organization look                       profitability and no reserves, the company lacks the cash to
                                   healthier than it may be. Such practices diminish                        be responsive, innovative and nimble. It is mis-capitalized.



                                   Mis-capitalization                                                       Capitalization
                                   Uneven, inappropriate or inadequate funding and financing. Mis-          The funding and financing that allows an organization to achieve its
                                   capitalization includes under-capitalization (insufficient amounts       mission effectively. Capitalization is revealed on the balance sheet
                                   of funding) but goes beyond it. Mis-capitalized organizations have       and through the generation of net revenue (i.e., surpluses).
                                   limited adaptive capacity, meaning they lack the flexibility to adjust
                                   their programming and operations in response to changes in the
                                   environment and demand for their work. Adaptive capacity is
                                   evidenced by the strength of the balance sheet and the ability to
                                   regularly generate revenue in excess of expenses.

                                   6    © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
Changing the Way We Think                                         surpluses. Funding adaptability and durability, however,
Reversing the widespread pattern of mis-capitalization            is far more complex since surpluses, when they exist and
requires both arts organizations and arts donors to shift         can be set aside as reserves, are rarely sufficient to do
their thinking and practices regarding money.                     the job. Whether the task is to preserve important artistic
                                                                  legacies or re-tool internal operations to attract and keep
Current practice tends to apply a compliance mindset to           new audiences and donors, cultural organizations often
grantmaking. Funders are more concerned with “How did             need periodic infusions of more flexible money to get to a
you spend the money?” than with “Did you achieve your             new level of operating effectiveness. This capital serves
long-term goals?” Yet the field would greatly benefit from        a different purpose from the typical grant or donation and
movement toward an investment approach to funding and             should not be confused with general operating support.
financing arts institutions. Arts “investors” would look at
the kinds and degrees of financial risk and opportunities         To advance the capitalization conversation, one necessary
an organization faces in order to fulfill its artistic mission.   change and first step is to make clearer distinctions
They would seek to understand capitalization across               between two fundamentally distinct kinds of financial
three distinct levels:                                            resources, each of which serves a different purpose:


1 Liquidity: Does the organization have adequate cash             1 Operating revenue: resources received and
  to meet its operating needs?                                      deployed to sustain day-to-day activity
2 Adaptability: Does the organization have flexible               2 Capital: resources deployed for building or changing
  funds that allow it to make adjustments as its                    the organizational structure, or “platform,” from which
  circumstances change?                                             work is produced and presented
3 Durability: Does the organization have sufficient
  resources to address the range of needs that it may             Both revenue and capital are necessary, yet current
  face in future years?                                           practice and accounting rules tend to ignore the distinction.
                                                                  The result can be both an insufficiency of recurring revenue
Addressing liquidity, while quite difficult for many              to cover ongoing costs and insufficient capital to plan for
organizations, requires managing for annual operating             and achieve a durable future.




                                                                         © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org   7
Capital Is Not Revenue
                         Revenue
                                                                    earned
                                                                                                                     contributed


                                                                            flexible                 sizeable
                         Change Capital


                         Leading for the Future Initiative                                     that inevitably occur while the organization pursues
                         NFF’s Leading for the Future Initiative is a new approach             the desired change. In some cases, it covers planned
                         to funding arts organizations and is defining both theory             temporary operating deficits.
                         and action-oriented principles that will help reset                 3 Once the capital is spent, the organization should be
                         financial practices for the field. The program seeks to               able to more fully cover its cost with reliable sources of
                         stop the conflation of revenue and capital, and to apply              revenue, until the next period of change.
                         a specific kind of investment—change capital—to
                         re-balance and more appropriately capitalize a cohort               Program Goals
                         of performing arts organizations. The LFF capital                   The participants in the Initiative – Doris Duke Charitable
                         investments are enabling organizations to adapt their               Foundation, NFF and ten performing arts organizations –
                         programming, operations and finances in ways that                   are testing and refining this new approach to financing
                         position them to affirm the value of their art, increase and        change in nonprofit arts organizations. The program’s
                         align revenue with full costs and re-capitalize in ways             goal is to demonstrate a way to improve organizations’
                         that enhance liquidity, adaptability and durability.                future artistic and financial viability by:
                                                                                             •	 Applying capital to change or enhance the ways
                         Change capital, as applied in this Initiative, has several             programs are designed and delivered, or to modify
                         defining characteristics:                                              business models
                         1 The infusion of funds is extraordinary, of limited                •	 Linking the application of change capital to increasing
                             duration and not meant to function as regular earned or            reliable net revenue (i.e., surpluses) beyond the term
                             contributed revenue.                                               of the investment
                         2 The capital is flexible; what the organization spends the
                             funds on matters less than what it achieves. The funds          Consider the case of Merce Cunningham Dance
                             are meant to support the errors, risk-taking and “re-dos”       Foundation, which is applying LFF capital to cease



                         Change capital                                                      Reliable revenue
                         Represents an investment in an organization to: 1) support          An estimate of the amounts of earned and contributed revenue
                         improvements in the efficiency or quality of its programs or        with a track record of recurrence (e.g., ticket sales, memberships
                         operations, or 2) support growth, downsizing or other adjustments   or tuition income raised consistently over three to five years).
                         to the size and scope of the organization. If successful, change
                         capital enables an organization to better support its costs with    In the case of contributed support, reliable revenue typically
                         reliable, recurring revenue.                                        requires a fully built development capacity with a history of
                                                                                             bringing in institutional and individual support year after year. In
                                                                                             estimating future reliable revenue, it may be advisable to apply a




                         8    © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
                                                                nonprofitfinancefund.org
Change Capital
                                                              es
                                                       financ
                                                        orga nization
                          apting                         pro
                    for ad                                  gra
                                                               ms

                                                                                                           episod
                                                                                                                  ic
                      ity
                activ                                                                                                                           Revenue
          o ing                                                         reliable and repeatable
      o ng
for



               operations in a planned fashion, allocate funds for the                      shift? How will we raise that capital or adjust our plans
               career transitions of dancers and staff, and archive many                    if we cannot?
               aspects of Merce’s work for future generations. Another                    7 How will our organization measure progress and
               LFF partner, Jacob’s Pillow Dance Festival, is using capital                 success during the 3-5 years of change, and at the end
               to build a virtual presence and an “e-constituency” by                       of the process?
               leveraging the organization’s new and archived material                    8 How will we make adjustments during the change
               and investing in the marketing and development capacity                      period when things do not go according to plan?
               to support it.
                                                                                          To begin addressing these questions, NFF provided each
               Over a five year period (2009-2013), all of the LFF                        LFF participant with a $75,000 grant in 2008 to support a
               participants are addressing key questions:                                 year of planning, including the development of a detailed
               1 What is our organization’s artistic ambition?                            financial and organizational roadmap. Upon approval of
               2 What is the business model for supporting that                           the plan, NFF then awarded each organization up to $1
                   artistic ambition today?                                               million in change capital, to be used in different ways
               3 What business model and capital structure best                           and on different schedules, according to its plan. NFF has
                   supports our artistry, as it evolves, in 3-5 years?                    helped the groups refine their plans and provided ongoing
               4 To achieve the desired future business model and                         counsel to participants as they learn from experience and
                   capital structure, what needs to change between now                    early progress against their plans.
                   and then?
               5 What investments do we need to make to attract                           Nearly three years into the program, initial results are
                   recurring revenue that will support our changed cost                   promising. Some participants are already seeing increases
                   structure after those investments are expended?                        in revenue, while others are making investments in long-
               6 How much change capital is required to achieve the                       term capacity to attract revenue in the future.



               discount or take an average of historical performance while making         Capital structure
               a realistic assessment of the environment going forward. For               The nature, composition and magnitude of the assets, liabilities
               example, if an organization has brought in $100-$125K of earned            and net assets comprising the balance sheet. A well-balanced
               revenue from ticket sales over the past three years and anticipates        capital structure enables cultural organizations to take risk,
               a tough economic year ahead, a “reliable” amount may be $80K.              innovate, and pursue new opportunities.

               Business model
               Here defined as how an organization delivers and supports its
               activities through a cost structure and revenue strategy that
               comprises earned and contributed sources.




                                                                                                  © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org   9
Kinds of Capital   Using the right kinds of capital in the right ways helps nonprofits
                   effectively pursue innovation and experimentation, manage risk,
                   respond to the unexpected, and invest in revenue generating activity.




