Nacubo Heaf Speech On Dashboards
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April 2010 Speech at the NACUBO Higher Education Accounting Forum
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Nacubo Heaf Speech On Dashboards
- 1. Measuring What Matters Key Performance Indicator Dashboards and Benchmarking for Higher Education Nicholas J. Wallace, CPA Capin Crouse LLP
- 13. Understanding the context Perceiving the data Making it understood Presenting the data Getting the right data Procuring the data Steps for Effective Dashboards
- 17. Getting the Details Right Closely linked to mission and strategic plan Resolves unanswered questions Relevant to their level of responsibility Accurate and timely
- 19. Resolves Unanswered Board-Level Questions: Ratio Map Getting the Details Right
- 22. Presenting Data Adapted from Guide to Board Information Systems by L. Butler (AGB).
- 27. Deciding What to Measure
- 28. Deciding What to Measure DOE Financial Responsibility Ratio
- 30. A purposeful comparison against an internal or external individual or group. The comparison is qualitative, quantitative, or both. It is based on the desire to be “typical,” “better,” or “best.” What is Benchmarking?
Hinweis der Redaktion
- Graphic Display: Use Two Graphic Display Techniques…Highlighting and Warning Light Systems Tell a Story: Depends on the urgency of the situation (Urgent = Short and to the point, Not Urgent = Encourages board exploration and questions to draw conclusions.) Comparative Context: Board asks…compared to what? Internal goals?, external benchmarks? Industry established norms? Trends?
- Outcomes: Regular tracking of the extent to which program participants experience the benefits or changes intended (Measuring Program Outcomes, A Practical Approach, United Way of America Different from Inputs (budgets spent, hours taught), Activities, (number of courses, number of majors), and Outputs (degrees awarded, faculty authored publications, etc.) Regulatory, crediting and funding agencies all expecting higher levels of discipline with regard to outcome definition and measurement Mission as spine just takes key phrases in the mission statement and breaks them down, then looks for relevant measures against them
- Outcomes: Regular tracking of the extent to which program participants experience the benefits or changes intended (Measuring Program Outcomes, A Practical Approach, United Way of America Different from Inputs (budgets spent, hours taught), Activities, (number of courses, number of majors), and Outputs (degrees awarded, faculty authored publications, etc.) Regulatory, crediting and funding agencies all expecting higher levels of discipline with regard to outcome definition and measurement Mission as spine just takes key phrases in the mission statement and breaks them down, then looks for relevant measures against them
- Outcomes: Regular tracking of the extent to which program participants experience the benefits or changes intended (Measuring Program Outcomes, A Practical Approach, United Way of America Different from Inputs (budgets spent, hours taught), Activities, (number of courses, number of majors), and Outputs (degrees awarded, faculty authored publications, etc.) Regulatory, crediting and funding agencies all expecting higher levels of discipline with regard to outcome definition and measurement Mission as spine just takes key phrases in the mission statement and breaks them down, then looks for relevant measures against them
- Outcomes: Regular tracking of the extent to which program participants experience the benefits or changes intended (Measuring Program Outcomes, A Practical Approach, United Way of America Different from Inputs (budgets spent, hours taught), Activities, (number of courses, number of majors), and Outputs (degrees awarded, faculty authored publications, etc.) Regulatory, crediting and funding agencies all expecting higher levels of discipline with regard to outcome definition and measurement Mission as spine just takes key phrases in the mission statement and breaks them down, then looks for relevant measures against them
- Outcomes: Regular tracking of the extent to which program participants experience the benefits or changes intended (Measuring Program Outcomes, A Practical Approach, United Way of America Different from Inputs (budgets spent, hours taught), Activities, (number of courses, number of majors), and Outputs (degrees awarded, faculty authored publications, etc.) Regulatory, crediting and funding agencies all expecting higher levels of discipline with regard to outcome definition and measurement Mission as spine just takes key phrases in the mission statement and breaks them down, then looks for relevant measures against them