VMware View 4

VMware View 4
Built for Desktops

AGENDA

The Desktop Revolution is Here
What is Driving the Virtual Desktop?
VMware View 4 Built for Desktops
VMware View 4 Deployment
VMware View 4 Next Steps
Q&A

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

The Desktop Revolution is Here

What keeps you up at night?

Information and data is our most
We spend too
important asset.
How do I maintain or improve
desktop management when much time recovering
I’m required to do lost data from stolen laptops.
more with less?

Windows 7 is
here, I need to
I spend a lot of prepare for it!
time on desktop
support calls. But I
really need to focus on
strategic IT initiatives that
really add value.
It is difficult to respond
quickly when employees are mobile and
scattered across the world.


The costs of managing PCs is staggering

For every $1 spent on hardware,
companies spend $3 to manage

Increasing IT costs
$3
$3

$1

CAPEX OPEX IDC Study 2009
Source:


Desktop virtualization is the answer now
“ Conditions are ripe
for virtual PCs ”
—Wall Street Journal
Lower TCO by 50%

Ease Windows 7 migration

Technology is ready

User adoption on the rise

Broad partner ecosystem support


VMware is the leader in desktop virtualization

VMware
2009 PColP 1st

Most proven, mature
technology 2008

VMware
Over 1 million seats sold, 2006 VDI 1st

7000+ customers
2004
Over 1700 channel
partners selling View 2001 ESX VMware
1st

Broadest technology 2000
ecosystem
VMware
1999 Workstation 1st


What is Driving the Virtual Desktop

The desktop dilemma: User Freedom vs IT control

User IT

Anytime, anywhere access Increasing IT costs

Device, OS and apps diversity Security and compliance risks


Device-centric computing is the problem
Components (Apps, OS, profile and data) bound to device

Data


Virtualization unlocks components
Freedom for users, efficiency and control for IT

Data


Deliver desktops as a managed service

Profile

Persona Apps OS
Persona Persona Persona

Data Apps Apps Apps
OS OS OS

Persona
Apps
Data OS


Benefits of delivering desktops as a managed service

IT Control End-User Freedom

Desktops and data are Desktops tied to end user
secure in datacenter Persona
identity not devices
Apps
Manage from a central Applications and data
location OS available 24/7

Reduced Costs Rich desktop experience


Requirements to deliver desktops as a managed service

User Experience
Display, Multimedia,
Peripherals, Offline

Management
Provision, Deploy, Broker, Secure
Platform, Image, Apps, Persona

Platform

Server, Client, Mobile


VMware View 4 is built for desktops
VMware View 4.0

User Experience
PCoIP Protocol Deliver Superior User Experience
View Multimedia

Reduces IT costs
View Display
View Direct
View Print
Offline

Management
Simplify Desktop Management

View Manager
View Composer
ThinApp

Platform
Standardize on Leading Platform

vSphere for Desktops


Where do the cost savings come from?
CAPEX Savings
Lower cost Storage and Hardware VMware View 4 Reduces
Desktop TCO by up to
Concurrent user pricing 50%

Delayed Hardware Refresh

OPEX Savings
Average 50% fewer help desk calls

55% reduced desktop management time

Ability to provision users in minutes

Patch or update from a single image

Increased Productivity
68% reduced end-user downtime

Automated desktop and data backup


VMware View 4 – Built to deliver desktops as a
managed service
Platform
VMware vSphere for
desktops

Management
VMware View Manager
Vmware View Composer
VMware ThinApp

User Experience
PCoIP
Print
Multi-monitor display
Multimedia
USB redirection


VMware View 4 platform features
VMware View 4.0

User Experience
PCoIP Protocol
View Multimedia
View Display
View Direct
View Print
Offline

Management

View Manager
View Composer
vCenter
ThinApp

Platform Features
Availability
Scalability
Performance


Seamless Integration with vSphere

Mature and proven platform

Tuned and optimized specifically for
hosting virtual desktops

Most widely deployed virtualization
platform

Over 140,000 customers worldwide


Providing higher levels of desktop availability Availability

Reduce downtime for
desktops
• High Availability (HA)
• VMotion
• Storage VMotion
• Fault Tolerance
Protect critical data and Increase Desktop Availability
information
• Automated backup and
data sync


