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Chapter 2 :

          Understanding
    the Environment of Business


                   Presented by : Anna Riana Putriya
                                    anna_riana@yahoo.com
understanding
                                                   The environment of business

                              Organizational boundaries
Organizational boundaries
and environments              Multiple organizational environment
                                                       Aggregate output & standard of living, GDP & GNP,
                              Economic growth
                                                       productivity
Economic environment          Economic stability        Inflation, unemployment

                              Global economy in 21st century

                              Product & service technology
Technological environment
                              Business process technology

Political-
Political-legal environment

                              Customer preferences and taste
Sociocultural environment
                              Ethical compliance and responsible business behavior

                              Redrawing corporate boundaries
Business environment
                              Emerging challenges and opportunities         Outsourcing, Viral marketing,
                              in the environmet of business                 Business process management
                                                                                anna_riana@yahoo.com
Organizational Boundaries
                That which separates the organization from its
                                                 environment




External Environments
                                                         mission—
   All businesses —regardless of their size, location or mission—
                   operate within a larger external environment.




                                                   anna_riana@yahoo.com
Dimensions of the External Environment




                                     anna_riana@yahoo.com
ECONOMIC ENVIRONMENT




Conditions of the economic system
       in which an organization operates




                                           anna_riana@yahoo.com
Key Goals of Economic System

• Economic Growth            • Economic Stability
   – Aggregate Output and       – Inflation
     Standard of Living
   – Gross Domestic             – Unemployment
     Product (GDP) & Gross          • Recessions and
     National Product                 Depressions
     (GNP)
      • Purchasing Power
                             • Global economy in 21st
        Parity                 century
   – Productivity
   – Balance of Trade
   – National Debt




                                              anna_riana@yahoo.com
Aggregate Output and Standard of Living


• Business cycle is a pattern of short-term ups and downs
                                 short-
  (expansions and contractions) in an economy

• Aggregate output is the total quantity of goods and services
  produced by an economic system during a given period

• Standard of living is the total quantity and quality of goods
                      country’
  and services that a country’s citizens can purchase with the
  currency used in their economic system




                                                   anna_riana@yahoo.com
Gross Domestic Product

• GDP, or gross domestic product, is the total value of all
                         product,
  goods and services produced within
   a given period by a national economy
   through domestic factors of production




• GNP, or gross national product, is the total value of all
                           product,
  goods and services produced by a national economy
  within a given period regardless of
  where the factors of production are located



                                                      anna_riana@yahoo.com
What Is Purchasing Power Parity?



Principle that exchange rates are set so that the prices
of similar products in different countries
are about the same




                                               anna_riana@yahoo.com
What Is Productivity?



           Measure of economic growth that compares
               how much a system produces with the
                        resources needed to produce it




                                           anna_riana@yahoo.com
What Is Balance of Trade?

Economic value of all the products that a country
exports minus the economic value of imported products




What Is National Debt?
Amount of money that a government owes its creditors




                                                 anna_riana@yahoo.com
What Is Stability?



         Condition in an economic system
     in which the amount of money available
  and the quantity of goods and services produced
        are growing at about the same rate




                                              anna_riana@yahoo.com
What Is Inflation?
Occurrence of widespread price increases throughout an economic
system




What Is Unemployment?
Level of joblessness among people actively seeking work in an
economic system




                                                    anna_riana@yahoo.com
Recessions and Depressions


• Recession is a period during which aggregate output,
  as measured by real GDP, declines


• Depression is a particularly severe and long-lasting
                                          long-
  recession




                                             anna_riana@yahoo.com
The Global Economy in the 21st Century

Major forces driving the economy:
  – The information revolution will continue to enhance
    productivity across all economic sectors.
  – New technological breakthroughs will create entirely new
    industries.
  – Increasing globalization will create much larger
    markets while fostering tougher competition among
    global businesses.




                                               anna_riana@yahoo.com
TECHNOLOGY



All the ways by which firms create value for their
constituents




                                                anna_riana@yahoo.com
Product and Service Technologies



      Technologies employed for creating products
                                    services—
         —both physical goods and services—
                     for customers




                                            anna_riana@yahoo.com
Business Process Technologies


Business process technologies are used not so much to create
                         firm’
products as to improve a firm’s performance of internal
operations.
   – Enterprise Resource Planning, or ERP, is a large-scale
                                        ERP,      large-
     information system for organizing and managing a
     firm’
     firm’s processes across product lines, departments and
     geographic locations




                                                anna_riana@yahoo.com
ERP Applications




                   anna_riana@yahoo.com
POLITICAL-
POLITICAL-LEGAL ENVIRONMENT




       Conditions reflecting
the relationship between business
         and government




                                    anna_riana@yahoo.com
SOCIOCULTURAL ENVIRONMENT

   Conditions including the customs, mores, values
   and demographic characteristics of the society in
          which an organization functions




                                            anna_riana@yahoo.com
Customer Preferences and Tastes


• Customer preferences and tastes vary both across and within
  national boundaries.
• Consumer preferences can vary widely within the same
  country.
• Consumer preferences and tastes change over time.