                   While the Leading for the Future Initiative focuses             Working Capital
                   on deploying capital for artistic and organizational            Tides an organization over during
                   change, capital can be used in multiple ways to                 predictable lows in its operating
                                                                                   cycle, covering costs until
                   improve and maintain health and vitality over
                                                                                   revenue comes in.
                   the long term. All invested capital, regardless
                   of its specific application, should contribute to               Risk & Opportunity
                   a more appropriately aligned capital structure.                 Capital
                   A healthy capital structure is critical to enabling             Funds to weather the unexpected
                   arts organizations to pursue innovation and                     and support experimentation or
                                                                                   course corrections.
                   experimentation, manage risk, respond to the
                   unexpected, and make critical investments in                    Change capital*
                   revenue-generating activity.                                    For growth, downsizing and to
                                                                                   change the size and scope of
                   NFF defines capital and its uses in the ways                    the organization.
                   described here, while acknowledging that there
                   may be some fluidity between the types.
                                                                                   Recovery capital
                                                                                   Helps recover from damaging
                                                                                   financial shortfalls, reduce debt,
                   These capital funds can be generated in many                    or fund much-needed repairs to
                   different ways. Some of the most common include:                facilities / equipment.
                   •	 Retained earnings from operating surpluses (i.e.,
                      “savings”)                                                   Facilities & Equipment Capital
                   •	 Periodic campaigns for capital (including                    Organizations can raise funds for specific acquisitions or
                                                                                   upgrades, or accumulate reserves to meet future needs
                      campaigns for facilities as well as for change               as they arise.
                      capital) and targeted fundraising
                   •	 Judicious use of debt, including internal                    Endowments
                      borrowing, bank or other outside debt                        Raised capital that is often permanently restricted and
                                                                                   generates investment income to support the organization.
                                                                                   Investment income can be used as revenue or re-directed
                                                                                   towards any of the types of capital described above.




                                                                                   *Organizations scaling rapidly may require an enterprise-level
                                                                                   infusion of growth capital into a rigorous plan for sustainability.
                                                                                   To learn more, visit: nonprofitfinancefund.org/capital-services/
                                                                                   portfolio-performance-report

                   10   © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
Kinds of Capital: In Depth                                          In Practice

Working capital is used to cover predictable shortfalls in          A foundation provides program related investments (PRI), a form
operating revenue, such as a cash need between the expenses         of low-interest loans, to a nonprofit in need of temporary cash
incurred when developing new work and later revenue from the        due to delays in funding resulting from the economic downturn.
work’s presentation.                                                Or, a nonprofit uses a line of credit, either bank-financed or
                                                                    generated through operating surpluses, to cover production
                                                                    expenses ahead of the anticipated receipt of ticket income.

Risk & Opportunity capital allows organizations to absorb           A performing arts presenter that has experienced historical
risk and pursue opportunities, be they artistic or organizational   challenges in recessionary environments budgets and manages
in nature. It can be used to help weather unexpected internal or    annually for operating surpluses that can be set aside into a
environmental challenges and to invest in experimentation or        board-designated cash reserve to be spent for unanticipated and
course corrections.                                                 adverse events.

Change capital funds improvements in efficiency or quality          Two dance companies are considering a formal collaboration
of program or operations and/or adjustments to the size             that would combine their programs in one space. The
and scope of the organization. It is an investment in the           planning and implementation periods will span three years
alignment of an organization’s fixed costs to its reliable,         and require an infusion of several million dollars, to be spent
recurring revenue. It is spent down as needed with the              down to cover temporary deficits while the partners make
explicit expectation that it will lead to improved recurring        investments in joint development and marketing capacity
net revenue (i.e., surplus) to sustain delivery of programs         that will generate future net revenue.
once the capital is fully spent.

Recovery capital helps restore an impaired capital base by          An opera company has a poor year at the box office due to
replenishing depleted working capital and facilities capital        a major weather event and posts a sizeable deficit. Future
and by reducing or restructuring debt and other obligations.        operating surpluses will not likely be sufficient to pay off its
Some nonprofits require recovery capital before they can            vendors. The organization requires a targeted fundraising
effectively use change capital.                                     campaign for recovery capital.

Facilities & Equipment capital represents funds earmarked           A theatre renting its performance space launches a $5 million
for investments in new fixed assets, including such items as:       capital campaign and secures $2 million in bank financing to
real estate, costumes and sets, technology and other major          purchase and build a permanent home. For long term durability,
furniture or equipment. The funds may be raised expressly for       management incorporates into the campaign fundraising for a
specific acquisitions or upgrades, as well as accumulated in        facility reserve to pay for future repairs and replacements and
reserve to meet future needs.                                       a risk reserve to cover anticipated early revenue shortfalls/
                                                                    expense overruns in the early days of operating in a larger space.

Endowments or Investment reserves typically represent               After building its major donor base over many years, a symphony
donated capital that is kept intact (and grown) to generate         launches a campaign to raise an unrestricted, but board-
investment income. While the corpus of an endowment is              designated, endowment. The target amount for the board-
typically permanently restricted, unrestricted investment           designated endowment will yield annual investment income of
reserves (sometimes called board-designated endowments)             at least 5% of the symphony’s operating budget.
can serve the same function while providing leadership with
flexible use. NFF encourages nonprofits to prioritize raising
flexible forms of capital since endowments need to be large
to generate adequate annual income and may compete with
other fundraising efforts.

                                                                              © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org   11
Principles of Improved Capitalization

                                        It is difficult to accept the idea that well-intentioned           nonprofit arrives at another pivot point. Capital providers
                                        behavior and traditional assumptions about financial               often choose, however, to also provide ongoing subsidy
                                        “best practices” are having negative impacts on the                and/or to help attract such donors.
                                        health of the sector. Yet many of these behaviors and           •	 Change is expensive. Transformative change
                                        assumptions have created untenable situations for                  requires a well-conceived plan and sizable amounts
                                        arts organizations and the field as a whole. The theory            of change capital that can be used to achieve desired
                                        and practices of NFF’s Leading for the Future program              artistic and financial goals. The magnitude of a capital
                                        represent a first step toward a new and more realistic             investment should be tailored to the need, ambition and
                                        approach that is putting arts organizations on a firmer            market conditions of the organization.
                                        financial footing. Improving capitalization will require not    •	 Change takes time. Change rarely happens in a
                                        only a conceptual shift by arts leaders and funders, but           straight line; it involves trial-and-error and responsiveness
                                        also new practices by both.                                        to unfolding internal and external circumstances. A three
                                                                                                           to five year horizon may be appropriate to implement a
                                        Whether you are a nonprofit or funder, the principles              plan for change at the organizational level.
                                        below represent a new way of thinking about and
                                        deploying money in the cultural sector. While they
                                        primarily relate to the use of change capital—deployed
                                        in Leading for the Future—most are relevant for all
                                        kinds of capital.

                                        Principles for Nonprofits & Funders
                                        •	 Don’t confuse revenue with capital. Revenue—
                                           earned, contributed, restricted or unrestricted—pays for
                                           regular programming and operating expenses. Ideally, it
                                           should cover full costs, including such items as annual
                                           depreciation and debt service. Capital—whether
                                           generated through surpluses, accessed through debt, or
                                           provided as a multi-year contributed investment—builds
                                           liquidity, adaptive capacity and/or durability. General
                                           operating support is revenue, not capital.
                                        •	 Capital is episodic; revenue is forever.
                                           Nonprofits require both revenue and capital to survive
                                           and thrive. Most organizations rely on contributed
                                           revenue to cover the annual gap between what they
                                           spend and what they can charge to audiences and
                                           other consumers. Funders and donors subsidize—year
                                           in and year out—the finances of organizations they
                                           value. Providers of capital (“builders”) understand that
                                           their support is periodic in nature. Once the capital is
                                           invested, no further infusion should be required until the

