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Success at Every Level
HiPo Development Strategies for
Accelerated Succession Planning
Type a question here.
Click the red arrow to
expand the Control
Panel.
Host
Lucy Sullivan
Head of Marketing, MRG
Management Research Group is a global leader in designing assessments
that foster a deep self-awareness and impact people in profound and meaningful
ways with solutions for Leadership and Personal Development, Sales and
Service.
MRG assessments give you the tools to support unique leaders as they chart
their personal paths to success and fulfillment.
Tricia Naddaff
President, MRG
Our Presenter
The Case for Succession
Planning
Poll Question
Think about your organization or the organizations you work with.
What would they say best describes their current succession planning
situation?
To fill key positions in the future, we are:
A. Building an active developmental pipeline
B. Keeping a few people in mind who could be good leaders
C. Planning to reply on external search
D. Not thinking that far ahead
Succession Planning has benefits.
More available,
capable people
to take on new
roles
Organizational
continuity and
longevity
Retention of
your most
experienced
and valued
talent
A more
strategic
mindset for the
organization
Greater internal
and external
confidence in
the
organization
Wiser use of
investment in
talent
development
Succession Planning is urgent.
Leadership
pipelines
leaking
Baby Boomers
retiring
Employee
engagement is
more critical
Labor markets
are tighter
External hires aren’t always the answer.
External hires may come with a cost.
Weighing Internal vs. External Hires, Eric Krell, HR Magazine. January 7, 2015.
MONEY
External hires
command
18-20% more
than internal
hires
TRAINING
Organizations
overestimate
skill and
experience
portability
PERFORMANCE
External hires
have lower
evaluation scores
in the first 2
years
Most of us still have work to do.
Human Capital Trends Report, Deloitte, 2016.
13%
of organizations
report that they
are “excellent” at
building global
leaders.
14%
of organizations
describe
themselves as
“strong” at
succession
planning.
7%
of organizations
say that they are
“excellent” at
building
millennial
leaders.
Identifying High Potentials
An in-depth look at their behaviors, motivations, blind
spots… and what makes some more effective than others
Where does the data come from?
LEA 360™: the Leadership Effectiveness Analysis
A multi-rater leadership assessment used in more than 40 countries,
with more than 1 million total participants from around the world.
360°
Feedback from
boss, peers, and
direct reports
Where does the data come from?
LEA 360™: the Leadership Effectiveness Analysis
A multi-rater leadership assessment used in more than 40 countries,
with more than 1 million total participants from around the world.
30 Leadership Competencies
A set of several behaviors used effectively in combination to deliver a
certain outcome
Example:
Ability to develop people (i.e., allows room for mistakes, stimulates growth,
challenges positively, delegates authority)
22 Leadership Behaviors
Specific, discrete, observable actions
Example:
Feedback – Providing specific and direct reaction to others’ thoughts, ideas, actions
and performance
LEA Behaviors
CREATING A
VISION
Conservative
Innovative
Technical
Self
Strategic
DEVELOPING
FOLLOWERSHIP
Persuasive
Outgoing
Excitement
Restraint
IMPLEMENTING
Tactical
Structuring
Communication
Delegation
FOLLOWING
THROUGH
Control
Feedback
ACHIEVING
RESULTS
Management Focus
Dominant
Production
TEAM PLAYING
Cooperation
Consensual
Authority
Empathy
Our Study
Our Study
[Footer text to come] Page No 18
Leadership
Behaviors
Distinguishing High Potentials
from non-High Potentials
Measuring Future Potential
Future potential (i.e., has the ability to go beyond present level versus has reached
his/her highest potential, is likely to be a major resource to the organization):
1 2 3 4 5 6 7 X
Has limited
potential
Needs to develop
in current job
Some
possibilities
Strong possibilities
beyond present job
Unlimited; a
major resource
Don’t
know
Top 10% of scores =
High Potential Leader
Leadership Behaviors that Distinguish High
Potential Leaders
High Potential Leaders place more emphasis on:
Behaviors that Distinguish High Potential Leaders
Strategic Production
Management
Focus
Communication
Innovative
Technical Excitement
Persuasive
Control
Empathy
High Potential Leaders place less emphasis on:
Self
Authority
Structuring
Conservative
[Footer text to come] Page No 22
Effectiveness
Distinguishing High Potentials
who are currently effective from
those who are not
Measuring Total Effectiveness
Average of the scores from observers on all 30
leadership competencies measured in the
LEA 360™
Above Average Effectiveness Ratings
Below Average Effectiveness Ratings
High Potential Leaders’ Effectiveness:
Above Average vs. Below Average
Effective High Potential Leaders place more emphasis on:
Behaviors that Distinguish Highly Effective
High Potential Leaders
Empathy
Consensual
Communication
Production
Strategic
Technical Persuasive
RestraintCooperation
Effective High Potential Leaders place less emphasis on:
Self
AuthorityStructuring
Dominant
[Footer text to come] Page No 26
Blind Spots
Where High Potential Leaders
have limited Self-Awareness
Identifying Blind Spots
Self
Rating
Observer
Rating
Blind Spot
Blind Spots of High Potential Leaders
High Potential Leaders overstate their emphasis on:
Blind Spots in High Potential Leaders
Self Outgoing
High Potential Leaders understate their emphasis on:
Technical
ProductionControl
Strategic
Innovative
Conservative
[Footer text to come] Page No 30
Beyond behavior:
What motivates
High Potential
Leaders?
