Business meetings require proper etiquette to be successful. Key points of business meeting etiquette include arriving on time, having a clear agenda, maintaining professionalism through appropriate dress and conduct, actively listening to others, and ensuring meetings start and end on time while keeping discussions focused on the agenda. Poor etiquette such as interrupting others, using phones, or being unprepared can negatively impact meetings. Maintaining good etiquette such as firm handshakes, making eye contact, and properly exchanging business cards helps create positive impressions.
2. Definition
A business meeting is a gathering in which a purposeful exchange or
transaction occurs among three or more people with a common interest,
topic or problem .
3. Avoid swear words and vulgar references
Poor communication skill is not professional
Avoid personal questions during first meeting
Keep your phone silent, only important text messages are
allowed
5. Identify your Purpose
Determine whether meeting is necessary
Preparing an Agenda
Deciding who should attend the meeting
Planning the meeting
6. To solve a problem
To make a decision
To develop a plan
To gather or convey information
To stablish understanding
To clarify responsibility
To discuss business opportunity
Financial growth
7. Purpose of the meeting is unclear
There is no agenda
The meeting starts late
The leader tries to accomplish too much
To many people are at the meeting
The leader losses control
8. Business meetings are one arena in which poor etiquette can have negative
effects, by improving you business meeting etiquette you will automatically
improve your chance of success .
Why Meeting Etiquettes ?
9. Rules of Thumb
Treat others as you would like to be treated
The way you treat people is not about who they are but rather all about who you are
10. Arrive little early or at least on time
Never late
Do not assume that beginning of the meeting will be delayed
If you arrive late
You will miss the valuable information
Loose chance to provide your input
11. Hold your comment to the speaker until the meeting has adjourned or until
speaker asks for comments
do not interrupt the other attendees
Conversation during a meeting is disruptive
12. Do not fidget the finger
Playing with Pen
Not concerning the meeting
Do not insult others
Leave the meeting room only when meeting is adjourned
Sit appropriately
Do not discuss the topic out of agenda
Dress accordingly
Eliminate Slangs
Professionalism
13. Your facial expression says more than your words,always put a pleasant smile
on your face
Extend your hands as you are greeting
Make sure this physical part of greeting is professional
In business meetings always introduce less important people to more important
The client or the business prospect is more important than your boss, Just hope
your boss agree
Making eye contact
14. Avoid repeatedly looking watch
Be Open and share the ideas
Dare to disagree but be respectful, positive and logical Don’t attack on other’s if
you are disagree
Get the right people in the room
Gather the right materials
Prepare and share the meeting materials
Respect other’s time always finish on time
Be prepared not reading in the meeting room
15. Hand Shake
The handshake should be firm
Shaking lightly for 5-10 seconds and release
While shaking hands establish eye contacts and always smile
Both he man and woman must keep the grip firm
Avoid
Bone crushing handshake
Wet fish handshake
Grabbing some one’s finger
Hold the hand too long
16. Try receiving the card with both hands if you want to impress the presenter
Don’t put the business card in rear pocket that is considered crude
If you are going out always have business card
Be selective about card distribution
If you receive some one’s card, read for few seconds
Don’t ask upfront some one’s card
Do not write anything on the card
Do not write anything on the card
Do not clean the finger nail or scratch the nose
17. Always use last name or First name with “Ji”
Don’t keep customers waiting
Always escort the clients
If some one of higher rank or from the out side of the organization enters stands for
a while to greet him
Junior employee stands until seniors sit