                                                                                                                    Steppenwolf Theatre Company. punkplay by Pavement
                                        12   © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org               Group. Credit Peter Coombs.
•	 Temporary deficits are common en route to an              Principles for Funders
  improved business model and balance sheet.
  Organizations incur new and one-time expenses as they      •	 Consider pooling resources. Given the size
  invest in the capacities, programs and infrastructure         and duration of investment required, funders may
  appropriate to their desired change strategy. Change          benefit from working collaboratively to ensure
  capital can cover deficits incurred by a nonprofit until      organizations obtain the amounts of capital needed
  the point when its operations and activities can fully        to support their plans. Funders can choose to obtain
  support themselves with reliable revenue. Success             third-party expertise in structuring and monitoring
  requires nonprofits to manage resources and make              such investments.
  adjustments to ensure they achieve financial health and    •	 Support planning. A smart strategy, backed
  artistic vibrancy with the capital funds available.           up by a rigorous financial roadmap with artistic,
                                                                operational and financial progress indicators, is a
                                                                critical precondition to undertaking change. Consider
                                                                providing a planning grant or other consultative
                                                                support. Then give organizations the time to do their
                                                                planning and strategy work.
                                                             •	 Invest in financial readiness for change.
                                                                In certain situations, financially challenged arts
                                                                organizations may require recovery capital (see pp.
                                                                10 and 11) as a first investment. This enables the
                                                                organization to rebuild their working capital, repay
                                                                their obligations and undertake change from a stronger
                                                                financial position.
                                                             •	 Focus on achievement of results, not line-
                                                                item spending. Organizations are likely to shift their
                                                                spending priorities as they implement plans for change
                                                                and learn from successes and failures. While plans for
                                                                change may involve specific activities and projects, it
                                                                is essential that investors consider the impact of these
                                                                activities on the overall organization. Investors can and
                                                                should assess continued progress toward a business
                                                                model that is more fully sustained by regular revenue
                                                                and that achieves the desired artistic impact.
                                                             •	 Permit deficits en route to change; embrace
                                                                surpluses thereafter. Funders and trustees can
                                                                promote these healthier approaches to financing by
                                                                not penalizing organizations that show planned deficits
                                                                (covered by capital) on their way to transforming
                                                                their business models. Similarly, funders should
                                                                not penalize organizations that achieve operating
                                                                surpluses before or after that change.


                                                                   © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org   13
Principles of Improved Capitalization

                                        Principles for Nonprofits                                         “below the line” of regular revenue and expenses, is
                                                                                                          one way of making capital investments visible and
                                        •	 Achieve alignment of costs to reliable revenue.                preventing these special infusions from being confused
                                           The most important straightforward way to address              with income that supports ongoing operations.
                                           mis-capitalization is to implement strategies that           •	 Consider all options. If an organization’s earnest
                                           increase the ratio of reliable recurring revenue to            efforts to re-align its cost structure to its revenue
                                           costs, particularly the revenue that covers fixed costs.       capabilities do not succeed, leadership has a
                                           For most, achieving such results requires making               responsibility to consider whether the organization’s
                                           adjustments to the business model to ensure regular            work is valued by its supporters and audience, and
                                           profitability. Such changes can include: adaptations           whether a graceful exit may be appropriate.
                                           to or elimination of programs, reduction in costs for
                                           operations, improved pricing models, new partnerships        NFF believes understanding the concepts and terminology
                                           or new capacity in marketing, fundraising, and               underlying improved capitalization can lead to greater
                                           technology. Organizations can and do make these              candor between arts groups and funders about what kinds
                                           adjustments without infusions of change capital, but         of financial investments are required to support excellence
                                           they tend to be incremental and are often insufficient.      and the inevitable needs for change. These associated
                                        •	 Prepare for change. When it comes to change, the             principles, when practiced by nonprofits and funders,
                                           planning process is as important as the implementation       create the potential for improved artistic and organizational
                                           phase. Planning will require devoted funds and a             adaptability that will benefit arts organizations, artists,
                                           meaningful time commitment from staff (including both        audiences and communities across the country.
                                           artistic and management staff) and the board.
                                        •	 Develop a financial road-map and monitor
                                           progress. Achieving the transformation of a business
                                           model requires arts leaders to rigorously plan and
                                           monitor organizational progress and make course
                                           corrections based on thoughtfully defined metrics,           Performance Metrics
                                           or indicators, of success. A critical tool in managing       Measurements of progress or indicators of success. They can
                                           this process is careful and realistic annual projections     reveal economic performance, such as how and why revenue or
                                           of revenue, expense and capital. These projections,          expenses rise or fall; or program and operational achievements,
                                                                                                        such as changes in the size and composition of audiences.
                                           when coupled with annual performance metrics will            Examples of financial metrics might include number of tickets
                                           reveal progress (or lack thereof) toward goals. Financial    sold, average ticket price, and number of major donors. Non-
                                           projections and metrics push an organization and its         financial benchmarks might include email addresses captured,
                                           key stakeholders to describe the desired transformation      facebook friends, website hits, etc. Organizations set “targets,”
                                                                                                        also known as benchmarks, for each defined metric. For a given
                                           clearly, enable the organization to see whether it is        year, $200K in ticket sales, 5,000 “friends,” or $100K in gifts from
                                           getting closer to its goal each year, and inform course      major donors might be examples of benchmarks.
                                           changes where necessary.
                                        •	 Separate capital in financial reporting. Capital             NFF’s Capital Reporting Technique
                                                                                                        A financial management tool for ensuring the segregation of regular
                                           should be kept separate from ongoing revenue in              revenue from change capital in projections, managerial reporting
                                           budgets and internal financial reports, at least as          and the preparation of financial audits. Using this tool helps prevent
                                           a management tool. Using a capital reporting                 organizations from confusing the two kinds of money and improves
                                           technique that treats capital as a separate line item,       the ability of organizations and their investors to see the impact of
                                                                                                        change capital on current and prospective recurring revenue.

                                        14   © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
“It’s unusual to have a grantmaker that says that the
success of the ‘project’ is not what they’re looking
for. This program invests in our whole organization,
and gives us the flexibility to experiment and
try new things on our way to greater
financial and artistic health.”
Connie Chin, General Manager,
Jacob’s Pillow Dance Festival




                        Mark Morris Dance Group. Photo by Sharen Bradford; courtesy of Jacob’s Pillow Dance Festival.

                                                           © 2011, Nonprofit Finance Fund®® nonprofitfinancefund.org
                                                            © 2011, Nonprofit Finance Fund                             15
Each of the participants in the Leading for the                    runs; using new media and electronic communications tools
LFF Works in Progress   Future Initiative is creatively using change                       to connect with young audiences; and altering pricing and
                        capital to advance its artistic, organizational                    marketing approaches as well as front-of-house interactions
                        and financial goals. Here we share the                             with theater-goers. For more about Center Theatre Group,
                        highlights of each organization’s plan and early                   see www.centertheatregroup.org
                        progress to date.
                                                                                           Jacob’s Pillow Dance Festival – Lee, MA
                                                                                           Jacob’s Pillow Dance Festival’s LFF initiative is creating
                        Alvin Ailey Dance Foundation – New York, NY
                                                                                           Virtual Pillow, a dynamic “parallel universe” to the Pillow’s
                        Alvin Ailey Dance Foundation is using LFF capital to
                                                                                           live offerings that will attract new audiences for dance, and
                        transform its use of technology in engaging and retaining
                                                                                           extend the Festival’s on-site offerings in multiple dimensions.
                        patrons. Ailey has undertaken an institution-wide re-thinking
                                                                                           The Pillow is also investing LFF capital to “build a better
                        of ways to serve audiences and forge new connections               engine” by strengthening its fundraising and development
                        among several of the core businesses of the organization:          capacity. Both strategies are intended to broaden the Pillow’s
                        its two companies, school, boutique, and development               base of constituents, increase reliable recurring revenue
                        operation. Key components of Ailey’s LFF initiative include        and advance the Pillow’s leadership as one of the nation’s
                        establishing a clear set of measurable objectives; creating        most inventive and forward-thinking dance presenters. Key
                        a customized central database that supports fundraising,           components of the Pillow’s LFF initiative include a re-designed
                        ticketing, education programs and other patron services;           and more interactive website, expanded use of materials from
                        launching a new, interactive website that encourages cross-        the Pillow’s archive to engage audiences online, social media
                        program patronage; and using analytic tools to track website       strategies with younger audiences, and new approaches to
                        users and incremental revenue metrics. For more about Alvin        fundraising – online and off. For more about Jacob’s Pillow
                                                                                           Dance Festival, see www.jacobspillow.org
                        Ailey Dance Foundation, see www.alvinailey.org

