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BRAND MANAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is a Brand? ,[object Object]
New Branding Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Customer/Brand Challenge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Key to Branding ,[object Object],[object Object],[object Object]
Strategic Brand Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Brand Management Process Mental maps Competitive frame of reference Points-of-parity and points-of-difference Core brand values Brand mantra Mixing and matching of brand elements Integrating brand marketing activities Leveraging of secondary associations Brand Value Chain Brand audits Brand tracking Brand equity management system Brand-product matrix Brand portfolios and hierarchies Brand expansion strategies Brand reinforcement and revitalization KEY CONCEPTS STEPS Grow and Sustain Brand Equity Identify and Establish Brand Positioning and Values Plan and Implement  Brand Marketing Programs Measure and Interpret Brand Performance
Bookmark, Read, Acknowledge! http://darkmattermatters.com/brand-positioning-tips/ Chris Grams
The Concept of Brand Equity ,[object Object],[object Object],[object Object]
The Concept of  Customer-Based Brand Equity ,[object Object],[object Object],[object Object],[object Object],[object Object]
Determinants of  Customer-Based Brand Equity ,[object Object],[object Object]
Building  Customer-Based Brand Equity ,[object Object],[object Object],[object Object],[object Object]
Brand Elements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Brand Elements Choice Criteria: General Considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benefits of  Customer-Based Brand Equity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer-Based Brand Equity as a “Bridge” ,[object Object],[object Object]
Motivation for Customer-Based Brand Equity Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Rationale of  Customer-Based Brand Equity Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Building  Customer-Based Brand Equity ,[object Object],[object Object],[object Object],[object Object]
Consumer-Based Brand Equity Framework Brand Knowledge Brand  Recognition Brand  Recall Non-Product-Related (e.g., Price, Packaging,  User and Usage Imagery) Product-Related (e.g., color, size,  design features) Functional Symbolic Experiential Attributes Benefits Overall Evaluation (Attitude) Types of Brand Associations Favorability,  Strength, and Uniqueness of Brand Association Brand Awareness Brand Image
CUSTOMER-BASED BRAND EQUITY PYRAMID RESONANCE SALIENCE JUDGMENTS FEELINGS PERFORMANCE IMAGERY 4.  RELATIONSHIPS  =  What about you & me? 3.  RESPONSE  =  What about you? ,[object Object],[object Object],1.  IDENTITY =  Who are you?
Salience Dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Performance Dimensions   ,[object Object],[object Object],[object Object],[object Object],[object Object]
Imagery Dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Judgment Dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Feelings Dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resonance Dimensions  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer-Based Brand Equity Model Consumer- Brand Resonance Brand Salience Consumer Judgments Consumer Feelings Brand Performance Brand Imagery INTENSE, ACTIVE LOYALTY RATIONAL & EMOTIONAL REACTIONS POINTS-OF-PARITY & POINTS-OF-DIFFERENCE DEEP, BROAD BRAND AWARENESS
Sub-Dimensions of CBBE Pyramid LOYALTY ATTACHMENT COMMUNITY ENGAGEMENT QUALITY CREDIBILITY CONSIDERATION SUPERIORITY WARMTH FUN EXCITEMENT SECURITY SOCIAL APPROVAL SELF-RESPECT CATEGORY IDENTIFICATION NEEDS SATISFIED PRIMARY CHARACTERISTICS & SECONDARY FEATURES PRODUCT RELIABILITY, DURABILITY & SERVICEABILITY SERVICE EFFECTIVENESS, EFFICIENCY, & EMPATHY  STYLE AND DESIGN  PRICE USER PROFILES PURCHASE & USAGE SITUATIONS PERSONALITY & VALUES HISTORY,  HERITAGE, & EXPERIENCES
Brand Positioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Issues in Implementing  Brand Positioning ,[object Object],[object Object],[object Object],[object Object]
Establishing Category Membership ,[object Object],[object Object]
Identifying & Choosing  POP’s & POD’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Major Challenges in Positioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Major Challenges in Positioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communicating & Establishing  POP’s & POD’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategies to Reconcile  Attribute & Benefit Trade-Offs ,[object Object],[object Object],[object Object]
Sustaining & Evolving POP’s & POD’s ,[object Object],[object Object]
Core Brand Values ,[object Object],[object Object],[object Object]
Brand Mantras ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Integrating the Brand Into Supporting Marketing Programs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Supporting marketing mix should be designed to enhance awareness and establish desired brand image.
Personalizing Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Experiential Marketing ,[object Object],[object Object],[object Object],[object Object]
Permission Marketing  (Seth Godin) ,[object Object],[object Object],[object Object],[object Object],[object Object]
5 Steps in Permission Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object]
10 Questions to Evaluate Permission Marketing Program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
One-to-One Marketing: Competitive Rationale ,[object Object],[object Object],[object Object],[object Object],[object Object]
One-to-One Marketing: Consumer Differentiation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
One-to-One Marketing: Five Key Steps ,[object Object],[object Object],[object Object],[object Object],[object Object]
Buzz Marketing ( Emanuel Rosen)   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Personalizing Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Branding101

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  • 7. Strategic Brand Management Process Mental maps Competitive frame of reference Points-of-parity and points-of-difference Core brand values Brand mantra Mixing and matching of brand elements Integrating brand marketing activities Leveraging of secondary associations Brand Value Chain Brand audits Brand tracking Brand equity management system Brand-product matrix Brand portfolios and hierarchies Brand expansion strategies Brand reinforcement and revitalization KEY CONCEPTS STEPS Grow and Sustain Brand Equity Identify and Establish Brand Positioning and Values Plan and Implement Brand Marketing Programs Measure and Interpret Brand Performance
  • 8. Bookmark, Read, Acknowledge! http://darkmattermatters.com/brand-positioning-tips/ Chris Grams
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  • 20. Consumer-Based Brand Equity Framework Brand Knowledge Brand Recognition Brand Recall Non-Product-Related (e.g., Price, Packaging, User and Usage Imagery) Product-Related (e.g., color, size, design features) Functional Symbolic Experiential Attributes Benefits Overall Evaluation (Attitude) Types of Brand Associations Favorability, Strength, and Uniqueness of Brand Association Brand Awareness Brand Image
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  • 28. Customer-Based Brand Equity Model Consumer- Brand Resonance Brand Salience Consumer Judgments Consumer Feelings Brand Performance Brand Imagery INTENSE, ACTIVE LOYALTY RATIONAL & EMOTIONAL REACTIONS POINTS-OF-PARITY & POINTS-OF-DIFFERENCE DEEP, BROAD BRAND AWARENESS
  • 29. Sub-Dimensions of CBBE Pyramid LOYALTY ATTACHMENT COMMUNITY ENGAGEMENT QUALITY CREDIBILITY CONSIDERATION SUPERIORITY WARMTH FUN EXCITEMENT SECURITY SOCIAL APPROVAL SELF-RESPECT CATEGORY IDENTIFICATION NEEDS SATISFIED PRIMARY CHARACTERISTICS & SECONDARY FEATURES PRODUCT RELIABILITY, DURABILITY & SERVICEABILITY SERVICE EFFECTIVENESS, EFFICIENCY, & EMPATHY STYLE AND DESIGN PRICE USER PROFILES PURCHASE & USAGE SITUATIONS PERSONALITY & VALUES HISTORY, HERITAGE, & EXPERIENCES
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