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Wriitten communication Business Communication

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Wriitten communication Business Communication

  1. 1. There are three main elements to written communication structure (the way the content is laid out) style (the way it is written) content (what you are writing about
  2. 2. Structuring Clarify your thoughts and the purpose of your communication before you start writing. In business communications, clarity is more important than style. Identify the key points, facts and themes
  3. 3. Decide on a logical order for what you have to say Compose a strong introduction and ending. The first will make an immediate and positive impression on the reader; the second will remain in their mind after they have finished reading
  4. 4. Use short paragraphs and sentences Help key points to stand out by the use of headings, sub-headings and bullet points.
  5. 5. Writing in a style appropriate to the audience How much information and detail will they need? Should you use specialist terms or should you “translate” these to make yourself understood by a generalist reader? How formal or informal should your writing be
  6. 6. Written methods of workplace communication include: Letters Reports Manuals Minutes E-mails Memoranda Circulars
  7. 7. Download Letter Formats http://www.2shared.com/file/Nvfvw4We/Write_an_inquiry_to_ask_for_mo.ht ml http://www.2shared.com/file/VXJv9dH-/Wriiten_communiaction.html