                                                                                           Cunningham Dance Foundation – New York, NY
                        Center Theatre Group – Los Angeles, CA
                                                                                           LFF is investing in The Legacy Plan, the Cunningham
                        Center Theatre Group is focusing its LFF capital on
                                                                                           Dance Foundation’s innovative plan for celebrating the
                        experiments in programming and audience engagement at
                                                                                           extraordinary creative work of Merce Cunningham and
                        the Kirk Douglas Theatre, one of its three houses. Its goal
                                                                                           the Merce Cunningham Dance Company and appropriately
                        is to change the financial model for that theater, and mine
                                                                                           closing its operations in the wake of Cunningham’s death.
                        lessons from this experience that will assist the organization
                                                                                           CDF is using LFF capital to support comprehensive planning
                        overall. Recognizing that the demographics and expectations
                                                                                           and fundraising for this huge undertaking; implement a
                        of audiences for theater in Los Angeles are shifting, CTG is
                                                                                           final international tour; document Cunningham’s seminal
                        testing and refining new approaches to boost participation
                                                                                           works in digital “dance capsules;” provide appropriate
                        at the Douglas, particularly by young adults and audiences
                                                                                           transition support for Company dancers; and transfer
                        that want more contemporary, riskier theater options. If
                                                                                           materials and resources to the Merce Cunningham Trust
                        successful, these strategies will generate more reliable
                                                                                           so that his works will remain accessible to choreographers
                        recurring revenue for the Kirk Douglas and may suggest new
                                                                                           and other artists, presenters and scholars. For more about
                        approaches for CTG’s larger theaters – Mark Taper Forum
                                                                                           Cunningham Dance Foundation, see www.merce.org
                        and Ahmanson Theatre. At the Douglas, CTG is testing a
                        number of techniques: more flexible scheduling; varying
                        both the planning horizon for shows and the length of their        Misnomer Dance Theater – New York, NY
                                                                                           Misnomer is a contemporary dance company seeking to
                                                                                           establish a new business model to support its artistic and
                                                                                           organizational growth. Misnomer’s LFF strategy has three
                                                                                           components: 1) developing and launching the Audience




                        16    © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
                                                                nonprofitfinancefund.org
Engagement Platform (AEP), an innovative online platform that   SITI Company – New York, NY
will help performing arts organizations attract and interact    After 20 years as a peripatetic company, SITI is using its
with diverse audiences and patrons; 2) expanding its artistic   LFF capital to re-balance its core artistic and educational
partnerships with corporations and alternative sponsors as a    functions and establish a strong artistic presence in New
means of reaching nontraditional audiences and expanding        York City. While continuing to partner with presenters around
revenue; and 3) strengthening the organization’s capacity       the world on developing and presenting new theater works,
to support new artistic productions. Through these means,       SITI will showcase more regularly in New York. The company
Misnomer intends to generate reliable recurring revenue and     will also expand its internationally recognized Suzuki and
fashion an innovative approach to managing and growing a        Viewpoints-based artist training programs in New York City
dance company. For more about Misnomer Dance Theater, see       and elsewhere. And it will use LFF funds to boost its internal
www.misnomer.org                                                capacity to both support new work development and generate
                                                                more predictable earned and contributed revenue. For more
National Black Arts Festival – Atlanta, GA                      about SITI Company, see www.siti.org
NBAF is using its LFF funds to develop its online platform
in ways that will attract more audiences, donors and            Steppenwolf Theatre Company – Chicago, IL
programming partners. Key to NBAF’s effort is using state       Steppenwolf Theatre is using its LFF funds to transform the
of the art electronic media to enhance all functions of         way it attracts, engages and retains young adult audiences.
the organization, including commissioning and presenting        The company is using a combination of strategies, including
work, education programs for audiences of all ages,             sophisticated market research, innovative collaborations
preservation of the arts of the African diaspora, and           with small local theater companies and young theater
audience engagement as well as administrative and               artists, partnerships with area universities, and new uses
financial operations. NBAF.org is being built as the portal     of social media. These strategies will help the company
for global access to the festival’s diverse programs and        determine the kinds of theater that attracts people in their
services and its substantial archive and network of artistic    20s and early 30s, the messaging and marketing techniques
partners. It will also serve as an interactive vehicle that     that are effective, and the long-term impacts of engaging
will increase involvement in both artistic work and the life    young adults on the theater’s overall artistic program. This
of the organization by audiences of all kinds – children,       multi-dimensional effort is stimulating new kinds of internal
adults, educators, scholars, artists and other presenting       collaboration as well as fresh approaches to working with
organizations as well as donors and patrons. For more           external partners. For more about Steppenwolf Theatre
about National Black Arts Festival, see www.nbaf.org            Company, see www.steppenwolf.org

Ping Chong/Fiji Company – New York, NY                          The Wooster Group – New York, NY
Ping Chong & Company is investing its LFF capital in            The Wooster Group is applying LFF capital to three inter-
generating reliable recurring revenue by expanding its          related initiatives that will increase earned income while
community-based theater program, Undesirable Elements           strengthening the company’s ability to create and present
(UE). The company has refined the UE program model as a         new work and share its unique creative process with
strategy to engage diverse community and school-based
                                                                audiences around the world. TWG is developing an extended
audiences in exploring controversial and uncomfortable
                                                                annual residency at the Baryshnikov Arts Center in New
topics and to build cross-cultural understanding and
                                                                York; cultivating long-term relationships with strategic
tolerance. The company is expanding the number of
                                                                presenting partners outside New York; and digitizing and
annual UE projects, diversifying its collaborative partners,
and developing a UE training program. These strategies          distributing archival materials for use by educational
will generate new financial support, and provide new            institutions, scholars, theater artists and others. Metrics
opportunities to work with more artists and communities.        of success for all three components are being tracked, and
Strengthening this program will also give Ping Chong more       results are being used to modify the strategies as they
freedom to explore his larger theater and inter-disciplinary    develop. For more about The Wooster Group, see www.
projects. For more information about Ping Chong/Fiji            thewoostergroup.org
Company, see www.pingchong.org




                                                                      © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org   17
®




About Doris Duke Charitable Foundation                           About Nonprofit Finance Fund
The mission of the Doris Duke Charitable Foundation              As one of the nation’s leading community development
(DDCF) is to improve the quality of people’s lives through       financial institutions (CDFI), NFF makes millions of dollars
grants supporting the performing arts, environmental             in loans to nonprofits and pushes for improvement in
conservation, medical research and the prevention of child       how money is given and used in the sector. Since 1980,
abuse, and preservation of the cultural and environmental        we’ve worked to connect money to mission effectively, so
legacy of Doris Duke’s properties. Learn more at ddcf.org.       nonprofits can keep doing what they do so well.

                                                                 We provide a continuum of financing, consulting, and
About NFF’s Leading for the Future Initiative                    advocacy services to nonprofits and funders nationwide.
Funded by DDCF, Leading for the Future is a pilot initiative     Our services are designed to help great organizations stay
designed to help 10 outstanding arts organizations take          in balance, so that they’re able to successfully adapt to
transformative rather than incremental steps to remain           changing financial circumstances, and grow and innovate
artistically relevant, effective and excellent while building    when they’re ready. In addition to providing loans and lines
and sustaining long-term financial viability.                    of credit, we organize financial training workshops, perform
                                                                 business analyses, and offer customized services. For
                                                                 funders, we provide support with structuring of philanthropic
                                                                 capital and program-related investments, manage capital
                                                                 for guided investment in programs, and provide advice and
                                                                 research to help maximize the impact of grants.




18    © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
© 2011, Nonprofit Finance Fund® nonprofitfinancefund.org   19
®




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National Headquarters
70 West 36th St., 11th Floor
New York, NY 10018
212 868 6710
NY@nffusa.org

New England
89 South St., Suite 402
Boston, MA 02111
617 204 9772
NE@nffusa.org

New Jersey
59 Lincoln Park, Suite 350
Newark, NJ 07102
973 642 2500
NJ@nffusa.org

Greater Philadelphia
1608 Walnut St., Suite 703
Philadelphia, PA 19103
215 546 9426
Philadelphia@nffusa.org

DC-MD-VA
2100 M St. NW, Suite 170-329
Washington, DC 20037-1233
202 778 1192
DC@nffusa.org

San Francisco
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San Francisco, CA 94105
415 255 4849
SF@nffusa.org

Los Angeles
626 Wilshire Blvd., Suite 510
Los Angeles, CA 90017
213 623 7001
LA@nffusa.org

Detroit
645 Griswold St., Suite 2202
Detroit, MI 48226
313 965 9145                                                     Cover photo: Cunningam Dance Foundation. Merce Cunningham,
Detroit@nffusa.org                                               photo by Jack Mitchell, 1975.