Where does the data come from?
IDI: the Individual Directions Inventory
A motivational assessment with over 40,000 participants around the
world and certified practitioners in over 40 countries.
Measuring
17 Dimensions
Identifying the
degree to which
different things
motivate you and
give you energy
Self-only
The assessment is
taken by the
individual, without
feedback from
others
IDI Dimensions – Measuring Motivation
AFFILIATING
Giving
Receiving
Belonging
Expressing
ATTRACTING
Gaining Stature
Entertaining
CHALLENGING
Maneuvering
Winning
Controlling
PERCEIVING
Creating
Interpreting
MAINTAINING
Stability
Independence
Irreproachability
MASTERING
Excelling
Enduring
Structuring
Our Study
Our Study
Motivation: High Potential Leaders vs. Non-
High Potential Leaders
Motivation Patterns in High Potential Leaders
Giving
High Potential Leaders are less motivated by:
StabilityStructure
Gaining
Stature
Entertaining
Excelling
High Potential Leaders are more motivated by:
The Complexity of Identifying High Potential
Leaders
High Potential Leaders emphasize different behaviors than their non-
High Potential counterparts.
High Potential Leaders who are perceived as currently effective
emphasize different behaviors than their High Potential counterparts
who are not seen as effective.
There are many individual and contextual considerations that influence
the leadership behaviors that distinguish High Potential Leaders.
There is no single definition of the High Potential Leader.
Strategy:
Standardize the HiPo Identification Process
Reduce
subjectivity in
the selection
process.
Lean on your
assessment tools
to increase the
accuracy and
effectiveness of
HiPo selection.
Measure in-
house talent
more
effectively.
Get strategic
about future
leadership
needs.
Compensate for
individual blind
spots.
Lay the
groundwork for
faster
development.
Questions & Comments
You’ve found them.
How do you take them to the next
level in their development?
Succession Planning
Accelerating High Potential Leaders’
Development at all Levels
High Potential
Leader
Highly Effective
Leader
≠
The changing definition of effectiveness
[Footer text to come] Page No 44
High Potentials
vs. Highly
Effective Leaders
at the Next Level
Reminder:
High Potential Definition
Future potential (i.e., has the ability to go beyond present level versus has reached
his/her highest potential, is likely to be a major resource to the organization):
1 2 3 4 5 6 7 X
Top 10% of scores =
High Potential Leader
Has limited
potential
Needs to develop
in current job
Some
possibilities
Strong possibilities
beyond present job
Unlimited; a
major resource
Don’t
know
Measuring Total Effectiveness
Average of the scores from observers on all 30
leadership competencies measured in the
LEA 360™
Top 10% of scores =
Highly Effective Leader
Individual Contributor
First Line Manager
What does it take to be effective at the next
level?
Individual Contributor to First Line Manager
Behaviors of Effective First Line Managers
as compared to High Potential Individual Contributors
Delegation
Effective first line managers place less emphasis on:
SelfProduction
Conservative
Authority Structuring
Effective first line managers place more emphasis on:
Consensual
Restraint
Innovative
First Line Manager
Middle Manager
What does it take to be effective at the next
level?
First Line Manager to Middle Manager
Behaviors of Effective Middle Managers
as compared to High Potential First Line Managers
Consensual
Effective middle managers place less emphasis on:
SelfDominant
Communication
Empathy Delegation
Effective middle managers place more emphasis on:
Persuasive
Strategic
Structuring
Production Authority
Middle Manager
Senior Manager
What does it take to be effective at the next
level?
