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THECHNOGRAPHICS:  Consumer Behavior on the  Internet
THECHNOGRAPHICS:  CONSUMER BEHAVIOR ON THE INTERNET   STATS   BY FORESTER THE  HOW    OBJECTIVES, WHY AND THE HOW   BY BTOONE.COM
HIGH INCOME TECHNOLOGY PESSIMISTS ,[object Object],[object Object]
ASSIGNMENT FOR NEXT WEEK: ,[object Object],[object Object],[object Object]
WORLDWIDE INTERNET USERS ,[object Object],[object Object]
E-COMMERCE SALES, NORTH AMERICA ,[object Object],[object Object],[object Object],[object Object],[object Object]
October, 2004
INTERNET-RELATED BEHAVIORS AND ONLINE PURCHASING ,[object Object],[object Object],[object Object],[object Object],[object Object]
WORLDWIDE USERS ,[object Object],[object Object],[object Object],[object Object],[object Object]
WORLDWIDE USERS
MOTIVATIONS FOR ONLINE SHOPPING This research has been supported by grants from the CISE/IIS/CSS Division of the U.S. National Science Foundation and the NSF Industry/University Cooperative Research Center (CISE/EEC) to the Center for Research on Information Technology and Organizations (CRITO) at the University of California, Irvine.  Industry sponsors include: ATL Products, the Boeing Company, Bristol-Myers Squibb, Canon Information Systems, IBM, Nortel Networks, Rockwell International, Microsoft, Seagate Technology, Sun Microsystems, and Systems Management Specialists (SMS).
DO YOU SHOP ONLINE? ,[object Object],[object Object],[object Object],[object Object]
GOAL OF OUR STUDY ,[object Object],[object Object],[object Object]
METHODOLOGY ,[object Object],[object Object],[object Object],[object Object]
  WHAT HAVE WE LEARNED? ,[object Object],[object Object],[object Object],[object Object],[object Object]
GOAL-ORIENTED MOTIVATIONS ,[object Object],[object Object],[object Object],[object Object],[object Object]
SELECTION ,[object Object],[object Object],[object Object]
CONVENIENCE/ACCESSIBILITY ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
INFORMATION SEARCH ,[object Object],[object Object],[object Object]
INFORMATION SEARCH ,[object Object],[object Object],[object Object],[object Object],[object Object]
INFORMATION SEARCH ,[object Object],[object Object]
SOCIALITY ,[object Object],[object Object],[object Object],[object Object]
SOCIALITY ,[object Object],[object Object]
RESULTS OF GOAL-ORIENTED BEHAVIORS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EXPERIENTIAL MOTIVATIONS ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
EXPERIENTIAL MOTIVATIONS ,[object Object],[object Object],[object Object],[object Object]
EXPERIENTIAL FEATURES ,[object Object],[object Object],[object Object]
EXPERIENTIAL FEATURES ,[object Object],[object Object]
RELATIVE PERCENTAGES? ,[object Object],[object Object],[object Object],[object Object]
CONCLUSIONS FROM THIS STUDY ,[object Object],[object Object],[object Object],[object Object]
RESULTS APPLY TO SHOPPING ONLY? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
SO WHO SHOPS ONLINE ANYWAY? ,[object Object],[object Object]
FORRESTER’S “TECHNOGRAPHICS” ,[object Object],[object Object],[object Object],[object Object]
CONSUMER TECHNOGRAPHIC SEGMENTS, US   (FORRESTER RESEARCH) Technology Optimists Technology Pessimists Primary Motivation High Income Low Income High Income Low Income Career Family Entertainment Fast Forwards 12% New Age Nurturers 8% Mouse Potatoes 9% Techno-Strivers 7% Digital Hopefuls 7% Gadget Grabbers 9% Handshakers 7% Traditionalists 8% Media Junkies 5% Sidelined Citizens (28%)
ADOPTION ,[object Object],[object Object],[object Object]
EARLY ADOPTERS ,[object Object],[object Object]
EARLY ADOPTERS ,[object Object]
MAINSTREAM ,[object Object],[object Object],[object Object],[object Object],[object Object]
MAINSTREAM ,[object Object],[object Object],[object Object],[object Object],[object Object]
MAINSTREAM ,[object Object],[object Object]
WINNING MAINSTREAM CONSUMERS ,[object Object],[object Object]
SIDELINED CITIZENS ,[object Object]
 
