Business w02 Understanding Business Environment @1
1. Chapter 2 :
Understanding
the Environment of Business
Presented by : Anna Riana Putriya
anna_riana@yahoo.com
2. understanding
The environment of business
Organizational boundaries
Organizational boundaries
and environments Multiple organizational environment
Aggregate output & standard of living, GDP & GNP,
Economic growth
productivity
Economic environment Economic stability Inflation, unemployment
Global economy in 21st century
Product & service technology
Technological environment
Business process technology
Political-
Political-legal environment
Customer preferences and taste
Sociocultural environment
Ethical compliance and responsible business behavior
Redrawing corporate boundaries
Business environment
Emerging challenges and opportunities Outsourcing, Viral marketing,
in the environmet of business Business process management
anna_riana@yahoo.com
3. Organizational Boundaries
That which separates the organization from its
environment
External Environments
mission—
All businesses —regardless of their size, location or mission—
operate within a larger external environment.
anna_riana@yahoo.com
6. Key Goals of Economic System
• Economic Growth • Economic Stability
– Aggregate Output and – Inflation
Standard of Living
– Gross Domestic – Unemployment
Product (GDP) & Gross • Recessions and
National Product Depressions
(GNP)
• Purchasing Power
• Global economy in 21st
Parity century
– Productivity
– Balance of Trade
– National Debt
anna_riana@yahoo.com
7. Aggregate Output and Standard of Living
• Business cycle is a pattern of short-term ups and downs
short-
(expansions and contractions) in an economy
• Aggregate output is the total quantity of goods and services
produced by an economic system during a given period
• Standard of living is the total quantity and quality of goods
country’
and services that a country’s citizens can purchase with the
currency used in their economic system
anna_riana@yahoo.com
8. Gross Domestic Product
• GDP, or gross domestic product, is the total value of all
product,
goods and services produced within
a given period by a national economy
through domestic factors of production
• GNP, or gross national product, is the total value of all
product,
goods and services produced by a national economy
within a given period regardless of
where the factors of production are located
anna_riana@yahoo.com
9. What Is Purchasing Power Parity?
Principle that exchange rates are set so that the prices
of similar products in different countries
are about the same
anna_riana@yahoo.com
10. What Is Productivity?
Measure of economic growth that compares
how much a system produces with the
resources needed to produce it
anna_riana@yahoo.com
11. What Is Balance of Trade?
Economic value of all the products that a country
exports minus the economic value of imported products
What Is National Debt?
Amount of money that a government owes its creditors
anna_riana@yahoo.com
12. What Is Stability?
Condition in an economic system
in which the amount of money available
and the quantity of goods and services produced
are growing at about the same rate
anna_riana@yahoo.com
13. What Is Inflation?
Occurrence of widespread price increases throughout an economic
system
What Is Unemployment?
Level of joblessness among people actively seeking work in an
economic system
anna_riana@yahoo.com
14. Recessions and Depressions
• Recession is a period during which aggregate output,
as measured by real GDP, declines
• Depression is a particularly severe and long-lasting
long-
recession
anna_riana@yahoo.com
15. The Global Economy in the 21st Century
Major forces driving the economy:
– The information revolution will continue to enhance
productivity across all economic sectors.
– New technological breakthroughs will create entirely new
industries.
– Increasing globalization will create much larger
markets while fostering tougher competition among
global businesses.
anna_riana@yahoo.com
16. TECHNOLOGY
All the ways by which firms create value for their
constituents
anna_riana@yahoo.com
17. Product and Service Technologies
Technologies employed for creating products
services—
—both physical goods and services—
for customers
anna_riana@yahoo.com
18. Business Process Technologies
Business process technologies are used not so much to create
firm’
products as to improve a firm’s performance of internal
operations.
– Enterprise Resource Planning, or ERP, is a large-scale
ERP, large-
information system for organizing and managing a
firm’
firm’s processes across product lines, departments and
geographic locations
anna_riana@yahoo.com
21. SOCIOCULTURAL ENVIRONMENT
Conditions including the customs, mores, values
and demographic characteristics of the society in
which an organization functions
anna_riana@yahoo.com
22. Customer Preferences and Tastes
• Customer preferences and tastes vary both across and within
national boundaries.
• Consumer preferences can vary widely within the same
country.
• Consumer preferences and tastes change over time.
anna_riana@yahoo.com
23. BUSINESS ENVIRONMENT
• Redrawing Corporate Boundaries
– Core competencies are the skills and resources
with which an organization competes best
and creates the most value for owners
• Disruption management is a method by
which some organizations are responding
to crises in their environments
anna_riana@yahoo.com
24. Emerging Challenges and Opportunities in the Business
Environment
• Outsourcing is the strategy of paying suppliers and
distributors to perform certain business processes or to provide
needed materials or services
• Viral marketing is a strategy of using the Internet and word-
word-
of-
of-mouth marketing to spread product information
• Business process management is an approach by which firms
department-
move away from department-oriented organization and toward
process-oriented team structures that cut across old
process-
departmental boundaries
anna_riana@yahoo.com