20    © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org

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Case for Capitalization in the Arts

  • 1. ® Case for Change Capital in the Arts © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org 1
  • 2. National Black Arts Festival. ASO Concert, Photo credit William Herriott. If arts organizations and the sector are to thrive, donors must change their funding and financing practices to support strategies that enable experimentation, build audiences, and cultivate artists. 2 © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org nonprofitfinancefund.org
  • 3. Case for Change Capital in the Arts Building Vibrant and Viable Cultural Organizations By Rebecca Thomas and Rodney Christopher with Holly Sidford, Helicon Collaborative Leading for the Future 4 Executive summary and introduction to Nonprofit Finance Fund’s Leading for the Future (LFF) Initiative A New Approach to Capitalization 6 Addressing mis-capitalization in the Arts Capital is Not Revenue 8 Defining change capital and its use in the LFF Initiative Kinds of Capital 10 Defining the many types of capital and how they contribute to organizational viability Principles of Improved Capitalization 12 A summary of lessons and guidelines for cultural organizations and funders LFF Works in Progress 16 Stories of the 10 organizations participating in the LFF Initiative © 2011, Nonprofit Finance Fund® © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org 3
  • 4. Leading for the Future Arts organizations excite and inspire audiences across stronger business models that redress mis-capitalization the country with their creative and dynamic artistic and ensure their artistic relevance and excellence. programs. Through their imaginative and stirring works, these organizations shape community identity, lift the Leading for the Future: Innovative Support for Artistic spirit, connect people and help us make meaning of Excellence, designed and administered by Nonprofit our individual experiences and the times in which we Finance Fund (NFF), is the first national initiative to live. Yet behind the stages, the exhibit halls, the literary address the issue of mis-capitalization by deploying publications and the websites, most nonprofit arts a specific kind of investment capital – change capital organizations are in a constant financial struggle. A major – to help arts organizations adapt their programming, contributing factor is that the vast majority of them are operations and finances in ways that improve their “mis-capitalized” – financially structured in ways that long-term health. stymie their ability to propel and sustain their aspirations. With support from the Doris Duke Charitable Foundation, If individual arts organizations and the sector are to ten artistically excellent performing arts organizations thrive in the future, donors must change their funding are working with NFF to develop, implement, monitor and and financing practices, aligning money to strategies adjust plans for achieving this transformation. Each group’s and plans that build audience demand, cultivate new plan is tailored to its own circumstances, but all are guided contributors, and adapt out-dated cost structures. by similar principles of capitalization. Two years into this Likewise, cultural nonprofits must take action to establish five-year initiative, initial results are very promising. 4 © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org nonprofitfinancefund.org
  • 5. Alvin Ailey American Dance Theater in Robert Battle’s The Hunt. Photo by Paul Kolnik. The first part of Case for Change Capital in the Arts shares partners and the arts sector as a whole in an ongoing the philosophy governing the Leading for the Future dialogue about the associated challenges, opportunities initiative and discusses the broad needs for and uses of and learnings. This article is offered to stimulate further capital in the arts. The second part outlines principles and conversation and encourage funders and arts groups practices that can improve capitalization in the arts but to apply principles of capitalization more consistently, that will require changes in behavior by both nonprofits thereby increasing the financial health and artistic and funders. We conclude by outlining our ten investment vibrancy of organizations that are so important to the partners’ plans for applying change capital to realize their vitality of our communities. artistic and organizational ambitions. Throughout, we provide definitions for key terms. While conversations about capitalization and the idea of change capital are relatively new to the field, NFF looks forward to engaging our Leading for the Future “Change capital from Leading for the Future has allowed us to take a great leap forward, rather than make incremental change. It now affects everything we do.” Sharon Luckman, Alvin Ailey Dance Foundation © 2011, Nonprofit Finance Fund®® nonprofitfinancefund.org © 2011, Nonprofit Finance Fund 5
  • 6. A New Approach to Capitalization To truly cover the full cost of doing business, arts organizations also need flexible funding and an enterprise-wide approach to capitalization that supports long-term liquidity, adaptability, and durability rather than short-term or narrowly defined goals. Mis-Capitalization in the Arts transparency about how cultural organizations are Inappropriate capitalization, or mis-capitalization, is managing their resources. often the consequence of misguided practices perpetuated by cultural organizations and their supporters alike. For As a result of these practices and others, most cultural example, many arts organizations operate with only organizations lack enough of the right kinds of money at enough unrestricted revenue to cover program and the right times to change, grow, innovate, take risk — operating expenses. This is considered acceptable, when and ultimately contribute to their own artistic health and in fact many organizations have annual expenditures that the vibrancy of tomorrow’s creative economy. exceed operations alone. Excess cash is often seen as Compounding these issues, the cultural landscape is “hoarding,” even though savings are usually indicative undergoing tectonic shifts in the ways that audiences of long-term planning and risk management. Buildings experience and respond to art in a fundamentally and endowments are typically the only forms of capital altered economy. In this environment, organizations are associated with long-term stability, yet often these assets challenged to develop business models that establish or contribute to financial instability, particularly when other affirm the value of their art, align revenue with full costs more liquid forms of capital aren’t built alongside. and position them to be appropriately capitalized. Other contributors to mis-capitalization include current Consider the case of a theatre company that, despite nonprofit accounting and reporting practices, which experiencing steady declines in attendance at its aging conflate capital with revenue. Capital investments facility, continues to receive critical acclaim for its work. The (whether for change or other capital purposes, such organization cannot afford to maintain its lobby or house, as facility projects) are typically not segregated from invest in social media and refresh its programming for young regular operating revenue and, therefore, distort audiences. Saddled with a depreciated facility, declining the revenue reality by making an organization look profitability and no reserves, the company lacks the cash to healthier than it may be. Such practices diminish be responsive, innovative and nimble. It is mis-capitalized. Mis-capitalization Capitalization Uneven, inappropriate or inadequate funding and financing. Mis- The funding and financing that allows an organization to achieve its capitalization includes under-capitalization (insufficient amounts mission effectively. Capitalization is revealed on the balance sheet of funding) but goes beyond it. Mis-capitalized organizations have and through the generation of net revenue (i.e., surpluses). limited adaptive capacity, meaning they lack the flexibility to adjust their programming and operations in response to changes in the environment and demand for their work. Adaptive capacity is evidenced by the strength of the balance sheet and the ability to regularly generate revenue in excess of expenses. 6 © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
  • 7. Changing the Way We Think surpluses. Funding adaptability and durability, however, Reversing the widespread pattern of mis-capitalization is far more complex since surpluses, when they exist and requires both arts organizations and arts donors to shift can be set aside as reserves, are rarely sufficient to do their thinking and practices regarding money. the job. Whether the task is to preserve important artistic legacies or re-tool internal operations to attract and keep Current practice tends to apply a compliance mindset to new audiences and donors, cultural organizations often grantmaking. Funders are more concerned with “How did need periodic infusions of more flexible money to get to a you spend the money?” than with “Did you achieve your new level of operating effectiveness. This capital serves long-term goals?” Yet the field would greatly benefit from a different purpose from the typical grant or donation and movement toward an investment approach to funding and should not be confused with general operating support. financing arts institutions. Arts “investors” would look at the kinds and degrees of financial risk and opportunities To advance the capitalization conversation, one necessary an organization faces in order to fulfill its artistic mission. change and first step is to make clearer distinctions They would seek to understand capitalization across between two fundamentally distinct kinds of financial three distinct levels: resources, each of which serves a different purpose: 1 Liquidity: Does the organization have adequate cash 1 Operating revenue: resources received and to meet its operating needs? deployed to sustain day-to-day activity 2 Adaptability: Does the organization have flexible 2 Capital: resources deployed for building or changing funds that allow it to make adjustments as its the organizational structure, or “platform,” from which circumstances change? work is produced and presented 3 Durability: Does the organization have sufficient resources to address the range of needs that it may Both revenue and capital are necessary, yet current face in future years? practice and accounting rules tend to ignore the distinction. The result can be both an insufficiency of recurring revenue Addressing liquidity, while quite difficult for many to cover ongoing costs and insufficient capital to plan for organizations, requires managing for annual operating and achieve a durable future. © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org 7