EXTRAS –  WHY THECNO-GRAPHICS: Aim far, see big,  see deep , be like a time machine,  be a creative sponge   by  btoone.com
THE  HOW  TO CAPITALIZE?
[object Object],[object Object],[object Object],OBJECTIVES
[object Object],[object Object],Why
[object Object],[object Object],[object Object],[object Object]
We went from the age of interruption to the  dialogue . Brands that help by companies must be more creative, create content that consumers continue to  follow . "They must commit to dialogue with them without imposing their point of view.
Social Media Brands are wondering how to integrate these new media  conversations from the collective intelligence. Indeed, they realized that the word of individuals worth more today than the Net’s commercial speeches.
Free  has become the new business model
Advertisers to take into account the transfer of power and technology to the consumer.  Ikea   syndrome in IN: to pay less, we must assemble our own cabinet, which has inspired all low-cost-based companies. On the Internet, it's worse. Everything is free for consumers, they must accept counterparts ... So  ads become part  of the economic model. Brands receive optimum rating from consumer reviews, when a brand offers them to download content on the Internet or to their mobile phone. This is where the future lies:  the exchange system
Conso-addicts In their greater majority, They are largely consumerist: strong attraction to novelty, "culture" and impressive brands; but beware, this makes them active consumers, informed, lucid, demanding and uncompromising .
1 5- 1 8 Values & attitudes:  Robotic portrait of national values:  My vision of the country where I live
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
  So,  What do I want to be? (What do I choose as an  image vehicle? )
Thank you  For more information, communicate via  http://btoone.com

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Technographic futur-trends

  • 1. THECHNOGRAPHICS: Consumer Behavior on the Internet
  • 2. THECHNOGRAPHICS: CONSUMER BEHAVIOR ON THE INTERNET STATS BY FORESTER THE HOW OBJECTIVES, WHY AND THE HOW BY BTOONE.COM
  • 3.
  • 4.
  • 5.
  • 6.
  • 8.
  • 9.
  • 11. MOTIVATIONS FOR ONLINE SHOPPING This research has been supported by grants from the CISE/IIS/CSS Division of the U.S. National Science Foundation and the NSF Industry/University Cooperative Research Center (CISE/EEC) to the Center for Research on Information Technology and Organizations (CRITO) at the University of California, Irvine. Industry sponsors include: ATL Products, the Boeing Company, Bristol-Myers Squibb, Canon Information Systems, IBM, Nortel Networks, Rockwell International, Microsoft, Seagate Technology, Sun Microsystems, and Systems Management Specialists (SMS).
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.  
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.  
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.  
  • 35.
  • 36.
  • 37. CONSUMER TECHNOGRAPHIC SEGMENTS, US (FORRESTER RESEARCH) Technology Optimists Technology Pessimists Primary Motivation High Income Low Income High Income Low Income Career Family Entertainment Fast Forwards 12% New Age Nurturers 8% Mouse Potatoes 9% Techno-Strivers 7% Digital Hopefuls 7% Gadget Grabbers 9% Handshakers 7% Traditionalists 8% Media Junkies 5% Sidelined Citizens (28%)
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.  
  • 47. EXTRAS – WHY THECNO-GRAPHICS: Aim far, see big, see deep , be like a time machine, be a creative sponge by btoone.com
  • 48. THE HOW TO CAPITALIZE?
  • 49.
  • 50.
  • 51.
  • 52. We went from the age of interruption to the dialogue . Brands that help by companies must be more creative, create content that consumers continue to follow . "They must commit to dialogue with them without imposing their point of view.
  • 53. Social Media Brands are wondering how to integrate these new media conversations from the collective intelligence. Indeed, they realized that the word of individuals worth more today than the Net’s commercial speeches.
  • 54. Free has become the new business model
  • 55. Advertisers to take into account the transfer of power and technology to the consumer. Ikea syndrome in IN: to pay less, we must assemble our own cabinet, which has inspired all low-cost-based companies. On the Internet, it's worse. Everything is free for consumers, they must accept counterparts ... So ads become part of the economic model. Brands receive optimum rating from consumer reviews, when a brand offers them to download content on the Internet or to their mobile phone. This is where the future lies: the exchange system
  • 56. Conso-addicts In their greater majority, They are largely consumerist: strong attraction to novelty, "culture" and impressive brands; but beware, this makes them active consumers, informed, lucid, demanding and uncompromising .
  • 57. 1 5- 1 8 Values & attitudes: Robotic portrait of national values: My vision of the country where I live
  • 58.
  • 59. So, What do I want to be? (What do I choose as an image vehicle? )
  • 60. Thank you For more information, communicate via http://btoone.com