Middle Manager to Senior Manager
Behaviors of Effective Senior Managers
as compared to High Potential Middle Managers
Empathy
Effective senior managers place less emphasis on:
AuthorityStructuring
PersuasiveExcitement
Consensual
Effective senior managers place more emphasis on:
Delegation
Management
Focus
Tactical Control
Feedback
Conservative Innovative
Outgoing
Individual Contributor
First Line Manager
Middle Manager
Senior Manager
Your developmental plans must account for
the changing definition of effectiveness…
Individual Contributor
First Line Manager
Middle Manager
Senior Manager
…and for the increasing degree of change
required.
The road from High Potential to
Highly Effective isn’t always easy.
Without the right developmental
support, some High Potential
Leaders will derail.
Moving Forward with Smart
Succession Planning
Key steps for building effective HiPo
development into your succession planning
strategy
Secure an organizational commitment to an
integrated system of leadership.
Specific
leadership
strategy
Pre- and post-
assessments
Research-
driven
content
Blended
learning
programs
Stretch
assignments
Intensive
coaching
Continuous
development
opportunities
Integrated
system of
leadership
Leadership Awakened: Generations, Teams, Science, Deloitte Insights, February 2016.
Integrated leadership programs succeed
when they rely on data, evidence, and
science-based approaches.
Leadership Awakened: Generations, Teams, Science, Deloitte Insights, February 2016.
Research shows clear insights into what
distinguishes High Potential Leaders.
Their developmental path is clear, but it
grows more challenging at each level...
and it requires a comprehensive, ongoing
approach.
Questions & Comments
[Footer text to come] Page No 67
Thank you for joining us.
Stay in touch.
research@mrg.com | mrg.com/research

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Success at Every Level: HiPo Development Strategies for Accelerated Succession Planning

  • 1. Success at Every Level HiPo Development Strategies for Accelerated Succession Planning
  • 2. Type a question here. Click the red arrow to expand the Control Panel. Host Lucy Sullivan Head of Marketing, MRG
  • 3. Management Research Group is a global leader in designing assessments that foster a deep self-awareness and impact people in profound and meaningful ways with solutions for Leadership and Personal Development, Sales and Service. MRG assessments give you the tools to support unique leaders as they chart their personal paths to success and fulfillment.
  • 5. The Case for Succession Planning
  • 6. Poll Question Think about your organization or the organizations you work with. What would they say best describes their current succession planning situation? To fill key positions in the future, we are: A. Building an active developmental pipeline B. Keeping a few people in mind who could be good leaders C. Planning to reply on external search D. Not thinking that far ahead
  • 7. Succession Planning has benefits. More available, capable people to take on new roles Organizational continuity and longevity Retention of your most experienced and valued talent A more strategic mindset for the organization Greater internal and external confidence in the organization Wiser use of investment in talent development
  • 8. Succession Planning is urgent. Leadership pipelines leaking Baby Boomers retiring Employee engagement is more critical Labor markets are tighter
  • 9. External hires aren’t always the answer.
  • 10. External hires may come with a cost. Weighing Internal vs. External Hires, Eric Krell, HR Magazine. January 7, 2015. MONEY External hires command 18-20% more than internal hires TRAINING Organizations overestimate skill and experience portability PERFORMANCE External hires have lower evaluation scores in the first 2 years
  • 11. Most of us still have work to do. Human Capital Trends Report, Deloitte, 2016. 13% of organizations report that they are “excellent” at building global leaders. 14% of organizations describe themselves as “strong” at succession planning. 7% of organizations say that they are “excellent” at building millennial leaders.