  • 8. Capital Is Not Revenue Revenue earned contributed flexible sizeable Change Capital Leading for the Future Initiative that inevitably occur while the organization pursues NFF’s Leading for the Future Initiative is a new approach the desired change. In some cases, it covers planned to funding arts organizations and is defining both theory temporary operating deficits. and action-oriented principles that will help reset 3 Once the capital is spent, the organization should be financial practices for the field. The program seeks to able to more fully cover its cost with reliable sources of stop the conflation of revenue and capital, and to apply revenue, until the next period of change. a specific kind of investment—change capital—to re-balance and more appropriately capitalize a cohort Program Goals of performing arts organizations. The LFF capital The participants in the Initiative – Doris Duke Charitable investments are enabling organizations to adapt their Foundation, NFF and ten performing arts organizations – programming, operations and finances in ways that are testing and refining this new approach to financing position them to affirm the value of their art, increase and change in nonprofit arts organizations. The program’s align revenue with full costs and re-capitalize in ways goal is to demonstrate a way to improve organizations’ that enhance liquidity, adaptability and durability. future artistic and financial viability by: • Applying capital to change or enhance the ways Change capital, as applied in this Initiative, has several programs are designed and delivered, or to modify defining characteristics: business models 1 The infusion of funds is extraordinary, of limited • Linking the application of change capital to increasing duration and not meant to function as regular earned or reliable net revenue (i.e., surpluses) beyond the term contributed revenue. of the investment 2 The capital is flexible; what the organization spends the funds on matters less than what it achieves. The funds Consider the case of Merce Cunningham Dance are meant to support the errors, risk-taking and “re-dos” Foundation, which is applying LFF capital to cease Change capital Reliable revenue Represents an investment in an organization to: 1) support An estimate of the amounts of earned and contributed revenue improvements in the efficiency or quality of its programs or with a track record of recurrence (e.g., ticket sales, memberships operations, or 2) support growth, downsizing or other adjustments or tuition income raised consistently over three to five years). to the size and scope of the organization. If successful, change capital enables an organization to better support its costs with In the case of contributed support, reliable revenue typically reliable, recurring revenue. requires a fully built development capacity with a history of bringing in institutional and individual support year after year. In estimating future reliable revenue, it may be advisable to apply a 8 © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org nonprofitfinancefund.org
  • 9. Change Capital es financ orga nization apting pro for ad gra ms episod ic ity activ Revenue o ing reliable and repeatable o ng for operations in a planned fashion, allocate funds for the shift? How will we raise that capital or adjust our plans career transitions of dancers and staff, and archive many if we cannot? aspects of Merce’s work for future generations. Another 7 How will our organization measure progress and LFF partner, Jacob’s Pillow Dance Festival, is using capital success during the 3-5 years of change, and at the end to build a virtual presence and an “e-constituency” by of the process? leveraging the organization’s new and archived material 8 How will we make adjustments during the change and investing in the marketing and development capacity period when things do not go according to plan? to support it. To begin addressing these questions, NFF provided each Over a five year period (2009-2013), all of the LFF LFF participant with a $75,000 grant in 2008 to support a participants are addressing key questions: year of planning, including the development of a detailed 1 What is our organization’s artistic ambition? financial and organizational roadmap. Upon approval of 2 What is the business model for supporting that the plan, NFF then awarded each organization up to $1 artistic ambition today? million in change capital, to be used in different ways 3 What business model and capital structure best and on different schedules, according to its plan. NFF has supports our artistry, as it evolves, in 3-5 years? helped the groups refine their plans and provided ongoing 4 To achieve the desired future business model and counsel to participants as they learn from experience and capital structure, what needs to change between now early progress against their plans. and then? 5 What investments do we need to make to attract Nearly three years into the program, initial results are recurring revenue that will support our changed cost promising. Some participants are already seeing increases structure after those investments are expended? in revenue, while others are making investments in long- 6 How much change capital is required to achieve the term capacity to attract revenue in the future. discount or take an average of historical performance while making Capital structure a realistic assessment of the environment going forward. For The nature, composition and magnitude of the assets, liabilities example, if an organization has brought in $100-$125K of earned and net assets comprising the balance sheet. A well-balanced revenue from ticket sales over the past three years and anticipates capital structure enables cultural organizations to take risk, a tough economic year ahead, a “reliable” amount may be $80K. innovate, and pursue new opportunities. Business model Here defined as how an organization delivers and supports its activities through a cost structure and revenue strategy that comprises earned and contributed sources. © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org 9
  • 10. Kinds of Capital Using the right kinds of capital in the right ways helps nonprofits effectively pursue innovation and experimentation, manage risk, respond to the unexpected, and invest in revenue generating activity. While the Leading for the Future Initiative focuses Working Capital on deploying capital for artistic and organizational Tides an organization over during change, capital can be used in multiple ways to predictable lows in its operating cycle, covering costs until improve and maintain health and vitality over revenue comes in. the long term. All invested capital, regardless of its specific application, should contribute to Risk & Opportunity a more appropriately aligned capital structure. Capital A healthy capital structure is critical to enabling Funds to weather the unexpected arts organizations to pursue innovation and and support experimentation or course corrections. experimentation, manage risk, respond to the unexpected, and make critical investments in Change capital* revenue-generating activity. For growth, downsizing and to change the size and scope of NFF defines capital and its uses in the ways the organization. described here, while acknowledging that there may be some fluidity between the types. Recovery capital Helps recover from damaging financial shortfalls, reduce debt, These capital funds can be generated in many or fund much-needed repairs to different ways. Some of the most common include: facilities / equipment. • Retained earnings from operating surpluses (i.e., “savings”) Facilities & Equipment Capital • Periodic campaigns for capital (including Organizations can raise funds for specific acquisitions or upgrades, or accumulate reserves to meet future needs campaigns for facilities as well as for change as they arise. capital) and targeted fundraising • Judicious use of debt, including internal Endowments borrowing, bank or other outside debt Raised capital that is often permanently restricted and generates investment income to support the organization. Investment income can be used as revenue or re-directed towards any of the types of capital described above. *Organizations scaling rapidly may require an enterprise-level infusion of growth capital into a rigorous plan for sustainability. To learn more, visit: nonprofitfinancefund.org/capital-services/ portfolio-performance-report 10 © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
  • 11. Kinds of Capital: In Depth In Practice Working capital is used to cover predictable shortfalls in A foundation provides program related investments (PRI), a form operating revenue, such as a cash need between the expenses of low-interest loans, to a nonprofit in need of temporary cash incurred when developing new work and later revenue from the due to delays in funding resulting from the economic downturn. work’s presentation. Or, a nonprofit uses a line of credit, either bank-financed or generated through operating surpluses, to cover production expenses ahead of the anticipated receipt of ticket income. Risk & Opportunity capital allows organizations to absorb A performing arts presenter that has experienced historical risk and pursue opportunities, be they artistic or organizational challenges in recessionary environments budgets and manages in nature. It can be used to help weather unexpected internal or annually for operating surpluses that can be set aside into a environmental challenges and to invest in experimentation or board-designated cash reserve to be spent for unanticipated and course corrections. adverse events. Change capital funds improvements in efficiency or quality Two dance companies are considering a formal collaboration of program or operations and/or adjustments to the size that would combine their programs in one space. The and scope of the organization. It is an investment in the planning and implementation periods will span three years alignment of an organization’s fixed costs to its reliable, and require an infusion of several million dollars, to be spent recurring revenue. It is spent down as needed with the down to cover temporary deficits while the partners make explicit expectation that it will lead to improved recurring investments in joint development and marketing capacity net revenue (i.e., surplus) to sustain delivery of programs that will generate future net revenue. once the capital is fully spent. Recovery capital helps restore an impaired capital base by An opera company has a poor year at the box office due to replenishing depleted working capital and facilities capital a major weather event and posts a sizeable deficit. Future and by reducing or restructuring debt and other obligations. operating surpluses will not likely be sufficient to pay off its Some nonprofits require recovery capital before they can vendors. The organization requires a targeted fundraising effectively use change capital. campaign for recovery capital. Facilities & Equipment capital represents funds earmarked A theatre renting its performance space launches a $5 million for investments in new fixed assets, including such items as: capital campaign and secures $2 million in bank financing to real estate, costumes and sets, technology and other major purchase and build a permanent home. For long term durability, furniture or equipment. The funds may be raised expressly for management incorporates into the campaign fundraising for a specific acquisitions or upgrades, as well as accumulated in facility reserve to pay for future repairs and replacements and reserve to meet future needs. a risk reserve to cover anticipated early revenue shortfalls/ expense overruns in the early days of operating in a larger space. Endowments or Investment reserves typically represent After building its major donor base over many years, a symphony donated capital that is kept intact (and grown) to generate launches a campaign to raise an unrestricted, but board- investment income. While the corpus of an endowment is designated, endowment. The target amount for the board- typically permanently restricted, unrestricted investment designated endowment will yield annual investment income of reserves (sometimes called board-designated endowments) at least 5% of the symphony’s operating budget. can serve the same function while providing leadership with flexible use. NFF encourages nonprofits to prioritize raising flexible forms of capital since endowments need to be large to generate adequate annual income and may compete with other fundraising efforts. © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org 11