Enterprise class scalability with vCenter Scalability

Manage more than 1,000
hosts and up to 10,000
VMs per vCenter instance
Save and replicate server
profile configurations for
faster virtual desktop
deployments

vCenter

Enterprise Class Scalability


Optimize for desktop delivery Performance

High VM density for desktop workloads
Automatically balance desktops across
servers for optimal performance
Tuned for large concurrent VM boots
Optimized for VM suspends and resumes
to ensure desktop responsiveness
Reduce VM memory requirements for
better consolidation and reduced costs


The VMware View 4 platform benefits
VMware View 4.0

User Experience
PCoIP Protocol
View Multimedia
View Display
View Direct
View Print
Offline

Management

View Manager
View Composer
vCenter
ThinApp

Platform
Benefits
Scales for enterprise wide deployments
High desktop availability
High VM density


VMware View 4 management features
VMware View 4.0

User Experience
PCoIP Protocol
View Multimedia
View Display
View Direct
View Print
Offline

Management Features
Provision, deploy and manage
desktops centrally
View Manager
View Composer
Single image management
ThinApp Application virtualization
Platform



Desktop deployment - simple and fast Deploy Desktops

VMware View 4.0 5 steps to implement
Install
Install View Define CS
Create SQL DB Connection Install License
Composer Admin
Server

Other Vendors 15+ steps to implement

Create Install Install Build Build

Configure Install Run Run Install

Run Install Install Configure Install

VMware View is easier to deploy and manage than competitive offerings
—The Tolly Group


Single administrative interface Manage Desktops
View Manager – simple web based interface to create
desktops, entitle users, set policies and more


Provision
Provision desktops in minutes Desktops

Automate provisioning
from a template
On-demand provisioning View Manager

Multiple types of desktops
Persistent, Non-
persistent, Individual
Apply group policies Template

Banner Health was able to vCenter
provision 2600 users in
under 10 days.


Secure and Scalable support for Manage Desktops
desktops and users

Scalable for large enterprise
deployments
View Manager Data stored centrally
SSL encrypted connections
Security Server
Security Server
Integration with SecurID for
two-factor authentication
Single Sign On Support
Smart Card
Proximity Card
Biometric authentication


Secure brokering and management
Manage Desktops
extended to other platforms
Broker secure connections to
other platforms
• Terminal servers
• Blade PCs
• Physical PCs
Balance loads of multiple
terminal servers
Monitor and audit within View
Manager


Separation of user data and base image Single Image
Management

User Data Disk
• Persistent disk to store user data and
User Data
settings User Data
• Consistent user experience while
maintain tight control and compliance
Application
Application
Base Image
• Highly managed OS disk
Operating System
Operating System
• Reduce provisioning time
• Simplified updates and patches


Single Image
Optimize storage with View Composer Management

Traditional VDI View Composer

VMware View helps reduce
storage costs by 70%


Single Image
Management
Simplify desktop image management

Manage thousands of desktops Image Updates

Streamline desktop management with
View Composer
• Quick provisioning
• Simplify update, patch, and upgrade
activities while retaining user settings
• Guarantee updates are applied to every
desktop


ThinApp for application virtualization Application
Virtualization

Features
Operating System
Decouple applications and data from OS
Application Application
Agent-less architecture App
App
Files Files
Wide platform and application support
Plug into existing application
management tools

Benefits
Minimize the number of desktop images
Application Application
managed sandbox sandbox

Streamline application patch updates VOS VOS
Enable the use of multiple versions of
applications Operating System


Application
View Composer with ThinApp Virtualization

View Composer +ThinApp Redirect all application “writes” to the
user data disk, by default
Reduce the number of master images
and size of base disk
Provide simplified entitlement,
deployment, and management of
applications
Seamlessly update users
Reduce storage costs

“Application updates are
kind of a non-event now ”
Norton Healthcare


VMware View 4 management benefits
VMware View 4.0

User Experience
PCoIP Protocol
View Multimedia
View Display
View Direct
View Print
Offline

Management Benefits
Quick and easy deployment
View Manager
Simple, secure, and scalable
View Composer
ThinApp
50% TCO reduction

Platform



VMware View 4 user experience features
VMware View 4.0

User Experience Features
PCoIP Protocol
View Multimedia
Flexible Desktop Access
View Display
View Direct
Display Protocol
View Print Seamless Desktop Experience
Offline