                                                  anna_riana@yahoo.com
BUSINESS ENVIRONMENT

  • Redrawing Corporate Boundaries
    – Core competencies are the skills and resources
      with which an organization competes best
      and creates the most value for owners
       • Disruption management is a method by
         which some organizations are responding
         to crises in their environments




                                         anna_riana@yahoo.com
Emerging Challenges and Opportunities in the Business
Environment


• Outsourcing is the strategy of paying suppliers and
  distributors to perform certain business processes or to provide
  needed materials or services

• Viral marketing is a strategy of using the Internet and word-
                                                          word-
  of-
  of-mouth marketing to spread product information

• Business process management is an approach by which firms
                    department-
  move away from department-oriented organization and toward
  process-oriented team structures that cut across old
  process-
  departmental boundaries




                                                     anna_riana@yahoo.com

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Business w02 Understanding Business Environment @1

  • 1. Chapter 2 : Understanding the Environment of Business Presented by : Anna Riana Putriya anna_riana@yahoo.com
  • 2. understanding The environment of business Organizational boundaries Organizational boundaries and environments Multiple organizational environment Aggregate output & standard of living, GDP & GNP, Economic growth productivity Economic environment Economic stability Inflation, unemployment Global economy in 21st century Product & service technology Technological environment Business process technology Political- Political-legal environment Customer preferences and taste Sociocultural environment Ethical compliance and responsible business behavior Redrawing corporate boundaries Business environment Emerging challenges and opportunities Outsourcing, Viral marketing, in the environmet of business Business process management anna_riana@yahoo.com
  • 3. Organizational Boundaries That which separates the organization from its environment External Environments mission— All businesses —regardless of their size, location or mission— operate within a larger external environment. anna_riana@yahoo.com
  • 4. Dimensions of the External Environment anna_riana@yahoo.com
  • 5. ECONOMIC ENVIRONMENT Conditions of the economic system in which an organization operates anna_riana@yahoo.com
  • 6. Key Goals of Economic System • Economic Growth • Economic Stability – Aggregate Output and – Inflation Standard of Living – Gross Domestic – Unemployment Product (GDP) & Gross • Recessions and National Product Depressions (GNP) • Purchasing Power • Global economy in 21st Parity century – Productivity – Balance of Trade – National Debt anna_riana@yahoo.com
  • 7. Aggregate Output and Standard of Living • Business cycle is a pattern of short-term ups and downs short- (expansions and contractions) in an economy • Aggregate output is the total quantity of goods and services produced by an economic system during a given period • Standard of living is the total quantity and quality of goods country’ and services that a country’s citizens can purchase with the currency used in their economic system anna_riana@yahoo.com
  • 8. Gross Domestic Product • GDP, or gross domestic product, is the total value of all product, goods and services produced within a given period by a national economy through domestic factors of production • GNP, or gross national product, is the total value of all product, goods and services produced by a national economy within a given period regardless of where the factors of production are located anna_riana@yahoo.com
  • 9. What Is Purchasing Power Parity? Principle that exchange rates are set so that the prices of similar products in different countries are about the same anna_riana@yahoo.com
  • 10. What Is Productivity? Measure of economic growth that compares how much a system produces with the resources needed to produce it anna_riana@yahoo.com
  • 11. What Is Balance of Trade? Economic value of all the products that a country exports minus the economic value of imported products What Is National Debt? Amount of money that a government owes its creditors anna_riana@yahoo.com
  • 12. What Is Stability? Condition in an economic system in which the amount of money available and the quantity of goods and services produced are growing at about the same rate anna_riana@yahoo.com
  • 13. What Is Inflation? Occurrence of widespread price increases throughout an economic system What Is Unemployment? Level of joblessness among people actively seeking work in an economic system anna_riana@yahoo.com
  • 14. Recessions and Depressions • Recession is a period during which aggregate output, as measured by real GDP, declines • Depression is a particularly severe and long-lasting long- recession anna_riana@yahoo.com
  • 15. The Global Economy in the 21st Century Major forces driving the economy: – The information revolution will continue to enhance productivity across all economic sectors. – New technological breakthroughs will create entirely new industries. – Increasing globalization will create much larger markets while fostering tougher competition among global businesses. anna_riana@yahoo.com
  • 16. TECHNOLOGY All the ways by which firms create value for their constituents anna_riana@yahoo.com
  • 17. Product and Service Technologies Technologies employed for creating products services— —both physical goods and services— for customers anna_riana@yahoo.com
  • 18. Business Process Technologies Business process technologies are used not so much to create firm’ products as to improve a firm’s performance of internal operations. – Enterprise Resource Planning, or ERP, is a large-scale ERP, large- information system for organizing and managing a firm’ firm’s processes across product lines, departments and geographic locations anna_riana@yahoo.com
  • 19. ERP Applications anna_riana@yahoo.com
  • 20. POLITICAL- POLITICAL-LEGAL ENVIRONMENT Conditions reflecting the relationship between business and government anna_riana@yahoo.com
  • 21. SOCIOCULTURAL ENVIRONMENT Conditions including the customs, mores, values and demographic characteristics of the society in which an organization functions anna_riana@yahoo.com
  • 22. Customer Preferences and Tastes • Customer preferences and tastes vary both across and within national boundaries. • Consumer preferences can vary widely within the same country. • Consumer preferences and tastes change over time. anna_riana@yahoo.com
  • 23. BUSINESS ENVIRONMENT • Redrawing Corporate Boundaries – Core competencies are the skills and resources with which an organization competes best and creates the most value for owners • Disruption management is a method by which some organizations are responding to crises in their environments anna_riana@yahoo.com
  • 24. Emerging Challenges and Opportunities in the Business Environment • Outsourcing is the strategy of paying suppliers and distributors to perform certain business processes or to provide needed materials or services • Viral marketing is a strategy of using the Internet and word- word- of- of-mouth marketing to spread product information • Business process management is an approach by which firms department- move away from department-oriented organization and toward process-oriented team structures that cut across old process- departmental boundaries anna_riana@yahoo.com