  • 12. Principles of Improved Capitalization It is difficult to accept the idea that well-intentioned nonprofit arrives at another pivot point. Capital providers behavior and traditional assumptions about financial often choose, however, to also provide ongoing subsidy “best practices” are having negative impacts on the and/or to help attract such donors. health of the sector. Yet many of these behaviors and • Change is expensive. Transformative change assumptions have created untenable situations for requires a well-conceived plan and sizable amounts arts organizations and the field as a whole. The theory of change capital that can be used to achieve desired and practices of NFF’s Leading for the Future program artistic and financial goals. The magnitude of a capital represent a first step toward a new and more realistic investment should be tailored to the need, ambition and approach that is putting arts organizations on a firmer market conditions of the organization. financial footing. Improving capitalization will require not • Change takes time. Change rarely happens in a only a conceptual shift by arts leaders and funders, but straight line; it involves trial-and-error and responsiveness also new practices by both. to unfolding internal and external circumstances. A three to five year horizon may be appropriate to implement a Whether you are a nonprofit or funder, the principles plan for change at the organizational level. below represent a new way of thinking about and deploying money in the cultural sector. While they primarily relate to the use of change capital—deployed in Leading for the Future—most are relevant for all kinds of capital. Principles for Nonprofits & Funders • Don’t confuse revenue with capital. Revenue— earned, contributed, restricted or unrestricted—pays for regular programming and operating expenses. Ideally, it should cover full costs, including such items as annual depreciation and debt service. Capital—whether generated through surpluses, accessed through debt, or provided as a multi-year contributed investment—builds liquidity, adaptive capacity and/or durability. General operating support is revenue, not capital. • Capital is episodic; revenue is forever. Nonprofits require both revenue and capital to survive and thrive. Most organizations rely on contributed revenue to cover the annual gap between what they spend and what they can charge to audiences and other consumers. Funders and donors subsidize—year in and year out—the finances of organizations they value. Providers of capital (“builders”) understand that their support is periodic in nature. Once the capital is invested, no further infusion should be required until the Steppenwolf Theatre Company. punkplay by Pavement 12 © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org Group. Credit Peter Coombs.
  • 13. • Temporary deficits are common en route to an Principles for Funders improved business model and balance sheet. Organizations incur new and one-time expenses as they • Consider pooling resources. Given the size invest in the capacities, programs and infrastructure and duration of investment required, funders may appropriate to their desired change strategy. Change benefit from working collaboratively to ensure capital can cover deficits incurred by a nonprofit until organizations obtain the amounts of capital needed the point when its operations and activities can fully to support their plans. Funders can choose to obtain support themselves with reliable revenue. Success third-party expertise in structuring and monitoring requires nonprofits to manage resources and make such investments. adjustments to ensure they achieve financial health and • Support planning. A smart strategy, backed artistic vibrancy with the capital funds available. up by a rigorous financial roadmap with artistic, operational and financial progress indicators, is a critical precondition to undertaking change. Consider providing a planning grant or other consultative support. Then give organizations the time to do their planning and strategy work. • Invest in financial readiness for change. In certain situations, financially challenged arts organizations may require recovery capital (see pp. 10 and 11) as a first investment. This enables the organization to rebuild their working capital, repay their obligations and undertake change from a stronger financial position. • Focus on achievement of results, not line- item spending. Organizations are likely to shift their spending priorities as they implement plans for change and learn from successes and failures. While plans for change may involve specific activities and projects, it is essential that investors consider the impact of these activities on the overall organization. Investors can and should assess continued progress toward a business model that is more fully sustained by regular revenue and that achieves the desired artistic impact. • Permit deficits en route to change; embrace surpluses thereafter. Funders and trustees can promote these healthier approaches to financing by not penalizing organizations that show planned deficits (covered by capital) on their way to transforming their business models. Similarly, funders should not penalize organizations that achieve operating surpluses before or after that change. © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org 13
  • 14. Principles of Improved Capitalization Principles for Nonprofits “below the line” of regular revenue and expenses, is one way of making capital investments visible and • Achieve alignment of costs to reliable revenue. preventing these special infusions from being confused The most important straightforward way to address with income that supports ongoing operations. mis-capitalization is to implement strategies that • Consider all options. If an organization’s earnest increase the ratio of reliable recurring revenue to efforts to re-align its cost structure to its revenue costs, particularly the revenue that covers fixed costs. capabilities do not succeed, leadership has a For most, achieving such results requires making responsibility to consider whether the organization’s adjustments to the business model to ensure regular work is valued by its supporters and audience, and profitability. Such changes can include: adaptations whether a graceful exit may be appropriate. to or elimination of programs, reduction in costs for operations, improved pricing models, new partnerships NFF believes understanding the concepts and terminology or new capacity in marketing, fundraising, and underlying improved capitalization can lead to greater technology. Organizations can and do make these candor between arts groups and funders about what kinds adjustments without infusions of change capital, but of financial investments are required to support excellence they tend to be incremental and are often insufficient. and the inevitable needs for change. These associated • Prepare for change. When it comes to change, the principles, when practiced by nonprofits and funders, planning process is as important as the implementation create the potential for improved artistic and organizational phase. Planning will require devoted funds and a adaptability that will benefit arts organizations, artists, meaningful time commitment from staff (including both audiences and communities across the country. artistic and management staff) and the board. • Develop a financial road-map and monitor progress. Achieving the transformation of a business model requires arts leaders to rigorously plan and monitor organizational progress and make course corrections based on thoughtfully defined metrics, Performance Metrics or indicators, of success. A critical tool in managing Measurements of progress or indicators of success. They can this process is careful and realistic annual projections reveal economic performance, such as how and why revenue or of revenue, expense and capital. These projections, expenses rise or fall; or program and operational achievements, such as changes in the size and composition of audiences. when coupled with annual performance metrics will Examples of financial metrics might include number of tickets reveal progress (or lack thereof) toward goals. Financial sold, average ticket price, and number of major donors. Non- projections and metrics push an organization and its financial benchmarks might include email addresses captured, key stakeholders to describe the desired transformation facebook friends, website hits, etc. Organizations set “targets,” also known as benchmarks, for each defined metric. For a given clearly, enable the organization to see whether it is year, $200K in ticket sales, 5,000 “friends,” or $100K in gifts from getting closer to its goal each year, and inform course major donors might be examples of benchmarks. changes where necessary. • Separate capital in financial reporting. Capital NFF’s Capital Reporting Technique A financial management tool for ensuring the segregation of regular should be kept separate from ongoing revenue in revenue from change capital in projections, managerial reporting budgets and internal financial reports, at least as and the preparation of financial audits. Using this tool helps prevent a management tool. Using a capital reporting organizations from confusing the two kinds of money and improves technique that treats capital as a separate line item, the ability of organizations and their investors to see the impact of change capital on current and prospective recurring revenue. 14 © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
  • 15. “It’s unusual to have a grantmaker that says that the success of the ‘project’ is not what they’re looking for. This program invests in our whole organization, and gives us the flexibility to experiment and try new things on our way to greater financial and artistic health.” Connie Chin, General Manager, Jacob’s Pillow Dance Festival Mark Morris Dance Group. Photo by Sharen Bradford; courtesy of Jacob’s Pillow Dance Festival. © 2011, Nonprofit Finance Fund®® nonprofitfinancefund.org © 2011, Nonprofit Finance Fund 15