Management

View Manager
View Composer
vCenter
ThinApp

Platform



Flexible access to desktops from Flexible Desktop
Access
multiple devices

Traditional PC/Laptop Browser Access Thin Client Support

Windows or Browser access on
Broad industry support
repurposed PCs Windows, Linux and Mac


Provide a superior experience from Display Protocol
LAN to WAN using PCoIP
• Built for desktops
• Designed for the LAN and
WAN
• Uses end-to-end software
implementation
• Superior desktop experience
from task worker to power
user
• Flexibility to address the
widest variety of use cases


Seamless Desktop
Provide a seamless desktop experience Experience

Rich media Productivity
and graphics applications

Multimedia True
redirection multi-monitor

Progressive build USB
of graphics redirection


Flexible Desktop
Enable offline access and mobility Access
Offline is currently experimental

Check-out hosted VM to local
physical computer
Extend security and encryption
policies
“Heartbeat” back to the
datacenter; administrators can
deactivate if necessary
Check in the delta only


Deliver superior user experience across Flexible Desktop
Access
the enterprise
Task Knowledge Power Mobile
Workers Workers Users Users

Static desktop Personalized Device flexibility Device flexibility
Repetitive tasks desktop 24x7 access Disconnected
Few apps Rich user Custom apps Multiple apps
experience
Install Best user
Multiple apps requirements experience across
Best user all apps
experience Remote office
across all apps


VMware View 4 user experience benefits
VMware View 4.0

User Experience Benefits
PCoIP Protocol
View Multimedia
Task worker to power user support
View Display
View Direct
Seamless user experience
View Print LAN, WAN and offline access
Offline

Management

View Manager
View Composer
vCenter
ThinApp

Platform



VMware View 4 is built for desktops
VMware View 4.0

User Experience
PCoIP Protocol Deliver Superior User Experience
View Multimedia

Reduces IT costs
View Display Seamless Task Worker LAN, WAN,
View Direct PC Experience to Power User and Offline
View Print
Offline

Management
Simplify Desktop Management

View Manager Quick and Easy Simple, Secure, 50% TCO
View Composer Deployment Scalable Reduction
ThinApp

Platform
Standardize on Leading Platform
Mitigate High High VM
Risks Availability Density


Customers use VMware View in a variety of ways

Business Continuity Desktops as a
Remote or Windows 7
and Disaster Secure, Managed
Branch Offices Migration
Recovery Service

Provide a continuous Eliminate the need for Provide offshore Reduce high costs, and
availability of desktops moves, adds, or developers control application compatibility
Ensure highly available changes while keeping IP in the with OS migrations
desktop Allow third parties to data center Extend life of existing
Provide a cost- access corporate Remove the need of IT desktop hardware to
effective, simpler, and applications in secure, resources at branch access virtual Windows
more reliable disaster controlled way Manage remotely – PC desktops
recovery solution Expedite integration of desktops centralized at Reduce application
companies in mergers branch or in corporate conflicts and costly
and acquisition datacenter application porting
scenarios


Windows 7 Migration: Ready, Set, Go ..
Virtualize Windows XP or Vista
applications using ThinApp
Start Windows 7 Pilot
Use VMware View to deploy Windows 7
as virtual desktop with full application
compatibility


University of Toledo
Challenges
“VMware View really extends
Limited IT resources
Difficult to secure information on local hard drives
the boundaries of the university
Time consuming application upgrades
out to our students wherever
Limited availability for student lab time they are—students can access
No remote access to applications or University resources their H drives, applications, and
network resources even if
Solution they’re off campus.”

VMware View with View Composer and ThinApp —Joshua Spencer,
ThinApp on shared network drive
Desktop Development,
Thin clients on campus
University of Toledo
Both LAN and WAN access

Results
Over 2000 computers have access to over 30 virtual apps through ThinApp
500 virtual desktops
Student labs now available 24 x 7 x 365 from any network connection
Upgrades with Thin App take five minutes from single point
Able to provision virtual desktop in under two minutes


Norton Healthcare
Challenges
“Our physicians could go to
Current architecture was Citrix XenApp with thin clients and wireless carts
a thin client, login, access a
Poor performance and some apps were not available in this model
patient list and then walk
Providers wanted a similar experience to a normal PC
down the hall to another
High number of support calls
thin client, and their patient
list would be right where
Solution they left it. The staff
recognized the benefit of
VMware View with View Composer
Re-use Thin Clients on wireless carts onsite
that capability immediately.”
Both LAN and WAN access
—Brian Cox
Director of Customer
Results Service, Norton Healthcare
950 virtual desktops in production
92% reduction in help desk calls
Easy to use "follow me" desktop with no application compatibility issues
Upgrades accomplished in a fraction of the time
• High level of end user satisfaction
• Familiar desktop experience
• Ability to customize