  • 12. Identifying High Potentials An in-depth look at their behaviors, motivations, blind spots… and what makes some more effective than others
  • 13. Where does the data come from? LEA 360™: the Leadership Effectiveness Analysis A multi-rater leadership assessment used in more than 40 countries, with more than 1 million total participants from around the world. 360° Feedback from boss, peers, and direct reports
  • 14. Where does the data come from? LEA 360™: the Leadership Effectiveness Analysis A multi-rater leadership assessment used in more than 40 countries, with more than 1 million total participants from around the world. 30 Leadership Competencies A set of several behaviors used effectively in combination to deliver a certain outcome Example: Ability to develop people (i.e., allows room for mistakes, stimulates growth, challenges positively, delegates authority) 22 Leadership Behaviors Specific, discrete, observable actions Example: Feedback – Providing specific and direct reaction to others’ thoughts, ideas, actions and performance
  • 18. [Footer text to come] Page No 18 Leadership Behaviors Distinguishing High Potentials from non-High Potentials
  • 19. Measuring Future Potential Future potential (i.e., has the ability to go beyond present level versus has reached his/her highest potential, is likely to be a major resource to the organization): 1 2 3 4 5 6 7 X Has limited potential Needs to develop in current job Some possibilities Strong possibilities beyond present job Unlimited; a major resource Don’t know Top 10% of scores = High Potential Leader
  • 20. Leadership Behaviors that Distinguish High Potential Leaders
  • 21. High Potential Leaders place more emphasis on: Behaviors that Distinguish High Potential Leaders Strategic Production Management Focus Communication Innovative Technical Excitement Persuasive Control Empathy High Potential Leaders place less emphasis on: Self Authority Structuring Conservative
  • 22. [Footer text to come] Page No 22 Effectiveness Distinguishing High Potentials who are currently effective from those who are not
  • 23. Measuring Total Effectiveness Average of the scores from observers on all 30 leadership competencies measured in the LEA 360™ Above Average Effectiveness Ratings Below Average Effectiveness Ratings
  • 24. High Potential Leaders’ Effectiveness: Above Average vs. Below Average
  • 25. Effective High Potential Leaders place more emphasis on: Behaviors that Distinguish Highly Effective High Potential Leaders Empathy Consensual Communication Production Strategic Technical Persuasive RestraintCooperation Effective High Potential Leaders place less emphasis on: Self AuthorityStructuring Dominant
  • 26. [Footer text to come] Page No 26 Blind Spots Where High Potential Leaders have limited Self-Awareness
  • 28. Blind Spots of High Potential Leaders
  • 29. High Potential Leaders overstate their emphasis on: Blind Spots in High Potential Leaders Self Outgoing High Potential Leaders understate their emphasis on: Technical ProductionControl Strategic Innovative Conservative
  • 30. [Footer text to come] Page No 30 Beyond behavior: What motivates High Potential Leaders?
  • 31. Where does the data come from? IDI: the Individual Directions Inventory A motivational assessment with over 40,000 participants around the world and certified practitioners in over 40 countries. Measuring 17 Dimensions Identifying the degree to which different things motivate you and give you energy Self-only The assessment is taken by the individual, without feedback from others
  • 32. IDI Dimensions – Measuring Motivation AFFILIATING Giving Receiving Belonging Expressing ATTRACTING Gaining Stature Entertaining CHALLENGING Maneuvering Winning Controlling PERCEIVING Creating Interpreting MAINTAINING Stability Independence Irreproachability MASTERING Excelling Enduring Structuring
  • 35. Motivation: High Potential Leaders vs. Non- High Potential Leaders
  • 36. Motivation Patterns in High Potential Leaders Giving High Potential Leaders are less motivated by: StabilityStructure Gaining Stature Entertaining Excelling High Potential Leaders are more motivated by:
  • 37. The Complexity of Identifying High Potential Leaders High Potential Leaders emphasize different behaviors than their non- High Potential counterparts. High Potential Leaders who are perceived as currently effective emphasize different behaviors than their High Potential counterparts who are not seen as effective. There are many individual and contextual considerations that influence the leadership behaviors that distinguish High Potential Leaders. There is no single definition of the High Potential Leader.
  • 38. Strategy: Standardize the HiPo Identification Process Reduce subjectivity in the selection process. Lean on your assessment tools to increase the accuracy and effectiveness of HiPo selection. Measure in- house talent more effectively. Get strategic about future leadership needs. Compensate for individual blind spots. Lay the groundwork for faster development.
  • 40. You’ve found them. How do you take them to the next level in their development?
  • 41. Succession Planning Accelerating High Potential Leaders’ Development at all Levels
  • 43. The changing definition of effectiveness
  • 44. [Footer text to come] Page No 44 High Potentials vs. Highly Effective Leaders at the Next Level
  • 45. Reminder: High Potential Definition Future potential (i.e., has the ability to go beyond present level versus has reached his/her highest potential, is likely to be a major resource to the organization): 1 2 3 4 5 6 7 X Top 10% of scores = High Potential Leader Has limited potential Needs to develop in current job Some possibilities Strong possibilities beyond present job Unlimited; a major resource Don’t know
  • 46. Measuring Total Effectiveness Average of the scores from observers on all 30 leadership competencies measured in the LEA 360™ Top 10% of scores = Highly Effective Leader
  • 47. Individual Contributor First Line Manager What does it take to be effective at the next level?