  • 16. Each of the participants in the Leading for the runs; using new media and electronic communications tools LFF Works in Progress Future Initiative is creatively using change to connect with young audiences; and altering pricing and capital to advance its artistic, organizational marketing approaches as well as front-of-house interactions and financial goals. Here we share the with theater-goers. For more about Center Theatre Group, highlights of each organization’s plan and early see www.centertheatregroup.org progress to date. Jacob’s Pillow Dance Festival – Lee, MA Jacob’s Pillow Dance Festival’s LFF initiative is creating Alvin Ailey Dance Foundation – New York, NY Virtual Pillow, a dynamic “parallel universe” to the Pillow’s Alvin Ailey Dance Foundation is using LFF capital to live offerings that will attract new audiences for dance, and transform its use of technology in engaging and retaining extend the Festival’s on-site offerings in multiple dimensions. patrons. Ailey has undertaken an institution-wide re-thinking The Pillow is also investing LFF capital to “build a better of ways to serve audiences and forge new connections engine” by strengthening its fundraising and development among several of the core businesses of the organization: capacity. Both strategies are intended to broaden the Pillow’s its two companies, school, boutique, and development base of constituents, increase reliable recurring revenue operation. Key components of Ailey’s LFF initiative include and advance the Pillow’s leadership as one of the nation’s establishing a clear set of measurable objectives; creating most inventive and forward-thinking dance presenters. Key a customized central database that supports fundraising, components of the Pillow’s LFF initiative include a re-designed ticketing, education programs and other patron services; and more interactive website, expanded use of materials from launching a new, interactive website that encourages cross- the Pillow’s archive to engage audiences online, social media program patronage; and using analytic tools to track website strategies with younger audiences, and new approaches to users and incremental revenue metrics. For more about Alvin fundraising – online and off. For more about Jacob’s Pillow Dance Festival, see www.jacobspillow.org Ailey Dance Foundation, see www.alvinailey.org Cunningham Dance Foundation – New York, NY Center Theatre Group – Los Angeles, CA LFF is investing in The Legacy Plan, the Cunningham Center Theatre Group is focusing its LFF capital on Dance Foundation’s innovative plan for celebrating the experiments in programming and audience engagement at extraordinary creative work of Merce Cunningham and the Kirk Douglas Theatre, one of its three houses. Its goal the Merce Cunningham Dance Company and appropriately is to change the financial model for that theater, and mine closing its operations in the wake of Cunningham’s death. lessons from this experience that will assist the organization CDF is using LFF capital to support comprehensive planning overall. Recognizing that the demographics and expectations and fundraising for this huge undertaking; implement a of audiences for theater in Los Angeles are shifting, CTG is final international tour; document Cunningham’s seminal testing and refining new approaches to boost participation works in digital “dance capsules;” provide appropriate at the Douglas, particularly by young adults and audiences transition support for Company dancers; and transfer that want more contemporary, riskier theater options. If materials and resources to the Merce Cunningham Trust successful, these strategies will generate more reliable so that his works will remain accessible to choreographers recurring revenue for the Kirk Douglas and may suggest new and other artists, presenters and scholars. For more about approaches for CTG’s larger theaters – Mark Taper Forum Cunningham Dance Foundation, see www.merce.org and Ahmanson Theatre. At the Douglas, CTG is testing a number of techniques: more flexible scheduling; varying both the planning horizon for shows and the length of their Misnomer Dance Theater – New York, NY Misnomer is a contemporary dance company seeking to establish a new business model to support its artistic and organizational growth. Misnomer’s LFF strategy has three components: 1) developing and launching the Audience 16 © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org nonprofitfinancefund.org
  • 17. Engagement Platform (AEP), an innovative online platform that SITI Company – New York, NY will help performing arts organizations attract and interact After 20 years as a peripatetic company, SITI is using its with diverse audiences and patrons; 2) expanding its artistic LFF capital to re-balance its core artistic and educational partnerships with corporations and alternative sponsors as a functions and establish a strong artistic presence in New means of reaching nontraditional audiences and expanding York City. While continuing to partner with presenters around revenue; and 3) strengthening the organization’s capacity the world on developing and presenting new theater works, to support new artistic productions. Through these means, SITI will showcase more regularly in New York. The company Misnomer intends to generate reliable recurring revenue and will also expand its internationally recognized Suzuki and fashion an innovative approach to managing and growing a Viewpoints-based artist training programs in New York City dance company. For more about Misnomer Dance Theater, see and elsewhere. And it will use LFF funds to boost its internal www.misnomer.org capacity to both support new work development and generate more predictable earned and contributed revenue. For more National Black Arts Festival – Atlanta, GA about SITI Company, see www.siti.org NBAF is using its LFF funds to develop its online platform in ways that will attract more audiences, donors and Steppenwolf Theatre Company – Chicago, IL programming partners. Key to NBAF’s effort is using state Steppenwolf Theatre is using its LFF funds to transform the of the art electronic media to enhance all functions of way it attracts, engages and retains young adult audiences. the organization, including commissioning and presenting The company is using a combination of strategies, including work, education programs for audiences of all ages, sophisticated market research, innovative collaborations preservation of the arts of the African diaspora, and with small local theater companies and young theater audience engagement as well as administrative and artists, partnerships with area universities, and new uses financial operations. NBAF.org is being built as the portal of social media. These strategies will help the company for global access to the festival’s diverse programs and determine the kinds of theater that attracts people in their services and its substantial archive and network of artistic 20s and early 30s, the messaging and marketing techniques partners. It will also serve as an interactive vehicle that that are effective, and the long-term impacts of engaging will increase involvement in both artistic work and the life young adults on the theater’s overall artistic program. This of the organization by audiences of all kinds – children, multi-dimensional effort is stimulating new kinds of internal adults, educators, scholars, artists and other presenting collaboration as well as fresh approaches to working with organizations as well as donors and patrons. For more external partners. For more about Steppenwolf Theatre about National Black Arts Festival, see www.nbaf.org Company, see www.steppenwolf.org Ping Chong/Fiji Company – New York, NY The Wooster Group – New York, NY Ping Chong & Company is investing its LFF capital in The Wooster Group is applying LFF capital to three inter- generating reliable recurring revenue by expanding its related initiatives that will increase earned income while community-based theater program, Undesirable Elements strengthening the company’s ability to create and present (UE). The company has refined the UE program model as a new work and share its unique creative process with strategy to engage diverse community and school-based audiences around the world. TWG is developing an extended audiences in exploring controversial and uncomfortable annual residency at the Baryshnikov Arts Center in New topics and to build cross-cultural understanding and York; cultivating long-term relationships with strategic tolerance. The company is expanding the number of presenting partners outside New York; and digitizing and annual UE projects, diversifying its collaborative partners, and developing a UE training program. These strategies distributing archival materials for use by educational will generate new financial support, and provide new institutions, scholars, theater artists and others. Metrics opportunities to work with more artists and communities. of success for all three components are being tracked, and Strengthening this program will also give Ping Chong more results are being used to modify the strategies as they freedom to explore his larger theater and inter-disciplinary develop. For more about The Wooster Group, see www. projects. For more information about Ping Chong/Fiji thewoostergroup.org Company, see www.pingchong.org © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org 17
  • 18. ® About Doris Duke Charitable Foundation About Nonprofit Finance Fund The mission of the Doris Duke Charitable Foundation As one of the nation’s leading community development (DDCF) is to improve the quality of people’s lives through financial institutions (CDFI), NFF makes millions of dollars grants supporting the performing arts, environmental in loans to nonprofits and pushes for improvement in conservation, medical research and the prevention of child how money is given and used in the sector. Since 1980, abuse, and preservation of the cultural and environmental we’ve worked to connect money to mission effectively, so legacy of Doris Duke’s properties. Learn more at ddcf.org. nonprofits can keep doing what they do so well. We provide a continuum of financing, consulting, and About NFF’s Leading for the Future Initiative advocacy services to nonprofits and funders nationwide. Funded by DDCF, Leading for the Future is a pilot initiative Our services are designed to help great organizations stay designed to help 10 outstanding arts organizations take in balance, so that they’re able to successfully adapt to transformative rather than incremental steps to remain changing financial circumstances, and grow and innovate artistically relevant, effective and excellent while building when they’re ready. In addition to providing loans and lines and sustaining long-term financial viability. of credit, we organize financial training workshops, perform business analyses, and offer customized services. For funders, we provide support with structuring of philanthropic capital and program-related investments, manage capital for guided investment in programs, and provide advice and research to help maximize the impact of grants. 18 © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org
  • 19. © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org 19
  • 20. ® Join us nonprofitfinancefund.org nonprofitfinancefund.org/blog twitter.com/nff_news facebook.com/nonprofitfinancefund New York Region and National Headquarters 70 West 36th St., 11th Floor New York, NY 10018 212 868 6710 NY@nffusa.org New England 89 South St., Suite 402 Boston, MA 02111 617 204 9772 NE@nffusa.org New Jersey 59 Lincoln Park, Suite 350 Newark, NJ 07102 973 642 2500 NJ@nffusa.org Greater Philadelphia 1608 Walnut St., Suite 703 Philadelphia, PA 19103 215 546 9426 Philadelphia@nffusa.org DC-MD-VA 2100 M St. NW, Suite 170-329 Washington, DC 20037-1233 202 778 1192 DC@nffusa.org San Francisco 28 Second St., Suite 600 San Francisco, CA 94105 415 255 4849 SF@nffusa.org Los Angeles 626 Wilshire Blvd., Suite 510 Los Angeles, CA 90017 213 623 7001 LA@nffusa.org Detroit 645 Griswold St., Suite 2202 Detroit, MI 48226 313 965 9145 Cover photo: Cunningam Dance Foundation. Merce Cunningham, Detroit@nffusa.org photo by Jack Mitchell, 1975. 20 © 2011, Nonprofit Finance Fund® nonprofitfinancefund.org