Learn more about VMware View 4

More information on VMware View:
http://www.vmware.com/products/view/
Take advantage
of VMware View
Download and evaluate VMware View:
www.vmware.com/download/view/ service offerings
to accelerate your
deployments
Use the VMware View TCO calculator:
http://www.vmware.com/products/vi/calculator.html


Overview of VMware View 4 pricing and packaging
View View
Enterprise Premier
vSphere 4 (desktop)
vCenter 4 (desktop)
View Manager 4
View Composer
Offline Desktop1
ThinApp 4
Pricing per
seat(concurrent
$150 $250
connection)
1 Experimental in View 4


Comparison of VMware View 4 competitive feature

VMware Citrix Microsoft
View 4 XenDesktop RDS
Enterprise class
virtualization platform - -
Streamlined installation

Simplified management

Flexible desktop provisioning -
Validated reference architectures -
High-impact user experience -


Questions and Answers

Thank You!

How customers typically start: stage 1

Individual Individual
Users Desktop VMs

Pilot group of
50–500 users
Each user gets a
dedicated desktop
Leverage existing
View Manager
processes and
management


How VMware View solution evolves: Stage 2

Individual Pool of Virtual
Users Machines

Persistent pool
desktops
Virtual machine
allocated and
dynamically
personalized View Manager


How VMware View solution evolves: Stage 3
External View Individual Pool of Virtual
Users Manager Users Machines

View View
Manager Manager

Stream Applications

ThinApp


Hear what our customers say about VMware View

“With VMware View, I can honestly “Application upgrades are kind of a “VMware View really extends the
say that there are months that go non-event now .[we] received boundaries of the university out
by where I don’t have to think zero helpdesk calls for the virtual to our students wherever they are.”
about the infrastructure because it desktops.” — Josh Spencer,
just works.” — Brian Cox , Team Lead, Desktop Development Group,
Director of Customer Service, University of Toledo
— Chris House,
Senior Network Analyst, Norton Healthcare
Metro Health

“We could provide a workstation to “By using VMware View, we were
any client, in any seat, at any office able to provide a virtual desktop,
in the world in just 8 minutes.” with all Banner applications
— Frank Sabatelli,
functional, to 2,500 users 10 days
Director of Virtual Technology Infrastructure, post merger.”
IQOR — Pat Hanks,
Senior Director, Information Services,
Banner Health


VMware has a strong partner ecosystem

Protocol /
Network

Thin
Clients

Management /
Security

Servers /
Storage


Desktop Service Offerings – VMware View 4
Enterprise Class Desktop
Design for large-scale
production deployments

Preliminary design
Best-practices based
Proof of Concept
implementation
Strategic Value

Prototyping
Education
End-user pilots for pre- Coming Soon
production use View Upgrade
View Assessment
Service

VMware
Plan and Design for
View/ThinApp VMware View Pilot
VMware ThinApp
Jumpstarts

VMware ICM VMware View Plan & Design for
Education Offerings Assessment VMware View

Adopt Expand Standardize


Reduce Desktop TCO by 50%

VMware View: Annual Cost of Supporting a User/Year
Lowers TCO by 50%
Saves $610 per user per year $1.500
Delivers an ROI of 367% $610 savings
Provides payback in as little as per user per year
$1.000
5.6 months

If you are a large or diverse
$500
organization that uses
server virtualization, but
don’t run virtual desktops,
you aren’t thinking hard $0
enough! Traditional PC VMWare View
IT Help Desk Staff IT Install Staff IT Admin Staff
—Michael Rose, IDC Devices Server, Storage, Software

Source: IDC White Paper 2009


Unified Management for HW to HW and SW to SW

Task Workers Designers
VMware View Knowledge Workers Illustrators
Soft Client Power Users 3D Artists
Physicians Physicians
Traders Traders

VMware View
Soft Client

PCoIP Integrated Displays

PCoIP Protocol PCoIP Protocol
Virtual Machines Blade/Rack Workstations

VMware View Manager
PCoIP Zero Clients


VMware View 4

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