4. Slang, street talk and bad grammar
can give customers the impression
you are not a professional
organization
5. Employees must be able to convey
instructions, orders and guidelines
to other employees in a clear and
concise manner
6. The ability to speak well is related
to the ability to listen well too.
7. Employees who cannot listen well
cannot perform well, because
many instructions are relayed by
managers verbally
8. Business speeches can be
important when it comes to
promoting a new achievement or
product.
9. audience is and customize your writing
accordingly. High school students
hearing about a great literary figure or
a historical event will have a
somewhat different vocabulary and
level of knowledge than would a
graduate class in literary analysis.
Avoid terms or jargon the first group is
unlikely to understand, and don’t
dumb it down for those who are in the
know.
11. Brainstorming (an idea or way of
solving a problem )It may take you
some time to figure out just what
the purpose and main message of
your speech will be, especially if
you have a lot of diverse
knowledge about your subject.