  • 48. Individual Contributor to First Line Manager
  • 49. Behaviors of Effective First Line Managers as compared to High Potential Individual Contributors Delegation Effective first line managers place less emphasis on: SelfProduction Conservative Authority Structuring Effective first line managers place more emphasis on: Consensual Restraint Innovative
  • 50. First Line Manager Middle Manager What does it take to be effective at the next level?
  • 51. First Line Manager to Middle Manager
  • 52. Behaviors of Effective Middle Managers as compared to High Potential First Line Managers Consensual Effective middle managers place less emphasis on: SelfDominant Communication Empathy Delegation Effective middle managers place more emphasis on: Persuasive Strategic Structuring Production Authority
  • 53. Middle Manager Senior Manager What does it take to be effective at the next level?
  • 54. Middle Manager to Senior Manager
  • 55. Behaviors of Effective Senior Managers as compared to High Potential Middle Managers Empathy Effective senior managers place less emphasis on: AuthorityStructuring PersuasiveExcitement Consensual Effective senior managers place more emphasis on: Delegation Management Focus Tactical Control Feedback Conservative Innovative Outgoing
  • 56.
  • 57. Individual Contributor First Line Manager Middle Manager Senior Manager Your developmental plans must account for the changing definition of effectiveness…
  • 58. Individual Contributor First Line Manager Middle Manager Senior Manager …and for the increasing degree of change required.
  • 59. The road from High Potential to Highly Effective isn’t always easy. Without the right developmental support, some High Potential Leaders will derail.
  • 60. Moving Forward with Smart Succession Planning Key steps for building effective HiPo development into your succession planning strategy
  • 61. Secure an organizational commitment to an integrated system of leadership. Specific leadership strategy Pre- and post- assessments Research- driven content Blended learning programs Stretch assignments Intensive coaching Continuous development opportunities Integrated system of leadership Leadership Awakened: Generations, Teams, Science, Deloitte Insights, February 2016.
  • 62. Integrated leadership programs succeed when they rely on data, evidence, and science-based approaches. Leadership Awakened: Generations, Teams, Science, Deloitte Insights, February 2016.
  • 63. Research shows clear insights into what distinguishes High Potential Leaders.
  • 64. Their developmental path is clear, but it grows more challenging at each level... and it requires a comprehensive, ongoing approach.
  • 65.
  • 67. [Footer text to come] Page No 67 Thank you for joining us. Stay in touch. research@mrg.com | mrg.com/research

Hinweis der Redaktion

  1. Hiring organizations tend to overestimate the “portability” of skills and experience of external hires External hires earn 18 percent to 20 percent more than existing employees promoted to similar positions University of Pennsylvania Wharton School professor Matthew Bidwell’s research shows that the same external hires who receive higher salaries are also given significantly lower performance evaluations during their first 24 months at the new company compared to existing employees promoted to similar roles.
  2. Hiring organizations tend to overestimate the “portability” of skills and experience of external hires External hires earn 18 percent to 20 percent more than existing employees promoted to similar positions University of Pennsylvania Wharton School professor Matthew Bidwell’s research shows that the same external hires who receive higher salaries are also given significantly lower performance evaluations during their first 24 months at the new company compared to existing employees promoted to similar roles.
  3. External hires earn 18 percent to 20 percent more than existing employees promoted to similar positions University of Pennsylvania Wharton School professor Matthew Bidwell’s research shows that the same external hires who receive higher salaries are also given significantly lower performance evaluations during their first 24 months at the new company compared to existing emp
  4. LEA360 Part A – 22 Leadership Behaviors LEA360 Part B – 30 Leadership Competencies Observations from Boss, Peer and Direct Report ratings
  5. LEA360 Part A – 22 Leadership Behaviors LEA360 Part B – 30 Leadership Competencies Observations from Boss, Peer and Direct Report ratings
  6. We need to either adjust the colors of our icons or the colors on the graphs – because they are the same two colors but not related to each other, its very confusing The lines at 50 on these graphs need to be darker
  7. Best-practice organizations are developing an integrated system of leadership that includes a specific leadership strategy detailed pre- and post-program assessments to measure effectiveness research-driven content blended learning programs stretch assignments intensive coaching continuous opportunities for leadership development
  8. Summary of what we learned on our High Potential/Succession Planning journey There is also a clear developmental path from high potential to the next level of highly effective leadership And that path is understandably more challenging at each level The work of identifying and developing high potential leaders requires a comprehensive, ongoing approach With clear developmental targets it is very doable, especially when…